Biography
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Patient Ratings (201)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (104)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Malcolm Lakdawala receives overwhelmingly positive reviews from patients who consistently praise his exceptional listening skills and the time he takes with each patient. Reviewers repeatedly emphasize that he makes them feel heard, doesn't rush appointments, and includes patients in healthcare decisions. His compassionate and caring nature stands out as a defining characteristic, with patients describing him as genuinely concerned about their wellbeing. Many appreciate his ability to explain medical conditions and treatment plans in understandable terms, and several note his calm, professional demeanor that puts patients at ease. His thoroughness in addressing health concerns and follow-through on promises are frequently mentioned. Multiple patients describe him as the best doctor they've ever had, and several express sadness that he is leaving his current position.
Patients also share
The reviews contain very few criticisms or areas for improvement. Two patients with lower ratings mentioned they were new to Dr. Lakdawala's care and didn't have enough experience yet to provide a complete assessment, though both indicated their initial visits were positive. One review simply stated "Adequate" without elaboration. These represent the only neutral feedback among an otherwise unanimously enthusiastic patient base, and none of the reviews identify specific problems or concerns with his care.