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NEIL THOMAS CARSTENS, MD

Orthopedic Surgery

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About NEIL THOMAS CARSTENS, MD

Serving all people by providing personalized health and wellness through exemplary care, education and research.

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Ages SeenAdolescents (ages 12-18), Adults, Geriatrics
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Aetna - Choice POS II
Aetna - Elect Choice
Aetna - Health Network Only
Aetna - Health Network Option
Aetna - HMO
Aetna - Managed Choice
Aetna - Open Access Elect Choice
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Aetna - Open Access Select
Aetna - Open Choice PPO
Aetna - QPOS
Aetna - Select SM
Aetna - US Access
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Blue Cross Blue Shield - Blue Advantage Gold
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Advantage Silver
Blue Cross Blue Shield - Blue Choice Plus
Blue Cross Blue Shield - Blue Choice PPO
Blue Cross Blue Shield - Blue Essentials
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Federal Select PPO
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Blue Cross Blue Shield - Medicare Advantage - Oncor
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - Flexcare
Cigna - HMO
Cigna - HMO Open Access
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
HealthSmart - HealthSmart Preferred Care EPO
HealthSmart - HealthSmart Preferred Care GEPO
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Humana - ChoiceCare
Humana - ChoiceCare Preferred Network
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Humana - National POS
Imagine Health - EPN
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
PHCS Network - Private Health Care SYstem PPO
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Superior - Ambetter Secure Care - Gold
Superior - CHIP
Superior - CHIP Perinate
Superior - Foster Care
Superior - STAR
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
UnitedHealth - Charter HMO
UnitedHealth - Charter POS
UnitedHealth - CHIP
UnitedHealth - Choice EPO
UnitedHealth - Choice HMO
UnitedHealth - Choice Plus POS
UnitedHealth - Core EPO
UnitedHealth - Core HMO
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
UnitedHealth - Navigate HMO
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
UnitedHealth - Nexus ACO OA
UnitedHealth - PPO
UnitedHealth - Secure Horizons
UnitedHealth - Select EPO
UnitedHealth - Select HMO
UnitedHealth - Select Plus POS
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
    Industry Relationships

    Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education. To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

    Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities. The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements. Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

    As of Aug 25, 2020, NEIL THOMAS CARSTENS, MD  has reported no outside relationship with Industry that is applicable to this listing.

    Reviews (135) for NEIL THOMAS CARSTENS, MD

    Overall: 4.8*
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    Patient Comments**

