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Kenneth Chi-Chih Lao, MD

Ophthalmology

Accepts New Patients
MyBSWHealth portal
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About Kenneth Chi-Chih Lao, MD

Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish, Chinese (Mandarin)
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Medical Center - Temple
  • Baylor Scott & White Continuing Care Hospital - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Baylor Scott & White Health Plan - BSW Access PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus HMO-Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus PPO-Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred EPO Network
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO - Individual Marketplace
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Baylor Scott & White Health Plan - Covenant Preferred HMO
Accepts New Patients
Baylor Scott & White Health Plan - EPO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Baylor Scott & White Health Plan - Hendrick Health Employee Plan
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - McLane Group Network
Accepts New Patients
Baylor Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Baylor Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - Pyco Industries Employee Plan
Accepts New Patients
Baylor Scott & White Quality Alliance - DFW ConnectedCare
Accepts New Patients
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Blue Cross Blue Shield - Blue Advantage Gold
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Blue Cross Blue Shield - Blue Choice Plus
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Access
Accepts New Patients
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
FirstCare Health Plans - BSW Plus HMO
Accepts New Patients
FirstCare Health Plans - BSW Plus PPO
Accepts New Patients
FirstCare Health Plans - BSW Preferred HMO Network - Group
Accepts New Patients
FirstCare Health Plans - CHIP
Accepts New Patients
FirstCare Health Plans - FirstCare Access PPO Network
Accepts New Patients
FirstCare Health Plans - FirstCare Advantage Dual SNP (HMO SNP)
Accepts New Patients
FirstCare Health Plans - FirstCare Select HMO Network
Accepts New Patients
FirstCare Health Plans - FirstCare Select Plus HMO Network
Accepts New Patients
FirstCare Health Plans - Hendrick Health Employee Plan
Accepts New Patients
FirstCare Health Plans - Pyco Industries Employee Plan
Accepts New Patients
FirstCare Health Plans - STAR Medicaid - MRSA
Accepts New Patients
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
HealthSmart - HealthSmart Preferred Care EPO
HealthSmart - HealthSmart Preferred Care GEPO
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Humana Preferred
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Imagine Health - EPN
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
PHCS Network - Private Health Care SYstem PPO
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Superior - Ambetter Secure Care - Gold
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Superior - STAR+PLUS
Accepts New Patients
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
TriWest - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Medical School: Medical Doctor, University of Alabama School of Medicine (Birmingham) (2002)
  • Residency: Family Medicine, In His Image Family Practice Residency Program (2005)
  • Residency: Ophthalmology, Texas A and M College of Medicine/Scott and White (2010)
  • Fellowship: Neuro-Ophthalmology, Dean C. McGee Eye Institute (univ. of O (2013)
Certifications
  • Ophthalmology - American Board of Ophthalmology
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education. To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities. The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements. Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Aug 25, 2020, Kenneth Chi-Chih Lao, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews (264) for Kenneth Chi-Chih Lao, MD

Overall: 4.8*
Care Provider showed Concern for Questions/Worries
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Friendliness / Courtesy of Care Provider
Wait Time at Clinic
Time Care Provider spent with Patient
Care Provider Efforts to Include in Decisions

