Skip to main content Skip to footer
Richard C. Chen, MD
Internal Medicine
SCHEDULE ONLINE
Locations
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

Ages SeenAdults

LanguagesEnglish
Insurance Accepted
Insurance listings are subject to change without prior notice.Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and texas True Choice. In network participation is updated on a monthly basis by the network.
Aetna
Elect Choice/Open Access EPO | HMO/QPOS/US Access/HMO Open Access HMO | Managed Choice/Open Access POS | Open Choice PPO
Beech Street of Texas
Beech Street of Texas PPO PPO
Blue Cross/Blue Shield
Blue Advantage (Gold, Silver, Bronze) HMO | Blue Choice Plus POS | Blue Choice PPO PPO | Federal Select PPO | HMO Blue Essentials HMO | Medicare Advantage Oncor/Energy Future Holdings Retirees PPO
Cigna Healthcare of Texas, Inc.
CAC Plan PPO | Cigna Healthcare of Texas, Inc. PPO PPO | Open Access Plus PPO
First Health
First Health PPO PPO
Great-West Healthcare (formerly One Health Plan)
Great West PPO PPO | Open Access PPO-Open Access PPO-OA
HealthSCOPE
HealthSmart Preferred Care (incl NTHN)
HealthSmart PPO PPO | HealthSmart Preferred Care EPO EPO | HealthSmart Preferred Care GEPO GEPO
Humana/ChoiceCare Network
ChoiceCare Concentric Network SmartNet PPO | Humana Medicare Advantage PPO/HMO | Humana/ChoiceCare Network PPO PPO
Imagine Health
SmartCare EPN PPO
Medicaid
Medicaid
Medicare
Medicare
Oscar Health Insurance Company of Texas
Oscar Health Ins Co of Texas EPO
Private Health Care System
Private Health Care System PPO PPO
Scott & White Health Plan
2018 Baylor Scott & White Employee Network | 2019 BSWH Employee Network - PPO & HSA | 2019 BSWH Employee Network - SEQA & EQA | BSW Preferred HMO Network | BSW Preferred PPO Network | Cigna PPO Network - Out-of-Area Member Plan | EPO Network - Group | EPO Network - Individual/Family | HMO Network - Group | HMO Network - Individual/Family | McLane Group Network | PHCS/ARGUS - PPO Network - Out-of-Area Member Plan | PPO Choice Network | PPO Choice Preferred Network | PPO Network - Group | SeniorCare Advantage HMO | SeniorCare Advantage PPO | Texas Statewide PPO | TRS - Active Care Participants Network | Vital Traditions Medicare Advantage Network (HMO)
United HealthCare
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies(collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Aug 10, 2018, Richard C. Chen, MD  has reported no outside relationship with Industry that is applicable to this listing.

Background
Education
  • Internship: Internal Medicine, Parkland Memorial Hospital, Dallas, TX
  • Residency: Internal Medicine, Parkland Memorial Hospital, Dallas, TX
  • Medical School: UT Health Science Center at San Antonio
Certifications
  • Internal Medicine - American Board of Internal Medicine
Hospital Affiliations
  • Baylor Scott & White Medical Center - Plano
  • The Heart Hospital Baylor Plano
Reviews(103)
Overall: 4.881
Friendliness/Courtesy of Doctor
Wait Time at Clinic
Time Doctor Spent with Patient
Doctor Efforts to Include in Decisions
Doctor Concern for Questions/Worries
Rate Doctor

Patient Comments2

star
star
star
star
star
Oct 2, 2018
I have been a patient of Dr Chen for many years and am very satisfied with the care he provides for me.
star
star
star
star
star
Oct 2, 2018
Dr. Chen is a good listener and describes things well. I trust him to provide the best care possible.
star
star
star
star
star
Oct 1, 2018
Professional and caring.
star
star
star
star
star
Sep 27, 2018
Dr. Chen is the best of the best. He took care of my Mother, now of my sister and her husband and now of my husband and me. We love him.
star
star
star
star
star
Sep 26, 2018
Dr Chen is always a good listener. He is very calming and always makes me feel comfortable. He takes great care of me and my family.
