Carlos Gaona, MD
General Surgery
MyBSWHealth
Locations of Carlos Gaona, MD
Baylor Scott & White Surgical Institute - Frisco Centennial
4401 Coit Rd Ste 405, Frisco, TX, 75035
6609.6mi
Directions
Call
469.800.4115
Open
- Monday:9:00 am-5:00 pm
- Tuesday:9:00 am-5:00 pm
- Wednesday:9:00 am-5:00 pm
- Thursday:9:00 am-5:00 pm
- Friday:9:00 am-5:00 pm
Baylor Scott & White Surgical Institute - Frisco at PGA Parkway
16050 Everwell Ln Professional Pavilion I, Ste 210, Frisco, TX, 75033
6611.9mi
Directions
Call
469.800.4785
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Baylor Scott & White Surgical Institute - Flower Mound
1110 Parker Sq , Flower Mound, TX, 75028
6626.2mi
Directions
Call
469.800.4115
Open
- Monday:9:00 am-5:00 pm
- Tuesday:9:00 am-5:00 pm
- Wednesday:9:00 am-5:00 pm
- Thursday:9:00 am-5:00 pm
- Friday:9:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Gaona is from Frisco, Texas, and is a proud graduate of Frisco High School. He attended Texas A&M University where he graduated magna cum laude. He majored in biomedical ... engineering with two minors in math and Spanish. Dr. Gaona then gained entry to The University of Texas Health Science Center at San Antonio Medical School where he graduated valedictorian. After graduation, Dr. Gaona returned home to train at Baylor University Medical Center, part of Baylor Scott & White Health. While there, he was honored with the Intern of the Year award, Trauma Resident of the Year award and Chief of the Year award. Dr. Gaona’s combined background in biomedical engineering, medicine, and robotics training allows him to provide high quality open, laparoscopic, and robotic-assisted surgical care to our community here in Frisco, where he lives here with his growing family. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Medical School: University of Texas Health Sciences Center (San Antonio) (2012) |
| Medical School: University of Texas Medical School -San Antonio (2012) |
| Internship: General Surgery, Baylor University Hospital (2013) |
| Internship: General Surgery, Baylor University Medical Center (2013) |
| Medical School: Baylor University Medical Center (2013) |
| Residency: General Surgery, Baylor University Hospital (2017) |
| Residency: General Surgery, Baylor University Medical Center (2017) |
| Medical School: Baylor University Medical Center (2017) |
| Certifications | |
|---|---|
| General Surgery- American Board of Surgery/General Surgery | General Surgery- American Board of Surgery |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Irving |
| Baylor Scott & White Medical Center - Frisco |
| Baylor Scott & White Medical Center - Centennial |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White Medical Center - Frisco at PGA Parkway |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Baylor Scott & White Health Plan - (13)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-HMO Network-GroupBaylor Scott & White Health Plan-HMO Network-Individual/Family
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Blue Cross Blue Shield - (20)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-MA Oncor/NRG Futr Hold Retire PPOBlue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+
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Catalyst Health Group - (1)Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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Centivo Network - (1)Centivo Network-Centivo Network - Baylor Scott & White Premier
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Cigna - (7)Cigna-BSW Extended PPOCigna-Choice FundCigna-HMO Open AccessCigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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EHN - (1)EHN-Employers Health Network
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HealthSmart - (2)HealthSmart-Accel NetworkHealthSmart-Preferred Network
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Humana - (11)Humana-ChoiceCareHumana-Humana Gold Choice (PFFS)Humana-Humana Gold Plus (HMO)Humana-Humana Gold Plus SNP-DE (HMO D-SNP)Humana-Humana Honor (PPO)Humana-Humana PreferredHumana-Humana USAA Honor with Rx (PPO)Humana-HumanaChoice (PPO)Humana-HumanaChoice (Regional PPO)Humana-National POSHumana-PPO
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Imagine Health - (1)Imagine Health-Imagine Health Network
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Medicaid - (2)Medicaid-Superior HealthPlanMedicaid-Traditional Medicaid
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Medicare - (1)Medicare-Traditional Medicare
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Prism Electric - (1)Prism Electric-BSW Premier - Prism
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Superior Health Plan - (17)Superior Health Plan-Ambetter Core EPO - BronzeSuperior Health Plan-Ambetter Core EPO - GoldSuperior Health Plan-Ambetter Core EPO - SilverSuperior Health Plan-Superior STAR+PLUS (MMP)Superior Health Plan-Wellcare Assist (HMO)Superior Health Plan-Wellcare by Allwell Complement Assist (HMO)Superior Health Plan-Wellcare by Allwell Dual Access Harmony (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Dual Liberty Nurture (HMO D-SNP)Superior Health Plan-Wellcare by Allwell Patriot No Premium (HMO)Superior Health Plan-Wellcare Dual Access (HMO D-SNP)Superior Health Plan-Wellcare Dual Access Open (PPO D-SNP)Superior Health Plan-Wellcare Dual Liberty (HMO D-SNP)Superior Health Plan-Wellcare Giveback (HMO)Superior Health Plan-Wellcare No Premium Open (PPO)Superior Health Plan-Wellcare No Premium Rx Plus Open (PPO)Superior Health Plan-Wellcare Specialty No Premium (HMO C-SNP)Superior Health Plan-Wellcare TexanPlus No Premium (HMO)
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TriWest HealthCare - (1)TriWest HealthCare-VA-PCCC
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United HealthCare - (34)United HealthCare-AARP Medicare Advantage Choice (PPO)United HealthCare-AARP Medicare Advantage Patriot (HMO-POS)United HealthCare-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)United HealthCare-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)United HealthCare-AARP Medicare Advantage Walgreens (PPO)United HealthCare-All SaversUnited HealthCare-CharterUnited HealthCare-Charter BalancedUnited HealthCare-Charter PlusUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-Erickson Advantage Signature with Drugs (HMO-POSUnited HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-SurestUnited HealthCare-United HealthCare - AARP Medicare Advantage (HMO-POS)United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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WellMed - (15)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage (HMO)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Dual Complete (HMO DSNP)WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)WellMed-UnitedHealthcare Group Medicare Advantage (HMO)WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (121)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (62)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Carlos Gaona consistently receives praise for his exceptional communication skills and bedside manner. Patients frequently highlight how he explains procedures and medical information in clear, understandable terms without being condescending or talking down to them. Many reviews emphasize his ability to make patients feel comfortable and at ease, with several noting he creates such a relaxed atmosphere that they were able to laugh and converse during procedures. His professionalism, knowledge, and thoroughness are repeatedly mentioned, as is his patient, unhurried approach that allows time for all questions to be answered. Patients appreciate that he listens attentively to their concerns, speaks with them rather than at them, and involves them in decision-making about their care. His kindness, caring demeanor, and gentle approach are also frequently praised, with one patient crediting him with saving their life.
Patients also share
The reviews contain very few criticisms or areas for improvement. One patient noted they had an initial visit where tests were ordered but had not yet heard back from Dr. Gaona at the time of their review, so they couldn't fully evaluate their experience. However, this appears to be an isolated comment about follow-up communication rather than a recurring concern across multiple reviews.