Andrew P. Brochu, DO, MBA, FAOCO-HNS
Otolaryngology, Head and Neck Surgery
Otolaryngology..., Head and Neck Surgery
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MyBSWHealth
Locations of Andrew P. Brochu, DO, MBA, FAOCO-HNS
Baylor Scott & White Hillcrest Ear, Nose and Throat
50 Hillcrest Medical Blvd Bldg I, Ste 206, Waco, TX, 76712
6639.5mi
Directions
Call
254.202.7950
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: DO, Kansas City University of Medicine and Biosciences (2013) |
| Residency: Otolaryngology - Head & Neck Plastic Surgery, Grandview Hospital and Medical Center - Dayton (2018) |
| Education: Grandview Hospital and Medical Center - Dayton (2018) |
| Certifications |
|---|
| Otolaryngology- American Osteopathic Board of Otolaryngology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Hillcrest |
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
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Patient Ratings (962)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.7 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider |
Patient Comments (422)
| 5.0 | Sep 9, 2025 | Very thoughtful and concerned. | |
| 5.0 | Sep 9, 2025 | Very professional, attentive to my specific needs and provided medical care needed | |
| 4.9 | Sep 9, 2025 | Excellent, no improvement needed. | |
| 5.0 | Aug 29, 2025 | Dr. Brochu was clear in explaining future treatment and answered all of my questions thoroughly. I felt heard and understood throughout the process."I appreciated the professionalism and respect shown by Dr. Brochu and the staff. Everyone was courteous and made me feel comfortable." | |
| 4.8 | Aug 29, 2025 | Dr Brochu answered all my questions and was very patient. | |
| 5.0 | Aug 28, 2025 | Very nice and compassionate, loved his nurse also | |
| 5.0 | Aug 28, 2025 | Dr. Brochu explained everything in detail and answered all our concerns. | |
| 5.0 | Aug 26, 2025 | I saw him for maybe 10 minutes and liked the first impression I got from him. Ask me again after surgery and can assess the outcome in the end. It will give a true and accurate assessment. | |
| 5.0 | Aug 22, 2025 | Very professional,he explained everything to me about my up coming surgery. | |
| 5.0 | Aug 22, 2025 | Very professional, good bedside manner! Explanations as to treatment easily understood. | |
| 5.0 | Aug 22, 2025 | Dr Brochu and his staff are very efficient and trustworthy. I recommend him to family and friends with no worries. Very polite and professional. | |
| 5.0 | Aug 22, 2025 | I have seen him three times every time very professional | |
| 4.8 | Aug 21, 2025 | Dr Brochu has a kind manner, listens. | |
| 5.0 | Aug 19, 2025 | Very knowledgeable and helpful. | |
| 5.0 | Aug 19, 2025 | Very kind, compassionate and knowledgeable doctor. | |
| 4.9 | Aug 15, 2025 | Thorough Precise and Spot-On | |
| 4.8 | Aug 15, 2025 | Professional and accomplished in a timely manner | |
| 4.8 | Aug 13, 2025 | Very knowledgeable | |
| 5.0 | Aug 12, 2025 | The doctor explained my medical issue and actions needed to be taken very thoroughly. | |
| 5.0 | Aug 8, 2025 | He knew an answer. He was the 3rd medical people that I had visited. He was pleasant and listened to me. Thankful. | |
| 4.7 | Aug 8, 2025 | Good | |
| 5.0 | Aug 8, 2025 | They listen to me and are trying to get me feeling better | |
| 5.0 | Aug 7, 2025 | Great Dr. | |
| 5.0 | Aug 6, 2025 | When very well good teamwork and happy to see your team take good care of me. | |
| 5.0 | Aug 6, 2025 | Very knowledgeable and professional Straight to the point | |
| 4.8 | Aug 5, 2025 | Very fast and to the point. He dId everything we needed for our son. We are very appreciative. | |
| 5.0 | Jul 29, 2025 | Took the time to explain to me. | |
| 5.0 | Jul 29, 2025 | Is working extra hard to fix my issues | |
| 5.0 | Jul 25, 2025 | He put me at ease and was very thorough and knowledgeable. He also took the time to explain things and prescribed medication that has helped me heal. | |
| 5.0 | Jul 25, 2025 | The provider was running on time. Check-in was easy. Nurse was polite and efficient. Provider himself was easy to talk to and he was informative and thorough. | |
| 5.0 | Jul 25, 2025 | Good bed side manners | |
| 4.6 | Jul 25, 2025 | Easy to talk to. Knowledgeable. Compassionate | |
| 4.9 | Jul 24, 2025 | It was my first time visiting this clinic. First impression was good. | |
| 5.0 | Jul 24, 2025 | In and out, straight to the point, the Doctor provided helpful information. | |
| 5.0 | Jul 23, 2025 | Fast, and friendly people. Love the doctor ability. | |
| 5.0 | Jul 22, 2025 | As usual a pleasant visit | |
| 5.0 | Jul 22, 2025 | This was my second time at this Doctors office! Everyone was so nice and friendly, they helped me get over my fear of having surgery! | |
| 5.0 | Jul 22, 2025 | He checked me out, didn't waste my time | |
| 5.0 | Jul 22, 2025 | The doctor was very professional, and knowledgeable of our son. | |
| 4.9 | Jul 16, 2025 | Very thorough in his explanations | |
| 5.0 | Jul 15, 2025 | Provider was well versed on issues, attentive to ailments, and timely in resolving health issues. | |
| 5.0 | Jul 12, 2025 | He was very thorough on explaining what my options were and the differences. | |
| 5.0 | Jul 11, 2025 | Very good | |
| 4.8 | Jul 10, 2025 | Very nice person. Explained procedures clearly and showed results. | |
