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Jonathan Hong-Soo Tsai, MD
Ophthalmology
Accepts New Patients
portal
Locations
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenInfants and Toddlers (ages 0-2), Children (ages 3-11), Adolescents (ages 12-18), Adults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Continuing Care Hospital - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Accepts New Patients
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Cigna - CAC Plan
Accepts New Patients
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Accepts New Patients
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Access
Accepts New Patients
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Medicare Railroad - Medicare Railroad
Accepts New Patients
Scott & White Health Plan - HMO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - PPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Preferred Network
Accepts New Patients
Scott & White Health Plan - Cigna PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - Texas Statewide PPO
Accepts New Patients
Scott & White Health Plan - PHCS/ARGUS - PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - 2018 SeniorCare (Cost) Network
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Scott & White Health Plan - 2018 Vital Traditions Medicare Advantage Network (HMO)
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - RightCare STAR Medicaid Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP) - TMHP Medicaid
Accepts New Patients
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
Accepts New Patients
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
Accepts New Patients
UnitedHealth - STAR Kids
Accepts New Patients
UnitedHealth - STAR+PLUS
Accepts New Patients
UnitedHealth - UHC West Signature Value Gated HMO
Accepts New Patients
Insurance listings are subject to change without prior notice.Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Residency: Ophthalmology, Texas A And M College Of Medicine/scott And White (2002)
  • Internship: Transitional, Texas A And M College Of Medicine/scott And White (1999)
  • Medical School: Medical Doctor, University Of South Carolina School Of Medicine (Columbia) (1998)
Certifications
  • Ophthalmology (General Cert) - American Board of Ophthalmology
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies(collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Mar 4, 2019, Jonathan Hong-Soo Tsai, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(187)
Overall: 4.8*
Friendliness / Courtesy of Care Provider
Care Provider showed Concern for Questions/Worries
Care Provider Efforts to Include in Decisions
Rate Care Provider
Wait Time at Clinic
Time Care Provider spent with Patient

Patient Comments**

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Apr 30, 2019
very good
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Apr 29, 2019
THE VERY BEST CARE I\'VE HAD IN MY LIFE. EVERYONE WAS SO CARING AND EACH A BLESSING. I\'M THANKFUL FOR ALL.
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Apr 28, 2019
He is the very best both as provider and person
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Apr 26, 2019
I am extremely pleased with Dr.Tsai and the care I received.
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Apr 24, 2019
The Dr. prayed with us.
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Apr 23, 2019
He was absolutely awesome
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Apr 21, 2019
waiting for my provider right at a hour started to have an aniexty spell
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Apr 19, 2019
he was knowledgeable and caring and explain things very simply where I could understand them.
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Apr 17, 2019
When you have an inverted eye lid scratching eye, six weeks is a long time to wait.
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Apr 16, 2019
Dr Tsai, is a great provider. he listen and he explained my concerns in plain English, that I can understand.
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Apr 15, 2019
I was very pleased with pre-surgery consult. I was upset when my insurance changed and this was the only place that would accept my new ins. Now I\'m thrilled it worked out. Very efficient on everything from pre-check in online to pleasant staff. May change my regular opthamologist from Waco to Temple.
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Apr 15, 2019
showed much concern for patient and took time to explain procedures done. very compassionate and caring
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Apr 13, 2019
great I like him , he also explained that with my dieabetes my right eye has a cataract growing but needs no treatment just yet!!! but he will be the one to do my surgery in May !!!!
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Apr 12, 2019
Very pleasant, professional, informative, concerned for your issue.
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Apr 10, 2019
This man is efficient and very kind.
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Apr 9, 2019
He spoke pretty fast and kind of low at times so for older patients he might want to slow down just a bit in his explanations and speak a little louder. He knows what he is talking about but it is new to me and I was trying to grasp what he was explaining. He did answer my questions I had. I am very grateful that he prayed with me as I am very nervous about the prospect of surgery on my eyes.
