Matthew Ryan Kersey, MD
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 12/02
- 3:45 PM
Wed, 12/03
- 10:15 AM
Thu, 12/04
- 10:15 AM
Locations of Matthew Ryan Kersey, MD
Baylor Scott & White Hillcrest Clinic - Hewitt
1001 Hewitt Dr , Waco, TX, 76712- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-12:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, University of Texas Medical Branch Hospitals (Galveston) (2013) |
| Residency: Family Medicine, Conroe Family Medicine Residency Program (2016) |
| Education: Conroe Family Medicine Residency Program (2016) |
| Certifications |
|---|
| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Hillcrest |
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
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Patient Ratings (749)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (403)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
| 4.9 | Nov 12, 2025 | I was very sick and was appreciative that I could get an appointment the day I called. I felt he diagnosed me correctly and gave me prescriptions to ease my symptoms and get me feeling better. | |
| 5.0 | Nov 11, 2025 | Thank you | |
| 5.0 | Nov 10, 2025 | Dr. Kersey is always so kind and informative. He takes the time to listen and ensure that I receive the best health care. We could definitely use more physicians like him. | |
| 5.0 | Nov 7, 2025 | Always a great experience. | |
| 5.0 | Nov 6, 2025 | Dr. Kersey has been our family's doctor for almost 10 years, and he is consistently thorough, easy to talk to, genuine, and caring. | |
| 5.0 | Nov 2, 2025 | Very caring doctor | |
| 5.0 | Oct 30, 2025 | I always get the best service from Dr. Kersey. He explains everything so well. | |
| 5.0 | Oct 26, 2025 | Dr. Kersey is knowledgeable, kind, and a wonderful doctor. He answered all my questions and gave me several reomendations to improve my health. | |
| 5.0 | Oct 26, 2025 | He listens and takes his time | |
| 5.0 | Oct 24, 2025 | Friendly doctor & staff ... Explained things well | |
| 5.0 | Oct 23, 2025 | Always so easy to deal with. Staff is amazing | |
| 4.1 | Oct 23, 2025 | He's very attentive to the patient and seems to genuinely care about what is going on. |
Patients appreciate
Dr. Matthew Kersey receives overwhelmingly positive feedback from patients, with the vast majority of reviews rating him 5 stars. Patients consistently praise his exceptional listening skills, noting that he takes time to hear their concerns without rushing them. His compassionate, caring, and kind demeanor is mentioned repeatedly, with many patients describing him as genuine, approachable, and easy to talk to. Patients appreciate his thorough examinations, clear explanations in plain language, and his ability to involve them in treatment decisions through shared decision-making. His professionalism combined with a personable, down-to-earth manner and good bedside manner are frequently highlighted. Many patients note they trust him implicitly, with several families having used him as their primary care physician for many years. The office staff also receives consistent praise for being friendly, helpful, and professional.
Patients also share
Very few opportunities for improvement emerge from these reviews. One patient mentioned that while the outcome was as expected, Dr. Kersey's personal manner could improve, though no specific details were provided. Another patient noted that Dr. Kersey's busy schedule sometimes affected his timeliness. One review mentioned that the doctor did not perform a physical examination during the visit, only asking questions and listening. These concerns are minimal compared to the volume of positive feedback, and no consistent patterns of negative experiences or systemic issues are evident across the reviews.