Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 4/08
- 10:15 AM
Tue, 4/14
- 10:30 AM
- 11:15 AM
- 11:45 AM
Wed, 4/15
- 9:45 AM
- 10:15 AM
- 11:15 AM
Locations of Shannon Smothers, PA

Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
|
Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Medical School: University of Texas Southwestern Medical School (2011) |
| Certifications | ||
|---|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Use MyBSWHealth to get a personalized care experience.
Patient Ratings (610)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (334)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Shannon Smothers for her exceptional listening skills, with this being one of the most frequently mentioned strengths across hundreds of reviews. Reviewers highlight that she takes time with each patient, never makes them feel rushed, and genuinely engages with their concerns to develop thoughtful treatment plans. Her knowledge, professionalism, and warm bedside manner are repeatedly celebrated, with many patients describing her as calm, caring, and compassionate. Patients also appreciate that she clearly explains medical information, answers all questions thoroughly, and involves them in their own healthcare decisions. Her responsiveness through the patient portal is specifically noted as a standout quality, and many long-term patients credit her with being a consistent, trusted presence in their care over many years.
Patients also share
The reviews contain very few criticisms of Shannon Smothers specifically. Two reviewers independently noted that she can be soft-spoken and tends to mumble, making it difficult to hear her clearly at times, and one of those reviewers also mentioned she could improve eye contact during appointments. One review suggested she could ask more questions to better learn about a patient's health background. These represent isolated observations rather than recurring themes.