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Jonathan Hong-Soo Tsai, MD

Ophthalmology
Accepts New Patients
portal
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenInfants and Toddlers (ages 0-2), Children (ages 3-11), Adolescents (ages 12-18), Adults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Continuing Care Hospital - Temple
  • Baylor Scott & White Medical Center - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Accepts New Patients
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Cigna - CAC Plan
Accepts New Patients
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Accepts New Patients
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Access
Accepts New Patients
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Medicare Railroad - Medicare Railroad
Accepts New Patients
Scott & White Health Plan - HMO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - PPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Preferred Network
Accepts New Patients
Scott & White Health Plan - Cigna PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - Texas Statewide PPO
Accepts New Patients
Scott & White Health Plan - PHCS/OPTUM - PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - 2018 SeniorCare (Cost) Network
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Scott & White Health Plan - 2018 Vital Traditions Medicare Advantage Network (HMO)
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - RightCare STAR Medicaid Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP) - TMHP Medicaid
Accepts New Patients
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
Accepts New Patients
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
Accepts New Patients
UnitedHealth - STAR Kids
Accepts New Patients
UnitedHealth - STAR+PLUS
Accepts New Patients
UnitedHealth - UHC West Signature Value Gated HMO
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Residency: Ophthalmology, Texas A And M College Of Medicine/scott And White (2002)
  • Internship: Transitional, Texas A And M College Of Medicine/scott And White (1999)
  • Medical School: Medical Doctor, University Of South Carolina School Of Medicine (Columbia) (1998)
Certifications
  • Ophthalmology (General Cert) - American Board of Ophthalmology
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of May 13, 2019, Jonathan Hong-Soo Tsai, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(241)
Overall: 4.8*
Friendliness / Courtesy of Care Provider
Care Provider showed Concern for Questions/Worries
Care Provider Efforts to Include in Decisions
Rate Care Provider
Wait Time at Clinic
Time Care Provider spent with Patient

Patient Comments**

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Aug 16, 2019
Better than Best! One of the finest doctors anyone could ask for. All the staff were exceptional!
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Aug 16, 2019
doctor was friendly and informative. very well pleased with the service he provided
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Aug 9, 2019
Dr. Tsai is by far the best doctor I have seen. By the way I am an expert when it comes to Baylor Scott and White doctors. He is truly the best. Baylor S&W is extremely lucky to have him.
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Jul 25, 2019
excellent
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Jul 22, 2019
He is amazing and truly cares for his patients. I was very blessed to have him as my doctor for my cataract surgeries.
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Jul 20, 2019
Dr. Tsai is very friendly and sympathetic. I have already recommended him to friends.
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Jul 19, 2019
he's very concerned about the patient and their care
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Jul 18, 2019
The doctor was very caring provided the info about his eyes.Very good eye specialist.
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Jul 17, 2019
Dr. Tsia is so kind and patient, as well as efficient and thorough.
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Jul 13, 2019
The Doctor was very polite and professional He explained things very clearly to me to where I understood what he was telling /explaining to meHe made it very comfortable to speak to I truly appreciate all his concerns
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Jul 10, 2019
My doctor is exceptional
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Jul 10, 2019
Dr Tsai has always been wonderful and that hasn't changed. everyone there was very nice
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Jul 6, 2019
very kind and considerate. Answered all my questions.
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Jul 5, 2019
Excellent bedside manner. Caring, knowledgeable, kind.
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Jul 5, 2019
My provider did not rush. made me feel like I was his only patient.
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Jul 4, 2019
We prayed together for a successful procedure
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Jun 29, 2019
the best Doctor I have seen. thanks Scott and White !
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Jun 29, 2019
it was a very pleasant and stress free visit
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Jun 28, 2019
He has been the most professional, kindest, and caring doctor I have ever encountered. I was very pleased and would go back to him for his services.
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Jun 28, 2019
fast and caring
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Jun 28, 2019
Very thorough examination of the affected eye and answered my questions. Would definitely recommend him to others.
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Jun 28, 2019
Dr Tsai is very thorough, answers all my questions and concerns. He is very friendly and shows compassion. He's the best!
