Locations of Victoria Pui-Yee Chang-Mishra, PA

Baylor Scott & White Douglass Community Clinic - Plano
801 E Plano Pkwy Ste 160, Plano, TX, 75074- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Chatham University (2012) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
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Patient Ratings (169)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (101)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Victoria Chang-Mishra, PA consistently receives exceptional praise for her attentive, caring approach to patient care. Patients repeatedly highlight her excellent listening skills, noting that she takes time to hear their concerns without rushing. Her ability to explain medical information clearly and patiently is frequently mentioned, with many appreciating how she answers all questions and clarifies doubts thoroughly. Reviewers emphasize her warm, friendly personality and genuine care for patients' wellbeing, describing her as kind, professional, and knowledgeable. Many patients specifically value that she orders appropriate tests before prescribing medications and ensures comprehensive care. Her bilingual capabilities and ability to communicate effectively in Spanish are also noted as significant strengths.
Patients also share
The reviews reveal very few areas for improvement, with the feedback being overwhelmingly positive. One patient mentioned that while Victoria is attentive, friendly, and a good person, she sometimes appears to be in a hurry during appointments. This single comment about time constraints stands out as the only notable criticism among the extensive positive feedback. Otherwise, patients express consistent satisfaction with their care experience.