Locations of Charles Lloyd Secrest, MD

Biography

Language(s) Spoken
English
Education
Medical School: MD, University of Mississippi School of Medicine (1986)
Medical School: University of Mississippi School of Medicine (1986)
Internship: General Surgery, Baylor University Medical Center (1988)
Residency: Urology, University of Mississippi Med Ctr School of Med (1991)
Residency: Urology, University of Mississippi Med Ctr School of Med (1991)
Fellowship: Reconstructive Urology, Eastern Virginia Medical School (1992)
Certifications
Urogynecology and Reconstructive Pelvic Surgery- American Board of Urology Urology- American Board of Urology
Hospital Affiliations
Baylor University Medical Center, part of Baylor Scott & White Health
Baylor Scott & White All Saints Medical Center - Fort Worth
Baylor Scott & White Medical Center - Temple

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Patient Ratings (399)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.9
Friendliness/Courtesy of Care Provider
4.4
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.9
Provider showed concern
4.8
Provider included you in decisions
4.9
Rate Care Provider

Patient Comments (239)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Charles Secrest receives overwhelmingly positive feedback from patients who consistently praise his exceptional bedside manner, professionalism, and clinical expertise. Patients repeatedly describe him as caring, compassionate, kind, and personable, noting that he makes them feel comfortable and at ease during visits. His communication skills are highly valued, with numerous reviews highlighting that he takes time to listen carefully to concerns, explains conditions and procedures thoroughly in understandable terms, and answers all questions without rushing patients. Many patients emphasize his surgical skills and successful outcomes, with several stating he resolved problems other physicians could not address. His staff also receives consistent praise for being friendly, professional, and helpful, contributing to an overall positive office experience.

Patients also share

The primary area for improvement identified in reviews relates to wait times, with several patients reporting delays of 45 to 75 minutes before being seen by Dr. Secrest, sometimes without communication about the reason or expected duration of the wait. One patient noted that while Dr. Secrest is personable and professional during appointments, the extended waiting time is a recurring issue. Additionally, one review mentioned a lack of follow-up after surgery, suggesting that post-operative communication could be enhanced. A few reviews also indicate that the office can be very busy, which appears to contribute to the scheduling challenges.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.