Jiaqi Yao, MD, PhD
Neurology, Clinical Neurophysiology
Neurology..., Clinical Neurophysiology
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Locations of Jiaqi Yao, MD, PhD
Baylor Scott & White Neurology - Plano
4708 Alliance Blvd Pavilion I, Ste 550, Plano, TX, 75093
6611.3mi
Directions
Call
469.800.6780
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Jiaqi Yao, MD, PhD, is board-certified in neurology and clinical neurophysiology with special interests in epilepsy, neuropathy, neuromuscular, tremor, Parkinson's, headaches, dementia and stroke. Outside of work, she enjoys travel and ... discovery and spending a day at the museum. Dr. Yao loves hiking and biking and, most importantly, spending quality time with family and friends. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: Medical College of Zhengzhou University (2002) |
| Education: UMDNJ-Robert Wood Johnson Medical School (2007) |
| Internship: Neurology, Texas Tech University Health Sciences Center (2017) |
| Internship: Internal Medicine, Texas Tech University Health Sciences Center (2017) |
| Residency: Neurology, Texas Tech University Health Sciences Center (2020) |
| Fellowship: Clinical Neurophysiology, UT Southwestern Medical Center (2021) |
| Education: UT Southwestern Medical Center (2021) |
| Certifications | ||||
|---|---|---|---|---|
| Neurology- American Board of Psychiatry and Neurology/Neurology | Clinical Neurophysiology- American Board of Psychiatry and Neurology/Clinical Neurophysiology | Neurology- American Board of Neurology | Neurology- American Board of Psychiatry and Neurology | Clinical Neurophysiology- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White Medical Center - Centennial |
| Baylor Scott & White Medical Center - Frisco at PGA Parkway |
Insurances accepted
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Patient Ratings (714)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Rate Care Provider |
Patient Comments (242)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Jiaqi Yao receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and patient-centered approach. Reviewers repeatedly emphasize that she takes time to thoroughly address concerns, never rushes appointments, and makes patients feel heard and valued. Her communication style is highlighted as a major strength, with patients appreciating her ability to explain complex medical information clearly in understandable terms. Dr. Yao is frequently described as caring, compassionate, kind, and empathetic, demonstrating genuine concern for her patients' wellbeing. Her professionalism and extensive knowledge are consistently noted, with many patients expressing complete trust in her medical judgment and expertise. Patients particularly value her collaborative approach to treatment, involving them in decision-making and providing realistic options tailored to their individual needs.
Patients also share
The reviews contain very few criticisms of Dr. Yao herself, with only one patient mentioning a minor concern about the use of AI in the examination room. One review noted that while Dr. Yao and her nurse were excellent, the office staff were "not so great," suggesting some inconsistency in front desk service. However, this appears to be an isolated comment, as many other reviews specifically praise the entire office staff as friendly, helpful, and professional. These minimal concerns are significantly outweighed by the positive feedback.