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Being great since 23 years ago involving 3 children
5.0

Locations of Joan Pokluda Kay, MD

Biography


Dr. Joan Kay is a board-certified physician, specializing in pediatrics.

Dr. Kay is passionate about caring for patients, from newborns to adolescents, and working with the entire family. She finds it ...
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Ages Seen
Infants and Toddlers (ages 0-2)
Children (ages 3-11)
Adolescents (ages 12-18)
Language(s) Spoken
English
Education
Medical School: University of Texas Southwestern Medical School (1997)
Internship: Pediatrics, University of TN Memorial Hospital (1998)
Internship: Pediatrics, University of Tennessee Medical Center (1998)
Residency: Pediatrics, University of Tennessee (2000)
Residency: Pediatrics, University of TN Memorial Hospital (2000)
Residency: Pediatrics, University of Tennessee Medical Center (2000)
Medical School: University of Tennessee Medical Center (2000)
Certifications
Pediatrics- American Board of Pediatrics
Hospital Affiliations
Baylor Scott & White Medical Center - Irving

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice.

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  • Aetna - (14)
    Aetna-Aetna Signature Administrators
    Aetna-CHIP
    Aetna-Choice POS II
    Aetna-Health Network Only
    Aetna-Health Network Option
    Aetna-HMO
    Aetna-Managed Choice
    Aetna-Open Access Elect Choice
    Aetna-Open Access Managed Choice
    Aetna-Open Access Select
    Aetna-Open Choice PPO
    Aetna-QPOS
    Aetna-Select
    Aetna-STAR
  • Baylor Scott & White Health Plan - (14)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Extended PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSW Solutions PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-Pyco Industries Employee Plan
  • Blue Cross Blue Shield - (25)
    Blue Cross Blue Shield-Blue Advantage - Bronze
    Blue Cross Blue Shield-Blue Advantage - Gold
    Blue Cross Blue Shield-Blue Advantage - Silver
    Blue Cross Blue Shield-Blue Advantage Plus - Bronze
    Blue Cross Blue Shield-Blue Advantage Plus - Gold
    Blue Cross Blue Shield-Blue Advantage Plus - Silver
    Blue Cross Blue Shield-Blue Choice
    Blue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)
    Blue Cross Blue Shield-Blue Essentials
    Blue Cross Blue Shield-Blue Essentials Access
    Blue Cross Blue Shield-Blue Premier
    Blue Cross Blue Shield-Blue Premier Access
    Blue Cross Blue Shield-Consumer Directed HealthSelect
    Blue Cross Blue Shield-Federal Basic Option
    Blue Cross Blue Shield-Federal FEP Blue Focus
    Blue Cross Blue Shield-Federal Standard Option
    Blue Cross Blue Shield-High Performance Network
    Blue Cross Blue Shield-TRS-ActiveCare 2
    Blue Cross Blue Shield-TRS-ActiveCare Primary
    Blue Cross Blue Shield-TRS-ActiveCare Primary HD
    Blue Cross Blue Shield-TRS-ActiveCare Primary+
    Blue Cross Blue Shield-TRS-Care Standard
  • Cigna - (7)
    Cigna-BSW Extended PPO
    Cigna-Choice Fund
    Cigna-HMO Open Access
    Cigna-LocalPlus
    Cigna-LocalPlus In-Network
    Cigna-Open Access Plus
    Cigna-Open Access Plus In-Network
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • EHN - (1)
    EHN-Employers Health Network
  • FirstCare Health Plans - (1)
    FirstCare Health Plans-CHIP
  • HealthSmart - (2)
    HealthSmart-Accel Network
    HealthSmart-Preferred Network
  • Humana - (11)
    Humana-ChoiceCare
    Humana-Humana Gold Choice (PFFS)
    Humana-Humana Gold Plus (HMO)
    Humana-Humana Gold Plus SNP-DE (HMO D-SNP)
    Humana-Humana Honor (PPO)
    Humana-Humana Preferred
    Humana-Humana USAA Honor with Rx (PPO)
    Humana-HumanaChoice (PPO)
    Humana-HumanaChoice (Regional PPO)
    Humana-National POS
    Humana-PPO
  • Imagine Health - (1)
    Imagine Health-Imagine Health Network
  • Medicaid - (2)
    Medicaid-Superior HealthPlan
    Medicaid-Traditional Medicaid
  • Medicare - (1)
    Medicare-Traditional Medicare
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • Parkland Community Health Plan - (2)
    Parkland Community Health Plan-CHIP
    Parkland Community Health Plan-STAR - HealthFirst
  • PHCS Network - (1)
    PHCS Network-PHCS Primary PPO
  • Superior Health Plan - (3)
    Superior Health Plan-Ambetter Core EPO - Bronze
    Superior Health Plan-Ambetter Core EPO - Gold
    Superior Health Plan-Ambetter Core EPO - Silver
  • United HealthCare - (28)
    United HealthCare-All Savers
    United HealthCare-Charter
    United HealthCare-Charter Balanced
    United HealthCare-Charter Plus
    United HealthCare-Choice
    United HealthCare-Choice Plus
    United HealthCare-Core
    United HealthCare-Core Essential
    United HealthCare-EDGE
    United HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)
    United HealthCare-Erickson Advantage Freedom (HMO-POS)
    United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)
    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Signature with Drugs (HMO-POS
    United HealthCare-Navigate
    United HealthCare-Navigate Balanced
    United HealthCare-Navigate Plus
    United HealthCare-Nexus ACO - Open Access
    United HealthCare-Nexus ACO - Referral Required
    United HealthCare-Options
    United HealthCare-Select
    United HealthCare-Select Plus
    United HealthCare-Surest
    United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
    United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
  • University Mary Hardin-Baylor - (1)
    University Mary Hardin-Baylor-University of Mary Hardin-Baylor
  • WellMed - (15)
    WellMed-AARP Medicare Advantage (HMO-POS)
    WellMed-AARP Medicare Advantage (HMO)
    WellMed-AARP Medicare Advantage Choice (PPO)
    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Reviews (105) for Joan Pokluda Kay, MD

