Shannon Marie Smothers, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 1/06
- 10:30 AM
Tue, 1/13
- 10:30 AM
Thu, 1/15
- 9:45 AM
- 10:15 AM
- 11:15 AM
Locations of Shannon Marie Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (618)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (321)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA consistently receives exceptional praise for her listening skills and patient-centered approach to care. Patients repeatedly emphasize that she takes time to truly listen to their concerns without rushing them, making them feel heard and valued. Her bedside manner is described as warm, caring, compassionate, and professional, with many noting she creates a comfortable environment where they can discuss health issues without judgment. Patients appreciate her thoroughness in reviewing medical histories, asking appropriate follow-up questions, and explaining diagnoses and treatment options clearly. She is frequently commended for involving patients in decision-making about their care, providing thoughtful guidance, and following up after appointments. Many long-term patients express deep loyalty, with several noting they have seen her for 10-20+ years and consider her their primary provider despite changes in physicians at the practice.
Patients also share
The reviews contain very few negative comments or areas for improvement. One patient mentioned that Shannon speaks softly and they had to ask her to repeat herself during the visit. Another review referenced a negative experience with phlebotomists at the office, though this was not related to Shannon's care directly. A couple of reviews with slightly lower ratings did not provide specific constructive feedback about Shannon's performance. Overall, the reviews reveal minimal substantive criticism of her clinical care or patient interactions.