| 5.0 | Jul 10, 2025 | Friendly, knowledgeable, and gets straight to the point in a timely manner.. | |
| 5.0 | Jul 9, 2025 | He had very nice manners and I understood everything he said. | |
| 5.0 | Jul 9, 2025 | He has been very good not just with me but has also treated my 2 son's | |
| 5.0 | Jul 8, 2025 | Friendly, good listener, performed procedure with ease. Shared results, prescribed medication. | |
| 4.3 | Jul 8, 2025 | He saw me without delay and preformed the appropriate exam. Answered any questions I had and sent me on my way! | |
| 5.0 | Jul 3, 2025 | Quickly diagnosed problem and suggested a treatment. | |
| 5.0 | Jul 2, 2025 | Very professional and knowledgeable! Has a kind caring personality. | |
| 5.0 | Jul 1, 2025 | I am so impressed with Dr Brochu. He helped me tremendously through out this health issue. He was very attentive caring and available when I needed assistance. I sure hope he will continue his career at BSW. I definitely will recommend him. | |
| 4.8 | Jul 1, 2025 | He was very friendly and addressed my concerns respectfully and patiently. | |
| 5.0 | Jul 1, 2025 | Dr. Brochu explained information using clear language. He explained my condition, provided treatment options, and weighed the benefits and risks in a clear, kind and direct way. He also did not make me feel like he was rushed to see the next patient. I appreciated the resources he sent home with me. | |
| 5.0 | Jun 26, 2025 | Amazingly kind and patient and fantastic with my son | |
| 5.0 | Jun 25, 2025 | He always takes the time to listen if we have any questions | |
| 4.6 | Jun 24, 2025 | Good visit | |
| 5.0 | Jun 20, 2025 | I felt very comfortable with the Dr and all his nurses. I felt they explained everything so I was totally informed when I left. | |
| 5.0 | Jun 18, 2025 | Great bedside manner. Great at what he does. | |
| 4.7 | Jun 17, 2025 | He was to the point. Courteous | |
| 4.8 | Jun 17, 2025 | Very thorough | |
| 5.0 | Jun 12, 2025 | Excellent prompt care! Very nice people! Great doctor! | |
| 5.0 | Jun 11, 2025 | Treated well | |
| 5.0 | Jun 6, 2025 | Always friendly and professional | |
| 5.0 | Jun 5, 2025 | DR. Brochu took his time for the exam and was very thorough in his explanation of the medical condition. | |
| 5.0 | Jun 3, 2025 | Dr. Brock's is very thorough and seems to be very knowledgeable. | |
| 5.0 | Jun 3, 2025 | I am impressed by Dr. Brochu | |
| 5.0 | Jun 3, 2025 | Very caring and thorough | |
| 5.0 | Jun 3, 2025 | Very professional and very informative about my visit and results of my test. | |
| 5.0 | Jun 3, 2025 | Very nice and professional | |
| 5.0 | May 28, 2025 | Everything was well explained to me. | |
| 5.0 | May 28, 2025 | Always answers my questions thoroughly and is kind and empathetic | |
| 5.0 | May 27, 2025 | Knowledgeable, listens to what you have to say. Offers advice and doesn't rush thru the appointment | |
| 4.9 | May 27, 2025 | Listened well and proceeded appropriately | |
| 4.8 | May 20, 2025 | He was very thorough and recommended proper testing. | |
| 5.0 | May 20, 2025 | He was super nice and professional. He was very thorough with my exam and addressed my concerns. He took time to answer any questions I had and answered them in a way that was easy to understand. | |
| 5.0 | May 19, 2025 | Dr Brochu is very competent and kind. | |
| 5.0 | May 18, 2025 | Great care | |
| 5.0 | May 14, 2025 | Dr. Brochu and his staff are very professional and up to date. I have been to him before and would recommend him. | |
| 5.0 | May 14, 2025 | Takes time to listen. | |
| 5.0 | May 13, 2025 | Very concerned, professional. Explained results and options. | |
| 4.7 | May 12, 2025 | I finally got the care and expertise that I needed to help resolve my mastoid infection in my ear. I believe that I could be on the way to recovery. I'm hoping Dr Brochu will be able to clear the infection and possible get some hearing back. Iym so appreciative. I've been in a vicious cycle of looking for ear doctors in the Waco, Central Texas area. | |
| 5.0 | May 10, 2025 | He was the one that recommended a CT scan. He found the problem and did the surgery. He explained everything to me in a matter I could understand and was very caring of my health problems and listened to me. Most doctors rush in and out and don't explain things and listen to your thoughts. Thank you for making me feel comfortable coming to you | |
| 4.9 | Apr 29, 2025 | He was very nice and explained things well. He respected my time by being on time with appointments. | |
| 5.0 | Apr 22, 2025 | Es un excelente doctor y muy amable | |
| 4.8 | Apr 22, 2025 | Very clear, listened to me, did not disregard my pain or concerns. Very kind and personal! | |
| 5.0 | Apr 22, 2025 | Dr. Brochu gets straight to the point while answering questions without being curt. | |
| 5.0 | Apr 22, 2025 | Very friendly, responsive to any questions | |
| 5.0 | Apr 16, 2025 | Made me feel confident in him & his abilities. Was thorough, explained in detail & listened to me, even asked if I had further questions. | |
| 5.0 | Apr 15, 2025 | Very professional and easy to talk to. | |
| 5.0 | Apr 15, 2025 | Professional | |
| 5.0 | Apr 15, 2025 | Great | |
| 5.0 | Apr 15, 2025 | Excellent | |
| 4.8 | Apr 15, 2025 | Very personable and incredibly gentle while inserting a scope in my nose. | |
| 5.0 | Apr 15, 2025 | He is amazing! | |
| 5.0 | Apr 13, 2025 | Short wait, good doctor | |
