Biography

Language(s) Spoken
English

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Patient Ratings (102)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Wait Time at Clinic
4.9
Friendliness/Courtesy of Care Provider
4.9
Provider included you in decisions
4.9
Provider showed concern
4.9
Time Care Provider spent with Patient
4.9
Rate Care Provider

Patient Comments (55)

Overview of patient comments

Summary created using AI

Patients appreciate

Maureen Kloap, PA consistently receives exceptional praise for her communication skills and thoroughness. Patients repeatedly highlight her ability to explain procedures, treatment options, and medical information in ways they can easily understand. She is frequently described as knowledgeable, professional, and competent, with particular recognition of her clinical skills including tissue handling and surgical technique. Patients consistently note that she takes time to answer all their questions without making them feel rushed, listens carefully to their concerns, and provides clear explanations. Her interpersonal qualities are also highly valued, with patients describing her as kind, caring, friendly, sweet, gentle, and understanding. Many reviews mention her ability to help nervous patients feel calm and comfortable during their visits.

Patients also share

The reviews reveal minimal areas for improvement, with only one notable concern mentioned. One patient gave a 4.03-star rating and specifically noted feeling "a little rushed" during their appointment, despite acknowledging that Maureen answered all their questions and the appointment went well overall. This represents an isolated concern among an otherwise overwhelmingly positive collection of feedback, suggesting that pacing and time management during appointments could occasionally be an area of attention.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.