Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Wed, 1/28

  • 11:00 AM
  • 1:40 PM

Thu, 1/29

  • 8:00 AM
  • 9:00 AM
  • 10:00 AM

Fri, 1/30

  • 8:20 AM
  • 9:00 AM
  • 1:40 PM

Locations of Kelsey E Richardson, MD

Biography

Kelsey Richardson, MD Dr. Richardson is a board-certified family medicine doctor. She has a particular interest in women’s care, including family planning, contraception, and IUD and Nexplanon® insertion and management, ... as well as pediatrics. Her other areas of interest are mental health, physical and mental well-being, and preventive care. A native of Rowlett, Texas, Dr. Richardson has spent the last five years in a rural West Texas community caring for multigenerational families with a wide range of medical concerns, such as managing pregnancies and delivering babies. She enjoys being the doctor for entire families, from great grandparents to newborns. When not working, Dr. Richardson enjoys her family, the outdoors, reading mysteries and traveling.
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Ages Seen
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: Texas Tech University Health Science Center School of Medicine (2016)
Internship: Family Medicine, Waco Family Medicine Residency Program (2017)
Medical School: Waco Family Medicine Residency Program (2017)
Residency: Family Medicine, Waco Family Medicine Residency (2019)
Medical School: Waco Family Medicine Residency (2019)
Certifications
Family Medicine- American Board of Family Medicine

Insurances accepted

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    Cigna-Open Access Plus
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    EHN-Employers Health Network
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    Humana-Humana Gold Plus SNP-DE (HMO D-SNP)
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  • Superior Health Plan - (3)
    Superior Health Plan-Ambetter Core EPO - Bronze
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    United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)
    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Signature with Drugs (HMO-POS
    United HealthCare-Navigate
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    United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
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    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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    WellMed-AARP Medicare Advantage (HMO-POS)
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    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
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    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)
    WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)
    WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (419)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.6
Wait Time at Clinic
5.0
Friendliness/Courtesy of Care Provider
4.9
Provider included you in decisions
4.9
Provider showed concern
4.9
Time Care Provider spent with Patient
4.9
Rate Care Provider

Patient Comments (265)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Kelsey Elaine Richardson receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and thoroughness. Patients repeatedly emphasize that she takes time with them, never rushes appointments, and makes them feel genuinely heard and cared for. Her communication skills are highlighted extensively, with patients noting she explains medical information clearly, answers all questions thoroughly, and reviews test results in detail. Many describe her bedside manner as warm, personable, and professional, with patients feeling comfortable discussing their health concerns. Her caring and compassionate approach is frequently mentioned, with patients noting she treats them like family members and addresses both physical and mental health needs. Patients also appreciate that she is knowledgeable, well-prepared for appointments, and proactive about their healthcare.

Patients also share

Very few opportunities for improvement were identified in the reviews. One patient mentioned waiting over 20 minutes before Dr. Richardson entered the exam room, suggesting occasional delays in appointment timing. Another review noted initial concerns about her appearing young, though this was immediately followed by praise for her exceptional care. These minor concerns represent a very small fraction of the feedback and do not appear to be systemic issues affecting the overall patient experience.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.