Jennifer Delia Heffernan, MD
Geriatric Medicine, Family Medicine, Hospice and Palliative Medicine
Geriatric Medicine..., Family Medicine, Hospice and Palliative Medicine
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MyBSWHealth
Locations of Jennifer Delia Heffernan, MD
Baylor Scott & White HouseCalls
4009 Worth St Ste B, Dallas, TX, 75246
6611.4mi
Directions
Call
214.820.9115
Closed
- Monday:9:00 am-5:00 pm
- Tuesday:9:00 am-5:00 pm
- Wednesday:9:00 am-5:00 pm
- Thursday:9:00 am-5:00 pm
- Friday:9:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Heffernan serves as the Baylor Scott & White North Texas regional medical director for geriatrics and is the medical director of the Baylor Scott & White HouseCalls program. She ... View More |
| Ages Seen |
|---|
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Miami School of Medicine (2001) |
| Residency: Family Medicine, Akron City Hospital (2004) |
| Residency: Akron City Hospital (2004) |
| Fellowship: Geriatrics, The Cleveland Clinic Foundation: OH (2005) |
| Fellowship: Cleveland Clinic Education Foundation (2005) |
| Certifications | ||||
|---|---|---|---|---|
| Geriatric Medicine- American Board of Family Medicine/Geriatric Medicine | Hospice & Palliative Medicine- American Board of Family Medicine/Hospice and Palliative Medicine | Family Medicine- American Board of Family Medicine | Hospice and Palliative Medicine- American Board of Family Medicine | Geriatric Medicine- American Board of Family Medicine |
| Hospital Affiliations |
|---|
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
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Patient Ratings (224)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (132)
| 5.0 | Sep 8, 2025 | Very friendly & couldn't explain well. | |
| 5.0 | Aug 25, 2025 | Very caring. | |
| 5.0 | Aug 7, 2025 | Felt reassured after seeing Doctor | |
| 5.0 | Aug 7, 2025 | Appreciated the visit | |
| 5.0 | Aug 7, 2025 | Dr. Heffernan was very thorough and answered all my questions. | |
| 5.0 | Jul 31, 2025 | Immediate communication with patient's family/guardian after annual visit with patient. | |
| 5.0 | Jul 26, 2025 | Good | |
| 5.0 | Jul 26, 2025 | Very thorough | |
| 4.6 | Jul 3, 2025 | Very caring and easy to work with. | |
| 5.0 | Jun 15, 2025 | Caring on time excellent medical service. Listened well and treated my issues. | |
| 5.0 | Jun 6, 2025 | Dr. "Heffernan" is very prompt & personable & very proactive in my mothers health. | |
| 4.9 | Jun 5, 2025 | ... a number of issues and I was pleased with the results - | |
| 5.0 | May 29, 2025 | I love the whole procedure. Very casual and through. | |
| 5.0 | May 29, 2025 | She is very detailed and also friendly | |
| 5.0 | May 29, 2025 | Very caring and easy to understand | |
| 5.0 | May 28, 2025 | Overall, excellent experience. | |
| 5.0 | May 28, 2025 | Welcoming, very patient, detailed, thorough. Great personality, knowledgeable. | |
| 5.0 | May 27, 2025 | Dr. H took time to listen to me and hear my concerns. | |
| 5.0 | May 27, 2025 | Caring and thorough. | |
| 5.0 | May 22, 2025 | Wonderful, caring, good listener. | |
| 5.0 | May 22, 2025 | Dr. Jennifer Heffernan provided a very positive experience for me. Dr. Heffernan is always prompt, caring, professional, knowledgeable and patient. She answered all of my questions and concerns. | |
| 5.0 | May 22, 2025 | I feel fortunate to have Dr. Jennifer Heffernan of BSW HOUSECALLS as my PCP. I receive excellent and professional care, and I highly recommend them to my family and friends. | |
| 5.0 | May 13, 2025 | Efficient and professional. | |
| 4.9 | May 12, 2025 | She is very kind and thorough. | |
| 5.0 | May 7, 2025 | She is great, listens and makes sure we are always on the same page | |
| 5.0 | May 7, 2025 | Great experience | |
| 3.6 | May 2, 2025 | She was very friendly. | |
| 4.9 | Apr 24, 2025 | Very pleasant visit. | |
| 4.9 | Apr 24, 2025 | Good experience. | |
| 5.0 | Apr 23, 2025 | Very pleasant, caring, insightful. | |
| 5.0 | Apr 14, 2025 | Dr. J. Heffernan is patient, prompt, knowledgeable, always listens, gives great advice. | |
