Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Thu, 12/18

  • 9:00 AM
  • 2:20 PM

Sat, 12/20

  • 10:00 AM
  • 3:40 PM

Mon, 12/22

  • 11:20 AM
  • 5:00 PM

Locations of Alex Minda Zhu, PA

Biography

Language(s) Spoken
English
Certifications
Physician Assistant- National Comm on Certif of Physician Assistants
Hospital Affiliations
Baylor Scott & White Medical Center - Temple

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

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  • Baylor Scott & White Health Plan - (10)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Patient Ratings (357)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Friendliness/Courtesy of Care Provider
4.8
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.8
Rate Care Provider

Patient Comments (193)

Overview of patient comments

Summary created using AI

Patients appreciate

Alex Zhu, PA consistently receives exceptional praise for his listening skills and patient-centered approach. Patients repeatedly emphasize that he takes time to truly listen to their concerns without rushing appointments, making them feel heard and valued rather than "just a number." His communication skills are highlighted extensively, with patients appreciating how he explains medical information, test results, and treatment options in clear, easy-to-understand terms. His bedside manner is described as warm, kind, caring, professional, and compassionate. Patients feel comfortable talking with him and note his approachable, down-to-earth personality. Many reviews specifically mention his thoroughness in addressing all concerns and questions, his knowledge and competence, and his genuine investment in patient wellbeing. Several patients express strong confidence in his care and indicate they would happily see him again or recommend him to others.

Patients also share

The reviews reveal very few areas for improvement, with the vast majority being overwhelmingly positive. One patient felt like "just a number" and not listened to, which stands in stark contrast to the predominant feedback. Another patient noted miscommunication between the provider, his assistant, and themselves, though no specific details were provided. A couple of reviews were brief or lukewarm, such as "Nice guy. First visit with him" without elaboration, suggesting some patients may have had less memorable initial experiences. However, these concerns represent a very small minority of the feedback collected.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.