star
star
star
star
star
Sep 26, 2018
I\'ve been trusting Dr Chen with my health for 12 years now and cannot imagine ever moving to another provider. He is personable, thorough, and takes the time to make me feel comfortable and answer any questions I may have. I wish there were 5 more just like him!!
star
star
star
star
star
Sep 25, 2018
Takes time to listen and answer questions
star
star
star
star
star
Sep 24, 2018
Excellent doctor. He sees all my family and we are all pleased with the doctor.
star
star
star
star
star
Sep 21, 2018
Dr. and nurse are always courteous, upbeat, listen and explain any diagnosis and treatment.
star
star
star
star
star
Sep 20, 2018
I\'m happy with the service
star
star
star
star
star
Sep 19, 2018
dr Chen is down to earth and when he speaks, he does so on my level so that I\'m not confused when I leave. best dr I have ever been too!! his staff is also a reflection of Dr Chen.
star
star
star
star
star
Sep 19, 2018
Dr Chen is open, friendly, and professional
star
star
star
star
star
Sep 17, 2018
Awesome
star
star
star
star
star
Sep 17, 2018
consistently excellent
star
star
star
star
star
Sep 13, 2018
very friendly and business like. would definitely see him again
star
star
star
star
star
Sep 6, 2018
Dr Chen is the best.
star
star
star
star
star
Aug 31, 2018
DR.CHEN TOOK HIS TIME & EXPLAINED EVERYTHING TO ME IN A WAY THAT I COULD UNDERSTAND IT ALL. HE PUT ME COMPLETELY AT EASE. I\'M SO HAPPY THAT HE IS MY DR.WORDS ALONE CAN NOT SAY ENOUGH!!!
star
star
star
star
star
Aug 31, 2018
Great service!
star
star
star
star
star
Aug 30, 2018
dr Chen has been my dr for a number of years ......I consider him and his staff to be very very good
star
star
star
star
star
Aug 28, 2018
I am glad I have Baylor, Dr. Chen, & Yvette in my life. Healthcare in the US is a mess, but Baylor and my caretakers do a great job.
star
star
star
star
star
Aug 27, 2018
Dr. Chen and his staff are exceptional. Dr. Chen very gently guides me to make the best decisions for my health.
star
star
star
star
Aug 21, 2018
Love Dr. Chen and his staff. Everyone is so friendly!
star
star
star
star
star
Aug 21, 2018
I could not ask for any better care
star
star
star
star
star
Aug 21, 2018
Dr Chen is honest and straight forward and I appreciate that. He addresses the issues I have and helps me prioritize what needs to be taken care of.
star
star
star
star
star
Aug 16, 2018
He\'s very knowledgeable
star
star
star
star
star
Aug 6, 2018
all is well with provider
star
star
star
star
star
Aug 6, 2018
I always have a great experience when I visit Dr. Chen
star
star
star
star
star
Aug 3, 2018
Very friendly and thorough.
star
star
star
star
star
Aug 3, 2018
Dr. Chen rocks! He is confident, thoughtful and empathetic. He listens! Best PCP I have ever had.
star
star
star
star
star
Aug 2, 2018
I have been a patient of Dr. Chen for quite awhile and am always very happy with the care he provides me.
star
star
star
star
star
Aug 2, 2018
Very satisfied. I intend to refer my son to Dr. Chen.
star
star
star
star
star
Aug 1, 2018
Dr. Chen has always been patient and thorough, and has always educated me to whatever choices I might have.
star
star
star
star
star
Aug 1, 2018
very competent and understanding. very easy to talk to.
star
star
star
star
star
Aug 1, 2018
Dr. Chen has always been through and very personable at every visit. He answers my questions and offers treatment/care plans that have been beneficial to my health.
star
star
star
star
star
Jul 30, 2018
ALWAYS VERY HELPFUL
star
star
star
star
star
Jul 30, 2018
i drive 100 miles to see this Doctor he is great
star
star
star
star
star
Jul 30, 2018
he\'s always thorough, kind, professional and allows for questions
star
star
star
star
star
Jul 17, 2018
No one compares to Dr. Chen. He is, without a doubt, the best provider I have ever known or experienced in my life. Dr. Chen makes me feel like "one of the family" every time I meet with him regardless of me need.
