MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 12/11
- 11:00 AM
- 1:15 PM
- 1:45 PM
Fri, 12/12
- 10:30 AM
- 11:00 AM
- 3:15 PM
Wed, 1/07
- 1:45 PM
- 2:15 PM
- 2:45 PM
Locations of Eileen M O'Brien-Su, MD
Baylor Scott & White Southlake Family Medicine
925 E Southlake Blvd Ste 100, Southlake, TX, 76092- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
|
I enjoy seeing patients of all ages, and I especially enjoy taking care of multiple generations of one family. I have lived in Texas most of my life graduating from
...
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| Ages Seen |
|---|
| Newborns (0-28 days) |
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Health Science Center at Houston (1991) |
| Medical School: University of Texas - Houston Health Science Center (1991) |
| Internship: Internal Med/Pediatrics, University of Missouri (1992) |
| Internship: IM/Peds, University of Missouri-Kansas City (1992) |
| Residency: Internal Med/Pediatrics, University of Missouri (1995) |
| Residency: IM/Peds, University of Missouri-Kansas City (1995) |
| Medical School: University of Missouri-Kansas City (1995) |
| Certifications | ||
|---|---|---|
| Pediatrics- American Board of Pediatrics | Internal Medicine- American Board of Internal Med | Internal Medicine- American Board of Internal Medicine |
Insurances accepted
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Patient Ratings (392)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (207)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
| 5.0 | Nov 10, 2025 | She is wonderful | |
| 4.9 | Nov 8, 2025 | Shows she cares about her patient. I don't fell rush when she talks to me. She listen and understand my concerns. | |
| 5.0 | Nov 8, 2025 | I love Dr O'Brien! She is so interested in my personal health, gives me lots of good advice. | |
| 5.0 | Nov 8, 2025 | Dr. O'Brien-Su always treats me with the greatest respect and addresses my health needs in a way that makes me feel confident that I am well taken care of. | |
| 5.0 | Oct 30, 2025 | Dr O'Brien-Su is a great physician and provides excellent advice and guidance on my health. Very happy she is my PCP! | |
| 5.0 | Oct 30, 2025 | Dr Obriensu listened attentively to my health issues and addressed them in a clear and concise manner. | |
| 5.0 | Oct 28, 2025 | I love Dr O'Brien Su She has patience, And always has a great attitude and Shows concern for the issues I've had. | |
| 4.8 | Oct 25, 2025 | She takes the time to listen and includes you in treatment plan. | |
| 5.0 | Oct 13, 2025 | Excellent | |
| 5.0 | Oct 12, 2025 | Dr. O'Brien-Su spends ample time with me - I always feel that I have her full attention. She listens to me and explains things in a way that I can understand. I feel that she cares about me and empathizes in a meaningful way. She is thorough; I have and will continue to recommend her to others. | |
| 5.0 | Oct 10, 2025 | Dr O'Brien is extremely professional and spends proper time during visits | |
| 5.0 | Oct 6, 2025 | Dr. O'Brien always takes time to answer my questions and address any health issues. I never feel rushed. |
Patients appreciate
Dr. Eileen O'Brien-Su receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and the time she dedicates to each appointment. Patients repeatedly emphasize that she never rushes visits, takes time to thoroughly answer questions, and makes them feel heard and valued. Her communication style is highly regarded, with patients noting she explains medical information in clear, understandable terms and includes them in treatment planning. Many reviewers highlight her compassionate, caring demeanor and professional bedside manner, describing her as kind, patient, empathetic, and genuinely concerned about their wellbeing. Her thoroughness and knowledge are frequently mentioned, with numerous patients expressing complete trust in her medical expertise. The longevity of patient relationships is notable, with many reporting they have been under her care for 10-20 years and consider her the best physician they have ever had.
Patients also share
The reviews contain very few criticisms or areas for improvement. The feedback is remarkably consistent in its praise, with ratings predominantly at 5.0 stars and only occasional slightly lower ratings in the 4.5-4.8 range. These lower ratings do not identify specific problems or concerns, and the accompanying comments remain positive. No recurring themes of dissatisfaction, complaints about wait times, staff issues, or treatment concerns emerge from the reviews. The lack of substantive negative feedback suggests minimal opportunities for improvement based on patient perspectives.