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Richard C. Chen, MD

Internal Medicine
Accepts New Patients
MyBSWHealth portal
portal
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White The Heart Hospital - Plano
  • Baylor Scott & White Medical Center - Plano
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - HMO
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - QPOS
Aetna - US Access
Baylor Scott & White Quality Alliance - DFW ConnectedCare
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Cigna - CAC Plan
Accepts New Patients
Cigna - Great West Open Access PPO-Open Access
Accepts New Patients
Cigna - Great West POS
Accepts New Patients
Cigna - Great West PPO
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - PPO
Accepts New Patients
First Health - First Health PPO
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans
Imagine Health - EPN
Accepts New Patients
Medicaid - Traditional Medicaid
Medicare - Traditional Medicare
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care System PPO
Accepts New Patients
Scott & White Health Plan - BSW Plus HMO
Accepts New Patients
Scott & White Health Plan - BSW Plus PPO
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Scott & White Health Plan - EPO Network-Group
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Medical School: Ut Health Science Center At San Antonio (1996)
  • Education: University of Texas Health Science Center San Antonio (1996)
  • Internship: Internal Medicine, Parkland Memorial Hospital (1997)
  • Residency: Internal Medicine, Parkland Memorial Hospital (1999)
Certifications
  • Internal Medicine - American Board of Internal Med
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of May 11, 2020, Richard C. Chen, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(479)
Overall: 4.9*
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Patient Comments**

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Sep 11, 2020
EXCELLENT.!!!!!!
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Sep 7, 2020
always a great experience
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Sep 6, 2020
I am and always have been very satisfied by the service I have received.
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Sep 4, 2020
great
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Sep 4, 2020
Great care. Empathetic and kind.
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Sep 4, 2020
Very pleased with this new patient visit. Dr. Chen was caring, thorough & easy to talk with.
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Sep 3, 2020
very good overall
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Sep 2, 2020
Excellent
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Sep 2, 2020
Dr. Chen is the Best Doctor I have had.
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Sep 1, 2020
excellent
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Aug 31, 2020
Dr Chen resolved my problem efficiently.
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Aug 28, 2020
My experience with my doctor is always the best he's very caring and very knowledgeable and he takes his time at making me feel comfortable, And for that I appreciate him even more
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Aug 27, 2020
Dr. Chen is the best doctor I have ever had. I am 67 and I have had a lot of doctors over the years.
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Aug 24, 2020
Dr. Chen is my favorite MD.
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Aug 20, 2020
Dr Chen has demonstrated consistency & accuracy with the appropriate diagnosis & proactive ness with my care. He is clearly the best physician I've had in my lifetime. Yes, I've recommended him to others.
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Aug 20, 2020
Professional and polite.
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Aug 19, 2020
Dr. Chen is great to work with.
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Aug 19, 2020
Richard Chen is always a joy to visit. He is thorough, knowledgeable, friendly and compassionate.
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Aug 18, 2020
Very pleased with my provider and DDA practice. Appreciate all you are doing to keep patients safe when visiting in person.
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Aug 18, 2020
dr Chen and entire team were completely professional, friendly and engaged with me as a patient. helpful with answers to my questions and totally responsive.
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Aug 16, 2020
Dr. Chen is the BEST Doctor in the world! He is so kind and patient and fun! He will be signing my death certificate because I won't go anywhere else.
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Aug 14, 2020
great
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Aug 13, 2020
I am extremely pleased with the care I received.
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Aug 13, 2020
Dr Chen is the best! He's been my doc for ~20+ years and the reason I'm with BSWH.
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Aug 12, 2020
dr Chen has been my dr for 20 years
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Aug 12, 2020
always caring helpful and friendly
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Aug 10, 2020
the best
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Aug 8, 2020
always a pleasant experience
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Aug 7, 2020
I've been a patient of Dr. Chen for 20 years
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Aug 7, 2020
very friendly, makes me feel very at ease in the office, never rushed me to leave, gave understandable explanation of what's going on
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Aug 6, 2020
Dr. Chen explains things which are pertinent to your individual needs.
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Aug 6, 2020
always a good experience
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Aug 4, 2020
He has been my doctor for a long time and that is why I keep coming back.
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Aug 3, 2020
very good
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Aug 2, 2020
All the time I've been in vDr. Chens care he's been respectful with my care and myself.
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Jul 29, 2020
Dr Chen is the best!!
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Jul 29, 2020
Takes time with me and does not rush the appointment. Answers every question I have.
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Jul 24, 2020
Great experience as always. Always takes time to explain everything and makes me feel at ease.
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Jul 23, 2020
Always Great
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Jul 22, 2020
Dr. Chen is excellent professional doctor. He is friendly. answering all my questions.
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Jul 21, 2020
Rich Chen and I have excellent working relationship. perfect partners so far. he is very observant and attentive and we collaborate fully. the best working relationship so far.
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Jul 20, 2020
Dr. Chen and his staff are terrific!They were definitely concerned regarding the issue that brought me there. Dr. Chen always answers my questions with great ease.
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Jul 20, 2020
I've been going to Dr. Chen for several years and I've never been happier with a doctor. He's the absolute best!
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Jul 16, 2020
Dr. Chen is a great doctor whom I trust wholeheartedly. I drive some 30 miles to see him.