Patient Comments**

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Jan 11, 2023
Dr. Lao recommended another care provider for the problem I had. He was able to set up an appointment for the same day which was very helpful. I did not have to come back another day to have a procedure done. Truly appreciated.
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Jan 11, 2023
Dr. Lao is one of the best physicians I have had. He treats you not just like a patient but like a family member or friend. It is a rare, wonderful trait. He is focused on you during the appt and he makes sure you understand what is happening. He is the best.
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Jan 8, 2023
Very personable. Showed concern for the issue with vision.
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Jan 1, 2023
Very helpful
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Dec 22, 2022
Extremely knowledgeable and pleasant
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Dec 22, 2022
Caring, knowledgeable
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Dec 21, 2022
Very thorough and not in a rush. Answered all of my questions
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Dec 19, 2022
Very helpful and professional..
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Dec 16, 2022
I would recommend Dr. Lao for problems with the eye.
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Dec 16, 2022
I am 76 years old and have had eye examinations throughout my lifetime. I have NEVER had such a thorough and comprehensive eye examination in all my years. Dr. Lao and his staff were remarkable! But, not only is he and his staff competent and thorough but they do it all with patience, care for the patient, explaining each test and procedure thoroughly and all with compassion. I am looking forward to two minor procedures that will improve my aging eye sight. Thank you Dr. Lao!
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Dec 15, 2022
Treat you good and tell you what's going on with your eyes.
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Dec 15, 2022
Brilliant and kind too
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Dec 14, 2022
The epitome of professionalism
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Dec 14, 2022
Dr.Lao is caring, extremely knowledgeable and attentive.
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Dec 13, 2022
Excellent provider! Very knowledgeable with an exceptional bedside manner.
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Dec 12, 2022
Great
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Dec 10, 2022
Extremely knowledgeable in his field and very patient about answering questions.
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Dec 10, 2022
Very caring about my situation and kind. Also the lady that checked me in was very sweet an polite to me I could of talked to her for hours. I thank God for placing her and Dr Loa in my path.
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Dec 10, 2022
Superior
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Dec 9, 2022
They were nice people
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Dec 6, 2022
So professional and knowledgeable
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Dec 5, 2022
Very professional and caring
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Dec 5, 2022
Total me everything for worst case to best case, explained how it impacts me, and I need anything done set it up
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Dec 5, 2022
Good
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Dec 2, 2022
Kind, explains in language easy to understand, thorough
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Dec 2, 2022
Dr Lao was very friendly and friendly
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Nov 24, 2022
Very thorough. Had good suggestions
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Nov 21, 2022
Answers all questions or concerns in a straightforward way.
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Nov 19, 2022
He took extra time with his patient and explained everything that needed to tell me. He was awesome! And so we're the nurses aids
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Nov 18, 2022
Professional and polite
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Nov 18, 2022
Very thorough and effective diagnosing eye problem with excellent results!
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Nov 17, 2022
Dr. Lao was everything I read on his reviews! His expertise was awesome. I was really impressed with his care and knowledge that he provided me, my wife and step-daughter . I will recommend to all my family & friends. I see Dr.Kenneth Lao and his staff as one big asset to Baylor Scott& White!!
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Nov 17, 2022
Professional. Caring
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Nov 12, 2022
Always thorough.
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Nov 11, 2022
Doctor was very thorough and explained everything.
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Nov 8, 2022
Provider is always helpful and answers all of my questions. If I have a question and message provider he has even responded on the weekend when I knew he was not at work . That's definitely going above and beyond
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Nov 7, 2022
Dr Lao as always was friendly, respectful and spoke in terms of lay person could understand.
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Nov 6, 2022
They were really nice and very kind courteous . And. Kind. They said I needed to put more eye drops
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Nov 5, 2022
Very professional and he explained everything regarding my eyes.
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Nov 4, 2022
Before coming to Dr. Lao I really didn't have clear understanding of the condition I'd been diagnosed with, when I informed him if that he explained it to me in derail. I was very pleased with my overall visit with him. He was kind and courteous as well as professional.
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Nov 1, 2022
He was very helpful and understanding. He also answered all my questions about my condition.
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Oct 28, 2022
Discussed possible cause for part of left optic to be dead, and possible next examination.
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Oct 28, 2022
He has been a great doctor for me, but the amount of time I have to wait for him to come into the exam room is ridiculously long. (20-25 minutes). I have been going to him since 2014 and it has been a problem every time. I am considering trying to find another doctor.
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Oct 28, 2022
I discerned the Dr. Lao is genuinely concerned about my health welfare. He listens carefully to my personal input and provides practical solid answers. He is a doctor that I can honestly trust.
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Oct 27, 2022
Caring
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Oct 27, 2022
Very Goid service
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Oct 26, 2022
He's always friendly and makes sure I'm listened too.
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Oct 26, 2022
Excellent patient care
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Oct 25, 2022
Very knowledgeable
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Oct 21, 2022
He was very helpful and through. He took the time to explain and answer any questions I had. His nurse also was very gracious.
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Oct 15, 2022
He is a very kind very smart man he found out exactly what the problem with my brain and eyes are pretty amazing considering my history
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Oct 15, 2022
His care was excellent and knowledgeable only drawback is wait time in clinic.
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Oct 14, 2022
Dr. Lao was very courteous and professional. He did a good exam and explained his findings. I would like to have had a more thorough exam and more satisfying explanation, but he definitely communicated expertise and thoughtfulness.