| 4.4 | Apr 10, 2025 | He took time to answer questions | |
| 4.8 | Apr 8, 2025 | Reception, nurse and doctor were friendly, welcoming, patient and knowledgeable. | |
| 5.0 | Apr 8, 2025 | Best doctor anywhere | |
| 5.0 | Apr 8, 2025 | Very professional. | |
| 4.7 | Apr 6, 2025 | Caring, listens, communicative, intelligent, | |
| 5.0 | Apr 5, 2025 | Answered all my questions | |
| 5.0 | Apr 5, 2025 | Dr is very personable and could not be more pleased with service and staff great job guys | |
| 5.0 | Apr 1, 2025 | Very friendly and knowledgeable. | |
| 4.8 | Apr 1, 2025 | He's a very good dr | |
| 5.0 | Mar 27, 2025 | Great doctor and never a long wait | |
| 4.4 | Mar 26, 2025 | Successfully treats my problem | |
| 5.0 | Mar 25, 2025 | Great Dr | |
| 3.9 | Mar 25, 2025 | The doctor was very good at discussing what needs to be done. Very Professional. | |
| 5.0 | Mar 22, 2025 | Solved my problem. Very good Doctor. | |
| 5.0 | Mar 21, 2025 | This provider listen to me and made me feel lie I was important. He did not just brush me off or dismiss my concerns. | |
| 4.7 | Mar 21, 2025 | Doctor Brochu was a good listener and explained his diagnosis clearly. | |
| 5.0 | Mar 20, 2025 | He is an excellent doctor. | |
| 4.8 | Mar 18, 2025 | Receptionist was kind and polite, nurse was pleasant and professional. Dr. Brochu was kind and professional as well. Very caring staff! | |
| 5.0 | Mar 18, 2025 | Dr. Brouche provided excellent care and explained my situation very well. He is easy to talk with and listens to my concerns. I appreciate having him as my ENT! | |
| 5.0 | Mar 12, 2025 | Great listener, explains treatment well, doesn't rush the appointment and appointment started on time. | |
| 5.0 | Mar 12, 2025 | Dr. Brochu is so easy to talk to. He makes me feel welcome and not intimidated to ask him questions. He's the only ENT I have ever had and I'm not going to be going to anyone else. He is excellent! | |
| 5.0 | Mar 12, 2025 | I like that he listens, does not waste my time, and is thorough and professional, kind and efficient. | |
| 4.4 | Mar 11, 2025 | Well pleased. Very professional. | |
| 5.0 | Mar 11, 2025 | He was so kind, attentive, and knowledgeable. This was my first visit and I was so impressed. | |
| 5.0 | Mar 6, 2025 | Dr Brochu took the time to listen to my concerns and answered all of my questions. He made my son feel at ease. | |
| 4.8 | Mar 5, 2025 | Very professional and considerate. Answered all questions clearly. | |
| 4.3 | Feb 28, 2025 | This was a checkup on ear tubes. He was very thorough in covering questions and concerns. | |
| 5.0 | Feb 26, 2025 | Dr. Brochu was excellent. He listened to my concerns looked at my throat with a camera and discussed treatment thoroughly. The things he prescribed so far are making a good difference. Thank you. | |
| 5.0 | Feb 26, 2025 | Excellent experience. I know what my condition is and options available if it worsens. | |
| 5.0 | Feb 23, 2025 | He's great !!! Explains better than anyone So nice | |
| 5.0 | Feb 20, 2025 | Great service from doctor and front desk ladies were helpful. Nurses were kind and thoughtful | |
| 4.6 | Feb 19, 2025 | Listened very courteous, It really seemed like he knew what he was doing. Awesome, | |
| 5.0 | Feb 18, 2025 | Courtesy and extremely helpful | |
| 5.0 | Feb 18, 2025 | He was very attentive to my circumstance and needs | |
| 5.0 | Feb 14, 2025 | He's a very good doctor. I've already recommended Dr. Brochu to my daughter. She has been to him, and really likes him. | |
| 5.0 | Feb 14, 2025 | He was very precise and explained everything that we needed to know and to do. He was very friendly and professional with us and his staff. | |
| 4.9 | Feb 13, 2025 | The first question is not a fair question, as I am not familiar with the doctors available in this field, I was very impressed by Dr. Brochu. He explained everything in a manner I understood, and I felt confident in his opinion. | |
| 4.7 | Feb 12, 2025 | Nice straight forward very professional and told me everything I needed to know | |
| 5.0 | Feb 12, 2025 | GreatExplained everything and nade me feel comfortable with all he did | |
| 5.0 | Feb 12, 2025 | He listens to my concerns and helps explain and solve issues | |
| 5.0 | Feb 12, 2025 | Very helpful | |
| 5.0 | Feb 11, 2025 | Dr.Brochu listened to my concerns.Going to make a plan to get healthy. | |
| 5.0 | Feb 11, 2025 | He was excellent | |
| 5.0 | Feb 11, 2025 | Took time to understand the issue, come up with a good plan, and explained everything well. | |
| 5.0 | Feb 11, 2025 | Very good | |
| 5.0 | Feb 7, 2025 | Dr. Brochu had now done ear tubes for both our kids and we couldn't recommend him more. The tubes have been life-changing for our family and he's always thorough, efficient, and kind. | |
| 4.1 | Feb 4, 2025 | He was very nice and explained everything. | |
| 5.0 | Feb 3, 2025 | We have great communication skills, and he really takes care of me. | |
| 5.0 | Feb 2, 2025 | Dr Broshu was pleasant, thorough and knowledgeable. | |
| 3.9 | Jan 31, 2025 | The provider was very helpful and informative | |
| 5.0 | Jan 29, 2025 | He asked questions, listened to the answers, took time to talk to the minor patient, explained what he was doing during the exam, and made him feel comfortable | |
| 5.0 | Jan 29, 2025 | Dr Brocho was professional, courteous & knowledgeable about my condition & concerns. | |
