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Locations of Ilaina Stacy Shook, DO
Baylor Scott & White Mental Health Clinic - Temple
810 W Avenue U , Temple, TX, 76508
6653.2mi
Directions
Call
254.724.2585
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: DO, University of North Texas Health Science Center (1997) |
| Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2001) |
| Education: Texas A and M College of Medicine/Scott and White (2001) |
| Certifications |
|---|
| Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (193)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (84)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Ilaina Stacy Shook receives overwhelmingly positive feedback from patients who consistently praise her compassionate, attentive approach to psychiatric care. Patients repeatedly describe her as caring, empathetic, and an excellent listener who makes them feel comfortable and never rushed during appointments. Many reviewers emphasize that she remembers personal details about their lives and treats them as individuals rather than just patients. Her professionalism combined with a warm, relatable manner is frequently highlighted, with patients noting she involves them in treatment decisions and makes them feel like partners in their care. Long-term patients express deep loyalty, with several mentioning they have seen her for many years and would not consider changing providers. Patients also appreciate that she takes time to thoroughly review charts, asks detailed questions, and works collaboratively with other providers to ensure comprehensive treatment.
Patients also share
One detailed review mentions frustration with MyChart documentation inaccuracies regarding medications and diagnoses, which the patient felt hindered their ability to access needed treatments due to diagnostic confusion. However, this reviewer explicitly stated they did not fault Dr. Shook for these issues and praised her as an excellent provider who advocates for them. The patient attributed the problems to systemic issues rather than Dr. Shook's care quality.