| 5.0 | Apr 14, 2025 | we are very pleased with the care given by BSW Housecalls and Dr. J. Heffernan, highly recommend to others. | |
| 5.0 | Mar 27, 2025 | Very caring | |
| 5.0 | Mar 14, 2025 | Very through and caring. | |
| 5.0 | Mar 4, 2025 | Very thorough & listens. | |
| 5.0 | Feb 25, 2025 | House calls has been a saving grace for our family! | |
| 5.0 | Feb 25, 2025 | Thorough caring - she's great. House calls is a lifesaver for our family. | |
| 5.0 | Feb 19, 2025 | It was an unhurried nice experience. | |
| 5.0 | Feb 19, 2025 | Very good interaction. | |
| 5.0 | Feb 19, 2025 | Very good! | |
| 5.0 | Feb 18, 2025 | She is very personable and attentive and answers all my questions. | |
| 5.0 | Dec 13, 2024 | Very courteous felt comfortable talking to her | |
| 5.0 | Dec 13, 2024 | Felt safe | |
| 5.0 | Dec 4, 2024 | We love Dr. Heffernan. She is gentle and kind. A good communicator. | |
| 5.0 | Dec 2, 2024 | She's aware of symptoms, listens to nurses, & acts promptly to do best for patient. | |
| 5.0 | Dec 1, 2024 | Warm, caring, helpful - appreciate the time she took with my mother and with me, her daughter | |
| 5.0 | Nov 15, 2024 | Dr. Heffernan ordered lab testing and an imaging study with ambulance transport but nothing has been done yet. I emailed the office and I haven't received any response. It is difficult to communicate with her staff and get a response. | |
| 5.0 | Nov 8, 2024 | Excellent provider, extremely knowledgeable, professional, friendly, helpful, caring and focused. | |
| 5.0 | Nov 8, 2024 | Extremely reliable, cohesive & effective service. EVERY city/state should have this medical service resource & option for care. | |
| 5.0 | Nov 6, 2024 | Great | |
| 5.0 | Nov 6, 2024 | The best | |
| 4.9 | Nov 4, 2024 | Very professional. | |
| 4.8 | Oct 28, 2024 | Came to my house to ensure my needs are met ongoing Great Service | |
| 5.0 | Oct 14, 2024 | I always have a very positive experience with Dr. Jennifer Heffernan. She is a patient, supportive, and kind healthcare provider. | |
| 5.0 | Oct 14, 2024 | I have a good experience with my housecall visit with Dr. Jennifer Heffernan. Thank you very much. | |
| 5.0 | Oct 2, 2024 | Exp. very good. Very informative. | |
| 4.5 | Oct 2, 2024 | Timely visits and especially good communication with family members on MPOA. | |
| 5.0 | Oct 2, 2024 | All good. | |
| 5.0 | Sep 24, 2024 | The facility my daughter was admitted to highly recommended House Calls & I have not been disappointed. I am informed of a time range the physician or nurse practitioner will be there ahead of time so I can also be with my daughter when they visit. It all works well. | |
| 4.5 | Sep 24, 2024 | Professional, pleasant, answers questions patiently. | |
| 5.0 | Sep 24, 2024 | She is caring. Asks questions. Provided information on drug therapy & ordered follow up tests based on drug therapy. Discussed plan of treatment with me - the patients mom & POA. | |
| 5.0 | Sep 21, 2024 | Overall, Excellent Experience . | |
| 5.0 | Sep 17, 2024 | She is thorough, | |
| 4.9 | Sep 4, 2024 | They show that care for person concern. | |
| 4.6 | Sep 3, 2024 | Positive in all areas. | |
| 5.0 | Aug 28, 2024 | Very friendly, very informative. | |
| 5.0 | Aug 27, 2024 | My mother felt very comfortable with her. She contacted me the same day to discuss her impressions, medications/refills and follow up care. | |
| 5.0 | Aug 26, 2024 | Took time and was attentive and nice | |
| 4.3 | Aug 22, 2024 | Good experience. I was satisfied with her service. | |
| 5.0 | Aug 22, 2024 | Very, very nice. | |
| 5.0 | Aug 19, 2024 | Dr Heffernan is always very professional, attentive, knowledgeable, caring and compassionate. | |
| 5.0 | Aug 19, 2024 | Baylor House Calls has definitely improved my quality of life. | |
| 5.0 | Aug 19, 2024 | Dr Heffernan is a wonderful doctor. She listens to what you say and advises accordingly. She gives a thorough examination, and I feel confident in her expertise. She has an outstanding bedside manner. | |
| 5.0 | Aug 15, 2024 | Incredibly responsive and caring | |
| 4.5 | Aug 15, 2024 | Thorough and caring. | |
| 5.0 | Aug 8, 2024 | Dr. Heffernan (and her staff/NPs) are wonderful, and we appreciate their attentive care! | |
