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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 12/18
- 1:40 PM
Wed, 12/31
- 1:40 PM
Mon, 1/05
- 1:40 PM
Locations of Randy Ray Kastner, MD
Baylor Scott & White McLane Children's Clinic - Temple West
6684 W Adams Ave , Temple, TX, 76502- Monday:7:00 am-7:00 pm
- Tuesday:7:00 am-7:00 pm
- Wednesday:7:00 am-7:00 pm
- Thursday:7:00 am-7:00 pm
- Friday:7:00 am-7:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: MD, Texas A&M University College of Medicine (1993) |
| Residency: Pediatrics, Texas A&M College of Medicine (1996) |
| Certifications |
|---|
| Pediatrics- American Board of Pediatrics |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Temple |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (257)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (96)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Randy Kastner receives overwhelmingly positive feedback from patients, with the vast majority of reviews rating him 5.0 stars. Parents consistently praise his calm, personable demeanor and his ability to make children feel comfortable and at ease during appointments. His listening skills and thoroughness are frequently highlighted, with numerous reviewers noting that he takes time to answer all questions without rushing families through visits. Patients appreciate his compassionate, caring approach and his genuine investment in each child's health and wellbeing. His professionalism, knowledge, and excellent bedside manner are mentioned repeatedly. Many families express strong loyalty to Dr. Kastner, with several noting they have been patients for over 20 years and that their children refuse to see anyone else. His ability to explain medical information clearly in understandable language and his respectful treatment of both parents and children are also commonly praised strengths.
Patients also share
The reviews contain virtually no substantive criticism or areas for improvement. The few reviews with ratings below 5.0 stars still contain positive comments, with lower ratings appearing to reflect minor issues unrelated to Dr. Kastner's clinical care or interpersonal skills. One review simply stated "no complaints," and another mentioned the provider wore a mask to protect a newborn, which was presented as a positive precaution rather than a concern. No patterns of negative feedback, complaints about wait times, communication issues, or clinical concerns emerge from the reviews.