Shannon Smothers, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 2/17
- 8:30 AM
- 10:15 AM
- 11:30 AM
Wed, 2/18
- 9:45 AM
- 10:15 AM
- 11:45 AM
Thu, 2/19
- 9:30 AM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (624)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (327)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA consistently receives exceptional praise for her listening skills and patient-centered approach. Patients repeatedly emphasize that she takes time to truly hear their concerns without rushing, makes them feel comfortable discussing health issues without judgment, and actively involves them in healthcare decisions. Her thorough and knowledgeable care is frequently highlighted, with many noting she asks thoughtful follow-up questions, explains medical information clearly, and provides practical solutions tailored to individual needs. Patients appreciate her warm, caring demeanor and professional bedside manner, describing her as compassionate, kind, down-to-earth, and genuinely concerned about their wellbeing. Many long-term patients express deep loyalty, with several noting they've seen her for 10-20+ years and consider her their primary provider even as other doctors have come and gone from the practice.
Patients also share
Two reviews mention that Shannon tends to speak softly or mumble, making it occasionally difficult for patients to hear her clearly, with one patient noting they had to ask her to repeat herself and suggesting she could make more eye contact rather than focusing on notes. One review expressed concern about phlebotomist experience at the practice rather than Shannon's care specifically. These represent isolated feedback points among hundreds of reviews.