Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 3/13
- 10:15 AM
- 10:45 AM
Tue, 3/24
- 10:30 AM
Wed, 3/25
- 9:45 AM
Locations of Shannon Smothers, PA

Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
|
Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications | ||
|---|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (612)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (326)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA is consistently praised by patients for her exceptional listening skills and ability to make patients feel heard and respected. Reviewers frequently highlight her thoroughness, professionalism, and warm bedside manner, with many noting that she never makes them feel rushed during appointments. Patients appreciate her deep knowledge and her ability to clearly explain diagnoses, test results, and treatment options in an understandable way. Her responsiveness — both during visits and through the patient portal — is frequently commended, and many patients describe her as collaborative, involving them in their own healthcare decisions. Long-term patients in particular express strong loyalty and trust, with several noting they have seen her for a decade or more and would not choose anyone else.
Patients also share
The reviews contain very few criticisms. Two separate reviewers noted that Shannon can be soft-spoken or prone to mumbling, making it occasionally difficult to hear her clearly, particularly for patients with hearing difficulties. One reviewer suggested she could improve eye contact during visits rather than looking down at her notes. These were isolated observations and did not significantly detract from those patients' overall positive impressions of her care.