Locations of Charles Lloyd Secrest, MD

Biography

Language(s) Spoken
English
Education
Medical School: MD, University of Mississippi School of Medicine (1986)
Internship: General Surgery, Baylor University Medical Center (1988)
Residency: Urology, University of Mississippi Med Ctr School of Med (1991)
Fellowship: Reconstructive Urology, Eastern Virginia Medical School (1992)
Certifications
Urogynecology and Reconstructive Pelvic Surgery- American Board of Urology Urology- American Board of Urology
Hospital Affiliations
Baylor University Medical Center, part of Baylor Scott & White Health
Baylor Scott & White All Saints Medical Center - Fort Worth
Baylor Scott & White Medical Center - Temple

Insurances accepted

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Patient Ratings (398)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.9
Friendliness/Courtesy of Care Provider
4.4
Wait Time at Clinic
4.7
Time Care Provider spent with Patient
4.8
Provider showed concern
4.8
Provider included you in decisions
4.9
Rate Care Provider

Patient Comments (238)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Charles Secrest receives overwhelmingly positive feedback from patients who consistently praise his exceptional bedside manner and interpersonal skills. Patients frequently describe him as personable, friendly, kind, caring, and compassionate, with many noting that he makes them feel comfortable discussing sensitive health issues. His communication style stands out as a major strength, with numerous reviews highlighting how he takes time to listen carefully, explains procedures and conditions thoroughly in understandable terms, and answers all questions without rushing. Patients appreciate that he treats them as individuals rather than just another appointment, and many specifically mention his professionalism combined with a warm, down-to-earth approach. His surgical skills and medical expertise are repeatedly praised, with several patients calling him "the best" and noting successful outcomes. The office staff also receives consistent praise for being friendly, helpful, and professional.

Patients also share

The most significant concern raised involves wait times, with one patient reporting routinely waiting 45 to 75 minutes to see Dr. Secrest with no communication about delays, though noting other providers in the office see patients more promptly. One review mentions that while Dr. Secrest has excellent skills and bedside manner, he does not follow up after surgery. A few patients noted that the office can be very busy and wait times are sometimes long, though they felt the quality of care was worth it. One patient mentioned an unexpected delay that caused the doctor to run late, though the staff was considerate and the doctor still took time to explain treatment despite the schedule disruption.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.