Mark Andrew Casanova, MD
Supportive Palliative Care
MyBSWHealth
Locations of Mark Andrew Casanova, MD
Baylor Scott & White Supportive Palliative Care - Dallas
3410 Worth St Sammons Cancer Center, Ste 820, Dallas, TX, 75246
6611.6mi
Directions
Call
214.820.9248
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Dr. Casanova's clinical interests include medical ethics, education and end of life issues. |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Medical Branch at Galveston (2000) |
| Internship: Internal Medicine, Baylor University Medical Center (2001) |
| Residency: Internal Medicine, Baylor University Medical Center (2003) |
| Medical School: Baylor University Medical Center (2003) |
| Certifications | |||
|---|---|---|---|
| Hospice & Palliative Medicine- American Board of Internal Med/Hospice and Palliative Medicine | Internal Medicine- American Board of Internal Med | Hospice and Palliative Medicine- American Board of Internal Medicine | Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Institute for Rehabilitation - Dallas |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (150)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Wait Time at Clinic | |
| 5.0 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (96)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Mark Casanova receives exceptional praise from patients who consistently highlight his outstanding listening skills and compassionate, caring approach to patient care. Reviewers repeatedly emphasize that he takes time to thoroughly listen to their concerns, never rushes appointments, and makes patients feel heard and valued. His medical knowledge and expertise are frequently commended, with patients noting he stays current with the latest medical research and provides clear, thoughtful explanations of test results, medications, and treatment options. Patients particularly appreciate his collaborative approach, involving them in healthcare decisions and providing pros and cons of various treatments. His accessibility and responsiveness stand out, with multiple reviews praising his availability, quick follow-up on test results, and ease of communication for routine matters. His warm personality, positive attitude, joyfulness, and genuine concern for patients' overall wellbeing create a comfortable environment where patients feel safe and well-cared for.
Patients also share
The reviews reveal virtually no significant areas for improvement, as nearly all ratings are perfect 5.0 stars. The few reviews with slightly lower ratings (4.83, 4.8, and 4.72 stars) still contain entirely positive comments without identifying specific concerns or complaints. No patients mentioned negative experiences, long wait times, communication problems, or dissatisfaction with care quality. The absence of constructive criticism across this extensive collection of reviews suggests patients are consistently satisfied with all aspects of Dr. Casanova's practice.