star
star
star
star
star
Jul 17, 2018
always excellent
star
star
star
star
star
Jul 16, 2018
Dr. Chen is a great communicator and listener and very knowledgeable. He treats me with utmost respect. He cares.
star
star
star
star
star
Jul 16, 2018
Always helpful and caring.
star
star
star
star
star
Jul 16, 2018
Dr. Chen performed a great and thorough job at my annual visit.
star
star
star
star
star
Jul 16, 2018
Dr. Chen is personable and professional, a very valuable combination.
star
star
star
star
star
Jul 13, 2018
Dr. Chen is an incredibly good listener and doctor. he spends as much time as the patient needs without making us feel rushed. he makes us laugh and knows exactly how to explain things to his patients. I don\'t feel like a patient.. I feel like his friend. I trust him and that\'s awesome!!
star
star
star
star
star
Jul 13, 2018
Dr. Chen is very knowledgeable and friendly. He answered all questions I had.
star
star
star
star
star
Jul 12, 2018
I\'ve been a patient of Dr. Chen for more than five years. I am extremely pleased with my care as well as his group of associates.
star
star
star
star
star
Jul 11, 2018
I live approximately 25 miles away, but visiting Dr. Chen is always a great experience. He is familiar with my health and always makes the best decisions for me. I would recommend him to anyone. He is an incredible doctor.
star
star
star
star
star
Jul 10, 2018
Dr. Chen always takes the appropriate amount of time with me, and makes me feel like he cares about my health.
star
star
star
star
star
Jul 10, 2018
Couldn\'t be better!
star
star
star
star
star
Jul 2, 2018
Dr. Chen is very caring and kind physician. I would definitely recommend him.
star
star
star
star
star
Jul 2, 2018
Dr. Chen is wonderful. He truly cares about his patients and takes the time to listen to concerns
star
star
star
star
star
Jun 28, 2018
Dr. Chen and staff are awesome
star
star
star
star
star
Jun 28, 2018
Good info & Dr Chen takes time with us.
star
star
star
star
star
Jun 28, 2018
Always Awesome! They always take care of me outstanding.
star
star
star
star
star
Jun 27, 2018
the best....
star
star
star
star
star
Jun 22, 2018
Dr. Chen is one of best physicians I see. I love and appreciate his approach and honesty in finding solutions.
star
star
star
star
star
Jun 21, 2018
Dr Chen took plenty of time to talk with me and answered all my questions. I really appreciate that.
star
star
star
star
star
Jun 21, 2018
Very helpful and caring.
star
star
star
star
star
Jun 21, 2018
The care I receive from Dr. Chen and the personnel at Baylor Scott and White Plano is top notch! I can always count on the professionalism, kindness and thoroughness demonstrated by all that work at Baylor Plano which is most appreciated.
star
star
Jun 21, 2018
Dr Richard C. Chen has been my Primary Dr for about 20 years and in my opinion the very best. He is always friendly, courteous, and respectful to myself and my wife when she is with me.He answers any and all questions we have concerns about, and asks if I or we have any questions to ask him. HE IS THE BEST IN OUR OPINION.!!!!!!!!!!!
star
star
star
star
star
Jun 18, 2018
Dr. Chen is always extremely attentive and I never feel rushed. He is an excellent doctor.
star
star
star
star
star
Jun 14, 2018
Dr Chen is very kind and caring. He is a good listener. I always feel confident in the decisions he makes for me as his patient.
star
star
star
star
star
Jun 14, 2018
I like that he takes the time to explain things and he listens well to what my concerns are. never feel rushed.
star
star
star
star
star
Jun 8, 2018
Dr. Chen is very thorough and I feel like my health is important to him.
star
star
star
star
star
Jun 8, 2018
Dr. Chen is great. He listens, explains well and I am always confident in his assessment of the situation. Dr. Chen is also very observant and discerning.
