Alicia Willson Grossmann, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 5/20
- 11:00 AM
- 2:20 PM
Wed, 6/10
- 1:40 PM
Mon, 6/15
- 2:20 PM
Locations of Alicia Willson Grossmann, MD
Baylor Scott & White Clinic - Austin Jollyville Road
11673 Jollyville Rd Ste 205, Austin, TX, 78759
6679.5mi
Directions
Call
512.654.7900
Open
- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-3:00 pm
- Monday:8:00 am-3:00 pm
- Tuesday:8:00 am-3:00 pm
- Wednesday:8:00 am-3:00 pm
- Thursday:8:00 am-3:00 pm
- Friday:8:00 am-2:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Grossmann chose a career in medicine because she enjoys helping people and solving problems. A data-driven physician, she remains current on medical advances, and uses that knowledge to meet ... her patients where they are while encouraging them to become the best possible version of themselves. Outside of work, she enjoys spending time with her family, hiking, and camping. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Medical School: MD, Texas A & M University (2007) |
| Internship: Internal Medicine, Baylor Scott & White Memorial Hospital Temple (2008) |
| Residency: Internal Medicine, Scott and White Graduate Medical Education (2010) |
| Certifications |
|---|
| Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Temple |
| Baylor Scott & White Medical Center - Austin |
| Baylor Scott & White Medical Center - Buda |
| Baylor Scott & White Medical Center - Round Rock |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (22)Aetna-Aetna Medicare Choice II Plan (PPO)Aetna-Aetna Medicare Choice Plan (PPO)Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna-Aetna Medicare Eagle II (PPO)Aetna-Aetna Medicare Eagle Plan (PPO)Aetna-Aetna Medicare Freedom Plan (PPO)Aetna-Aetna Medicare Freedom Preferred Plan (PPO)Aetna-Aetna Medicare Prime Plan (HMO)Aetna-Aetna Medicare Value Plan (HMO)Aetna-Aetna Signature AdministratorsAetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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American Health Advantage of Texas - (1)American Health Advantage of Texas-American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (3)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
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Blue Cross Blue Shield - (37)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-HealthSelectBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-ParPlanBlue Cross Blue Shield-STAR KidsBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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BlueBell Creameries - (1)BlueBell Creameries-Employee Benefit Plan
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Catalyst Health Group - (1)Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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Centivo Network - (1)Centivo Network-Centivo Network - Baylor Scott & White Premier
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Cigna - (14)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Courage Medicare (PPO)Cigna-Cigna True Choice Medicare (PPO)Cigna-Cigna+OscarCigna-NFL Dedicated Hospital Network ProgramCigna-Open AccessCigna-Open Access PlusCigna-Open Access Plus In-NetworkCigna-Point of Service Open Access
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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EHN - (1)EHN-Employers Health Network
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FirstCare Health Plans - (1)FirstCare Health Plans-CHIP
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HealthSmart - (2)HealthSmart-Accel NetworkHealthSmart-Preferred Network
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Imagine Health - (1)Imagine Health-Imagine Health Network
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Independent Medical Systems - (1)Independent Medical Systems-IMS Network
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Medicare - (2)Medicare-RailroadMedicare-Traditional Medicare
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Superior Health Plan - (19)Superior Health Plan-CHIPSuperior Health Plan-CHIP PerinateSuperior Health Plan-Foster CareSuperior Health Plan-STARSuperior Health Plan-STAR+PLUSSuperior Health Plan-Superior STAR+PLUS (MMP)Superior Health Plan-Wellcare Assist (HMO)Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)Superior Health Plan-Wellcare Dual Access (HMO D-SNP)Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)Superior Health Plan-Wellcare Giveback (HMO)Superior Health Plan-Wellcare No Premium Open (PPO)Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
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Three Rivers Network - (1)Three Rivers Network-Three Rivers Network
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Tricare - (3)Tricare-ExtraTricare-PrimeTricare-Select
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TriWest HealthCare - (1)TriWest HealthCare-Community Care Network
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United HealthCare - (31)United HealthCare-All SaversUnited HealthCare-CharterUnited HealthCare-Charter BalancedUnited HealthCare-Charter PlusUnited HealthCare-CHIPUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-Erickson Advantage Signature with Drugs (HMO-POSUnited HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-STARUnited HealthCare-STAR KidsUnited HealthCare-STAR+PLUSUnited HealthCare-SurestUnited HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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Patient Ratings (167)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Provider included you in decisions | |
| 4.7 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (83)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Grossmann receives consistently high praise for being thorough, knowledgeable, and an excellent listener who takes time with her patients. Reviewers repeatedly emphasize that she never makes them feel rushed, explains medical information clearly including the "why" behind recommendations, and is familiar with their medical history when she walks in. Patients appreciate her direct, honest communication style and her ability to answer questions both during appointments and through the patient portal. Many note her strong diagnostic skills, attention to detail, and ability to stay current with medical research. Long-term patients express deep trust in her care, with several mentioning they've been with her for 7-11 years. The on-site lab and minimal wait times are also frequently mentioned as convenient features of her practice.
Patients also share
A small number of reviews raise concerns about the patient experience. One patient planning to transfer care felt Dr. Grossmann had become hypercritical and judgmental over time, particularly regarding chronic illness management, and perceived a lack of interest in retaining them as a patient. Another reviewer felt she didn't genuinely care, noting she was quick to recommend vaccines and medications without asking how they were feeling or addressing what they felt were inaccuracies in their charts. One patient found her unhelpful with pain management solutions, and another expressed concern about whether their full explanation reached Dr. Grossmann through her physician assistant. One reviewer also noted that while they like Dr. Grossmann, they feel systemic pressures may limit her ability to focus on diagnostic exploration versus checking required boxes.