Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, Universidad Autonoma de Guadalajara Mexico (2010) |
| Residency: Internal Medicine, UT Southwestern - Austin (2013) |
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Patient Ratings (97)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Time Care Provider spent with Patient | |
| 4.3 | Wait Time at Clinic | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (59)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Nancy Zegarra receives overwhelmingly positive feedback from her patients, with the vast majority of reviews rating her at or near 5 stars. Patients consistently praise her for being an excellent listener who takes time to thoroughly understand their concerns and never rushes appointments. Her thoroughness is mentioned repeatedly, with patients noting that she addresses multiple issues in a single visit, reviews records carefully, and provides detailed explanations that ensure patients understand their care. Patients frequently describe her as genuinely caring, compassionate, and knowledgeable, with many highlighting her personable demeanor, sense of humor, and ability to make patients feel heard and comfortable. Her accessibility through the patient portal and willingness to spend extra time with patients, even when running behind schedule, are also highly valued. Several long-term patients express deep loyalty, with some stating they would not consider switching providers and one patient noting they travel from far away specifically to continue seeing Dr. Zegarra.
Patients also share
The reviews contain virtually no substantive criticism or areas for improvement. One review indirectly mentions that Dr. Zegarra may run off schedule due to the extensive time she spends with each patient, though the reviewer frames this positively, stating they are willing to wait because she never rushes appointments. No other concerns, complaints, or suggestions for improvement are evident in the feedback provided.