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Oct 14, 2022
He was patient and thorough. He was knowledgeable and personable. Genuinely felt like he cared and took me seriously.
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Oct 14, 2022
He is very polite and helpful when I have an opportunity to ask questions or whenever he has found out why I've troubles with my eyes. I am glad that he has been able able to answer all of my questions.
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Oct 12, 2022
Very professional, knowledgeable, courteous, and friendly.
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Oct 10, 2022
Took his time for my exam
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Oct 8, 2022
Dr. Loa Is the role in his investigation. Giving all the circumstances involved in my case he elected to not do surgery but attempt the use of lenses to correct my double vision. I'd recommend him to anyone
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Oct 7, 2022
He was very precise With a diagnosis. Hopefully the glasses that he recommended will help me.
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Oct 6, 2022
Very nice
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Oct 6, 2022
Excellent
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Oct 6, 2022
He was very thorough and took his time with me. I really appreciated that.
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Oct 2, 2022
The doctor listened to me, asked a lot of questions, and examined my eyes. Very thorough and kind.
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Sep 30, 2022
Dr. Lao provided us with information that we have been looking for since 2008. He was honest and gave us the help we have needed.
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Sep 28, 2022
Fantastic
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Sep 27, 2022
Great his doctor!!!!Thank You Very Much!!!!
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Sep 25, 2022
Awsome and positive man. Wish that there were more men like him.
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Sep 25, 2022
He was very personable, thourough and concerned about my whole situation and provided me with valuable info on both my eyes and my eosinophil problem.
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Sep 24, 2022
He's positive & forward-thinking with my exams. He met my wife at this visit. She's impressed!
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Sep 24, 2022
Mostly we dealt with training DR. He was great.
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Sep 22, 2022
Very kind and very professional.
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Sep 21, 2022
He is very attentive and explains everything. I'm very pleased and have confidence in Dr. Lao!!
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Sep 21, 2022
I loved Dr. Lao. Listened to ALL of my questions and really HEARD me. Very pleasant and through.
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Sep 17, 2022
Already have and she's been to him!
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Sep 17, 2022
He was very nice and he was decisive and explained things very well.
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Sep 16, 2022
Caring, knowledgeable. Explains everything
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Sep 15, 2022
Thourough, professional, caring, masked
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Sep 15, 2022
He is awesome! He explained everything and rational of.
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Sep 14, 2022
Very professional, friendly, and through!
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Sep 14, 2022
Always good to nteresyed in my health and eye care. Very personable
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Sep 11, 2022
Very Good
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Sep 11, 2022
Awesome care
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Sep 8, 2022
He was very friendly and knowledgeable. He had no problem answering any questions I had so that I understood everything clearly.
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Sep 8, 2022
Professional
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Sep 8, 2022
Very knowledgeable, informative, respectful.
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Sep 3, 2022
Always approachable and understandable!
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Sep 1, 2022
So kind & knowledgeable. I have been seeing him for 7 yrs & I tell him how much a difference he makes with his care & abilities. When you go from not being able to see properly to seeing & living your life it is a miracle & he is a wonderful doctor.
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Sep 1, 2022
I was very nervous going as realizing my eyes are getting worse. Dr. Lao is such a great doctor with high emotional intelligence. He explained things so I could understand what is going on with my right eye. Listened to me and answered all my questions. I will be returning to him in a month for more tests. I am so thankful to have such an intelligent doctor and a caring doctor. Scott and White is very fortunate to have him on staff!
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Aug 31, 2022
2nd visit with Dr Lao. He makes me feel like I am in great care.
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Aug 29, 2022
He was very professional and nice
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Aug 29, 2022
Very knowledgeable. Good communicator
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Aug 28, 2022
Excellent
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Aug 27, 2022
Excellent
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Aug 25, 2022
It was a very good visit
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Aug 24, 2022
Efficient
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Aug 22, 2022
Fine doctor; fine man.
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Aug 20, 2022
He was on time, very interested in my eye situation, he listened well and responded well.
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Aug 20, 2022
Very good
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Aug 19, 2022
Dr Lao took enough time with me and explained things clearly. I have very good confidence in Dr Lao.
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Aug 19, 2022
Highly competent, warm, caring doctor. I asked him to. E my regular opthamologist. He has more skills than others I have seen at the Eye Institute.
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Aug 18, 2022
Very good Dr and he takes care of my eyes.
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Aug 13, 2022
Dr. Lao takes the time to explain to you and he gives you definite answers. I am very pleased with him.
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Aug 13, 2022
He is very personable and thorough and explains things well.
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Aug 12, 2022
Very thorough and very comforting about being worried.Explains everything so that I can understand it. Takes his time with me and answers all of my questions. He's very smart.
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Aug 12, 2022
Excellent doctor!
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Aug 11, 2022
I was please with the office visit.
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Aug 10, 2022
Dr. Lau was very nice and informative. He answered all of my questions with easy to understand explanations and patience. He did a thorough exam and all of the scans he needed to do were done quickly and safely because of the fact that my husband is on oxygen and has limited time and movement. We are very pleased with the service we received.
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Aug 7, 2022
Answered questions I had for weeks. Even though he was explaining steps he took to a med student, I felt he was fully attentive to my needs.
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Aug 7, 2022
Always personable and concerned about my vision
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