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Ramy Ayad, MD

Cardiovascular Disease

Accepts New Patients
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About Ramy Ayad, MD

Ramy Ayad, MD is certified by the American Board of Internal Medicine in cardiovascular disease. His clinical interests include valvular heart disease, prevention and risk factor modification.


LanguagesEnglish
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Heart and Vascular Hospital - Dallas
  • Baylor University Medical Center, part of Baylor Scott & White Health
  • Baylor Scott & White Institute for Rehabilitation - Dallas
  • Baylor Scott & White All Saints Medical Center - Fort Worth
  • Baylor Scott & White Medical Center - Waxahachie
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Aetna - Choice POS II
Accepts New Patients
Aetna - Elect Choice
Accepts New Patients
Aetna - Health Network Only
Accepts New Patients
Aetna - Health Network Option
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Accepts New Patients
Aetna - Open Choice PPO
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Accepts New Patients
Aetna - US Access
Accepts New Patients
Baylor Scott & White Health Plan - Baptist St Anthony Preferred HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Access PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus HMO-Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus HMO-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus PPO-Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus PPO-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO - Individual Marketplace
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Baylor Scott & White Health Plan - BSW Premier HMO-Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Premier HMO-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - BSW Premier PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Solutions PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Baylor Scott & White Health Plan - Covenant Preferred HMO
Accepts New Patients
Baylor Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Baylor Scott & White Health Plan - Hendrick Health Employee Plan
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - McLane Group Network
Accepts New Patients
Baylor Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - Flexcare
Cigna - Great West Open Access PPO-Open Access
Accepts New Patients
Cigna - Great West POS
Accepts New Patients
Cigna - Great West PPO
Accepts New Patients
Cigna - HMO
Cigna - HMO Open Access
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
DFW ConnectedCare - American Airlines Employee Benefit Plan
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
Accepts New Patients
FirstCare Health Plans - BSW Plus HMO
Accepts New Patients
FirstCare Health Plans - BSW Plus PPO
Accepts New Patients
FirstCare Health Plans - BSW Preferred HMO Network - Group
Accepts New Patients
FirstCare Health Plans - Hendrick Health Employee Plan
Accepts New Patients
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Humana - ChoiceCare
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans
Accepts New Patients
Humana - National POS
Imagine Health - EPN
Accepts New Patients
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Accepts New Patients
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Accepts New Patients
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care SYstem PPO
Accepts New Patients
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Health Plan - Ambetter Balance Care - Silver
Accepts New Patients
Superior Health Plan - Ambetter Essential Care - Bronze
Accepts New Patients
Superior Health Plan - Ambetter Secure Care - Gold
Accepts New Patients
Superior Health Plan - CHIP
Superior Health Plan - CHIP Perinate
Superior Health Plan - Foster Care
Superior Health Plan - STAR
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest HealthCare - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Medical School: University of Texas Southwestern Medical School (2001)
  • Internship: Basic Medicine, Naval Medical Center San Diego (2002)
  • Residency: Internal Medicine, Naval Medical Center San Diego (2004)
  • Fellowship: Cardiovascular Disease, Baylor University Hospital (2011)
Certifications
  • Cardiovascular Disease - American Board of Internal Med/Cardiovascular Disease
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education. To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities. The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements. Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Aug 25, 2020, Ramy Ayad, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews (300) for Ramy Ayad, MD

Overall: 4.8*
Wait Time at Clinic
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Care Provider Efforts to Include in Decisions
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Patient Comments**

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May 15, 2023
Professional easy to understand easy to talk to great personality
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May 14, 2023
Explanations were detailed and understandable. Care was thorough.
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May 13, 2023
He was very good and help me with what I could expect when getting older I thank him for that
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May 12, 2023
Sincere, knowledgeable,amiable,and thorough.
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May 11, 2023
Very good
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May 11, 2023
Dr. Ayad was attentive, caring and very relatable.