| 4.9 | Jan 28, 2025 | Explained what was going on and was professional. | |
| 5.0 | Jan 28, 2025 | This is my first visit but the Dr listened to my concerns and was thorough in his answers and exam. | |
| 5.0 | Jan 24, 2025 | I was pleased with his care and skill | |
| 5.0 | Jan 22, 2025 | Very caring | |
| 5.0 | Jan 21, 2025 | He was great and patient with my baby girl | |
| 5.0 | Jan 21, 2025 | He is very easy to talk to and explains the problem and treatment In an understanding way. | |
| 5.0 | Jan 21, 2025 | I was very happy with the entire process they carried out for me. | |
| 5.0 | Jan 17, 2025 | Very attentive and listened. Professional and explained issue and options. | |
| 4.7 | Jan 16, 2025 | Good listener, very kind and understanding, didn't feel rushed | |
| 4.9 | Jan 14, 2025 | He did his job | |
| 5.0 | Dec 25, 2024 | Very friendly and spent a lot of time with us to make sure we didn't have anymore questions. | |
| 3.9 | Dec 24, 2024 | Explained everything, and what to expect after the surgery. The staff was very professional also. | |
| 5.0 | Dec 24, 2024 | Very professional took very good care of me and my medical problem. | |
| 5.0 | Dec 24, 2024 | The doctor and staff was very respectful to me. And the doctor did an excellent job. He answered my question and explained to me about my problem with my throat. | |
| 5.0 | Dec 18, 2024 | He was knowledgeable and caring. He eased my fears and answered my questions. | |
| 5.0 | Dec 18, 2024 | He explaned why I did not need surgury in a way that I understood the reason. | |
| 5.0 | Dec 13, 2024 | He is very professional, attentive and tries to find the best plan of action to help my systems. | |
| 4.2 | Dec 10, 2024 | Efficient & courteous! | |
| 5.0 | Dec 10, 2024 | Explained everything carefully. Cared about my comfort level | |
| 5.0 | Dec 4, 2024 | Excellent | |
| 4.4 | Dec 4, 2024 | Right to the point explains it in English we can understand seems very knowledgeable | |
| 5.0 | Dec 3, 2024 | He listens | |
| 4.8 | Nov 29, 2024 | Made me feel like family | |
| 5.0 | Nov 27, 2024 | Like how he explained my results | |
| 5.0 | Nov 27, 2024 | Dr. Brochu is friendly, comfortable, reassuring, professional. | |
| 5.0 | Nov 26, 2024 | Very nice and personable as well as informative | |
| 5.0 | Nov 26, 2024 | Very great doctor. | |
| 4.1 | Nov 25, 2024 | Dr BROCHU has always been direct and to the point. A pleasure to be his patient | |
| 5.0 | Nov 22, 2024 | Nice provider! | |
| 4.8 | Nov 21, 2024 | Compassionate and answers all question | |
| 5.0 | Nov 19, 2024 | The service was very caring and thorough | |
| 5.0 | Nov 19, 2024 | Very thorough and prescribed proper medication | |
| 3.4 | Nov 19, 2024 | Very professional and knowledgeable | |
| 5.0 | Nov 15, 2024 | He explained things and was recommended by a friend who family members see him | |
| 5.0 | Nov 14, 2024 | Very kind, quick, and efficient! | |
| 5.0 | Nov 14, 2024 | He is very caring and thorough. | |
| 5.0 | Nov 12, 2024 | Very satisfied | |
| 5.0 | Nov 7, 2024 | Polite, asking about my concerns with my problems Explain procedure of surgery | |
| 4.7 | Nov 5, 2024 | Reasonably fast to get in | |
| 5.0 | Nov 5, 2024 | The Dr. Made me very comfortable and answered all my questions | |
| 5.0 | Oct 31, 2024 | Great communicator | |
| 5.0 | Oct 29, 2024 | Awesome | |
| 5.0 | Oct 25, 2024 | Always the best | |
| 5.0 | Oct 24, 2024 | Explained everything in a nice calming manner. Great bedside manner. | |
| 5.0 | Oct 23, 2024 | Fast appointment and nice answer for my question. | |
| 4.8 | Oct 22, 2024 | Very good care. | |
| 5.0 | Oct 22, 2024 | I trust Dr Brochu completely | |
| 5.0 | Oct 22, 2024 | Showed genuine concern about my health. Kind and honest about what needs to happen to help my overall health. Great experience | |
| 5.0 | Oct 22, 2024 | Dr. Brochu was very kind and knowledgeable. | |
| 5.0 | Oct 22, 2024 | He surprises the tube kids with toys from their ears. He supposedly pulled a unicorn from her ear. She loved that. She fast at surgery. I trust him fully with my kids . | |
| 5.0 | Oct 16, 2024 | He was able to work me into his schedule with 1 day notice. Preformed procedure flawlessly | |
| 5.0 | Oct 15, 2024 | He is very caring and concerned about his patient | |
| 5.0 | Oct 11, 2024 | Dr. Brooch I listened, Explained things and answered my questions, | |
| 5.0 | Oct 9, 2024 | Knowledge, wisdom, professional & friendly | |
| 4.7 | Oct 8, 2024 | He was amazing and my son is doing very well and I have recommended two other people to him and they loved him as well! | |
| 4.3 | Oct 7, 2024 | He was very considered on point of what was wrong with me and explain things very thoroughly and said it was up to me if that's what I wanted that kind of surgery very respectful | |
| 5.0 | Oct 3, 2024 | Outstanding care and follow up! | |
| 5.0 | Oct 1, 2024 | Knowledgeable and caring. | |
| 5.0 | Sep 27, 2024 | Visit was on timeDr explained everything and provided solutions | |
| 5.0 | Sep 27, 2024 | On time, attentive, friendly, and respectful. | |
| 5.0 | Sep 25, 2024 | Very good | |
| 5.0 | Sep 24, 2024 | He keep me living happily everyday. | |
| 5.0 | Sep 24, 2024 | Dr Brochu is extremely competent, professional, and approachable. I am thrilled to have his expertise available | |
| 5.0 | Sep 24, 2024 | Very professional | |
