Biography

Language(s) Spoken
English
Education
Medical School: MD, Indiana University School of Medicine (2012)
Internship: Family Medicine, Community Health Network (2013)
Residency: Family Medicine, Community Health Network (2015)
Certifications
Family Medicine- American Board of Family Medicine

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    Baylor Scott & White Health Plan-BSW Access PPO
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    Baylor Scott & White Health Plan-BSW Plus PPO-Group
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    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (861)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.9
Friendliness/Courtesy of Care Provider
4.8
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.8
Provider showed concern
4.8
Provider included you in decisions
4.8
Rate Care Provider

Patient Comments (437)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Matthew David Auman consistently receives exceptional praise from patients for his attentive listening skills, thoroughness, and genuine concern for their wellbeing. Patients repeatedly emphasize that he takes time to listen to their concerns without rushing, makes eye contact rather than staring at a computer screen, and treats them as individuals rather than numbers. His bedside manner is frequently described as warm, friendly, patient, and professional, with many noting his ability to explain complex medical information in plain English that patients can understand. Reviewers consistently highlight his knowledge and diagnostic skills, with several patients crediting him with identifying conditions that other providers missed. His collaborative approach to healthcare decision-making, where he includes patients in treatment plans and discusses options, is particularly valued. Many patients express deep gratitude for his care and note they will follow him to his new practice location.

Patients also share

The reviews contain very few criticisms of Dr. Auman's care. One patient mentioned feeling that appointments sometimes feel rushed and that as a complicated patient, they would appreciate more time with the doctor, noting they spend more time with check-in staff and nurses than with Dr. Auman himself. Another reviewer felt the physical examination could have been more thorough. One patient noted improvement in Dr. Auman's demeanor over time, suggesting he may not have been as friendly in earlier encounters. These concerns are minimal compared to the overwhelming positive feedback, and several reviews acknowledge the challenge of his popularity, with appointment wait times extending to three months.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.