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Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Mon, 12/08

  • 8:30 AM

Mon, 1/19

  • 9:45 AM

Wed, 1/21

  • 8:45 AM
  • 9:15 AM
  • 9:45 AM

Locations of Raul Santos, MD

Baylor Scott & White Cardiovascular Consultants - Highland Village

Baylor Scott & White Cardiovascular Consultants - Highland Village

1401 Shoal Creek Ste 240, Highland Village, TX, 75077
6628.1mi Directions
Call 469.800.1030
Open
  • Monday:8:30 am-5:00 pm
  • Tuesday:8:30 am-5:00 pm
  • Wednesday:8:30 am-5:00 pm
  • Thursday:8:30 am-5:00 pm
  • Friday:8:30 am-5:00 pm

Biography

Raul Santos, MD is a board-certified cardiovascular specialist. Dr. Santos provides comprehensive cardiovascular care involving invasive and non-invasive cardiology. His professional interests include preventive cardiovascular medicine and cardiovascular sports medicine ... as well as peripheral vascular disease, interventional cardiology, echocardiography and nuclear medicine. Dr. Santos is married and has two children. He enjoys participating in endurance sports such as swimming, cycling, running and competing in triathlons.
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Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Spanish
Education
Medical School: University of Texas Medical Branch at Galveston (1999)
Internship: Internal Medicine, Cardiovascular Diseas, Cedars Sinai Medical Center (2000)
Residency: Internal Medicine, Cardiovascular Diseas, Cedars Sinai Medical Center (2002)
Fellowship: Baylor Scott & White Memorial Hospital - Temple (2005)
Medical School: Baylor Scott & White Memorial Hospital - Temple (2005)
Certifications
Interventional Cardiology- American Board of Internal Med/Interventional Cardiology Interventional Cardiology- American Board of Internal Medicine
Hospital Affiliations
Baylor Scott & White Medical Center - Grapevine
Baylor Scott & White The Heart Hospital - Denton
Baylor Scott & White The Heart Hospital - Plano
Baylor Scott & White The Heart Hospital - Dallas

Insurances accepted

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  • Aetna - (13)
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  • Baylor Scott & White Health Plan - (25)
    Baylor Scott & White Health Plan-BSW Access PPO
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    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
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    Baylor Scott & White Health Plan-ERS BSW Preferred HMO Network
    Baylor Scott & White Health Plan-Hendrick Health Employee Plan
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  • Blue Cross Blue Shield - (26)
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  • Cigna - (11)
    Cigna-BSW Extended PPO
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    Cigna-Cigna TotalCare (HMO D-SNP)
    Cigna-Cigna True Choice Medicare (PPO)
    Cigna-HMO Open Access
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  • Humana - (11)
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    University Mary Hardin-Baylor-University of Mary Hardin-Baylor
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Patient Ratings (1939)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.6
Wait Time at Clinic
4.8
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Friendliness/Courtesy of Care Provider
4.9
Rate Care Provider

Patient Comments (920)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Raul Santos receives overwhelmingly positive feedback from patients who consistently praise his exceptional bedside manner and interpersonal skills. Patients describe him as caring, compassionate, kind, and genuinely concerned about their wellbeing. He is frequently commended for being an excellent listener who takes time with patients, never rushes appointments, and makes eye contact during consultations. Reviewers highlight his ability to explain complex medical information in understandable terms and his willingness to thoroughly answer all questions. His professionalism, knowledge, and clinical expertise are repeatedly emphasized, with many patients stating they have complete trust and confidence in his care. The office staff also receives consistent praise for being friendly, efficient, and professional. Many patients note minimal wait times and appreciate the smooth, well-run practice. Numerous reviewers mention they have recommended Dr. Santos to family and friends, with several stating he is the best cardiologist or doctor they have ever had.

Patients also share

While the reviews are predominantly positive, a few areas for improvement emerge. Several patients mention experiencing long wait times, with one specifically noting a 40-minute delay and another commenting that wait times between the nurse and doctor can be lengthy. A handful of reviewers felt the appointments were somewhat brief or that Dr. Santos seemed rushed, though this is a minority opinion. One patient described his behavior as "typical specialist" with brief appearances after staff interviews. A few patients noted he doesn't spend much time with them, and one reviewer mentioned he is "a little too busy." One patient expressed concern about lacking communication skills, though this was an isolated comment. Some patients also mentioned challenges with the office space, suggesting they need a bigger facility.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.