| 5.0 | Sep 23, 2024 | Dr. Brochu thoroughly explained our surgery options so we could understand which was best for Jordyn. | |
| 5.0 | Sep 17, 2024 | Wonderful provider with excellent compassionate care! | |
| 5.0 | Sep 13, 2024 | Understood my problem and worked to correct | |
| 5.0 | Sep 10, 2024 | Very positive. | |
| 4.2 | Sep 10, 2024 | Concise and knowledgeable | |
| 5.0 | Sep 10, 2024 | Very efficient and knowledgeable | |
| 4.8 | Sep 1, 2024 | The Doctor always takes the time to listen to my concerns and is very thorough in his approach and examination. | |
| 5.0 | Aug 29, 2024 | He listened to my concerns and then proceeded to do something about them. | |
| 4.9 | Aug 27, 2024 | Nice guy. Personable and overall just a good visit. It's a much different doctor experience when you see a millennial rather than the grizzled doctor in his 50s who doesn't want to be there | |
| 5.0 | Aug 27, 2024 | I had great care | |
| 5.0 | Aug 27, 2024 | Easy friendly check inProfessional service-explained problem throughly, explained solution throughly, followed through with treatment exactly as he had described . Very satisfied customer | |
| 5.0 | Aug 23, 2024 | Very efficient and professional | |
| 5.0 | Aug 23, 2024 | Excellence in all aspects of a physician provider Personable, polite, and intelligent | |
| 5.0 | Aug 22, 2024 | Very friendly and fast | |
| 5.0 | Aug 22, 2024 | Made me feel very comfortable as a first time patient and explained things in human not medical terms. | |
| 4.8 | Aug 21, 2024 | He is kind and respectful. | |
| 4.6 | Aug 20, 2024 | He answered the questions I was hesitant to ask. Eased my concerns about the surgery. | |
| 5.0 | Aug 20, 2024 | Amazing | |
| 4.8 | Aug 20, 2024 | Very attentive and listened to my concerns. Let me know each step of procedure. | |
| 5.0 | Aug 20, 2024 | Amazing | |
| 5.0 | Aug 16, 2024 | I trust Dr. Brochu with my kids, he is an amazing physician! | |
| 5.0 | Aug 13, 2024 | He's very nice and I been to him before | |
| 5.0 | Aug 13, 2024 | Punctual, knows what he is doing, clear in explanations. Friendly. | |
| 5.0 | Aug 13, 2024 | Good listener,answered questions,showed he was instreted in my health | |
| 5.0 | Aug 13, 2024 | Dr Brochu is very helpful! Always appreciate him | |
| 5.0 | Aug 10, 2024 | Dr Brochu has been wonderful since the first day I saw him and got me the care I needed | |
| 4.4 | Aug 8, 2024 | Dr. Brochu was the only medical professional who was able to prescribe something for me that finally addressed my cough. | |
| 4.8 | Aug 6, 2024 | Very caring and concerned of health care. | |
| 5.0 | Aug 6, 2024 | Dr. Brochu was friendly, communicative, and made me feel as though he cared about me as a person rather than just another diagnosis. I appreciated that he asked about my weekend and took time to carefully explain everything he saw as well as the treatment plan. | |
| 5.0 | Jul 31, 2024 | Staff and Provider were the best. Friendly and courtious | |
| 5.0 | Jul 23, 2024 | Dr. Brochu provided excellent care and knowledge regarding the surgery procedure and precautions. We felt safe and confident in the results. | |
| 5.0 | Jul 23, 2024 | It was Dr. Brochu who found the nasopharyngeal carcinoma and took the "bull by the horns" in getting me scheduled with the follow-up diagnostics and treatment which has resulted in very positive results. | |
| 4.9 | Jul 17, 2024 | Explained very clearly what the next steps are and when and if further procedures would be needed. | |
| 5.0 | Jul 16, 2024 | Dr Brochu was straight forward, thorough, eager to help, and just generally seemed to care. I can't ask for much more. His people skills are excellent! | |
| 5.0 | Jul 16, 2024 | He always does a good job changing my trach. | |
| 5.0 | Jul 16, 2024 | Very informative and helpful in my decision on treatment. | |
| 5.0 | Jul 11, 2024 | GREAT!!! | |
| 5.0 | Jul 10, 2024 | A very friendly pwesona | |
| 4.8 | Jul 9, 2024 | Dr.B. Explained clearly and in detail what was going on with my ear. He was professional and personable. | |
| 4.1 | Jun 28, 2024 | He is very thorough and has a good manner about himself. | |
| 4.9 | Jun 26, 2024 | He was really great with my son and informative on the process of the procedure my son will be having. | |
| 5.0 | Jun 26, 2024 | Very good. | |
| 5.0 | Jun 26, 2024 | He takes time to listen and answer your questions. | |
| 4.8 | Jun 25, 2024 | Very courteous. Listened and took great care to make me as comfortable as possible. | |
| 5.0 | Jun 25, 2024 | He was personable and knowledgeable as to my past history of cancer 9 years prior and my recent bout with pneumonia. I've been scoped dozens of times by various ENT's but he was the easiest and less uncomfortable of any I've had in the past please pass my kind regards to him. | |
| 5.0 | Jun 21, 2024 | Dr. Brochu takes very good care of me. Answers my questions and does not rush through the appointment. | |
| 5.0 | Jun 21, 2024 | Great | |
| 5.0 | Jun 20, 2024 | Thurough to the point | |
| 5.0 | Jun 19, 2024 | Dr. Brochu is always knowledgeable, respectful of you, your questions and your time, Listen to you and then respond. He is always professional, and he has great bedside manner. I honestly enjoy going to see him! | |
| 5.0 | Jun 19, 2024 | Very good | |
| 4.3 | Jun 19, 2024 | He made me feel very comfortable and provided the knowledge I needed and answers pertaining to my condition/concerns. | |
