Joanne Sotelo, MD
Psychiatry
MyBSWHealth
Locations of Joanne Sotelo, MD
Baylor Scott & White Clinic - Round Rock 425 University
425 University Blvd , Round Rock, TX, 78665
6674.7mi
Directions
Call
512.509.0200
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Puerto Rico School of Medicine (2000) |
| Residency: Psychiatry, Baylor College of Medicine (2004) |
| Certifications |
|---|
| Psychiatry- American Board of Psychiatry and Neurology |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (101)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.6 | Wait Time at Clinic | |
| 5.0 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (49)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Sotelo is consistently praised by patients for her exceptional listening skills, genuine compassion, and ability to make patients feel heard and respected. Many reviewers highlight her thoroughness and deep knowledge, particularly in medication management and developing collaborative treatment plans. Patients frequently commend her ability to create a comfortable, open environment where they feel safe discussing sensitive mental health concerns. Her warmth, empathy, and professionalism are mentioned repeatedly, and numerous long-term patients — some having seen her for 10, 16, or even 17 years — credit her with dramatically improving their quality of life and mental health outcomes.
Patients also share
The reviews contain very few criticisms or areas for improvement. One reviewer noted a scheduling error on the part of the health system, though they praised Dr. Sotelo for accommodating them despite the administrative issue. No consistent or recurring concerns about Dr. Sotelo's care were raised across the reviews.