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May 9, 2023
Very vCarrying
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May 9, 2023
He listened to me
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May 9, 2023
He is a great communicator and I felt at ease to ask questions.
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May 9, 2023
Took time to communicate with me about my situation
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May 9, 2023
Very professional
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May 7, 2023
Dr. Ayad listens to his patients. Unlike providers that are multi-tasking on the PC to get you in and out of the office. You're not treated like a number. He is very collaborative, persistent and empathetic.
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May 6, 2023
Great manners and always has pleasant experience.
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May 5, 2023
Dr Ayad is professional but not dry. I like his demeanor and we get along great.
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May 3, 2023
Dr Ayad listens to me and answers my questions in a way I can understand. He is efficient and explains what;s going on.
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May 2, 2023
Always so professional.
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May 2, 2023
Great clinic nice worker that help you
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Apr 29, 2023
No comments. The service was very good.
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Apr 28, 2023
Dr Ayad is great!
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Apr 27, 2023
Very easy to understand explains everything really understands the concerns of his patients he is really a great Doctor
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Apr 27, 2023
Great all around
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Apr 26, 2023
Clear and concise.
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Apr 26, 2023
Professional and informative, he takes his time and he is very thorough.
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Apr 25, 2023
I lost my husband, Dr Ramy consoled me with a good talking to. It was much appreciated.
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Apr 24, 2023
Excellent
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Apr 22, 2023
I'm sure that Dr Ayad is a competent cardiologist. However, apparently doesn't read and definitely doesn't respond to MyBSWHealth messages. 10 min late for appointment and seemed not to have reviewed history beforehand.
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Apr 21, 2023
Very patient and concerned in regard to my health.
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Apr 21, 2023
Very nice. Easy doctor to talk to . Explained things well.
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Apr 20, 2023
He did a great job of educating me on the cause and treatment of my condition. Easy to talk to and very personable.
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Apr 20, 2023
I enjoyed meeting the Dr, he was pleasant and at times funny, but, more importantly informative. Took the time to listen and answer my questions.
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Apr 13, 2023
He explain things very well and for the first visit ,I really liked Dr.Ayad .plus he gave my wife a brochure on the Kardia Mobil EKG,,we ordered it,and love it!!
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Apr 12, 2023
I have recommended Dr. Ayad to my Mother in Law.
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Apr 11, 2023
Very professional
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Apr 7, 2023
Listened well, friendly, down to earth
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Apr 6, 2023
A very excellent doctor. A very clean and nice office atmosphere.
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Apr 6, 2023
Pleasant
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Apr 5, 2023
Provided a lot of time talking re cardiac condition
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Apr 4, 2023
Dr. Ayad is absolutely the best. He explains everything to me so clearly and is very compassionate.
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Apr 4, 2023
Friendly
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Apr 3, 2023
I appreciate Dr. Ayad's personality and his willingness to spend time with me explaining any concerns I have.
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Apr 2, 2023
Very thorough & answered my questions
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Mar 31, 2023
Good
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Mar 30, 2023
He was very thorough and caring.
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Mar 30, 2023
Very please w the service and I had the answer to all mi questions and they explain everything w patience
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Mar 28, 2023
I was seen punctually upon my arrival. Dr Ayad explained my results in a way I could understand. His medical assistant did an excellent job of making me feel comfortable by smiling and friendly chat.
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Mar 28, 2023
Knowledgeable
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Mar 28, 2023
Outstanding
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Mar 28, 2023
Friendly knew his business
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Mar 24, 2023
Good
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Mar 23, 2023
Very attentive and patient and patient
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Mar 22, 2023
Excellent and courteous care.
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Mar 22, 2023
Very personable and spoke in understandable terms. He was great!
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Mar 21, 2023
Very personable,explained everything
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Mar 21, 2023
The doctor was so knowledgeable and straight to the point.
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Mar 16, 2023
Very professional! Took the time to explain everything.
