Locations of Kay Lynn Philips, MD

Biography


Kay Lynn Philips, MD, is board-certified in internal medicine and offers comprehensive care for the adult patient. She understands the importance of developing long-term relationships through quality, individualized care and ... attention to detail. In her spare time, Dr. Philips enjoys spending time with her family, traveling, reading, going to the movies and museums, as well as attending dance performances and the theater. She also loves her dogs and enjoys long walks with them.

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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: University of Tennessee Health Science Center (1998)
Internship: Internal Medicine, University of Tennessee College of Medicine (1999)
Medical School: University of Tennessee College of Medicine (1999)
Residency: Internal Medicine, University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Medical School: University of Tennessee Bowld Hospital-CLOSED 2004 (2001)
Certifications
Internal Medicine- American Board of Internal Med Internal Medicine- American Board of Internal Medicine

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Patient Ratings (491)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

5.0 overall patient satisfaction
averageRating metric
5.0
Wait Time at Clinic
5.0
Time Care Provider spent with Patient
5.0
Provider showed concern
5.0
Provider included you in decisions
5.0
Friendliness/Courtesy of Care Provider
5.0
Rate Care Provider

Patient Comments (257)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Kay Philips receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills, thoroughness, and compassionate bedside manner. Patients repeatedly describe her as caring, empathetic, and never rushed during appointments, noting that she takes adequate time to understand their concerns and answer all questions. Her diagnostic abilities and medical knowledge are highly regarded, with multiple patients calling her the best doctor they have ever had. Patients appreciate that she remembers personal details, follows up proactively, and is remarkably accessible even outside regular office hours, including weekends. The office staff and nurses, particularly mentioned by name as Tay and Marcy, also receive praise for being friendly, helpful, and professional. Patients value Dr. Philips' collaborative approach to decision-making and her ability to explain medical information clearly.

Patients also share

The reviews contain very few criticisms, with only minor concerns mentioned by a small number of patients. A few reviews reference the concierge or "kiosk" fee associated with Dr. Philips' practice, noting that cost may be a barrier for some patients when considering recommendations. One patient mentioned that medical assistants can sometimes be distracted by talking among themselves and may have difficulty hearing patients, though this reviewer specifically praised Marcy as an exception. These concerns are minimal compared to the volume of positive feedback.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.