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Neil Thomas Carstens, MD

Orthopedic Surgery
Accepts New Patients
portal
Locations
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenAdolescents (ages 12-18), Adults, Geriatrics, Children (ages 3-11)
Hospital Affiliations
  • Baylor Scott & White Medical Center - Round Rock
  • Baylor Scott & White Medical Center - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Baylor Scott & White Quality Alliance - DFW ConnectedCare
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Acces
Accepts New Patients
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
FirstCare - Access PPO
Accepts New Patients
FirstCare - Advantage Dual SNP
Accepts New Patients
FirstCare - CHIP
Accepts New Patients
FirstCare - CHIP Perinate
Accepts New Patients
FirstCare - Select HMO
Accepts New Patients
FirstCare - Select Plus HMO
Accepts New Patients
FirstCare - Select Plus PPO
Accepts New Patients
FirstCare - STAR
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
Humana Behavioral - Tricare Members only
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Humana Preferred
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Medicare Railroad - Medicare Railroad
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Scott & White Health Plan - BSW Plus HMO
Accepts New Patients
Scott & White Health Plan - BSW Plus PPO
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Scott & White Health Plan - EPO Network-Group
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - FirstCare Access PPO Network
Accepts New Patients
Scott & White Health Plan - FirstCare Advantage Dual SNP (HMO SNP)
Accepts New Patients
Scott & White Health Plan - FirstCare Select HMO Network
Accepts New Patients
Scott & White Health Plan - FirstCare Select Plus HMO Network
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Preferred Network
Accepts New Patients
Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Scott & White Health Plan - RightCare STAR Medicaid Network
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - STAR Medicaid - MRSA
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Superior - STAR+PLUS
Accepts New Patients
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Medical School: Medical Doctor, University of Mississippi School of Medicine (1985)
  • Internship: General Surgery, Methodist Hospital of Memphis (1987)
  • Residency: Orthopedic Surgery, University of Texas Health Science Center (1992)
  • Residency: University of Texas Medical School at San Antonio (1992)
Certifications
  • Orthopaedic Surgery (General Cert) - American Board of Orthopaedic Surgery
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of May 11, 2020, Neil Thomas Carstens, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(112)
Overall: 4.7*
Time Care Provider spent with Patient
Care Provider Efforts to Include in Decisions
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Friendliness / Courtesy of Care Provider
Wait Time at Clinic
Care Provider showed Concern for Questions/Worries

Patient Comments**

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Jun 27, 2020
demonstrated concern...knowledgeable and professional.
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Jun 26, 2020
asked good questions that made me feel like I was in the right place to help me
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Jun 18, 2020
very good and professional
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Jun 11, 2020
Dr. Carstens goes above and beyond to help me. He is kind, professional, and really knowledgeable. His compassion is genuine.
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Jun 9, 2020
goof
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Jun 7, 2020
excellent
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Jun 4, 2020
Great doctor. Very attentive to my concerns and explained my condition thoroughly.
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Jun 4, 2020
Very friendly, and gave good advice to recover from my injury
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Jun 1, 2020
great service
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Jun 1, 2020
I appreciate the time Dr. Carstens took to listen to me as well as provide feedback.
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May 29, 2020
I am so very happy with the care and service Dr Carstens and Baylor Scott and White have provided me during my care. I would and have recommended him!!
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May 26, 2020
Nurse interview was to the point and Dr. actually paid attention. Dr. Carstens was most professional both in information gathering and presence. MY EXPERIENCE was most comfortable and I will do it again
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May 25, 2020
great doctor
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May 17, 2020
very professional
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May 12, 2020
I'm pleased with the care I've received from Dr Carstens. I'm off and running!!
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May 9, 2020
Took care of the issue which I very much appreciate!
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May 7, 2020
Dr. Carlsten was knowledgeable, courteous, and explained all aspects of my preop, surgery and recovery.
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May 6, 2020
very friendly kind and knowledgeable takes good care of me
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May 6, 2020
easy in and out, especially considering the current circumstances
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May 3, 2020
Dr Carstens is very, very knowledgeable and has an excellent "Bedside Mannerism" to go with his knowledge.
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May 2, 2020
Explained all of the problems with right knee and advised of all treatment in the future. Completely satisfied.
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Apr 21, 2020
Dr Carstens is a wonderful surgeon, and has been great with my after care. if I should ever need a surge in for orthopedic I would want him and Baylor Scott and White!
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Apr 21, 2020
Dr. Comes across very caring and friendly. Very pleasant experience during follow up appointment. Highly rated surgeon. I believe he did a very good job on my hip surgery.
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Mar 21, 2020
I liked that he made me feel important. He didn't rush through the visit which made me feel they cared about me. thank you!
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Mar 20, 2020
great
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Mar 19, 2020
My concerns were addressed and treatment solved the issues I was having.
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Mar 18, 2020
He gave me the answer to a problem l have had for over a year and a half. Highly recommend him.
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