| 5.0 | Jun 18, 2024 | It was a good environment The Doctor and his Staff were very friendly and professional.I'm not a very person to deal with.They were patient and friendly with me.Thank you y'all. We need more people like y'all working in this profession of field. Thank you y'all. | |
| 5.0 | Jun 18, 2024 | Due to the information provided, I scheduled a procedure, which should say a lot. The doctor gave me a detailed explanation of the procedure selected, and asked if I had any questions, which left me feeling thoroughly informed, and confident in my decision. | |
| 4.8 | Jun 18, 2024 | He's very knowledgeable & you can trust what he's saying. | |
| 5.0 | Jun 15, 2024 | Very professional and caring | |
| 5.0 | Jun 14, 2024 | Very informative, cordial, professional | |
| 5.0 | Jun 14, 2024 | My care was up to my standards. Questions answered and issues being taken care of. | |
| 5.0 | Jun 12, 2024 | Personable and professional | |
| 4.9 | Jun 11, 2024 | Only saw him once, but he was thorough and friendly. | |
| 4.8 | Jun 11, 2024 | Very good. Fixed my issue | |
| 5.0 | Jun 11, 2024 | Dr Brochure is a caring and thoughtful physician. He truly cares for his patients and he listens to them and does what he thinks will help them with their problems. | |
| 5.0 | Jun 5, 2024 | This is my first visit and I am very happy with Dr. Brochu and his staff. | |
| 5.0 | Jun 5, 2024 | Dr. Brochu is always professional, kind, thorough, and listens. | |
| 5.0 | May 31, 2024 | Always shows concern, and care for the patient. Keeps a friendly smile on his face and makes the kids feel comfortable. | |
| 4.7 | May 29, 2024 | Dr. Brochu has been wonderful with my child. He takes time to listen to any concerns and addresses them immediately. | |
| 4.8 | May 28, 2024 | Very thorough and completely confident with outcome. | |
| 5.0 | May 24, 2024 | Excellent provider. Communicates well. Caring. Efficient. | |
| 5.0 | May 22, 2024 | Professional, organized and efficient. Whole process was in the minimum amount of time. | |
| 5.0 | May 19, 2024 | He listened to my concerns and made me feel good about him doing my child's surgery. | |
| 4.8 | May 15, 2024 | Very friendly listened to what I had to say | |
| 5.0 | May 15, 2024 | Highly recommended provider | |
| 4.2 | May 15, 2024 | He answered all my questions | |
| 4.5 | May 14, 2024 | He talked with me today letting me know what he was doing today and very respectable nice and considerate of how I feel an any more questions I needed really enjoyed my doctor I will recommend him anytime | |
| 4.8 | May 14, 2024 | I like the way he listens. Great on coming up with solutions that work. | |
| 5.0 | May 14, 2024 | Dr. Brochu is wonderful! Kind, personable, communicates clearly, and great with kids. I appreciate the time he allowed for us to discuss all of our treatment options and allowed me to make an informed decision on our course of action. I highly recommend Dr. Brochu. | |
| 5.0 | May 12, 2024 | Very Pleased with Doctor Brochure ! | |
| 5.0 | May 10, 2024 | Pleasant, efficient | |
| 5.0 | May 10, 2024 | Great | |
| 5.0 | May 8, 2024 | We fell she was very knowledgeable and spoke to us so we could understand | |
| 5.0 | May 7, 2024 | All very well explained very well everything | |
| 5.0 | May 7, 2024 | He is so nice and kind and help me hear again. He best. | |
| 5.0 | May 7, 2024 | Excellent with me .Communicates everything in simple terms.Very customer service.Or great bed side manners.Thanks to him he saved my life. | |
| 4.0 | May 7, 2024 | Nice office, friendly faces, silly doctor but capable. Good humor. | |
| 4.7 | May 2, 2024 | My entire experience was wonderful | |
| 5.0 | May 1, 2024 | Very helpful and informative | |
| 5.0 | Apr 30, 2024 | Great office environment! Dr Brochu and his team listened intently and provided informative feedback | |
| 5.0 | Apr 30, 2024 | He was amazing with our 6 year old. He listened and talked us through everything. Our son was a part of the conversation and made him almost excited for the surgery. We are very happy parents! | |
| 5.0 | Apr 30, 2024 | Dr. Bronchu was easy to talk to, very knowledgeable, and confident in his diagnosis and plan of care | |
| 5.0 | Apr 25, 2024 | Very easy to speak with and informative about my health problem. | |
| 5.0 | Apr 24, 2024 | The doctor took time to understand all my symptoms and assured me of the best course of action. | |
| 5.0 | Apr 23, 2024 | Swift & efficient & pleasant! | |
| 5.0 | Apr 23, 2024 | The consultation was very informative. I am thankful for those who attend to my health needs. | |
| 4.8 | Apr 23, 2024 | Very attentive and very helpful. Clean surroundings. | |
| 5.0 | Apr 19, 2024 | Dr. Brochu was attentive and took actions to help with my issue | |
| 4.3 | Apr 18, 2024 | Willing to help and prepared to answer questions about your health. | |
| 4.8 | Apr 16, 2024 | Pleasant, knowledgeable professional | |
| 5.0 | Apr 16, 2024 | Excellent, good communication, and dedicated to his patient's well being. | |
| 5.0 | Apr 9, 2024 | Caring and attentive | |
| 4.9 | Apr 7, 2024 | This is my second survey but yes, he is really an awesome doctor. He was kind he was seeking answers, and he listened to me | |
| 5.0 | Apr 5, 2024 | He seemed pro active in getting the answer. First trying antibiotics and possibly followed by biopsy. | |
