Olivia Ortiz, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 3/05
- 1:20 PM
Tue, 3/10
- 1:20 PM
Wed, 3/11
- 1:20 PM
Locations of Olivia Ortiz, MD
Baylor Scott & White Internal Medicine Associates - Irving
2005 W Park Dr Ste 300, Irving, TX, 75061
6622.0mi
Directions
Call
469.800.1050
Open
- Monday:7:00 am-5:00 pm
- Tuesday:7:00 am-5:00 pm
- Wednesday:7:00 am-5:00 pm
- Thursday:7:00 am-5:00 pm
- Friday:7:00 am-4:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Olivia Ortiz is an internal medicine physician who focuses on preventative health and chronic disease management. Dr. Ortiz values developing long-term relationships with her patients. She views patient education ... as a priority and helps patients understand their disease processes and motivates them to set and meet their personal health goals. Dr. Ortiz shares her medical expertise in a way that values each patient and their health with respect and care. In her spare time, she enjoys spending time with friends and family, watching movies, playing board games, exploring new places and cooking. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Health Science Center/Mcgovern Med School (2021) |
| Internship: Internal Medicine, Methodist Dallas Internal Medicine Residency Program (2022) |
| Medical School: Methodist Dallas Internal Medicine Residency Program (2022) |
| Residency: Internal Medicine, Methodist Dallas Internal Medicine Residency Program (2024) |
| Certifications | |
|---|---|
| Internal Medicine- American Board of Internal Med | Internal Medicine- American Board of Internal Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (249)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.7 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (136)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Olivia Ortiz consistently receives exceptional praise for her listening skills and attentiveness to patient concerns. Patients repeatedly emphasize that she takes time to truly hear what they have to say without rushing, making them feel comfortable expressing themselves fully. Her compassionate and caring demeanor is highlighted throughout the reviews, with patients describing her as kind, friendly, and genuinely interested in their wellbeing. Many reviewers specifically note her professionalism combined with an approachable personality that puts patients at ease. Her thoroughness in examinations and follow-up care is frequently mentioned, as is her ability to explain medical information in ways that are easy to understand. Patients also appreciate her responsiveness through the patient portal, with one reviewer noting she always responds to messages the same day. Her bilingual capabilities are valued by Spanish-speaking patients, and multiple reviewers state she is the best primary care doctor they have ever had.
Patients also share
The reviews contain very few criticisms or areas for improvement. The overwhelmingly positive feedback across more than 140 reviews shows minimal patient dissatisfaction. No consistent patterns of complaints or concerns emerge from the reviews, and no specific areas requiring improvement are identified by multiple patients.