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Apr 8, 2019
He was very a very concerned Dr. He took out time to explain every thing in a way that I could understand. He is very professional and He has good manners.
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Apr 8, 2019
Very pleased.
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Apr 8, 2019
The staff was very professional and courteous. The Dr. wa amazing.
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Apr 6, 2019
excellent
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Apr 5, 2019
Dr. Tsai was thorough in his exam of my eyes. He provided information that I fully understood.
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Apr 3, 2019
This was a last appointment unless I still have problems. Dr Tsai did surgery on me 3 months ago and put in a tube so my tear canal could become unblocked(right side only). He took the tube out after 3 months. I like Dr Tsai very much...he is meticulous, very alert and knows what he is doing. I would definitely go to him again if needed.
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Apr 3, 2019
There was a considerable wait time (30 days) for an appointment to receive laser treatment needed to improve my vision. The treatment was very successful. I think the provider was excellent.
Apr 2, 2019
just great
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Apr 2, 2019
Everything went as smoothly as it could have been. Entire staff was friendly and caring. Made for a easy visit.
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Apr 1, 2019
he was very caring and gentle. explained everything to me.
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Mar 23, 2019
really like the staff and the doctorwait time was a little long but i was really happy to be able to get an appointment the same day I had an issue with my eye
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Mar 17, 2019
great!
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Mar 17, 2019
very professional !
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Mar 14, 2019
Excellent, personable, principled, skill physician. I have total trust in his care of my vision.
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Mar 12, 2019
everyone made the visit feel comfortable
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Mar 12, 2019
no issues
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Mar 12, 2019
Had not had my eyes examined in about five years. I requested this appointment to check my vision, any abnormalities, and possible cataracts. I was thoroughly pleased with the professional care I received from all concerned during this visit.
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Mar 8, 2019
very good
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Mar 5, 2019
very pleased with all that you do
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Mar 5, 2019
My visit with Dr. Hong-Soo Tsai was to remove a skin tag off my upper eye lid. Dr. Tsai took the time to explain what was going to happen during the surgery. He asked if I would mind if he said a prayer before the surgery. He was very careful and asked if I was OK during the procedure. Now it has been over a week and it is healing wonderful.
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Mar 1, 2019
Remarkable skills and very caring.
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Mar 1, 2019
I awesome
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Feb 27, 2019
thorough,knowledgeable,friendly, kind and mannerly. wonder Christian physician
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Feb 26, 2019
great visit
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Feb 26, 2019
thank you.
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Feb 26, 2019
very nice and informative
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Feb 24, 2019
Dr. Tsai is great! His reputation of excellence and professionalism preceded him; and he lives up to it.
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Feb 22, 2019
One of the best providers at S/W that I have had in 22 years of using them
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Feb 21, 2019
The doctor and his staff were some of the kindest and most caring of any I\'ve seen in awhile. They not only answered any medical questions but genuinely cared about me as a person and that meant a lot
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Feb 20, 2019
Excellent provider, very thorough with exam , friendly and explained every procedure, as well as the results.
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Feb 19, 2019
he\'s a gifted doctor with a warm and welcoming bedside manner
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Feb 19, 2019
HI Overall great attention on my self!
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Feb 19, 2019
I felt he was very thorough.
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Feb 17, 2019
Dr. Tasi did an amazing job on my eye sutgery. This appt. was to remove stitches...all went very well.
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Feb 16, 2019
Dr. Tsai made me feel very important and took care of my issue in short order. I would absolutely recommend him, and have, to other patients.
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Feb 15, 2019
caring, concerned, knowledgeable
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Feb 12, 2019
Excellent provider and the staff was great.
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Feb 12, 2019
he was very kind gentle and informative
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Feb 12, 2019
The doctor is very nice. He has a lot of kids.
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Feb 8, 2019
I was very pleased with my experience
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Feb 4, 2019
Dr. Tsai took the time to explain surgery options to me and answer all my questions. He was very kind and supportive to my condition and gave me hope for improvement.
