Hiyas Dungo Fonte, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 1/09
- 2:30 PM
Mon, 1/12
- 9:45 AM
- 1:30 PM
- 2:30 PM
Wed, 1/14
- 8:45 AM
- 1:00 PM
- 2:30 PM
Locations of Hiyas Dungo Fonte, MD
Baylor Scott & White Southlake Family Medicine
925 E Southlake Blvd Ste 100, Southlake, TX, 76092
6631.6mi
Directions
Call
817.912.8800
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Fonte specializes in adult internal medicine where she manages chronic, often complex, conditions and acute illnesses. She also has a strong interest in preventive health and she strives to ... stay up to date with evidenced-based guidelines. Dr. Fonte enjoys getting to know her patients over time and feels privileged to guide them towards their best health. In her spare time, Dr. Fonte enjoys watching and volunteering for her local high school marching band, attending barre classes, traveling to warm places, and spending time with her family and bulldog. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: George Washington University School of Medicine (1998) |
| Internship: Internal Medicine, University of Arizona Coll of Med/Banner Univ MC (1999) |
| Internship: Internal Medicine, University Medical Center Tucson (1999) |
| Residency: Internal Medicine, University of Arizona Coll of Med/Banner Univ MC (2001) |
| Residency: Internal Medicine, University Medical Center Tucson (2001) |
| Medical School: University Medical Center Tucson (2001) |
| Certifications | |
|---|---|
| Internal Medicine- American Board of Internal Med | Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (892)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Provider showed concern | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (568)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Hiyas Fonte receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and genuine care for their wellbeing. Patients repeatedly describe her as thorough, knowledgeable, and professional, noting that she takes ample time during appointments without making them feel rushed. Her ability to explain medical information clearly and involve patients in decision-making is highly valued, with many commenting that she makes them feel like partners in their healthcare. Patients appreciate her warm, compassionate bedside manner, describing her as caring, kind, and personable while maintaining professionalism. Many reviewers emphasize their long-term relationships with Dr. Fonte, some spanning 15-20 years, and express deep trust in her medical judgment. Her follow-through on referrals, timely communication through the patient portal, and ability to remember details from previous visits are frequently highlighted as strengths.
Patients also share
The primary concern raised by patients relates to availability and appointment scheduling. Several reviews mention that while Dr. Fonte provides excellent care, it can be difficult to get appointments with her due to high demand, with some noting the practice may be getting too large. A few patients commented that they sometimes need to see her nurse practitioner instead when Dr. Fonte is not available. One reviewer noted a rare administrative error with an incorrect referral being issued. A small number of reviews mentioned feeling that Dr. Fonte occasionally seemed rushed, though this was not a common complaint and contradicts the majority of feedback.