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Kenneth Chi-Chih Lao, MD

Ophthalmology

Accepts New Patients
MyBSWHealth portal
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About Kenneth Chi-Chih Lao, MD

Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish, Chinese (Mandarin)
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Continuing Care Hospital - Temple
  • Baylor Scott & White Medical Center - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Baylor Scott & White Health Plan - BSW Access PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred EPO Network
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO - Individual Marketplace
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Baylor Scott & White Health Plan - Covenant Preferred HMO
Accepts New Patients
Baylor Scott & White Health Plan - EPO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Baylor Scott & White Health Plan - Hendrick Health Employee Plan
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - McLane Group Network
Accepts New Patients
Baylor Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Baylor Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - Pyco Industries Employee Plan
Accepts New Patients
Baylor Scott & White Quality Alliance - DFW ConnectedCare
Accepts New Patients
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Blue Cross Blue Shield - Blue Advantage Gold
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Blue Cross Blue Shield - Blue Choice Plus
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Acces
Accepts New Patients
Cigna - HMO Open Access
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
FirstCare Health Plans - BSW Plus HMO
Accepts New Patients
FirstCare Health Plans - BSW Plus PPO
Accepts New Patients
FirstCare Health Plans - BSW Preferred HMO Network - Group
Accepts New Patients
FirstCare Health Plans - CHIP
Accepts New Patients
FirstCare Health Plans - FirstCare Access PPO Network
Accepts New Patients
FirstCare Health Plans - FirstCare Advantage Dual SNP (HMO SNP)
Accepts New Patients
FirstCare Health Plans - FirstCare Select HMO Network
Accepts New Patients
FirstCare Health Plans - FirstCare Select Plus HMO Network
Accepts New Patients
FirstCare Health Plans - Hendrick Health Employee Plan
Accepts New Patients
FirstCare Health Plans - Pyco Industries Employee Plan
Accepts New Patients
FirstCare Health Plans - STAR Medicaid - MRSA
Accepts New Patients
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
HealthSmart - HealthSmart Preferred Care EPO
HealthSmart - HealthSmart Preferred Care GEPO
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Humana Preferred
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Imagine Health - EPN
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
PHCS Network - Private Health Care SYstem PPO
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Superior - Ambetter Secure Care - Gold
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Superior - STAR+PLUS
Accepts New Patients
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
TriWest - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Medical School: Medical Doctor, University of Alabama School of Medicine (Birmingham) (2002)
  • Residency: Family Medicine, In His Image Family Practice Residency Program (2005)
  • Residency: Ophthalmology, Texas A and M College of Medicine/Scott and White (2010)
  • Fellowship: Neuro-Ophthalmology, Dean C. McGee Eye Institute (univ. of O (2013)
Certifications
  • Ophthalmology - American Board of Ophthalmology
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education. To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities. The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements. Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Aug 25, 2020, Kenneth Chi-Chih Lao, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews (256) for Kenneth Chi-Chih Lao, MD

Overall: 4.8*
Care Provider showed Concern for Questions/Worries
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Patient Comments**

