Locations of Kay Lynn Philips, MD

Baylor Scott & White Signature Medicine - Park Cities
9101 N Central Expy Ste 440, Dallas, TX, 75231- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
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Kay Lynn Philips, MD, is board-certified in internal medicine and offers comprehensive care for the adult patient. She understands the importance of developing long-term relationships through quality, individualized care and ... attention to detail. In her spare time, Dr. Philips enjoys spending time with her family, traveling, reading, going to the movies and museums, as well as attending dance performances and the theater. She also loves her dogs and enjoys long walks with them. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Tennessee Health Science Center (1998) |
| Internship: Internal Medicine, University of Tennessee College of Medicine (1999) |
| Medical School: University of Tennessee College of Medicine (1999) |
| Residency: Internal Medicine, University of Tennessee Bowld Hospital-CLOSED 2004 (2001) |
| Medical School: University of Tennessee Bowld Hospital-CLOSED 2004 (2001) |
| Certifications | |
|---|---|
| Internal Medicine- American Board of Internal Med | Internal Medicine- American Board of Internal Medicine |
Insurances accepted
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Patient Ratings (491)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Wait Time at Clinic | |
| 5.0 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (268)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Kay Philips receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and thorough approach to care. Patients repeatedly emphasize that she never rushes appointments, takes time to answer all questions, and makes them feel genuinely heard and valued. Her compassionate, caring, and empathetic demeanor is highlighted in nearly every review, with patients describing her as personable, kind, and professional. Many reviewers note her comprehensive knowledge of medicine, excellent diagnostic skills, and ability to explain medical information clearly. Patients appreciate her accessibility and responsiveness, including her willingness to follow up between visits and return calls promptly, even on weekends. The office staff and overall team environment also receive consistent praise for being friendly, warm, and efficient.
Patients also share
Very few areas for improvement emerge from these reviews. A small number of patients mention that the practice operates as a concierge or "kiosk" service with associated fees, noting that this model may not be affordable for everyone, though they emphasize the quality of care is excellent. One review mentions that some medical assistants can be distracted by talking among themselves, though the reviewer specifically praises one staff member by name and expresses love for Dr. Philips. These concerns are minimal compared to the volume of positive feedback.