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Kenneth Chi-Chih Lao, MD

Ophthalmology
Accepts New Patients
portal
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenInfants and Toddlers (ages 0-2), Children (ages 3-11), Adolescents (ages 12-18), Adults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Continuing Care Hospital - Temple
  • Baylor Scott & White Medical Center - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Accepts New Patients
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Cigna - CAC Plan
Accepts New Patients
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Accepts New Patients
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Access
Accepts New Patients
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Medicare Railroad - Medicare Railroad
Accepts New Patients
Scott & White Health Plan - PHCS/OPTUM - PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - 2018 Vital Traditions Medicare Advantage Network (HMO)
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP) - TMHP Children with Special Health Care Needs (CSHCN)
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP) - TMHP Medicaid
Accepts New Patients
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
Accepts New Patients
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
Accepts New Patients
UnitedHealth - STAR Kids
Accepts New Patients
UnitedHealth - STAR+PLUS
Accepts New Patients
UnitedHealth - UHC West Signature Value Gated HMO
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Fellowship: Neuro-Ophthalmology, Dean C. Mcgee Eye Institute (Univ. Of O (2013)
  • Residency: Ophthalmology, Texas A And M College Of Medicine/scott And White (2010)
  • Residency: Family Medicine, In His Image Family Practice Residency Program (2005)
  • Medical School: Medical Doctor, University Of Alabama School Of Medicine (Birmingham) (2002)
Certifications
  • Ophthalmology (General Cert) - American Board of Ophthalmology
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Mar 4, 2019, Kenneth Chi-Chih Lao, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(248)
Overall: 4.8*
Care Provider showed Concern for Questions/Worries
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Care Provider Efforts to Include in Decisions