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Mar 15, 2023
Short wait time after arriving. Great input and guidance from Dr. Ayad
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Mar 15, 2023
Listened, positive interaction
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Mar 14, 2023
Excellent, informative and caring!
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Mar 14, 2023
Dr. Ayad is very professional and straight forward!
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Mar 11, 2023
Very professional and caring. Great provider.
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Mar 11, 2023
Very informative
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Mar 9, 2023
Very patient and kind
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Mar 7, 2023
All my questions was answered very well.
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Mar 7, 2023
Good service
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Mar 6, 2023
Friendly and very informative I feel comfortable with him .
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Mar 3, 2023
Very informative. Very interested in helping me.Very easygoing and good to talk with.
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Mar 2, 2023
Take time to really talk to me about my health and listened to my feedback.
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Mar 2, 2023
Took the time to listen to the patient
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Feb 28, 2023
Very concerned and helpful
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Feb 28, 2023
WE got to see the doctor right away and he is very thoughtful
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Feb 26, 2023
DR took time and questions to might or might not be wrong with my system and helped me pick a treatment to use..
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Feb 25, 2023
I have a preventative care appointment once a year that requires an electrocardiogram and a consult with Dr. Ahad about my heart rhythm. I am satisfied my slower heart rate is normal for me.
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Feb 24, 2023
Very professional
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Feb 24, 2023
Through & efficient.
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Feb 23, 2023
Very nice and explained everything to us ! The staff was so nice !
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Feb 22, 2023
Great nurses and doctor
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Feb 21, 2023
Friendly, caring, concerned
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Feb 17, 2023
First visit went well. Knowledgeable about by problem and diagnosis. Will be better able to judge after next visit in March.
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Feb 16, 2023
Thank you for your kindness and expertise.
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Feb 16, 2023
Dr. Ayad was very attentive, he made sure I understood completely his diagnosis. He answered my questions to my satisfactory.
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Feb 16, 2023
Very easy to talk to and his directions are easy to understand and follow,
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Feb 15, 2023
Excellent listen to you
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Feb 15, 2023
Make sure nothing is wrong with my heart
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Feb 14, 2023
He was wonderful in explaining everything thank you Doctor Ayad
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Feb 11, 2023
Very kind and spends time to listen to my concerns & questions
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Feb 10, 2023
Great service
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Feb 7, 2023
Very professional and attentive to my needs
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Feb 6, 2023
The doctor was very thorough with all of my heart needs. Asked how I have been doing and meds needs
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Feb 1, 2023
First visit was informative
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Jan 31, 2023
I've been a patient of Dr Ayad for five years and have been very happy with his practice and his personal attention.
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Jan 31, 2023
Explained everything very well
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Jan 29, 2023
Muy bien doctor
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Jan 28, 2023
He took his time to explain snd answer any questions we had. We didn't feel like he was rushing us out! He is very kind. We really liked him.
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Jan 27, 2023
A no-nonsense, straight to the point doctor; I feel very confident in his expertise.
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Jan 27, 2023
Explained things entirely. Spoke in terms that were understandable to non medical persons. Very friendly!
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Jan 26, 2023
Covered all topics fully, a thorough exam visit.
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Jan 25, 2023
Friendly and always with thorough explanations
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Jan 25, 2023
If a Dr. Comes into the room and answers to "Hi, Doctor Bob" plus doesn't flinches, thats a Doctor that will "listen" to his/her patiences. He was very attentive and stated medical facts, Great Doctor.
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Jan 23, 2023
Dr. Ayad was running late because he was spending extra time with the patient before us. While noone likes to wait I actually was impressed that he took that extra time in order to give that patient the time they needed. He did the same with us. We didn't feel rushed and felt that we got all of our questions answered.
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Jan 21, 2023
Doctor and staff were friendly and knowledgeable.