Overall
4.9*
averageRating metric
4.8
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Rate provider 0-10
5.0
Friendliness/Courtesy of Care Provider

Patient Comments**

5.0 Jul 24, 2025 Being great since 23 years ago involving 3 children
4.8 Jul 22, 2025 Doctor Kay has great bed side manners. She interacts exceptionally well with my daughter and make us feel comfortable. She's knowledgeable and a great doctor.
4.8 Jul 18, 2025 She has been My childern provider since 2002
5.0 Jul 17, 2025 Dr Kay is always awesome!
5.0 Jul 17, 2025 She is very caring
5.0 Jul 15, 2025 Very caring about the health of my daughter
4.8 Jul 12, 2025 Dr. Kay is always thorough and friendly.
4.8 Jul 10, 2025 Very personable
5.0 Jul 7, 2025 We appreciate the time she spends checking our child's health.
5.0 Jul 7, 2025 We appreciate the time she takes checking all of our concerns.
5.0 Jul 5, 2025 She pays attention to detail and answers all questions.
5.0 Jul 3, 2025 It was excellent.
5.0 Jun 28, 2025 Doctor is respectable and patience enough to listen to the concerns
5.0 Jun 21, 2025 Dr. Kay is such a caring pediatrician! We are so glad we found her.
5.0 Jun 19, 2025 I recommend Dr. Kay she listens to what you need and answers all the questions. She's very nice doctor. She provides the care that my daughter needs.
5.0 Jun 19, 2025 She was extremely patient, attentive and empathetic. I loved how she interacted and conversated directly with my children and gave them the freedom to speak during the visit.
5.0 Jun 17, 2025 I always recommend Dr. Kay to anyone I know looking for a pediatrician. We have trusted her with our 4 children for the past 25 years when my first son was born
5.0 Jun 14, 2025 She is amazing! She takes time to listen to all of your and concerns. She is thorough and kind. I recommend her to anyone who needs a Dr for their kids.
5.0 May 31, 2025 My experience with Dr.Kay Has been nothing short of amazing. She's incredibly knowledgeable, kind, and patient. I always feel heard and supported, and she treats my child with such genuine care. I truly trust her and feel lucky to have her as our pediatrician.
5.0 May 29, 2025 Very good
5.0 May 15, 2025 Dr. Kay and her staff are amazing!
5.0 Apr 30, 2025 Super nice and friendly with kids!
5.0 Apr 23, 2025 We've been with Dr Kay since 2002 and she's the absolute best. Always listens, never chastises, respects the parent and the child. She has a super chill, no fuss bedside manner that suits our family perfectly.
5.0 Apr 19, 2025 I love how she treats her patients
5.0 Apr 11, 2025 Have been goi by to Dr.Kay for YEARS, she is absolutely amazing and is great with her patients.
5.0 Apr 11, 2025 Dr Kay always is very patience and knowledgeable. My 3 kids love her!
5.0 Mar 29, 2025 Dr. Kay is an incredible physician who truly cares about her patients. She takes the time to listen, explains everything clearly, and makes me feel valued and supported. Her kindness, expertise, and dedication have made a huge difference in my healthcare experience. I always leave my appointments feeling reassured and confident in the care I receive. I'm so grateful to have her as my doctor!

*The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey.

**Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.