Patient Comments**

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Jun 25, 2019
have seen Lao many times. excellent!
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Jun 25, 2019
I had an eye ulcer and was going thru a lot of pain with no visability. All doctors including the residency doctors went out of their way to make sure the diagnosis was correct, followed up to make sure the medicine required would be made and ready the same day. The follow up was awesome and courteous. I know why Scott & White is clearly the best hospital along with the staff in our area. Keep up the awesome job.
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Jun 24, 2019
Great experience. Dr. Lao was very pleasant; he listened to what I had to say about my eyes. Great bedside manners and concern.
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Jun 17, 2019
Dr. Lao is GREAT....he knew and understood my situation....he was very informative and explained my situation and the recommended treatment in plain and understandable language....
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Jun 15, 2019
Excellent specialis. Highly recommend.
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Jun 14, 2019
I really liked Dr. Lao.... he knows his stuff and took time to explain things and was very genuine
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Jun 11, 2019
Kenh was outstanding and got me into another doctor .
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Jun 8, 2019
He\'s friendly, answers all my questions, & does his best to accommodate me when I may not have a driver available to come with me. His thoroughness is appropriate & appreciated.
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Jun 8, 2019
I\'m very satisfied with the medical personal. yes, I will recommend the clinic to my friends and family.
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Jun 4, 2019
I was miserable before visit and got relief
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May 27, 2019
kind, thorough,and patient.
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May 25, 2019
Dr. Lao is an excellent doctor. I just feel that he ignored the event that setback my vision to its previous "bad" level. A stroke caused my vision problems. My vision was improving for several years. Then I was treated for Melanoma and they used Cobalt for lymph node tracking. Both times it was used destroyed my vision. I got an early appointment with Dr. Lao because of the major setback in my vision recovery. He gave me a regular vision exam, for glasses, and looked in my eyes for retinal damage. He did not check my visual field that time or during this current visit. We have established that my eyes are healthy but my brain, due to strokes, is damaged. It has been 2 years since my visual field has been assessed. It being the cause of my visual disability, I wish to know if that field is improving or degrading. Without being tested I have no accurate idea, other than my inability to see, wether my condition getting better or worse.
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May 25, 2019
they were good people
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May 22, 2019
Very informative, learned a lot about my condition and he is gonna keep an checking on my cataracts he found.
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May 21, 2019
excellent! diagnosed a problem multiple drs at S&W couldn\'t (and should have been able to)
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May 21, 2019
I like Dr. Lao very much. He is a very thorough and knowledgeable clinician. Most doctors who are so knowledgeable can seem stuffy and aren\'t that great with their bedside manner but he is an exception. Sometimes it can be a difficult when trying to understand what you\'ve been diagnosed with, trying to follow the explanations and inner workings of my disorder, especially if like me you have a hard time understanding things.
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May 20, 2019
Dr. has helped me thru some very bad things. At one time I was night blind and he found the reason I was. After 17 shots of my night blindness is gone. I can see much better now. This appointment was because my right eye suddenly had a dark spot I was looking thru. The dr. found a blood in my eye but doesn\'t know what caused it. He is sending me to a specialist in a few weeks.
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May 19, 2019
excellent
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May 18, 2019
Dr Lao was wonderful, professional, and spent plenty of time concerning my eye. He made me feel at ease.
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May 18, 2019
Dr lao is very knowledgeable and helpful
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May 18, 2019
explained everything in layman matter so I could understand and made me feel like he cared
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May 16, 2019
well spoken, used layman\'s speech
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May 15, 2019
I was very satisfied with my visit and treated quickly and efficiently.
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May 11, 2019
I had an eye emergency, the referral department, the staff and the medical team really worked hard to get me in and seem ASAP! Loved the clinic and Dr Lao was awesome! Well definitely recommend y\'all! Thanks for helping me so quickly and helping me be calm thru this process.
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May 10, 2019
it\'s been a year that I see double. no one knew the answer. the doctor told me right away what was wrong why I have double vision
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May 7, 2019
I had a problem with one of my eyes and didn\'t want to wait through th the week end to have it checked. Was able to get in within 3 hours after I called. Dr. Lao was very courteous and thorough. I was in and out of the clinic in less than 30 minutes. Thank to your staff.
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May 7, 2019
Dr. Lao was very excited that my surgery went so well...he is a fantastic doctor.
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May 5, 2019
thorough band extremely thoughtful care provider
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May 2, 2019
Talked to me in such a way that I knew what everything was said.
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May 2, 2019
extremely pleased and appreciate the care shown my concerns.
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May 2, 2019
Identified the problem quickly.I felt confident in his diagnosis and treatment.
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May 1, 2019
Dr Lao was excellent! He explained my health problem very well. I will return to him if needed.
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May 1, 2019
Definitely enjoyed Doctor
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Apr 26, 2019
Dr. Lao is very qualified and knowledgeable ophthalmologist who cares about his patients
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Apr 25, 2019
Excellent, fixed my problem.
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Apr 24, 2019
I was confident in the expertise of both the doctor and the assistant, and feel like I received a thorough vision/eye exam.
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Apr 23, 2019
excellent Did not have time to read my medical reports. wasn\'t prepared.
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Apr 21, 2019
very good and informative .
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Apr 20, 2019
Dr Lao is the best I have seen since moving to the area! sincere, courteous, friendly, understanding!!!
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Apr 11, 2019
I have no complaints. everything was exceptional
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Apr 8, 2019
He was very nice and thorough with the examination. I liked him very much.
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Apr 5, 2019
very informative and seemed to care about condition
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Apr 4, 2019
excellent
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Apr 2, 2019
while going through what I\'m going through, it was so heart warming to have Dr. Lao ask to pray for me. thank you!!
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Apr 1, 2019
still having eye problem in spite of following tx recommendations
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Mar 29, 2019
excellent
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Mar 29, 2019
the proviader was very good and great
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Mar 26, 2019
great
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Mar 22, 2019
Thorough, kind, and professional. Dr.Johnson the resident was very good as well. very knowledgeable and detailed.
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Mar 22, 2019
He admitted he was not an expert in the field. He looked at my problem anyhow,
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Mar 22, 2019
Dr. Lao was professional & thorough. He was friendly & personable, easy to talk to & welcomed my questions. This was my first visit with Dr. Lao...i was very happy with my visit.
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Mar 22, 2019
Dr. Lao had good people skills and was well informed as a doctor.
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Mar 19, 2019
I really like Dr. Lao; I hope the prism in my lens will work regarding double vision. He has tried very hard to solve the problem.
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Mar 19, 2019
Dr. Lao is very good at explaining what is happening and treatment needed to correct my issue.
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Mar 19, 2019
very satisfied
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Mar 14, 2019
I felt comfortable and that he care for my health and not just another number. He also was nice with my son that came with me. Excellent
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Mar 14, 2019
Dr. Lao is fantastic. I see him on a routine basis and he and his care team are just great!
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Mar 12, 2019
one of the most professional, caring, gentle, Dr.\'s at this clinic. Has one of the best personalities as well. I absolutely love this Dr.
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Mar 7, 2019
Dr. Lao always is extremely caring and open with us. He always takes his time to answer questions and gives us helpful insightful information in to my condition. Most of all we appreciate it that he takes his time to asks to pray with us about my condition and our circumstance. He is by far the best doctor in the Baylor Scott & White program.
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Mar 5, 2019
always very kind and compassionate. answers all questions and makes you feel very comfortable with his efforts to improve your care
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Mar 1, 2019
Very proactive
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Mar 1, 2019
very good. patient.
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Feb 28, 2019
Dr. Lao was professional and easy to talk to regarding my concerns.
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Feb 28, 2019
Dr Lao is the best in knowledge, mannerisms, patient concerns, and care. I would never go to anyone else for eye care.
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Feb 28, 2019
i was very impressed with Dr. Lao and will ask for him on any future appointments.
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Feb 26, 2019
Patient friendly, knowledgeable, and very professional.
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Feb 22, 2019
Dr. Lao was very informative and all staff were respectful of my migraine and pain level
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Feb 22, 2019
very pleased.
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Feb 22, 2019
The only disappointing thing about this appt. I made the appt approx. 2-3 weeks in advance. They Dr. Lao Did not have my MRI or complete records of other visits I made before this on. I laso had been to several appts. with other DRs. and he had incomplete notes. They did not ask for thme until the day before i got there.
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Feb 21, 2019
Dr. Lao is very good with his exam and explains everything. We feel very comfortable asking questions or discussing concerns with him. We would highly recommend anyone to see him.
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Feb 13, 2019
Dr. Lao went out of his way to personally contact me about test results and follow up. I really appreciate that.
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Feb 13, 2019
Dr. Lao is thorough, knowledgeable, friendly and compassionate
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Feb 12, 2019
Dr Lao is very professional and efficient.
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Feb 12, 2019
Professional and really put me at ease. Thank you
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Feb 6, 2019
awesome doctor with great rapport with patient. explained everything.
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Feb 5, 2019
Very happy with the time and care Drs spent with me. Just wish you weren\'t so far away.
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Feb 5, 2019
very professional and also personable
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Jan 30, 2019
Dr. Lao is a very good Provider
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Jan 29, 2019
I was put at ease from the very first time that I was in Dr. Lao\'s office...he was very knowledgeable about my condition and came very highly recommended...he answered all of my cousin\'s and my questions and I felt that I had come to the right place...Thank you for your great service.
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Jan 29, 2019
very friendly and helpful
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Jan 24, 2019
first time to see him . He was up to date on my medical history. seemed a very knoweledgable
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