Arti Lal, MD
Pediatrics
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 1/21
- 3:40 PM
Thu, 1/22
- 2:20 PM
- 3:00 PM
Fri, 1/23
- 1:00 PM
- 2:20 PM
- 3:00 PM
Locations of Arti Lal, MD
Baylor Scott & White Clinic - Austin Northwest
9800 N Lake Creek Pkwy Ste 200, Austin, TX, 78717- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Language(s) Spoken |
|---|
| English |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (185)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.6 | Wait Time at Clinic | |
| 4.6 | Time Care Provider spent with Patient | |
| 4.5 | Provider showed concern | |
| 4.5 | Provider included you in decisions | |
| 4.7 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Rate Care Provider |
Patient Comments (60)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Arti Lal receives overwhelmingly positive feedback from patients, with the most consistently praised qualities being her empathetic, caring nature and her ability to truly listen to patient concerns. Reviewers repeatedly describe her as attentive, patient, and thorough in her approach to care. Many patients specifically highlight that she takes time during appointments and never makes them feel rushed. Her communication skills are frequently commended, with patients noting she explains medical issues clearly and simply, validates concerns rather than dismissing them, and connects well with both children and teenagers. Several long-term patients mention they have been seeing Dr. Lal for over a decade and trust her completely with their family's care. Additional strengths include her professionalism, kindness, flexibility with scheduling (including early morning appointments and last-minute telehealth conversions), and her willingness to discuss lifestyle changes alongside medication options.
Patients also share
The reviews contain very few criticisms or areas for improvement. One patient expressed surprise that there wasn't individual one-on-one questioning during an appointment, noting they may not have been as open as they could have been if seen separately. A couple of reviews are brief with minimal detail, simply stating "good" or "muy bien," which suggests generally satisfactory but not particularly memorable experiences. However, these represent a very small minority of the feedback, and no consistent patterns of concern or recurring issues emerge from the reviews.