Kelsey E Richardson, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 1/26
- 1:40 PM
Wed, 1/28
- 9:00 AM
- 11:00 AM
- 1:40 PM
Thu, 1/29
- 8:00 AM
- 9:00 AM
- 10:00 AM
Locations of Kelsey E Richardson, MD
Baylor Scott & White Primary Care - Forney
763 E US Hwy 80 Ste 240, Forney, TX, 75126
6592.8mi
Directions
Call
469.800.3870
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Kelsey Richardson, MD Dr. Richardson is a board-certified family medicine doctor. She has a particular interest in women’s care, including family planning, contraception, and IUD and Nexplanon® insertion and management,
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as well as pediatrics. Her other areas of interest are mental health, physical and mental well-being, and preventive care. A native of Rowlett, Texas, Dr. Richardson has spent the last five years in a rural West Texas community caring for multigenerational families with a wide range of medical concerns, such as managing pregnancies and delivering babies. She enjoys being the doctor for entire families, from great grandparents to newborns. When not working, Dr. Richardson enjoys her family, the outdoors, reading mysteries and traveling.
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| Ages Seen |
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| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: Texas Tech University Health Science Center School of Medicine (2016) |
| Internship: Family Medicine, Waco Family Medicine Residency Program (2017) |
| Medical School: Waco Family Medicine Residency Program (2017) |
| Residency: Family Medicine, Waco Family Medicine Residency (2019) |
| Medical School: Waco Family Medicine Residency (2019) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Patient Ratings (419)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.6 | Wait Time at Clinic | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (265)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Kelsey Elaine Richardson receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and thoroughness. Patients repeatedly emphasize that she takes time with them, never rushes appointments, and makes them feel genuinely heard and cared for. Her communication skills are highlighted extensively, with patients noting she explains medical information clearly, answers all questions thoroughly, and reviews test results in detail. Many describe her bedside manner as warm, personable, and professional, with patients feeling comfortable discussing their health concerns. Her caring and compassionate approach is frequently mentioned, with patients noting she treats them like family members and addresses both physical and mental health needs. Patients also appreciate that she is knowledgeable, well-prepared for appointments, and proactive about their healthcare.
Patients also share
Very few opportunities for improvement were identified in the reviews. One patient mentioned waiting over 20 minutes before Dr. Richardson entered the exam room, suggesting occasional delays in appointment timing. Another review noted initial concerns about her appearing young, though this was immediately followed by praise for her exceptional care. These minor concerns represent a very small fraction of the feedback and do not appear to be systemic issues affecting the overall patient experience.