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Feb 1, 2019
I am a Christian and at the end of my appointment Dr. Tsai offered to pray with me for upcoming procedures. Words can not express how much this meant to me.
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Jan 29, 2019
they are the best, I\'ve always been well cared for by everyone at the hospital and the clinic.
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Jan 29, 2019
Very polite and professional physician..... he clearly explained the surgical procedure I am scheduled for.
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Jan 29, 2019
very kind, patient, knowledgeable and willing to take the time to answer all my questions.
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Jan 26, 2019
Very efficient and caring.
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Jan 25, 2019
1st dr I ever had who ask to pray with me that meant a whole lot to me
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Jan 24, 2019
I would give Dr. Tsai more than a 10...He fixed my tear ducts and I am so happy with the results...Just a great physician...really knows his business....
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Jan 22, 2019
Everyone was detailed, thorough and attentive. They explained everything in great detail and I feel comfortable proceeding with treatment.
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Jan 22, 2019
excellent bedside manners
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Jan 22, 2019
very efficient
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Jan 19, 2019
I needed more explanationon the last appointment. we ran out of time and I was referred to anotherdoctor. I have another appointment but was not sure if it was what I needed.
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Jan 18, 2019
very professional and courteous
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Jan 15, 2019
very kind
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Jan 9, 2019
very smart and personable man
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Dec 29, 2018
wait time was a little long in examining room before provider came in. No one checked on me during that time to explain why it was taking so long before I would see the Doctor. Unusual for Scott and White.
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Dec 28, 2018
Excellent
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Dec 28, 2018
I had a very early appt, but waited a bit long to be seen in my opinion. The care provider was apologetic though.
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Dec 21, 2018
the provider know that I CAN\'T see. he said the insurance won\'t pay to take care of my problem. He said that the health insurance in order to pay for cataract surgery I need to be some how blind. I can\'t wait to be blind for the fact that I live by myself and I drive. How they are going to wait for me to be blind instead of taking care of the problem. I can\'t see, read, watch TV, road signs, my eyes always are burning, I feel like I gave sand in my eyes, that is very uncomfortable for me, always have headaches, the glee of the light bothers me very bad. he had performed surgery to remove cataracts from my friend and neighbors and they never paid a cent. I don\'t understand why the insurance paid to correct their problem and they don\'t want to correct my problem. I went to his office with one of his patients that he corrected her vision and she didn\'t have to pay nothing. the nephew of this lady he perform his problem and he didn\'t have to pay nothing, what is the problem or what seems to be the problem that he did not want to fix my eyes. I really don\'t understand. This is not a comment is a complaint. He is a very nice person and I heard he is a very good surgeon so why he did not want correct my eyes. really.
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Dec 20, 2018
He was very understanding to my needs and I was pleased with the results
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Dec 15, 2018
Very friendly and compasssionate
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Dec 14, 2018
I really like the provider. He explained everything that was going to happen in detail and answered any questions that I had. I would definitely recommend him to others. He was very friendly and accommodating.
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Dec 13, 2018
Totally satisfied.
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Dec 11, 2018
Dr was very caring and met all my concerns head on. He is the best Dr that you have at Scott and White
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Dec 6, 2018
Very professional, excellent knowledge of possible issues, and thorough in evaluating the scope of my problem.
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Dec 6, 2018
I personally have a bit of difficulty understanding what the doctor is saying because he talks very fast.
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Nov 29, 2018
extremely impressed with him
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Nov 28, 2018
Very professional. Very caring.
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Nov 27, 2018
I was referred by my ophthalmologist for a lesion on my RT eye lid. Dr. Tsay did a thorough exam after washing her hands. Explained the procedure needed, risks and post care. He answered all my questions. He conducted the entire visit showing sincere care for his patient.
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Nov 22, 2018
friendly, knowledgeable and understanding. very pleasant visit. I know what I need to do now.
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