Amber Thomas Robinson, DO
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 2/11
- 1:15 PM
- 2:15 PM
Thu, 2/12
- 1:30 PM
Fri, 2/13
- 11:15 AM
Locations of Amber Thomas Robinson, DO
Baylor Scott & White Southlake Family Medicine
925 E Southlake Blvd Ste 100, Southlake, TX, 76092
6631.6mi
Directions
Call
817.912.8800
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Amber Robinson is a board-certified physician, specializing in family medicine. Her professional interests include travel medicine and health promotion and prevention for her patients, from children to older adults. ... /> Dr. Robinson is a proud member of the American Academy of Family Physicians and the Texas Academy of Family Physicians. Outside of work, she enjoys gardening, reading and traveling. View More |
| Ages Seen |
|---|
| Newborns (0-28 days) |
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: Texas College of Osteopathic Medicine (2009) |
| Internship: Family Medicine, Baylor Family Medicine Residency at Garland (2010) |
| Residency: Family Medicine, Baylor Family Medicine Residency at Garland (2012) |
| Certifications |
|---|
| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (307)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (139)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Amber Robinson consistently receives exceptional praise for her listening skills and the time she dedicates to her patients. Reviewers repeatedly emphasize that she listens attentively, never makes them feel rushed, and genuinely cares about their well-being. Patients describe her as professional, compassionate, caring, empathetic, and thorough in her approach to healthcare. Many note that she takes time to answer questions, explain conditions and treatment options clearly, and addresses all concerns during appointments. Several patients mention her ability to focus on finding root causes of health issues rather than simply prescribing medications, and they appreciate her willingness to refer them to specialists when appropriate. Multiple reviewers describe her as "the best doctor" they have ever had, with one long-term patient noting six years of consistently excellent care.
Patients also share
Two reviews identify specific concerns about Dr. Robinson's care. One patient expressed frustration about a "stat" blood test that took approximately 15 hours to receive results, with the doctor calling the next morning rather than the same evening as promised, though this review acknowledged the test was drawn late on a Friday afternoon. Another patient felt that Dr. Robinson didn't listen during their appointment and seemed more focused on going through a checklist of questions rather than hearing their concerns, though they expressed hope for improvement in future visits.