Kathryn Velin Ives, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 2/10
- 8:00 AM
- 11:20 AM
- 2:20 PM
Thu, 2/12
- 4:00 PM
Fri, 2/13
- 12:00 PM
Locations of Kathryn Velin Ives, PA
Baylor Scott & White Family Medical Center - North Garland
7217 Telecom Pkwy Ste 100, Garland, TX, 75044- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-1:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2018) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (511)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (226)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Kathryn Ives, PA for her exceptional listening skills and thorough, unhurried approach to care. Reviewers repeatedly describe her as an attentive listener who takes time to understand concerns, answer all questions completely, and never makes patients feel rushed. Her warm, friendly, and personable demeanor is frequently highlighted, with many patients noting she makes them feel comfortable, valued, and genuinely cared for. Patients appreciate her professionalism combined with compassion, describing her as knowledgeable, competent, and thorough in her examinations and explanations. Many reviews specifically mention that she explains medical information in clear, understandable terms and provides multiple treatment options when available. Her responsiveness through the patient portal and follow-up care also receives consistent praise.
Patients also share
Very few concerns appear in the reviews. One patient gave a lower rating noting they did not feel a personal connection during their visit, though they acknowledged the provider was professional and competent. Another reviewer mentioned difficulty scheduling a follow-up appointment due to the provider being very busy. One patient noted waiting time to see her as the only reason for not giving a perfect score, though they rated her care as excellent.