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Rachel Elizabeth Arffa, MD

Otolaryngology
Accepts New Patients
portal
About
"Dr. Arffa is a fellowship-trained rhinologist and general otolaryngologist. She is from Pittsburgh, PA, and completed her medical school training at the University of Pittsburgh. She then did her Otolaryngology residency at Baylor Scott & White Medical Center - Temple and completed a fellowship in Rhinology at the Sinus and Nasal Institute of Florida in St. Petersburg, FL. Dr. Arffa enjoys caring for patients with problems in the fields of otolaryngology. She is a specialty-trained sinus specialist capable of caring for patients with complicated sinus problems, such as allergic fungal sinusitis, sinus tumors, inverted papilloma, CSF leak and more. She is an avid traveler and frequently visits Asia, especially Japan. She also enjoys cooking, artwork and spending time with her family."

LanguagesEnglish
Ages SeenAdolescents (ages 12-18), Adults, Geriatrics, Newborns (0-28 days), Infants and Toddlers (ages 0-2), Children (ages 3-11)
Hospital Affiliations
  • Baylor Scott & White Medical Center - Round Rock
  • Baylor Scott & White Medical Center - Temple
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Accepts New Patients
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Accepts New Patients
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield - Blue Premier
Accepts New Patients
Blue Cross Blue Shield - Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Accepts New Patients
Blue Cross Blue Shield - STAR Kids
Accepts New Patients
Blue Cross Blue Shield - Traditional
Accepts New Patients
Cigna - CAC Plan
Accepts New Patients
Cigna - Cigna Choice Fund
Accepts New Patients
Cigna - EPO
Accepts New Patients
Cigna - Flexcare
Accepts New Patients
Cigna - HMO
Accepts New Patients
Cigna - HMO Open Access
Accepts New Patients
Cigna - HMO/POS
Accepts New Patients
Cigna - LocalPlus
Accepts New Patients
Cigna - LocalPlusIN
Accepts New Patients
Cigna - Network
Accepts New Patients
Cigna - Network Open Access
Accepts New Patients
Cigna - Network POS
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Accepts New Patients
Cigna - POS Open Access
Accepts New Patients
Cigna - PPO
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
Humana - ChoiceCare
Accepts New Patients
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana - National POS
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
Medicare Railroad - Medicare Railroad
Accepts New Patients
Scott & White Health Plan - HMO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - PPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Preferred Network
Accepts New Patients
Scott & White Health Plan - Cigna PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - Texas Statewide PPO
Accepts New Patients
Scott & White Health Plan - PHCS/OPTUM - PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan - 2018 SeniorCare (Cost) Network
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Scott & White Health Plan - 2018 Vital Traditions Medicare Advantage Network (HMO)
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - RightCare STAR Medicaid Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - CHIP
Accepts New Patients
Superior - CHIP Perinate
Accepts New Patients
Superior - Foster Care
Accepts New Patients
Superior - STAR
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP) - TMHP Medicaid
Accepts New Patients
Tricare - Tricare Extra
Accepts New Patients
Tricare - Tricare Prime
Accepts New Patients
Tricare - Tricare Select
Accepts New Patients
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - Options PPO
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
Accepts New Patients
UnitedHealth - Select +
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
Accepts New Patients
UnitedHealth - STAR Kids
Accepts New Patients
UnitedHealth - STAR+PLUS
Accepts New Patients
UnitedHealth - UHC West Signature Value Gated HMO
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Fellowship: Rhinology, Sinus & Nasal Institute Of Florida (2016)
  • Residency: Otolaryngology, Texas A And M College Of Medicine/scott And White (2015)
  • Internship: General Surgery, University Of Pittsburgh School Of Medicine (2011)
  • Medical School: Medical Doctor, University Of Pittsburgh (2010)
Certifications
  • Otolaryngology (General Cert) - American Board of Otolaryngology
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Mar 4, 2019, Rachel Elizabeth Arffa, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(136)
Overall: 4.6*
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Patient Comments**

