Locations of Johnny Shane Ross, MD

Biography

Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: MD, University of Texas Medical School (1993)
Internship: Internal Medicine, Baylor College of Medicine (1994)
Residency: Physiatry, Baylor College of Medicine (1997)
Certifications
Physical Medicine & Rehabilitation- American Board of Physical Medicine and Rehabilitation

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Patient Ratings (119)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.7 overall patient satisfaction
averageRating metric
4.7
Friendliness/Courtesy of Care Provider
4.7
Wait Time at Clinic
4.6
Provider showed concern
4.6
Provider included you in decisions
4.7
Time Care Provider spent with Patient
4.6
Rate Care Provider

Patient Comments (61)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Johnny Shane Ross receives overwhelmingly positive feedback for his exceptional listening skills and thorough approach to patient care. Patients consistently praise his ability to take time with them, answer all questions without rushing, and truly listen to their concerns. His communication style is highly valued—he explains complex medical information in clear, understandable terms and ensures patients leave with a full understanding of their conditions and treatment plans. Many reviewers highlight his knowledgeable and professional demeanor, noting that he performs thorough physical examinations and accurately diagnoses issues that other physicians missed. His personality is frequently described as friendly, down-to-earth, personable, and even funny, with patients appreciating that he makes them feel comfortable and at ease. His bedside manner and genuine concern for patient wellbeing stand out as major strengths, with multiple patients stating he is the best doctor they have encountered.

Patients also share

While the vast majority of reviews are positive, a few patients raised concerns about their experiences with Dr. Ross. Two patients felt rushed during their consultations, with one stating they had many unanswered questions because the doctor didn't seem to care or want to address them. One particularly negative review described feeling belittled, discouraged, and condescended to, with the patient claiming Dr. Ross did not perform an examination and they had to seek care elsewhere. Another patient noted his approach could be "short and somewhat blunt," which may not suit all patients, though they personally found it acceptable. These isolated incidents suggest occasional inconsistencies in the patient experience, particularly regarding time spent with patients and interpersonal approach.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.