| 5.0 | Apr 5, 2024 | Explained what he was going to do and did it. | |
| 4.4 | Apr 4, 2024 | Appropriate | |
| 4.7 | Apr 4, 2024 | Entire staff very friendly. Didn't have a long wait to see Dr. Brochu | |
| 5.0 | Apr 4, 2024 | He was attentive to my concerns | |
| 5.0 | Apr 3, 2024 | Very polite explained it all | |
| 3.8 | Apr 2, 2024 | Professional knowledgeable | |
| 5.0 | Apr 2, 2024 | He listened to my concerns, gave his diagnosis and gave options. | |
| 5.0 | Mar 30, 2024 | He is professional, kind, understanding, and listens to the patients concerns with compassion. | |
| 4.7 | Mar 28, 2024 | Very polite--excellent at what he does | |
| 5.0 | Mar 27, 2024 | He seem like a great person and willing to help me | |
| 5.0 | Mar 27, 2024 | He was kind gentle and polite and did my removal without pain | |
| 5.0 | Mar 26, 2024 | Dr Brochu listened to my issues and provided his advice as a Physician in a very respectful manner. | |
| 5.0 | Mar 26, 2024 | Very kind with my daughter, and explained things well to me. | |
| 4.2 | Mar 26, 2024 | Confident, gave me assurance he knew what he was doing. Spoke to me as he did the procedure telling me what he was doing and why. | |
| 4.7 | Mar 19, 2024 | Dr. Brochu is excellent. He takes the time to explain everything, all issues & options, and thoroughly answers any questions. He is a caring and personable professional. | |
| 5.0 | Mar 19, 2024 | Nice friendly and informative | |
| 5.0 | Mar 19, 2024 | Very professional and knowledgeable while being caring . | |
| 5.0 | Mar 18, 2024 | Provides exceptional care! | |
| 5.0 | Mar 13, 2024 | Very compassionate and knowledgeable doctor | |
| 5.0 | Mar 12, 2024 | I felt like Dr Brochu actually cared about my concerns. He listened to me and answered my questions. | |
| 4.1 | Mar 8, 2024 | Satisfied | |
| 5.0 | Mar 7, 2024 | Love dr | |
| 4.8 | Mar 5, 2024 | He asked questions and really listened to me | |
| 5.0 | Mar 5, 2024 | He was friendly and efficient and very reassuring | |
| 5.0 | Mar 5, 2024 | Great | |
| 5.0 | Mar 1, 2024 | Nice guy | |
| 5.0 | Feb 28, 2024 | Dr Brochu was very thorough and recommended additional testing to complete my diagnosis, which I accepted. | |
| 5.0 | Feb 28, 2024 | I was pleased with his thorough analysis. | |
| 4.8 | Feb 27, 2024 | It was a quick consult | |
| 5.0 | Feb 23, 2024 | Great communication from the Doctor and Nurse. | |
| 5.0 | Feb 23, 2024 | He was knowledgeable, personable, Friendly explained the procedure. I certainly would recommend to others. | |
| 5.0 | Feb 23, 2024 | He is an awesome person. Very caring dr! | |
| 4.4 | Feb 23, 2024 | Timely, efficient, communicative | |
| 5.0 | Feb 22, 2024 | Excellent health care from Doctor, helpful | |
| 4.8 | Feb 22, 2024 | After chronic problems for years I found the doctor that had a solution. | |
| 5.0 | Feb 20, 2024 | Very easy to speak with. | |
| 5.0 | Feb 17, 2024 | I went in for my ears. I was told my my PCP that I had water behind my ear drums. Dr. Brochu said there is no water behind my ear drums. Just keep using my nose spray twice a day to help keep my allergies down so water want build up behind my ears. I'm very thankful for the good news. | |
| 5.0 | Feb 16, 2024 | There was minimal wait time, the CMA who assisted me when I was called back was very helpful and was listening to what I said. She gave that information to the doctor. The physician came up with a plan while I was there and put in an order in to get the plan started! | |
| 5.0 | Feb 14, 2024 | Professional and friendly | |
| 5.0 | Feb 13, 2024 | Great | |
| 5.0 | Feb 13, 2024 | Dr. Brochu explains what he is doing, asks questions, and listens. He takes time with you, never hurrying. | |
| 5.0 | Feb 12, 2024 | Dr Brochu was understanding and very helpful. | |
| 5.0 | Feb 8, 2024 | All good | |
| 5.0 | Feb 8, 2024 | Dr. Brochu is willing to listen to what you need to tell him about your health. | |
| 4.6 | Feb 7, 2024 | He did a good job testing for my main issue - pain in my throat. He found nothing unusual so recommended Claritan. I wish there was something more that could have been done but I appreciated Dr Brochu's laid-back answer - which helped me to not be so stressed about this. He is also a very nice person and easy to talk to. | |
| 4.2 | Feb 6, 2024 | Very caring and a good listener | |
| 5.0 | Feb 6, 2024 | He was very informative and took the time to explain everything he was going to do step-by-step. He also took time to answer my questions, and was very kind. | |
| 5.0 | Feb 1, 2024 | Very good and jnderstadind | |
| 4.6 | Jan 30, 2024 | Good service experienced | |
| 4.3 | Jan 30, 2024 | Very informative and explained everything to where I could understand what was going on and what was going to happen | |
| 4.2 | Jan 30, 2024 | Very nice and professional | |
| 4.7 | Jan 30, 2024 | Quick check in, wait time was about 5 minutes, calm atmosphere and I really like Dr. Brochu and his nurse. | |
| 5.0 | Jan 30, 2024 | Very professional, easy to talk to, he listened to me, knew I had been in before | |
| 4.8 | Jan 26, 2024 | Explains things. I asked a lot of questions | |
| 4.1 | Jan 24, 2024 | Very good. Very thorough. | |
| 5.0 | Jan 23, 2024 | Very professional and he explained everything that he did. He told me the reason I was experiencing the problems that I have been experiencing. | |
| 5.0 | Jan 18, 2024 | Very professional. | |
