MALCOLM LAKDAWALA, MD
Biography
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
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Patient Ratings (303)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (155)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Malcolm Lakdawala receives overwhelmingly positive feedback from patients who consistently praise his exceptional listening skills and genuine care for their wellbeing. Patients repeatedly emphasize that he takes time during appointments, never rushes them, and makes them feel heard and valued. His compassionate, calm demeanor puts patients at ease, with many noting he makes eye contact and demonstrates authentic concern for their health issues. Patients appreciate his thorough explanations of diagnoses and treatment plans in understandable terms, his inclusion of patients in healthcare decisions, and his professional yet personable approach. Many describe him as one of the best doctors they've ever had, highlighting his knowledge, attentiveness, and follow-through on promises.
Patients also share
The reviews reveal very few areas for improvement, with the vast majority being extremely positive ratings. A small number of newer patients indicated they needed more time with Dr. Lakdawala before forming a complete opinion, suggesting initial visits may benefit from additional relationship-building. One review simply noted the care was "adequate" without elaboration. The most significant concern expressed across multiple reviews is that patients are disappointed and saddened that Dr. Lakdawala is leaving his current position, though some mention he has been promoted to a new role and has assured patients they can still reach out for help.