| 5.0 | Aug 8, 2024 | Dr. Heffernan and her staff practitioners were very responsive to our needs and concerns. | |
| 5.0 | Jul 31, 2024 | Everything went well. | |
| 5.0 | Jul 30, 2024 | Helped me with shoes & socks. | |
| 5.0 | Jul 25, 2024 | Good | |
| 5.0 | Jul 24, 2024 | Dr. "H." is very personable & caring physician. Very attentive to my moms care. | |
| 4.4 | Jul 15, 2024 | Very good. | |
| 4.4 | Jul 15, 2024 | Good. | |
| 5.0 | Jul 8, 2024 | Very punctual, professional and attentive. | |
| 4.8 | May 28, 2024 | Professional & well done. | |
| 5.0 | May 23, 2024 | It was a good experience. | |
| 5.0 | May 23, 2024 | She is very knowledgeable, & I am happy to be in her care. I really like her. | |
| 5.0 | May 20, 2024 | Very efficient, kind, professional and is truly _____ in my well being. | |
| 5.0 | May 14, 2024 | She was very detailed and professional | |
| 4.9 | Apr 20, 2024 | Thorough | |
| 5.0 | Apr 2, 2024 | Answers questions. | |
| 5.0 | Apr 1, 2024 | Doctor was most encouraging to keep doing what I'm doing and being quite healthy. | |
| 5.0 | Apr 1, 2024 | Nice service to have House Calls | |
| 4.9 | Mar 29, 2024 | She was very thorough | |
| 5.0 | Mar 28, 2024 | Nice, relaxed. No stress. | |
| 5.0 | Mar 26, 2024 | Always concerned, helpful, and thorough | |
| 5.0 | Mar 26, 2024 | Always makes me feel special | |
| 5.0 | Mar 8, 2024 | Dr Hefernan is very professional and treats my Mom with care when doing the checkup for vital signs. | |
| 5.0 | Feb 28, 2024 | Very pleased with her-friendly and pleasant! | |
| 5.0 | Feb 26, 2024 | Very good. Thank you. | |
| 5.0 | Feb 26, 2024 | She is real. | |
| 5.0 | Feb 23, 2024 | Great!!! | |
| 5.0 | Feb 1, 2024 | Dr. Heffernan is very caring & compassionate. | |
| 5.0 | Jan 31, 2024 | Dr. Heffernan was patient & thorough check in whole body. She included me/wife in care & decision. | |
| 5.0 | Jan 26, 2024 | Excellent physician and communication! | |
| 5.0 | Jan 23, 2024 | Knowledgeable, thorough, agrees to my request in a timely matter. | |
| 5.0 | Jan 16, 2024 | Dr. Hefferman is very good with my wife. I appreciate it! | |
| 5.0 | Jan 16, 2024 | Very thorough! | |
| 5.0 | Jan 7, 2024 | I feel fortunate to have Baylor Housecalls, Dr. Heffernan and her staff for my health needs. Thank you so much. | |
| 5.0 | Jan 7, 2024 | I appreciate Dr. Heffernan's care, patience, knowledge and professionalism. She is great, I feel fortunate to have her as my PCP. | |
| 5.0 | Jan 5, 2024 | Dr. Heffernan went out of her way to provide quality health care AND keep us updated. | |
| 5.0 | Jan 2, 2024 | Great, good doctor. | |
| 5.0 | Dec 31, 2023 | Good bedside manner, listen well to patient and family. | |
| 5.0 | Dec 29, 2023 | Listens, responds, explains well and follows up. | |
| 5.0 | Dec 27, 2023 | Caring, prompt and professional | |
| 5.0 | Dec 22, 2023 | She was really good ---this was our first meeting | |
| 5.0 | Dec 4, 2023 | Very thorough discussing all needed areas. | |
| 5.0 | Nov 29, 2023 | Dr. Heffernan is very thorough best exam! | |
| 5.0 | Nov 29, 2023 | In home care for handicap is wonderful. Thanks. | |
| 4.3 | Nov 28, 2023 | Was happy with her service. | |
| 4.3 | Nov 28, 2023 | Very patient and helpful | |
| 5.0 | Nov 21, 2023 | Also my Doctor works well with my facility Where I live | |
| 5.0 | Nov 21, 2023 | Our Doctor is wonderful! I am deaf and she and I get along great and she communicates well with me. She will often include us on facetime with my sister who can help with my questions and explains to her also. My Doctor is very nice and has patience and good personality. I appreciate Her and Baylor Housecalls so much ! | |
| 4.9 | Nov 19, 2023 | Helpful | |
| 5.0 | Nov 14, 2023 | Always good. | |
| 5.0 | Nov 14, 2023 | Very knowledgeable | |
| 5.0 | Nov 14, 2023 | Great | |
| 5.0 | Nov 10, 2023 | Excellent | |
| 5.0 | Nov 7, 2023 | Jennifer is awesome (wish we could see her more than 1X per year). | |
| 5.0 | Nov 6, 2023 | Very caring and thorough | |
| 5.0 | Nov 6, 2023 | Thorough and caring | |
| 5.0 | Nov 3, 2023 | Very professional |
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.