| 5.0 | Jan 16, 2024 | He really listened to what I had to say about what I was experiencing and thankfully changed his opinion on what testing I needed. | |
| 5.0 | Jan 16, 2024 | He was polite, courteous, informative. I would see him again. | |
| 5.0 | Jan 12, 2024 | Very accommodating | |
| 4.8 | Jan 10, 2024 | Dr addressed my concerns with patience and professionalism | |
| 4.9 | Jan 9, 2024 | He got straight to my problem and is now goin to fix it | |
| 5.0 | Jan 9, 2024 | Listens very well and patient | |
| 5.0 | Dec 22, 2023 | They were all great | |
| 5.0 | Dec 21, 2023 | Office staff were friendly, check in nurse got my medical information from my doctor and efficiently checked with me, then she Gave good information about plans for surgery. Dr. Brochu was very knowledgeable and described my diagnosis and procedure very well. | |
| 5.0 | Dec 21, 2023 | Very kind & thoughtful | |
| 5.0 | Dec 20, 2023 | My family & I appreciate the excellent care I received. | |
| 5.0 | Dec 19, 2023 | Very nice and explained everything perfectly | |
| 5.0 | Dec 19, 2023 | Knows his business. Knowledgeable with a great bedside manner. | |
| 4.9 | Dec 19, 2023 | He took extra care in finding out what was going on | |
| 5.0 | Dec 15, 2023 | Patient oriented | |
| 3.4 | Dec 15, 2023 | He was very happy in doing his job and thought that I had been there enough, he checked me out and said goodbye! | |
| 5.0 | Dec 11, 2023 | He agreed to see me urgently and was very compassionate. | |
| 5.0 | Dec 8, 2023 | Very good visit and informative | |
| 5.0 | Dec 7, 2023 | Very professional and friendly. | |
| 5.0 | Dec 5, 2023 | This was my second visit. He is very professional and compassionate. | |
| 5.0 | Nov 28, 2023 | Very professional explained fullytook time to answer questions | |
| 5.0 | Nov 28, 2023 | He is very kind and understanding when u talk to him. | |
| 5.0 | Nov 22, 2023 | Dr Brochu is an excellent doctor and surgeon. He explained the process in detail before anything was done. | |
| 5.0 | Nov 22, 2023 | Fantastic..! | |
| 5.0 | Nov 22, 2023 | Extremely professional | |
| 5.0 | Nov 21, 2023 | He was kind and very efficient. | |
| 5.0 | Nov 21, 2023 | Excellent Doctor | |
| 4.8 | Nov 21, 2023 | Very good. Could not have been better. | |
| 5.0 | Nov 21, 2023 | The interestnin listening to us as patients always makes me have a great experience and would definitely recommend to others | |
| 5.0 | Nov 21, 2023 | I have totally trust in Dr. Brochu | |
| 5.0 | Nov 21, 2023 | Professional and described my condition and the procedure for its correction in detailed and easily understandable manner. | |
| 5.0 | Nov 14, 2023 | Fast, efficient, polite, little wait time | |
| 5.0 | Nov 8, 2023 | Dr Brochu explained everything to my grandson and put him at ease of the procedure he will be having. | |
| 5.0 | Nov 2, 2023 | Dr. Brochu is absolutely amazing! Not only is he a fantastic doctor, he is a great communicator and listener. His knowledge is so comforting and encouraging. He remembers personal details about each patient and comments about them on the next visit. I would certainly recommend him to anyone in need of such services. | |
| 5.0 | Nov 2, 2023 | Dr Brochu takes his time and explains if there is something that I don't understand. He answers all of my questions completely & in plain english so I can understand. | |
| 4.7 | Nov 2, 2023 | Clear diagnosis and options. Easy to schedule | |
| 5.0 | Nov 1, 2023 | Very polite young man and very specific of the problem discovered. | |
| 5.0 | Nov 1, 2023 | Dr. Brochu was kind, explained everything he was going to do and prescribe in depth | |
| 5.0 | Oct 31, 2023 | He was quick to assess my problem & offer a solution for it | |
| 5.0 | Oct 29, 2023 | Great | |
| 4.7 | Oct 25, 2023 | Excellent care | |
| 4.8 | Oct 24, 2023 | Very good bedside manner | |
| 5.0 | Oct 24, 2023 | Great | |
| 5.0 | Oct 24, 2023 | The entire staff was awesome from clerical to CMA and the doc the best. I can hear | |
| 4.5 | Oct 21, 2023 | Dr. Brochu saved me. I was miserable with my sinuses and he figured out what was going on. If he hadn't found out what it was, I believe I could have gotten much worse. | |
| 5.0 | Oct 20, 2023 | Very good very satisfied | |
| 4.9 | Oct 20, 2023 | He was very gentle and was very clear on what I had to do. | |
| 5.0 | Oct 20, 2023 | Friendly courteous and efficient staff. Dr Brochu is very friendly and professional. | |
| 5.0 | Oct 18, 2023 | Felt comfortable, he answered all my questions & was thorough with checking up on my throat issues. | |
| 5.0 | Oct 17, 2023 | Thoroughly discussed options and explained procedure, and took care of my issue. | |
| 5.0 | Oct 17, 2023 | Professional & efficient! | |
| 5.0 | Oct 14, 2023 | Understood problem, presented solutions | |
| 5.0 | Oct 13, 2023 | Straight to the point. Very nice and knowledgeable. | |
| 5.0 | Oct 12, 2023 | Dr. B. Was very friendly, thorough on his examination regarding my daughters ongoing battle with having strep throat. He explained everything to my 12 year old where she could understand. He went over the surgery details, what to expect and the recovery process. He was also able to get her scheduled within a week. His nurse was also very friendly. I feel very comfortable with this doctor performing surgery on our daughter. |
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.