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Jun 28, 2019
could not have been happier with Dr
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Jun 26, 2019
Every thing was clean, and everyone was very friendly. They all explained what they were doing and why.
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Jun 22, 2019
Everyone answered any and all questions I had and did it professionally and very friendly
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Jun 22, 2019
Provider changed care plan and had told my other doctor different outcome. He did not tell me in detail of problems that was told to my other provider.kept talking to person that I guess was being trained. sort of questioned his competence
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Jun 21, 2019
excellent
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Jun 21, 2019
was surprised doctor ended visit with a Christian prayer. I had not expressed my religious affiliation on a form or verbally.
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Jun 20, 2019
caring and concerned
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Jun 17, 2019
very helpful and nice
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Jun 16, 2019
Dr. Tsai has an outstanding personality. I'm very happy he did my cataract surgery
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Jun 15, 2019
very caring!
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Jun 14, 2019
comfortable & positive
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Jun 14, 2019
Very refreshing. On point, good communications.
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Jun 12, 2019
Dr. Tsai was running behind, but when he came in, he apologized profusely and shook my hand and was extremely nice - something many of your other providers could learn from. A little bit of sincerity goes a long way! But I especially like the way he asked if he could pray for me at the end of our visit! What a refreshing act of amazingness that you just don't see anymore!! I LOVED THAT!!!!! 5 stars all the way for Dr. Tsai!!!!!
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Jun 11, 2019
Dr. Tasi is a great doctor and I have all the respect for him . Good Christian man
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Jun 7, 2019
His concern about my problem was great. He made me feel that my problem was important to him. He was great.
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Jun 5, 2019
EXCELLENT ALL AROUND!
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Jun 4, 2019
very helpful and especially kind.
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Jun 2, 2019
excellent Dr
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Jun 2, 2019
he was 1 hour late, spoke very fast, not sure of his nationality, but was difficult to understand, spoke very rapidly, I felt I did not have time to ask questions, my appointment was at 3:30, was seen at 4: 25, he probably had other patients waiting, not very satisfied with the consult.
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Jun 2, 2019
Courteous and caring Doctor and staff. Asked questions and worked with me to determine the best course of treatment.
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Jun 1, 2019
very good Dr, very caring.
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Jun 1, 2019
The staff and physicians at the eye center always go above and beyond!
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May 30, 2019
super super
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May 29, 2019
Dr Thai was very courteous & thorough in his assessment & explained everything that would be done during the cataract removal procedure. He took time to pray with me at the end which was much appreciated. I am confident that all will go well with my cataracts being removed by Dr Thai
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May 28, 2019
Very competent and knowledgeable of problem and shows an extreme amount of support and encouragement. Very much appreciate the prayers with me on every visit and that he gives the Glory to God and is a very family oriented Christian man.
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May 28, 2019
super professional
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May 28, 2019
He is the Best Dr Ever seen
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May 28, 2019
Outstanding, very personable, explained my situation in detail.
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May 27, 2019
Dr. Tsai was extremely knowledgeable, professional, and personable. Once he found out about my hearing difficulties, he immediately spoke up so I could hear him clearly. He is a definite asset the S&W Doctor line up.
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May 26, 2019
Dr. Tais is the best
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May 26, 2019
I liked that we prayed and had Christian music.
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May 24, 2019
very good
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May 24, 2019
very nice and professional and concerned
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May 22, 2019
Knowledgeable, kind, patient with me, made me feel at ease immediately!
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May 21, 2019
He is a caring provider
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May 21, 2019
very good
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May 17, 2019
caring with great explanations of procedure easy to understand
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May 17, 2019
I have been a patient of Scott & White for 2 and 1/2 years now-different doctors and could recommend no higher as I have also been in other hospitals over the years and (believe me) Scott and White has the best, even beyond M. D. Anderson (OOPS WASN'T SUPPOSED TO SAY THAT.)
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May 16, 2019
very nice and friendly
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May 15, 2019
friendly, caring
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May 13, 2019
excellent
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May 13, 2019
Dr Tsai is always caring and thorough. I trust him without question.
