Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Thu, 12/18

  • 9:00 AM
  • 2:20 PM
  • 3:00 PM

Fri, 12/19

  • 9:00 AM

Sat, 12/20

  • 4:00 PM

Locations of Alex Minda Zhu, PA

Biography

Language(s) Spoken
English
Certifications
Physician Assistant- National Comm on Certif of Physician Assistants
Hospital Affiliations
Baylor Scott & White Medical Center - Temple

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

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  • Baylor Scott & White Health Plan - (10)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Patient Ratings (354)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Friendliness/Courtesy of Care Provider
4.8
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Rate Care Provider

Patient Comments (173)

Overview of patient comments

Summary created using AI

Patients appreciate

Alex Zhu, PA consistently receives exceptional praise for his interpersonal skills and patient-centered approach to care. Patients repeatedly highlight that he is an excellent listener who takes time with them and never makes them feel rushed during appointments. His compassionate, caring, and kind demeanor is mentioned frequently, with patients noting he shows genuine concern for their wellbeing and makes them feel comfortable. Mr. Zhu is described as thorough, knowledgeable, and professional, with particular appreciation for his ability to explain medical information in terms patients can understand. Many reviewers emphasize his inclusive approach to care, involving patients in treatment decisions and ensuring they comprehend their health issues and test results. His bedside manner and ability to engage with patients of all ages, including children, receives consistent commendation.

Patients also share

The reviews reveal very few areas for improvement, with the vast majority being overwhelmingly positive. One patient noted a 4.2-star rating citing miscommunication between Mr. Zhu, his assistant, and the patient, though no specific details were provided. Another reviewer mentioned satisfaction with the clinic but expressed that the hospital experience was different, though this appears to be a facility-level comment rather than specific feedback about Mr. Zhu's care. One patient gave a lower rating while still commenting positively that he was trying everything appropriate for a difficult diagnostic case. These concerns represent a very small fraction of the total feedback received.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.