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Sep 11, 2022
Awesome care
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Sep 11, 2022
Very Good
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Sep 8, 2022
Professional
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Sep 8, 2022
He was very friendly and knowledgeable. He had no problem answering any questions I had so that I understood everything clearly.
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Sep 8, 2022
Very knowledgeable, informative, respectful.
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Sep 3, 2022
Always approachable and understandable!
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Sep 1, 2022
I was very nervous going as realizing my eyes are getting worse. Dr. Lao is such a great doctor with high emotional intelligence. He explained things so I could understand what is going on with my right eye. Listened to me and answered all my questions. I will be returning to him in a month for more tests. I am so thankful to have such an intelligent doctor and a caring doctor. Scott and White is very fortunate to have him on staff!
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Sep 1, 2022
So kind & knowledgeable. I have been seeing him for 7 yrs & I tell him how much a difference he makes with his care & abilities. When you go from not being able to see properly to seeing & living your life it is a miracle & he is a wonderful doctor.
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Aug 31, 2022
2nd visit with Dr Lao. He makes me feel like I am in great care.
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Aug 29, 2022
He was very professional and nice
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Aug 29, 2022
Very knowledgeable. Good communicator
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Aug 28, 2022
Excellent
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Aug 27, 2022
Excellent
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Aug 25, 2022
It was a very good visit
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Aug 24, 2022
Efficient
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Aug 22, 2022
Fine doctor; fine man.
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Aug 20, 2022
He was on time, very interested in my eye situation, he listened well and responded well.
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Aug 20, 2022
Very good
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Aug 19, 2022
Highly competent, warm, caring doctor. I asked him to. E my regular opthamologist. He has more skills than others I have seen at the Eye Institute.
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Aug 19, 2022
Dr Lao took enough time with me and explained things clearly. I have very good confidence in Dr Lao.
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Aug 18, 2022
Very good Dr and he takes care of my eyes.
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Aug 13, 2022
Dr. Lao takes the time to explain to you and he gives you definite answers. I am very pleased with him.
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Aug 13, 2022
He is very personable and thorough and explains things well.
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Aug 12, 2022
Excellent doctor!
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Aug 12, 2022
Very thorough and very comforting about being worried.Explains everything so that I can understand it. Takes his time with me and answers all of my questions. He's very smart.
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Aug 11, 2022
I was please with the office visit.
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Aug 10, 2022
Dr. Lau was very nice and informative. He answered all of my questions with easy to understand explanations and patience. He did a thorough exam and all of the scans he needed to do were done quickly and safely because of the fact that my husband is on oxygen and has limited time and movement. We are very pleased with the service we received.
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Aug 7, 2022
Always personable and concerned about my vision
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Aug 7, 2022
Answered questions I had for weeks. Even though he was explaining steps he took to a med student, I felt he was fully attentive to my needs.
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Jul 31, 2022
Amazing! Even after not seeing him for quite sometime Dr. Lao still provides the best care.
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Jul 28, 2022
Very polite and explains everything to you
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Jul 24, 2022
Dr. Lao is the absolute best. I'm so very thankful for all that he's done that last few years. One of the most attentive, reassuring, caring doctors I've had. Thank you, Dr. Lao!
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Jul 24, 2022
I was very satisfied with all phases of my visit.
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Jul 24, 2022
One of the best, if not the best, providers. He took all the time needed to fully diagnose the problem. Never felt rushed.
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Jul 22, 2022
Dr. Lao was very responsive and listened to my symptoms. He took his time and made me feel like I wasn't being hurried along. Really appreciated his time and effort in resolving my eye issues. I have recommended him to several people and will be traveling to see him whenever I have any eye care needs.
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Jul 22, 2022
Quick service!
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Jul 22, 2022
Dr Lao is a very good doctor, always takes time to understand my concerns
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Jul 21, 2022
My sister was with me and had 30 yrs of working in the medical field. She, as well as I, were highly impressed with all the staff. The provider explained the circumstances in a concise way that helped our medical situation. This visit assisted us in the future of my care.
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Jul 20, 2022
Best provider 10
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Jul 18, 2022
V good
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Jul 17, 2022
Very professional and understanding of the treatment I need
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Jul 16, 2022
Dr. Lao is very patient, friendly, and thorough.
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Jul 15, 2022
He was easy to talk with, extremely intelligent and interested in my condition. Answered all my questions with patience and respect.
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Jul 8, 2022
Every detail was explained. Bed side manners were the best I've ever experienced. I even told the doctor best ever.
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Jul 8, 2022
Very friendly and accommodating with my appointment. An error put me with another doctor and Dr Lau and staff worked in. Great staff and love Dr. Lau! Thanks for the great care and coordination!
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Jul 7, 2022
Very professional and punctual.
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Jun 25, 2022
Very friendly and thorough.
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Jun 24, 2022
He was very professional and polite. He took care my issues right away. I am fine, thanks to him
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Jun 24, 2022
Dr. Lao was exceptional: very thorough, very clear communicator, not at all rushed, and totally tuned-in to my medical problem. I was lucky to be referred to him, and I'd recommend him to anyone. Absolutely superb physician.
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Jun 23, 2022
It was very good!
