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Kenneth Chi-Chih Lao, MD

Ophthalmology
Accepts New Patients
portal
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish, Chinese (Mandarin)
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Continuing Care Hospital - Temple
  • Baylor Scott & White Medical Center - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Acces
Accepts New Patients
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
FirstCare - Access PPO
Accepts New Patients
FirstCare - Advantage Dual SNP
Accepts New Patients
FirstCare - CHIP
Accepts New Patients
FirstCare - CHIP Perinate
Accepts New Patients
FirstCare - Select HMO
Accepts New Patients
FirstCare - Select Plus HMO
Accepts New Patients
FirstCare - Select Plus PPO
Accepts New Patients
FirstCare - STAR
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
Humana Behavioral - Tricare Members only
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Humana Preferred
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Medicare Railroad - Medicare Railroad
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Superior - STAR+PLUS
Accepts New Patients
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Fellowship: Neuro-Ophthalmology, Dean C. Mcgee Eye Institute (Univ. Of O (2013)
  • Residency: Ophthalmology, Texas A And M College Of Medicine/scott And White (2010)
  • Residency: Family Medicine, In His Image Family Practice Residency Program (2005)
  • Medical School: Medical Doctor, University Of Alabama School Of Medicine (Birmingham) (2002)
Certifications
  • Ophthalmology (General Cert) - American Board of Ophthalmology
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Nov 13, 2019, Kenneth Chi-Chih Lao, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(176)
Overall: 4.8*
Care Provider Efforts to Include in Decisions
Time Care Provider spent with Patient
Rate Care Provider
Friendliness / Courtesy of Care Provider
Care Provider showed Concern for Questions/Worries
Wait Time at Clinic

Patient Comments**

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Feb 24, 2020
very thorough
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Feb 23, 2020
Excellent care. Dr. Lao and his resident were incredibly thorough and professional.
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Feb 22, 2020
Long wait time to get an appointment with Dr Lao
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Feb 22, 2020
dr Lao is just awesome. He helped me when 2 other doctors where was nothing they could do
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Feb 16, 2020
Dr. Lao listens to his patients, explains things clearly, and is knowledgeable and caring
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Feb 16, 2020
he's friendly and makes me feel at ease and is very helpful
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Feb 5, 2020
had a wait but I understand Dr was tied up with other patient. He explained and apologized why the wait and that was fine.
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Feb 4, 2020
Dr very patient oriented and friendly.
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Feb 3, 2020
very good, seemed like care provider actually cared about my well being.
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Feb 2, 2020
Dr. Lao came up with an innovative temporary fix while we wait to meet again at our follow up visit.
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Jan 12, 2020
This was my first visit with Dr. Lao, and I could not be more impressed with his professional knowledge and skill as a neuro-ophthalmologist. He got me on his schedule in less than a week, diagnosed my problem, and consulted with my neurologist as to the best treatment. He even called me, personally, that afternoon to let me know that he had been in touch with my doctor. His humility and compassion make him one of my top doctors and a life-long patient.
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Jan 11, 2020
Professional and courteous!
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Jan 7, 2020
Very caring and knowledgable. What I loved was that he prayed with us, a beautiful precisely detailed, compassionate conversation with God. Gave me chills.
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Jan 4, 2020
first time, very caring and wanted to understand my situation and my feeling.
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Jan 4, 2020
top notch
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Nov 28, 2019
they all was very nice
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Nov 28, 2019
I was super impressed with the efficiency of this practice, all of the staff were friendly, helpful, and concerned about my well being! Dr Tao explained in detail exactly what his thoughts were about my condition and a tremendous help in offering a non invasive test before having to do a biopsy and made me feel comfortable about what's going on and what will be done!
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Nov 27, 2019
very friendly and professional
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Nov 21, 2019
Dr. Lao seemed very busy. I spent maybe 5 minutes with him. He had a student doctor do my initial visit and then he came in and said, "my student tells me all looks good so you are free to go." I was there more than 2 hours to hear that and I wait nearly 4 months to see him. I heard he was the best and I waited 4 months to see him. I was disappointed. I understand Scott and White is a teaching facility and I respect that 100% but I would have liked him to at least look at my eyes and confirm what his student told him. I was irritated by the process and left, I should have asked him to double check so that is on me, but even still I feel as a doctor he should have done that. The front desk staff was less than friendly. When I walked in there was a line, I was told "come here I guess I can check you in on this side." Definitely an out of the norm experience for Scott and White for me.
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Nov 15, 2019
I was treated with nothing but respect and the best patient care by all who assisted me in my visit. I always feel like I can ask anything and the provider will be completely honest.
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Nov 15, 2019
excellent care was provided .
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Nov 14, 2019
Dr Lao spent time to listen and answer all my concerns. Very professional! I am very satisfied with Dr Lao & BSW!
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Nov 14, 2019
very detailed explanation of eye and possible explanation of issue.
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Nov 13, 2019
excellent dr....very courteous and patient friendly...
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Nov 13, 2019
everyone was kind and helpful.
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Nov 10, 2019
efficient, easy to talk to.
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Nov 9, 2019
He is an awesome doctor and I would recommend him to anyone
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Nov 7, 2019
First time I saw Dr Lao and he was wonderful...has a way of putting you at ease, and making you feel comfortable in what could possibly be a bad situation. everyone is always concerned about their sight. very good doctor.
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Nov 4, 2019
Dr. Lao is fantastic. I see him routinely and really appreciate him and the support staff he works with.
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Nov 3, 2019
highly professional care provided
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Oct 31, 2019
Always very kind and responsive to my needs.
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Oct 31, 2019
Dr Lao is a very kind person, taking interest in you as a person, not a number. He lets you know exactly what he is doing and takes concern in what you have to say.
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Oct 29, 2019
very good
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Oct 29, 2019
Dr Lao was very patient and answered all my questions. Together we discussed the best options at this time.
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Oct 21, 2019
Very caring, thorough, concerned.
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Oct 18, 2019
very well
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Oct 17, 2019
good
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Oct 16, 2019
Dr Lao is the best doctor I have ever had!!!
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Oct 13, 2019
very nice young man knows his stuff
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