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Neil Thomas Carstens, MD

Orthopedic Surgery, Joint Replacement, Hip Surgery

Accepts New Patients
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About Neil Thomas Carstens, MD

Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenAdolescents (ages 12-18), Adults, Geriatrics, Children (ages 3-11)
Hospital Affiliations
  • Baylor Scott & White Medical Center - Round Rock
  • Baylor Scott & White Medical Center - Buda
  • Baylor Scott & White Medical Center - Austin
  • Baylor Scott & White Medical Center - Pflugerville
  • Baylor Scott & White Medical Center - Temple
  • Baylor Scott & White Medical Center - Lakeway
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Baylor Scott & White Health Plan - BSW Access PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Extended PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred EPO Network
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO - Individual Marketplace
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Baylor Scott & White Health Plan - Covenant Preferred HMO
Accepts New Patients
Baylor Scott & White Health Plan - EPO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Baylor Scott & White Health Plan - Hendrick Health Employee Plan
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - McLane Group Network
Accepts New Patients
Baylor Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Baylor Scott & White Health Plan - PPO Choice Preferred Network
Accepts New Patients
Baylor Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - Pyco Industries Employee Plan
Accepts New Patients
Baylor Scott & White Quality Alliance - DFW ConnectedCare
Accepts New Patients
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Blue Cross Blue Shield - Blue Advantage Gold
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Blue Cross Blue Shield - Blue Choice Plus
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Acces
Accepts New Patients
Cigna - HMO Open Access
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
FirstCare Health Plans - BSW Plus HMO
Accepts New Patients
FirstCare Health Plans - BSW Plus PPO
Accepts New Patients
FirstCare Health Plans - BSW Preferred HMO Network - Group
Accepts New Patients
FirstCare Health Plans - CHIP
Accepts New Patients
FirstCare Health Plans - FirstCare Access PPO Network
Accepts New Patients
FirstCare Health Plans - FirstCare Advantage Dual SNP (HMO SNP)
Accepts New Patients
FirstCare Health Plans - FirstCare Select HMO Network
Accepts New Patients
FirstCare Health Plans - FirstCare Select Plus HMO Network
Accepts New Patients
FirstCare Health Plans - Hendrick Health Employee Plan
Accepts New Patients
FirstCare Health Plans - Pyco Industries Employee Plan
Accepts New Patients
FirstCare Health Plans - STAR Medicaid - MRSA
Accepts New Patients
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
HealthSmart - HealthSmart Preferred Care EPO
HealthSmart - HealthSmart Preferred Care GEPO
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Humana Preferred
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Imagine Health - EPN
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
PHCS Network - Private Health Care SYstem PPO
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Superior - Ambetter Secure Care - Gold
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Superior - STAR+PLUS
Accepts New Patients
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
TriWest - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Medical School: Medical Doctor, University of Mississippi School of Medicine (1985)
  • Internship: General Surgery, Methodist University Hospital of Memphis (1987)
  • Residency: Orthopedic Surgery, University of Texas Health Science Center (1992)
Certifications
  • Orthopaedic Surgery - American Board of Orthopaedic Surgery
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education. To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities. The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements. Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Aug 25, 2020, Neil Thomas Carstens, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews (148) for Neil Thomas Carstens, MD

Overall: 4.7*
Time Care Provider spent with Patient
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Friendliness / Courtesy of Care Provider
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Patient Comments**