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Jun 27, 2019
Fully explained the problem and treatment in understandable language. Very quickly identified and treated the problem after I selected one of the the options.
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Jun 19, 2019
The dr. seemed to be rushed and a little distracted during visit .
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Jun 18, 2019
Dr. Aarfa and staff our great! They treat you as their # 1 priority, concerned and informative. Dr. Aarfa is super, my surgery went well and she insured that I was following post-op care and that everything was looking good. My wife will now become a patient in the future. Highly Recommend.
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Jun 18, 2019
Dr. Arffa is thoughtful, explains what she does and why, knowledgeable, caring and personable.
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Jun 14, 2019
professional and carrying
Jun 7, 2019
because on BSW doctor was running behind, they refused to see my son initially, then while his ear was bleeding the doctor would not see him for another two weeks. when we saw him, the doctor did not reference the information sheet I was asked to fill out, the back of her head was to me almost the entire time I was talking to her, I expect to build a relationship with our ENT due to the chronic ENT needs of my son, she briefly visited and with little to no compassion or bedside manner scheduled a surgery while flippantly asking how he deals with anesthesia as she was walking to her next patient.
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May 27, 2019
dr affa is great. solved my sinus issues with surgery and provides excellent maintenance.
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May 24, 2019
Dr Arffa has provided excellent care for my chronic sinus problems. She is attentive, helpful and a creative problem solver offering me many treatment alternatives. I highly recommend her.
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May 23, 2019
Doc good
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May 21, 2019
cold.
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May 21, 2019
berry happy
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May 21, 2019
Always very helpful and answers any questions I have.
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May 17, 2019
I recently moved to Pflugerville and became a new patient at Baylor Scott and White. I have been very pleased with all of my experiences until my appointment with Dr. Arffa yesterday. I have had two other appointments at the Round Rock hospital that my primary care provider referred me to with very positive experiences. I made the appointment with Dr. Arffa myself without a referral from my primary care physician to have ear wax buildup removed. I\'m sorry to say that I felt very intimidated and uncomfortable. I have never felt that with any healthcare provider and the staff. I will be canceling a future appointment that they scheduled for a hearing test.
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May 16, 2019
Dr. Arraf was friendly and professional at all times. I have had 6 surgeries on my sinuses, this being the first by Dr. Arffa. My absolutely best experience of any of the previous surgery. She took a lot of time to explain what she was going to do, what I could expect of the outcome, and what I can expect in the future. Highly recommended.
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May 16, 2019
Dr. Arff was great. very efficient and quick to do the procedure I needed
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May 14, 2019
Dr. Arfa and her staff where very professional and direct to the point with my issues. they listen to my input and respond appropriately..
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May 7, 2019
Excellent care.
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May 2, 2019
The Doctor was very kind and gave me some Option about the Illness i have and explained what could be done.I was pleased
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Apr 30, 2019
Dr. Arffa was very professional, caring, and spent a generous amount of time with me.
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Apr 23, 2019
courteous & thorough
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Apr 19, 2019
great
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Apr 18, 2019
Provider was knowledgeable & patient w/my questions. She took the time to explain the procedure she was going to perform & her findings.
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Apr 18, 2019
just moved here from Minnesota and very happy I found Dr Arffa.
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Apr 18, 2019
excellent
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Apr 12, 2019
very good information.She listened and responded with care.
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Apr 11, 2019
very good
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Apr 9, 2019
One of the best Doctors. Very thorough, efficient and caring. Always explains and gives options.
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Apr 9, 2019
She knows her stuff!
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Apr 9, 2019
very professional and caring
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Apr 4, 2019
She was very kind and explained everything in great detail.
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Apr 4, 2019
Dr. Arffa was excellent. She explained what was occurring and what to expect in the near future. She encouraged me to contact her for additional followup if my problem needed further attention.
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Mar 28, 2019
Very pleased and encouraged
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Mar 28, 2019
Dr Arffa is the Best, so compassionate and caring!
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Mar 28, 2019
Dr. Arfa and her staff have done a fine job of correcting my sinus problems over the past year.I respect her all around her in making my visits to the clinic positive.
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Mar 28, 2019
Dr. Arffa was excellent. She provided me with a multitude of information concerning my case. She explained my condition in detail and at the same time gave me the freedom and the options to arrive at a decision. She was caring and concerned and maintained an attitude of assurance toward my issue. I am sincerely appreciative of her advise and expertise.
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Mar 24, 2019
She was attentive, nice, explained script, told me what the next step might be.
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Mar 22, 2019
thorough but fast
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Mar 12, 2019
The doctor was very helpful and made good recommendations
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Mar 7, 2019
Big improvement after last year\'s sinus surgery!
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Mar 7, 2019
efficient and prompt.
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Mar 5, 2019
She seemed to be in hurry, her answers to my questions were short and abrupt, and she left me with the impression that she would rather get on with her other patients. She did answer all my questions but in a cursery[?sp] manner in my opinion.
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Feb 19, 2019
good
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Feb 19, 2019
Very concerned and interested. Very pleased.
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Feb 7, 2019
speediy
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Feb 7, 2019
The Doctor seemed rather abrupt. I did feel that she was knowledgeable.
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Feb 7, 2019
I came in with a specific problem. Once she addressed it she went on an did an exam of other related areas going above and beyond what she needed to do.
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Feb 5, 2019
This doctor is very kind and gentle and knowledgeable knew exactly what I needed I would highly recommend this doctor
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Feb 1, 2019
very good
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Jan 31, 2019
appt went fast.
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Jan 31, 2019
Every other provider begins with a question they already know, to some extent, which is "what is bringing you in"? This allows a doctor who is sensitive and empathetic with the patient to determine "the space they are in" as well as makes them feel included in their care decisions and ask pertinent questions about their condition. She came in, did not smile and had a cold rather than a warm demeanor. She sat down at the computer where the cat-scan was on the screen and began to tell me what was wrong with me. At least 3 different times, my daughter interrupted her to say, "this is not what we came here for!" We had been to 5 different doctors who produced medical facts behind my condition but could not interpret the relationship between what the medical tests revealed and the symptoms being experienced. Each had suggested we see an ENT to tie the loose ends together so that a next step could be determined. I would sum up her attitude as cold, haughty, as though she was the one in the room who mattered and we were lucky to be in her presence. When we left, we both shared that feeling and hoped the medical student who was shadowing her that day did not think that what he saw was good patient care. I have gone to an ENT that is not in the BSW system before, and next time I will go back to him although it means a drive the Cedar Park. Please consider what I have written as I have never left any doctor\'s office feeling so angry and frustrated before. Thank you.
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Jan 31, 2019
Had serious throat/breathing issues 18 months ago...and Dr. Arfa corrected those issues and has been "steadfast" in seeking I never have a similar experience.
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Jan 24, 2019
I didn\'t realize my situation needed care immediately and was given an option of a specific date in December or another in January. I had a conflict with the December appointment so I took the January on. I later learned that this condition needed to be treated within 30 days but since I did not know this, I delayed. But the care has been very good and it may end up being that the timing wasn\'t as important as it sometimes is in these cases.
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