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Jan 20, 2023
He doing better than last cardiologist I had
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Jan 19, 2023
Dr. Ayad was very Professional, educational and to the point. Just the way I like my Doctors.
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Jan 18, 2023
Staff very friendly Dr spoke to me in terms that I could understand
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Jan 18, 2023
He is knowledgeable, kind, friendly and caring. He is the best doctor I have ever had.
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Jan 17, 2023
Great office-organized, polite and professional
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Jan 12, 2023
Dr. Ayad was easy to talk to; he listened to what I had to say & was very helpful with his responses. He was very reassuring with his responses as well.
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Jan 12, 2023
It was great
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Jan 12, 2023
Wonderful bedside manner. Very knowledgeable.
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Jan 12, 2023
Ayad did not make me feel rushed. He explained his diagnosis and prognosis clearly and spent adequate time listening to my concerns. He involved me in the decision making process as it relates to my health.
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Jan 11, 2023
He dose not make me feel rushed ,
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Jan 10, 2023
He was kind, upbeat, and pleasant. He made sure all of my questions were answered even though I was his last appointment that day.
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Jan 5, 2023
Excellent
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Jan 5, 2023
Very professional
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Jan 5, 2023
Caring, professional
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Jan 5, 2023
Very professional, explained in detail why or why not on diagnoses. Talk to you and not at me. Great staff. Overall experience excellent!
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Jan 5, 2023
Absolutely my entire treatment when entering the office was friendly and quickly attended to me very professionally! Doctor Ayad entered the room very promptly and listened to all of my questions and concerns about my test as well as other concerns he had regarding future appointments! Very much like this Doctor!
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Jan 1, 2023
Exceptional and very personal dedication to me, as a patient.
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Dec 29, 2022
Wonderful!
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Dec 27, 2022
Professional, concerned, and competent.
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Dec 24, 2022
I believe in Heart Dr.
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Dec 24, 2022
Dr. Ramy takes the time to explain what's going on and answer any questions that my husband or I may have. I have never had the need to call Dr. Ramy in between my regularly scheduled appointments but he tells me to call if anything comes up before my next appointment and I believe that he means it. I would definitely feel comfortable calling Dr. Ramy if I thought something unusual was going on with my heart or blood pressure. Dr. Ramy's medical assistant makes me feel comfortable as well which helps prevent "white coat" syndrome.
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Dec 22, 2022
Very professional and knowledgeable
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star
Dec 20, 2022
Great personality, concerned, and helpful
star
star
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star
Dec 18, 2022
He was easy to talk with. Very knowledgeable and understanding.
star
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Dec 17, 2022
Everything went well, no issues.
star
star
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star
Dec 16, 2022
He was caring, communicating and funny
star
star
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Dec 16, 2022
Good
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star
star
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Dec 16, 2022
Doctor is always timely and efficient in reviewing test results.
star
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Dec 15, 2022
He is excellent, knowledgeable and explains his findings in a very easy and understandably manner
star
star
star
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star
Dec 14, 2022
Everything was good except for the waiting but it was ok
star
star
star
star
Dec 13, 2022
Great attitude and very informative
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star
star
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Dec 11, 2022
His honesty and candor. As well allowing me to contribute information.
star
star
star
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star
Dec 9, 2022
Very impressed with Dr.Ayad, Explains everything clearly and not rushed.
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star
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Dec 8, 2022
First time visit with dr and it was a very good visit
star
star
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star
Dec 7, 2022
Knowledgeable, caring, good explaination
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star
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star
Dec 7, 2022
He's the best!!
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Dec 6, 2022
Dr. Was very friendly and most of all he asked alot of question to get to the bottom of my pain and discomfort
star
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star
Dec 3, 2022
Very thorough and knowledgeable.
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star
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star
Dec 1, 2022
First time patient.
star
star
star
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star
Nov 30, 2022
Carefully explained my situation in terms I could understand. Explained the procedures and what would happen. Didn't rush through but took the time to answer my questions.
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