Pamela Ann Mathews, MD
Psychiatry
MyBSWHealth
Locations of Pamela Ann Mathews, MD
Baylor Scott & White Mental Health Clinic - Temple
810 W Avenue U , Temple, TX, 76508
6653.2mi
Directions
Call
254.724.2585
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, Texas A&M University College of Medicine (1991) |
| Internship: Pediatrics, University of Texas Health Science Center (1992) |
| Residency: Psychiatry, Vanderbilt University Hospital & Clinic (1995) |
| Certifications |
|---|
| Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (96)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 4.7 | Provider showed concern | |
| 4.7 | Provider included you in decisions | |
| 4.7 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Rate Care Provider |
Patient Comments (38)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Pamela Mathews receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and compassionate, empathetic approach to care. Patients repeatedly describe her as thorough, attentive, and patient-centered, noting that she takes adequate time during appointments to understand their concerns and answer questions in depth. Her communication skills are frequently highlighted, with reviewers appreciating her ability to clearly explain treatment options and collaborate with patients on care decisions. Many patients value her holistic approach that considers lifestyle factors, individual beliefs, and treatment options beyond just medications. Long-term patients express deep gratitude for her care over multiple years, with several describing her as the best psychiatrist they have had and crediting her with helping them through difficult times.
Patients also share
The reviews reveal minimal areas for improvement, with only one significant complaint noted. A patient gave a 2.08-star review citing that their visit started late and was notably short in duration. A few other reviews with ratings slightly below 5 stars did not specify particular concerns, suggesting general satisfaction with minor reservations that were not articulated. The timeliness and visit duration concern appears to be an isolated incident rather than a pattern based on the overall feedback.