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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Today
- 1:20 PM
Thu, 12/18
- 1:40 PM
Wed, 12/31
- 1:40 PM
Locations of Randy Ray Kastner, MD
Baylor Scott & White McLane Children's Clinic - Temple West
6684 W Adams Ave , Temple, TX, 76502- Monday:7:00 am-7:00 pm
- Tuesday:7:00 am-7:00 pm
- Wednesday:7:00 am-7:00 pm
- Thursday:7:00 am-7:00 pm
- Friday:7:00 am-7:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, Texas A&M University College of Medicine (1993) |
| Residency: Pediatrics, Texas A&M College of Medicine (1996) |
| Certifications |
|---|
| Pediatrics- American Board of Pediatrics |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
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Patient Ratings (258)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (94)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Randy Kastner receives overwhelmingly positive feedback from patients, with the vast majority of reviews rating him 5.0 stars. Patients consistently praise his compassionate and caring demeanor, noting that he genuinely listens to their concerns and never rushes appointments. His calm presence is frequently mentioned as particularly effective with children, including infants and toddlers who feel at ease during visits. Parents appreciate his thorough explanations, professionalism, and ability to communicate medical information in understandable terms. Many reviewers highlight his excellent bedside manner, noting that he treats patients with respect and courtesy while taking time to answer all questions. His long-term relationships with families are evident, with multiple patients mentioning 20-25 years of continuous care, demonstrating strong patient loyalty and trust.
Patients also share
The reviews contain minimal criticism or suggestions for improvement. A few reviews with slightly lower ratings (in the 3.87-4.83 range) still provide positive comments about Dr. Kastner's professionalism and care quality, with no specific complaints or areas of concern identified in the written feedback. The lower numerical ratings appear to reflect general satisfaction rather than pointing to any particular deficiencies in care or service delivery.