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Jun 22, 2022
Dr. Lao helped me better understand my condition/situation. While there was not much more he could do about my complaint/concerns, I feel lots better about what's going on and my overall prognosis!
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Jun 22, 2022
I have been wearing glasses for over 50 years. I think this is the most thorough exam I have ever had. Staff was excellent. Probably the best experience I've had at Baylor Scott and White.
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Jun 20, 2022
I enjoyed the tone of his voice. He presented himself as God-fearing. I loved his use of "Praise the Lord." I love the mix of God and science.
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Jun 18, 2022
It was smooth and went through fast and efficiently. It was a long wait for my eyes to dilate. That was probably the worst. Otherwise it was great!
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Jun 16, 2022
Very nice and clear answering the questions
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Jun 16, 2022
He's very knowledgeable & kind.
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Jun 14, 2022
Dr. Lao truly cares for his patients. He is extremely kind and reassuring. You know he will do his best for you.
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Jun 11, 2022
Every time I have been Aleve confident that my car is in good hands. This is an incredible facility, organization, staff and doctor
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Jun 10, 2022
Great
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Jun 8, 2022
The best!!!
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Jun 7, 2022
Very thorough and helpful
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Jun 6, 2022
He's knowledgeable and caring
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Jun 5, 2022
Sensitive to someone with Disabilities. Friendly and made me feel at ease.
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Jun 4, 2022
Thorough and caring , attentive
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Jun 1, 2022
Dr. Loa was very thorough and fully done his job of providing me with the needed information for my care.
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May 31, 2022
Best Provider under the BSW Healthcare System.
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May 27, 2022
Always personable. Friendly staff. Listens to concerns.
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May 27, 2022
Best ever, always takes time to explain my condition and progression in understandable terms.
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May 26, 2022
Dr Lau is very thorough.
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May 25, 2022
Always a good experience
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May 19, 2022
After a 2yr visit lapse, Dr Lao tried many times to see what prisms would work for my eyes. Then he told me his options. He said I could thankfully just use regular bifocals and he felt it would help with my drooping eye and also straighten my vision better. NOTE: I have been without my prescribed glasses for almost 2yrs as they broke right after the pandemic. So both of us together decided that this was a good idea & he said if I had any problems to call bk for another appt at any time and he would reevaluate.
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May 18, 2022
Dr.Lao is professional and thorough. He is a good listener and extremely competent.
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May 15, 2022
Excellent
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May 14, 2022
Dr. Lao answered my questions and helped me understand a problem I have been experiencing for several years. I am very glad I hand the consult with Dr.Lao.
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May 14, 2022
Dr.Lao is very communicating caring lessons and understands my needs as a patient and I thank him for that.
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May 8, 2022
Thorough eye exams. He spent plenty of time with me & explained the process for cataract surgery.
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May 7, 2022
As always, Dr. Lao and all the staff were exceptional!
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May 7, 2022
Only one I have ever used .
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May 7, 2022
Dr.Lao is very professional, caring and listens to my concerns and expands on it.I would recommended him to my family and friends.
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May 6, 2022
Very friendly
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May 5, 2022
Excellent service and care
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May 4, 2022
Very good, answered answered questions we asked about.
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May 3, 2022
Very interactive, gave explanation of test and any concerns, advised what care to take, and in relation to my issue gave probable reasoning and ways to handle my issue although mostly likely related to my overall health diagnosis.
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Apr 29, 2022
Dr. Lao makes me feel like I am the only patient he has for the. He asks me questions, I'm assuming he wants to know about all my concerns. He is very attentive to my needs, and refers me out if needed. His knowledge and expertise is important to me. I am legally blind in one eye. He seems genuine, and shows concern that I get good care for good eye. You are fortunate to have him, and I am fortunate to have him treating me.
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Apr 29, 2022
Dr. Lao and staff listened to my concerns and explained every test performed and the purpose for it. Very pleased with the recommended solution!
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Apr 29, 2022
Very knowledgeable, showed concern and answered all my questions.
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Apr 29, 2022
Super
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Apr 28, 2022
Dr. Lao was friendly, courteous, personal and knowledgeable of my particular situation. I connected very well with him..
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Apr 25, 2022
Friendly, knowledgeablePut me at ease, answered all of my questions Listened to what I had to say
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Apr 22, 2022
Dr. Loa was extremely knowledgeable and very helpful.
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Apr 20, 2022
Dr also is thorough, competent, personable and reassuring
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Apr 18, 2022
Professional care
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Apr 14, 2022
Great attitude, friendly, and efficient
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Apr 13, 2022
Exelente service
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Apr 13, 2022
Very good Doctor. He explained everything Way the I understand. Like that very much.
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Apr 13, 2022
Very satisfied with the attention he provides
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Apr 9, 2022
Dr Lao was amazing, thorough, on time, knowledgeable, caring and having an unmatched lucidity that I have not often seen in a health care provider or in general. This doctor and his staff operated flawlessly. What a great team.
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Apr 6, 2022
Very professional and courteous. Stated if I have any further problems to return to his office. I felt he was truly trying to help me and resolved my problems.
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Apr 6, 2022
I have total confidence in Dr Lao
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