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May 13, 2019
He was very patient with the client (with advanced dementia) and showed concern for her needs
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May 11, 2019
Dr.Tsai is knowledgeable, caring, and professional. My visit was a pleasant experience from check in to checkout. I noticed that when the line started to get long more windows were opened. A much better experience than last visit. Checking lines we long and getting long- windows were not opened but people were behind them. Receptionist were not friendly and the one I got was rude. So glad this was fixed. Reception was a much better experience.
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May 10, 2019
extremely pleased
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May 10, 2019
Dr. Tsai is always very respectful and kind. When I contacted him on My Chart with a photo and questions he responded a few hours later.
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May 6, 2019
Superb doctor I will highly recommend him to anyone in need of an eye specialist or surgeon
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May 5, 2019
Very kind and caring staff and doctor!
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May 3, 2019
a great physician who really cares for the patient. I couldn't ask for better !!
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Apr 30, 2019
very good
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Apr 29, 2019
THE VERY BEST CARE I'VE HAD IN MY LIFE. EVERYONE WAS SO CARING AND EACH A BLESSING. I'M THANKFUL FOR ALL.
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Apr 28, 2019
He is the very best both as provider and person
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Apr 26, 2019
I am extremely pleased with Dr.Tsai and the care I received.
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Apr 24, 2019
The Dr. prayed with us.
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Apr 23, 2019
He was absolutely awesome
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Apr 21, 2019
waiting for my provider right at a hour started to have an aniexty spell
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Apr 19, 2019
he was knowledgeable and caring and explain things very simply where I could understand them.
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Apr 17, 2019
When you have an inverted eye lid scratching eye, six weeks is a long time to wait.
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Apr 16, 2019
Dr Tsai, is a great provider. he listen and he explained my concerns in plain English, that I can understand.
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Apr 15, 2019
I was very pleased with pre-surgery consult. I was upset when my insurance changed and this was the only place that would accept my new ins. Now I'm thrilled it worked out. Very efficient on everything from pre-check in online to pleasant staff. May change my regular opthamologist from Waco to Temple.
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Apr 15, 2019
showed much concern for patient and took time to explain procedures done. very compassionate and caring
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Apr 13, 2019
great I like him , he also explained that with my dieabetes my right eye has a cataract growing but needs no treatment just yet!!! but he will be the one to do my surgery in May !!!!
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Apr 12, 2019
Very pleasant, professional, informative, concerned for your issue.
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Apr 10, 2019
This man is efficient and very kind.
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Apr 9, 2019
He spoke pretty fast and kind of low at times so for older patients he might want to slow down just a bit in his explanations and speak a little louder. He knows what he is talking about but it is new to me and I was trying to grasp what he was explaining. He did answer my questions I had. I am very grateful that he prayed with me as I am very nervous about the prospect of surgery on my eyes.
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Apr 8, 2019
He was very a very concerned Dr. He took out time to explain every thing in a way that I could understand. He is very professional and He has good manners.
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Apr 8, 2019
Very pleased.
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Apr 8, 2019
The staff was very professional and courteous. The Dr. wa amazing.
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Apr 6, 2019
excellent
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Apr 5, 2019
Dr. Tsai was thorough in his exam of my eyes. He provided information that I fully understood.
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Apr 3, 2019
This was a last appointment unless I still have problems. Dr Tsai did surgery on me 3 months ago and put in a tube so my tear canal could become unblocked(right side only). He took the tube out after 3 months. I like Dr Tsai very much...he is meticulous, very alert and knows what he is doing. I would definitely go to him again if needed.
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Apr 3, 2019
There was a considerable wait time (30 days) for an appointment to receive laser treatment needed to improve my vision. The treatment was very successful. I think the provider was excellent.
Apr 2, 2019
just great
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Apr 2, 2019
Everything went as smoothly as it could have been. Entire staff was friendly and caring. Made for a easy visit.
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Apr 1, 2019
he was very caring and gentle. explained everything to me.
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Mar 23, 2019
really like the staff and the doctorwait time was a little long but i was really happy to be able to get an appointment the same day I had an issue with my eye
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