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Jul 16, 2020
I am very satisfied with my visit , doctor and staff are very professional and thorough.
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Jul 13, 2020
The only wait time I had was having my blood taken. They had a shortage of technicians so the wait time was at least 40 min. Otherwise I love my dr and his nurse and the staff.
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Jul 12, 2020
excellent
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Jul 10, 2020
longtime relationship Always excellent experience including the nurse
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Jul 9, 2020
Wonderful experience and the environment felt safe
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Jul 8, 2020
feel like Dr Chen is an old friend
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Jul 7, 2020
He and his staff are very professional and responsive.
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Jul 7, 2020
Dr Chen and staff are awesome
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Jul 6, 2020
Dr Chen always listens & is patient.He is a very caring Dr.
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Jul 1, 2020
Dr. Chen and his staff are always very courteous and professional.
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Jun 30, 2020
Dr. Chen is the BEST-EXCELLENT. So good I recommend him to my Mom and now she's his patient too. I've been going to him 13-14 years and my Mim about 10. Never had a better internist.
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Jun 30, 2020
Dr Chen is an EXCELLENT doctor!
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Jun 30, 2020
Very professional,knowledgeable, and caring.
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Jun 29, 2020
great experience
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Jun 27, 2020
Dr. Chen is professional, friendly and very common sense as well as approachable and able to relay information in a down to earth and knowledgeable manner. He is the best doctor I have had in a long time!!
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Jun 25, 2020
my favorite Dr. ever!
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Jun 25, 2020
From my first visit with Dr. Chen, he has always impressed me with his level of concern for attaining the best care possible. Really passionate about the care he provides.
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Jun 24, 2020
Extremely pleased with care, attention, information and advice given and would like to see Dr. Chen for future health care.
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Jun 23, 2020
Dr. Chen is a wonderful doctor because he listens and shares his opinion but also respects yours. he is honest and understanding. he is an excellent doctor. that is why all of my family members are patients of Doctor Chen.
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Jun 23, 2020
He is a kind,patient,caring Doctor
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Jun 22, 2020
Dr. Chen is always very prompt in regards providing test results, which is usually the next day. He and his team are very professional and caring.
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Jun 20, 2020
Dr Chen is a great and honest doctor. He's friendly, shows empathy and is genuine about his patients.
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Jun 19, 2020
This may have been the best visit I have ever in this office. The care staff was very professional and courteous. I always appreciate the amount of time that Dr. Chen shares with me to discuss treatment options and my overall health questions/concerns.
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Jun 18, 2020
Dr. Richard Chen and staff .... always wonderful!
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Jun 17, 2020
As always Dr Chen is the Doctor
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Jun 17, 2020
Dr Chen is by fair one of the BEST Physicians I have ever had care for me or my family. He CARES and it shows
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Jun 17, 2020
Very good experience. Answered all my questions and spent all the time needed. Great bedside manner.
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Jun 15, 2020
Dr. Chen is very caring, patient, professional.
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Jun 15, 2020
he related to the problem and explained very well and gave options to choose from.
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Jun 12, 2020
Dr. Chen is an outstanding Physician. He always makes you think you are his only patient. He takes time to discuss all of my needs. I would highly recommend this doctor to everyone!
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Jun 10, 2020
Dr Richard Chen is top notch doctor.
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Jun 10, 2020
my appointment was on time (even a little early)! Dr. Chen was very courteous and didn't make me feel rushed at all!
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Jun 10, 2020
Great visit like always
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Jun 9, 2020
Great
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Jun 9, 2020
always is very open with comments, and reasons for treatments!
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Jun 8, 2020
I've continued to see my IM doctor even though I've moved to another part of town.
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Jun 7, 2020
Patient Provider communication breakdown. Good faith / intentions- no hard feelings
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Jun 5, 2020
excellent
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Jun 4, 2020
Dr. Chen is wonderful, very clear and detailed in all his explanations to me. He goes above and beyond to answer all my questions and concerns
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Jun 2, 2020
Dr. Chen is a wonderful, caring doctor. He puts you at ease to discuss any medical issue you might have. I would highly recommend Dr. Chen.
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May 28, 2020
Dr. Chen listens... really listens.
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May 28, 2020
always very good!
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May 27, 2020
Very knowledgeable about the condition I was experiencing and had a great approach to the treatment he thought I needed.
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May 27, 2020
Dr Chen is always compassionate and conscientious about mine and my wife's care. Excellent experience
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May 22, 2020
I always feel well cared for and listened to by Dr. Chen and his staff.
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May 18, 2020
Dr. Chen discusses my health from my health data including blood test but also has an interest and recommendations on how I can prioritize my health wellness. Dr. Chen's discussion around COVID-19 pandemic was helpful to how I can protect myself during these times. I have been a patient for many years as Dr. Chen's approach to my WellCare is phenomenal. The staff is also knowledgeable and helpful during my visits.
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May 17, 2020
Dr Chen is always very thorough and takes time to answer questions.
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May 13, 2020
very friendly and professional remembers the family and always ask about their wellbeing also. Recommends different option without pressure.
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Apr 8, 2020
Great care, great staff, too! I have been with Dr Chen for many years - he is the best. Thank you all.
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Apr 1, 2020
Dr. Chen is incredible
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