Andrew Gerard Hickl, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 3/26
- 9:30 AM
Tue, 3/31
- 7:00 AM
- 9:00 AM
- 3:30 PM
Wed, 4/01
- 7:00 AM
- 9:30 AM
- 3:30 PM
Locations of Andrew Gerard Hickl, MD
Baylor Scott & White MedProvider
3417 Gaston Ave Ste 1000 & 1100, Dallas, TX, 75246
6611.7mi
Directions
Call
469.800.9000
Open
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Baylor Scott & White Personal Edge - Dallas
9101 N Central Expy Ste 440, Dallas, TX, 75231
6610.7mi
Directions
Call
214.363.2745
Open
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Hickl is a board-certified internal medicine physician who has served as the director for the Dallas Fire Department wellness program since 2008. Dr. Hickl has 15 years of expertise
...
in occupational medicine. He served as the City of Dallas Medical Director for 3 years (2021 - 2024).
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Southwestern Medical School (1995) |
| Internship: Parkland Memorial Hospital (1996) |
| Internship: Internal Medicine, Parkland Memorial Hospital (1996) |
| Internship: Internal Medicine, Parkland Health and Hospital System Human Resources (1996) |
| Residency: Parkland Memorial Hospital (1998) |
| Residency: Resident, Veterans Affairs Medical Center (1998) |
| Residency: Internal Medicine, Parkland Memorial Hospital (1998) |
| Residency: Internal Medicine, Parkland Health and Hospital System Human Resources (1998) |
| Medical School: Veterans Affairs Medical Center (1998) |
| Medical School: Parkland Health and Hospital System Human Resources (1998) |
| Certifications | |
|---|---|
| Internal Medicine- American Board of Internal Med | Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
|---|
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (1049)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (620)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Andrew Hickl receives overwhelmingly positive feedback from patients, with the vast majority of reviews rating him 5.0 stars. Patients consistently praise his exceptional listening skills and the generous amount of time he spends with each person during appointments. He is frequently described as never rushing patients, being genuinely interested in their concerns, and making them feel heard and valued. His bedside manner is repeatedly highlighted as outstanding—patients describe him as kind, compassionate, caring, personable, and professional. Many reviewers emphasize his thorough approach to care, noting that he explains medical information in understandable terms, reviews test results comprehensively, and involves patients in decision-making about their treatment. His knowledge and clinical expertise are consistently praised, with numerous patients calling him "the best doctor" they've ever had. Long-term patient loyalty is evident, with many reporting they have been seeing Dr. Hickl for 15, 20, 25, or even 30+ years, and several patients note they would follow him if he left the practice or drive significant distances to continue seeing him.
Patients also share
The primary area for improvement mentioned in reviews relates to appointment availability and scheduling difficulties. Multiple patients note that it can be challenging to get an appointment with Dr. Hickl, particularly when they are sick and need to be seen promptly. One patient specifically mentioned difficulty accessing him when ill and preferring only in-person visits with Dr. Hickl rather than seeing other providers. A few reviews mention wait times, with one patient noting they waited 45 minutes past their appointment time, though this was attributed to the office having them arrive too early, and another mentioned a one-hour delay. One review noted that front office staff seemed "disengaged" and another mentioned some concerns about the front office that Dr. Hickl was willing to address. These scheduling and access issues appear to stem from Dr. Hickl's popularity and the time he dedicates to each patient rather than any lack of effort on his part.