Locations of Charles Lloyd Secrest, MD

Biography

Language(s) Spoken
English
Education
Medical School: MD, University of Mississippi School of Medicine (1986)
Internship: General Surgery, Baylor University Medical Center (1988)
Residency: Urology, University of Mississippi Med Ctr School of Med (1991)
Fellowship: Reconstructive Urology, Eastern Virginia Medical School (1992)
Certifications
Urogynecology and Reconstructive Pelvic Surgery- American Board of Urology Urology- American Board of Urology
Hospital Affiliations
Baylor University Medical Center, part of Baylor Scott & White Health
Baylor Scott & White All Saints Medical Center - Fort Worth
Baylor Scott & White Medical Center - Temple

Insurances accepted

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Patient Ratings (402)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.9
Friendliness/Courtesy of Care Provider
4.5
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.9
Provider showed concern
4.8
Provider included you in decisions
4.9
Rate Care Provider

Patient Comments (243)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Charles Secrest receives overwhelmingly positive feedback from patients who consistently praise his exceptional bedside manner, professionalism, and clinical expertise. Patients frequently describe him as caring, compassionate, kind, and personable, noting that he makes them feel comfortable discussing sensitive health issues. His communication skills are highly valued, with numerous reviews highlighting that he takes time to listen carefully, explains conditions and procedures thoroughly in understandable terms, and answers all questions without rushing patients. Many patients appreciate his skill as a surgeon, with several noting successful surgical outcomes and expressing gratitude for his expertise in resolving complex urological issues. His staff also receives consistent praise for being friendly, helpful, professional, and caring. Patients frequently mention feeling genuinely cared for as individuals rather than just another appointment, and several note that Dr. Secrest comes highly recommended by other physicians.

Patients also share

The primary area for improvement identified in the reviews relates to wait times, with several patients reporting delays of 45 to 75 minutes before being seen by Dr. Secrest, sometimes without communication about the reason or expected length of the wait. One patient noted that while the office can be very busy and waits are sometimes long, they remain pleased with their results. Additionally, one review mentioned a lack of follow-up after surgery, indicating that while Dr. Secrest has excellent skills and bedside manner, post-operative communication could be enhanced. These concerns appear relatively infrequent compared to the volume of positive feedback but represent consistent themes worth addressing.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.