Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, Indiana University School of Medicine (2012) |
| Internship: Family Medicine, Community Health Network (2013) |
| Residency: Family Medicine, Community Health Network (2015) |
| Certifications |
|---|
| Family Medicine- American Board of Family Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (6)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (861)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Rate Care Provider |
Patient Comments (437)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Matthew David Auman consistently receives exceptional praise from patients for his attentive listening skills, thoroughness, and genuine concern for their wellbeing. Patients repeatedly emphasize that he takes time to listen to their concerns without rushing, makes eye contact rather than staring at a computer screen, and treats them as individuals rather than numbers. His bedside manner is frequently described as warm, friendly, patient, and professional, with many noting his ability to explain complex medical information in plain English that patients can understand. Reviewers consistently highlight his knowledge and diagnostic skills, with several patients crediting him with identifying conditions that other providers missed. His collaborative approach to healthcare decision-making, where he includes patients in treatment plans and discusses options, is particularly valued. Many patients express deep gratitude for his care and note they will follow him to his new practice location.
Patients also share
The reviews contain very few criticisms of Dr. Auman's care. One patient mentioned feeling that appointments sometimes feel rushed and that as a complicated patient, they would appreciate more time with the doctor, noting they spend more time with check-in staff and nurses than with Dr. Auman himself. Another reviewer felt the physical examination could have been more thorough. One patient noted improvement in Dr. Auman's demeanor over time, suggesting he may not have been as friendly in earlier encounters. These concerns are minimal compared to the overwhelming positive feedback, and several reviews acknowledge the challenge of his popularity, with appointment wait times extending to three months.