Afsha Rais Kaisani, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 2/11
- 8:30 AM
- 8:45 AM
Tue, 3/03
- 3:30 PM
Wed, 3/04
- 8:45 AM
Locations of Afsha Rais Kaisani, MD
Baylor Scott & White Primary Care - Castle Hills
1700 FM 544 Suite 200, Lewisville, TX, 75056
6618.6mi
Directions
Call
469.800.4250
Closed
- Monday:7:30 am-5:00 pm
- Tuesday:7:30 am-5:00 pm
- Wednesday:7:30 am-5:00 pm
- Thursday:7:30 am-5:00 pm
- Friday:7:30 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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As a family physician, Dr. Kaisani is dedicated to delivering continuous, compassionate and personalized care for every person at every stage of life. She is particularly interested in proactive healthcare ... and overall wellness. She is happily married with two wonderful children, valuing every moment spent with family. Beyond that, she enjoys listening to music and podcasts and embracing quality improvement projects both in her professional and personal life. View More |
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: Saint James School of Medicine St. Vincent (2016) |
| Internship: Family Medicine, University of Arkansas for Medical Sciences Regional Programs - Southwest (2017) |
| Medical School: University of Arkansas for Medical Sciences Regional Programs - Southwest (2017) |
| Residency: Family Medicine, University of Arkansas for Medical Sciences Regional Programs - Southwest (2019) |
| Fellowship: Graduate Certificate in Academic Medicine (GCAM) - Fellowship, University of North Texas, Heath Science Center, Texas College of Osteopathic Medicine - Faculty Dev (2019) |
| Certifications |
|---|
| Family Medicine- American Board of Family Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (368)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider included you in decisions | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (203)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Afsha Kaisani consistently receives exceptional praise for her listening skills and the time she dedicates to each patient. Reviewers repeatedly emphasize that she never rushes appointments, thoroughly addresses all concerns and questions, and makes patients feel genuinely heard and understood. Her compassionate, caring bedside manner is highlighted across nearly all reviews, with patients describing her as personable, warm, friendly, and empathetic. Dr. Kaisani is noted for being highly knowledgeable and thorough in her examinations, taking time to explain test results line by line in understandable terms and working collaboratively with patients to develop treatment plans. Multiple patients mention following her to her new practice location, and several reviews note that entire families have chosen her as their primary care provider. Patients particularly appreciate that she treats them as individuals rather than using a "cookie cutter" approach, and numerous reviewers describe her as the best doctor they've had in years or even decades.
Patients also share
The reviews contain very few criticisms or areas for improvement. The overwhelmingly positive feedback across hundreds of reviews indicates minimal patient dissatisfaction. The handful of reviews with slightly lower ratings (in the 3.7 to 4.67 range) generally still include positive comments and do not specify particular concerns or negative experiences. No consistent patterns of complaints or suggestions for improvement emerge from the review collection.