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    Jan 6, 2023
    He was the best doctor ever ! He took his time and explained things. He really took pride in his job.
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    Jan 6, 2023
    Very experienced and knew what the problem was and how to correct it. He gave me exercises to do. I after a day I can already say it is getting rid of the knee pain
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    Dec 29, 2022
    I felt that he was very thorough and answered all my questions.
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    Dec 25, 2022
    Very thorough examination, clear communication on all areas of X-rays. Enabling myself to make a good decision on what I needed to do.
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    Dec 23, 2022
    Dr. Carstens is very thorough, very knowledgable, and easy to communicate with.
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    Dec 19, 2022
    He was very personable. When I left his office, it was a difference between night and day! Such a wonderful feeling to be relieved of pain, even if just for a short time. I had been in so much pain with my knee for a couple of months. I slept the whole night for the first time. I look forward to seeing him again before he retires!
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    Dec 15, 2022
    Very friendly, professional and willing to explain and answer all my questions! He was Excellent! Thank You!
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    Dec 15, 2022
    Initial consult - very informative
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    Dec 14, 2022
    Caring
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    Dec 14, 2022
    I appreciate the providers being friendly and making sure I understood my situation.
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    Dec 9, 2022
    Met all my needs
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    Nov 30, 2022
    The best in every way! He solved my pain problem in less than 5 minutes, confirmed by x-rays that was missed by 3 previous physicians treating me for 5 yrs with pain getting continually worse. I'm now pain free for the first time in 5+ years. He's my hero!
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    Nov 23, 2022
    Listened to & answered
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    Nov 22, 2022
    Dr. Carstens is awesome and I am so upset to find he is leaving!
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    Nov 11, 2022
    The provider was informative and listened to my health concerns.
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    Nov 3, 2022
    Doctor takes his time explaining what is wrong
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    Oct 31, 2022
    Too bad he's retiring
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    Oct 25, 2022
    He answered all of my questions and was helpful regarding suggestions to best aid my recovery.
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    Oct 23, 2022
    Patient. Professional. Explained all issues in detail
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    Oct 18, 2022
    I think the doctor looked me in the eye once during my entire exam. He seemed more concerned with completing the entry of the information he gathered from me (and correcting the typos he'd made) than he was with my issues. When he did talk he was quite knowledgeable.
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    Oct 16, 2022
    Dr. Catsten operated on my right hip when I had an accident in Sept. 2020. He visited me every day for 7 days while I was at S&W, Round Rock. Also for my follow-up appointments. In June I had a fall and made an appt to see him. He hade me have extra Images of my hip to be sure nothing was missed. If I had any problems then he would recommend physical therapy. However, with a little,over the counter for a very short time, I am fine and don't need therapy!
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    Oct 13, 2022
    He was prompt. He took time reading my reports and explaining the findings and showing me my MRI pictures and explaining those. He was pleasant to deal with and answered all my questions. He is starting out treatment conservatively instead of rushing into surgery.
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    Oct 12, 2022
    He is well informed and has a good bedside manner. It was pleasant to interact with him. I would highly recommend him to others
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    Oct 8, 2022
    Listened and asked questions regarding my concerns.
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    Oct 6, 2022
    He listened to my problem and was clear on the way to treat my issue.
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    Oct 3, 2022
    Articulate and kindly
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    Sep 29, 2022
    The provider came in prepared and was definitely engaged.
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    Sep 29, 2022
    Very professional and I liked that he was very through and the recommendation was close to my home
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    Sep 24, 2022
    Dr. Carsten actually listens and provides honest feedback.
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    Sep 23, 2022
    He is a kind ,caring and professional provider. He has magic hands .
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    Sep 22, 2022
    Very caring Doctor.
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    Sep 17, 2022
    Dr. Carson is a very thorough and caring doctor. He gets to the bottom of the problem and tells me what we can do. We discuss the options and make a decision together.
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    Sep 15, 2022
    He listened closely and responded
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    Sep 14, 2022
    He seemed adequately informed
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    Sep 14, 2022
    He is the greatest dr
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    Sep 13, 2022
    Very caring, and thorough.
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    Sep 11, 2022
    Dr. Carstens was very nice and gave us a recommendation for physical therapy. My mom is having a lot of pain though so we were hoping for something she could take that would help alleviate that somewhat. It's fine. We are starting the PT, but in the meantime, she is still in pain.
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    Sep 10, 2022
    Very personable, yet precessional and very thorough. Very good at explaining what was going on without being patronizing.
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    Sep 10, 2022
    He was so good to answer all my questions and concerns. He was very kind, professional, and genuinely caring. This was my second knee replacement and I am glad I chose Dr. Carstens for this one.
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    Sep 8, 2022
    Good doctor
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    Sep 8, 2022
    Very caring
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    Sep 7, 2022
    Very caring and understanding about patients concerns.
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    Aug 31, 2022
    Knowledgeable, I trust his recommendations, easy to understand, easy to talk to, and caring.
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    Aug 22, 2022
    He was extremely efficient and caring. He had checked all Xrays done before and wanted to treat my knee in the best possible way and get down to the real cause of my problem.
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    Aug 19, 2022
    He is the best Dr. I like that he is old school and thorough. He treated me well and answered my questions and helped me. E is very knowledgeable. He will be greatly missed when he moes
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    Aug 17, 2022
    Caring and clear messaging
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    Aug 16, 2022
    He did 3 surgeries on me in last 3 years and am well pleased.
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    Aug 15, 2022
    He was through and gave us some clear recommendations for treatment.
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    Aug 13, 2022
    Attentive and answered my questions.
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    Aug 12, 2022
    Dr. Carstens listened to my concerns, provided the latest medical facts, and was reassuring yet realistic and empathetic. He thoroughly explained my knee x-rays. He provided information about the physical therapy available and ensured that I knew the appropriate person to arrange further treatment. I appreciated his time and expertise and feel fortunate that I was able to consulate with him.
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    Aug 11, 2022
    A very good insight ad to what is wrong with my knee, and the pinched nerve in my back!!!
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    Aug 10, 2022
    Took time discussing my injury. I did not feel rushed . Drawing of knee went well at office and feels much better at home now.
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    Aug 10, 2022
    Very thorough
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    Aug 9, 2022
    Dr. Carstens took his time to get to know my history and what my concerns were. He was efficient and professional.
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    Aug 7, 2022
    Fixed me up some years ago and still doing A OK1 Good Christian man!
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    Aug 5, 2022
    He was very caring and knowledgeable. He also explained what he found on my x-rays and what treatment that I need.
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