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Sep 13, 2022
Very caring, and thorough.
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Sep 11, 2022
Dr. Carstens was very nice and gave us a recommendation for physical therapy. My mom is having a lot of pain though so we were hoping for something she could take that would help alleviate that somewhat. It's fine. We are starting the PT, but in the meantime, she is still in pain.
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Sep 10, 2022
Very personable, yet precessional and very thorough. Very good at explaining what was going on without being patronizing.
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Sep 10, 2022
He was so good to answer all my questions and concerns. He was very kind, professional, and genuinely caring. This was my second knee replacement and I am glad I chose Dr. Carstens for this one.
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Sep 8, 2022
Very caring
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Sep 8, 2022
Good doctor
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Sep 7, 2022
Very caring and understanding about patients concerns.
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Aug 31, 2022
Knowledgeable, I trust his recommendations, easy to understand, easy to talk to, and caring.
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Aug 22, 2022
He was extremely efficient and caring. He had checked all Xrays done before and wanted to treat my knee in the best possible way and get down to the real cause of my problem.
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Aug 19, 2022
He is the best Dr. I like that he is old school and thorough. He treated me well and answered my questions and helped me. E is very knowledgeable. He will be greatly missed when he moes
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Aug 17, 2022
Caring and clear messaging
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Aug 16, 2022
He did 3 surgeries on me in last 3 years and am well pleased.
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Aug 15, 2022
He was through and gave us some clear recommendations for treatment.
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Aug 13, 2022
Attentive and answered my questions.
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Aug 12, 2022
Dr. Carstens listened to my concerns, provided the latest medical facts, and was reassuring yet realistic and empathetic. He thoroughly explained my knee x-rays. He provided information about the physical therapy available and ensured that I knew the appropriate person to arrange further treatment. I appreciated his time and expertise and feel fortunate that I was able to consulate with him.
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Aug 11, 2022
A very good insight ad to what is wrong with my knee, and the pinched nerve in my back!!!
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Aug 10, 2022
Took time discussing my injury. I did not feel rushed . Drawing of knee went well at office and feels much better at home now.
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Aug 10, 2022
Very thorough
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Aug 9, 2022
Dr. Carstens took his time to get to know my history and what my concerns were. He was efficient and professional.
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Aug 7, 2022
Fixed me up some years ago and still doing A OK1 Good Christian man!
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Aug 5, 2022
He was very caring and knowledgeable. He also explained what he found on my x-rays and what treatment that I need.
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Aug 2, 2022
Very knowledgeable and pleasant. Does not rush
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Jul 30, 2022
EXCELLENT care! My husband and I are both tremendously impressed by Dr.Carstens, as always! All doctors can learn from him!
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Jul 27, 2022
Personable and professional.
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Jul 25, 2022
Dr. Carstens was professional and has good bedside manners. I would have liked for him to explain the treatment options. I was the one that suggested if PT/OT would be a good treatment option.
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Jul 23, 2022
Personable, experienced
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Jul 22, 2022
Dr. Carstens is the best and nicest doctor I have seen since coming to Texas. Very pleased and thankful for him.
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Jul 15, 2022
The Dr explained everything to me about my hand. He was very through with me. Explained treatment and if I should need more help to contact him again.
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Jul 2, 2022
Dr. Carstens is a great Doctor. He is very knowledgeable and helpful. He took his time with me and answered all of my questions. I would highly recommend.
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Jul 2, 2022
He listened to my concerns and was Frank and honest in his responses. First provider to really listen and not make me feel old and stupid. Unlike my pain Dr and my pcp.
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Jul 1, 2022
Dr. Carstens has always been "top drawer" in my book. Very good counsel from him. All of the nurses and desk workers have been super nice, helpful, and have shown great patience with difficult situations (and difficult people). This is a fantastic clinic!
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Jun 30, 2022
The care provider is awesome I will recommend him to everyone.
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Jun 30, 2022
Good
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Jun 30, 2022
I've been treated for my knee pain for 5 yrs by 3 different drs w/o any relief. Took Dr Carstens al of about 5 min to determine that the real cause of pain was my hip not my knee and now after surgery, I have my life back.
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Jun 28, 2022
Great experience.
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Jun 22, 2022
Exceptional treatment
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Jun 13, 2022
Very knowledgeable and helpful
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Jun 5, 2022
Dr Carstens was very professional and thorough.
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Jun 3, 2022
A good visit.
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Jun 3, 2022
It was very good. All my questions were anser
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Jun 1, 2022
All were great
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May 31, 2022
He listened to me and explained everything as well as giving me copies of my x-ray.
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May 25, 2022
Dr. Carstens is The BEST Orthopedist Dr. I've Ever had the Pleasure to Help Me & Understand Me & My Complex Conditions. Thank You & Your Entire Smart Staff! Have a Merry Day!
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May 25, 2022
He's great
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May 25, 2022
He had spent time reviewing my MRI results and X-ray results prior to coming in to talk with me! I felt secure in his recommendations!
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May 24, 2022
Very competent and courteous and knowledgeable
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May 15, 2022
Always exceptional service
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May 13, 2022
I was seen at the appointed time - he was very friendly and professional- this was my first visit with him. He reviewed all the data and asked pertinent questions. He answered all my questions and took time to show me on the MRI and wall charts what was happening with my shoulder!
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May 5, 2022
Excellent
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May 5, 2022
Very considerate and interested in finding the problem
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May 4, 2022
Thanks!
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May 3, 2022
Very professional and patient
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Apr 25, 2022
Mr.Carsen was a very good listener he explained every concerned I had and I'd I needed him come back and see him and he gave me his card if I needed him he's available that was very nice of him just keep up the good work and evs had the room very nice n clean as well as the staff .
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Apr 21, 2022
Professional and personable. Kindly gave time generously to address all my questions and concerns. Would give a 20 if the scale went that high. Best regards.
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Apr 15, 2022
Running behind the day of my visit. I wasn't told there was a designated waiting area for the ortho department. The dr was thorough and gave me the time I needed even though he was running late.
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Apr 12, 2022
Excellent care
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