star
star
star
star
Jun 7, 2018
I wanted Dr. Chen to help me see a specialist for spine issues and I was frustrated with he outcome. he ordered x rays but did not call to discuss.
star
star
star
star
star
Jun 4, 2018
I like him so much I recently recommended my wife to him.
star
star
star
star
star
Jun 4, 2018
great!
star
star
star
star
star
Jun 4, 2018
Dr. Chen has always been kind, professional and concerned. He is the best dr that I have visited at Baylor ever.
star
star
star
star
Jun 2, 2018
it was a nice and accommodating overall first time visit.
star
star
star
star
star
May 31, 2018
Dr. Chen is awesome!
star
star
star
star
star
May 31, 2018
Dr. Chen listened and responded to all my concerns. Made me feel comfortable.
star
star
star
star
star
May 29, 2018
Very pleased with care I get. always topnotched.
star
star
star
star
star
May 29, 2018
excellent, knowledgeable , empathy
star
star
star
star
star
May 24, 2018
Always great and caring!!
star
star
star
star
star
May 24, 2018
He\'s the best most honest ever!
star
star
star
star
star
May 17, 2018
everything was perfect, waiting time, care, new location ,time spent w/ friend/provider, well informed on all questions asked from both of us. No one in a rush to get you out the door asap.
star
star
star
star
star
May 16, 2018
Great doctor! Dr. Chen always takes time to listen to my concerns and address them quickly.
star
star
star
star
star
May 15, 2018
Dr Richard Chen is an amazing primary care physician who really cares not only about just the well being of his patients, but also about his patient\'s overall integrity and mental health as a whole. Dr Chen is one of the most caring and practical doctors I have ever met.
star
star
star
star
star
May 15, 2018
Dr Chen is super great. He listens well, asks lots of question and makes you feel that you\'re in good hands.
star
star
star
star
star
May 15, 2018
This was my first visit to meet with Dr. Chen. It was a very good meeting in that I felt he took adequate time getting to know me, was very competent, interested in my physical condition, and very helpful when explaining a couple concerns I had. Very gla d I made the change to Dr. Chen.
star
star
star
star
star
May 14, 2018
Dr Chen is always patient and thorough. the staff is great as well
star
star
star
star
star
May 14, 2018
excellent
star
star
star
star
star
May 14, 2018
Could not have been a better office visit.
star
star
star
star
star
May 10, 2018
Dr. Chen and his staff always provide great care.
star
star
star
star
star
May 8, 2018
bing bang boom he got me in and out
star
star
star
star
star
May 8, 2018
Dr Chen took to answer all my questions
star
star
star
star
star
May 7, 2018
Dr. Chen is always thorough, friendly, and shows concern regarding medical issues.
star
star
star
star
star
May 7, 2018
He is professional, friendly, sharing and takes time to listen and discuss my issues. He makes a plan, helps me understand and implement "our" plan for my good health. I have faith in his professional knowledge and he helps me understand my health issues.
star
star
star
star
star
May 3, 2018
a friendly efficient knowlegable dr. who inspires my confidence in best care and concern for me
star
star
star
star
star
May 3, 2018
very friendly and easy to talk to. took his time and explained things. very pleased
star
star
star
star
star
May 2, 2018
Good experience and that\'s why I continue to go to this care provider for the past couple of years now.
star
star
star
star
star
May 1, 2018
I don\'t feel comfortable seeing anyone other than Dr. Chen.
star
star
star
star
Apr 30, 2018
listens to my concerns
star
star
star
star
star
Apr 27, 2018
wow! immediate attention and excellent care! I was certainly impressed and grateful to have this excellent medical attention. Thank You.
star
star
star
star
star
Apr 27, 2018
listens and explains
star
star
star
star
star
Apr 27, 2018
Dr Chen is a compassionate and exceptionally competent physician.
star
star
star
star
star
Apr 26, 2018
Very professional and informative.
star
star
star
star
star
Apr 24, 2018
Dr. Chen is great ! I have been his patient for about ten years, and I referred my Mom about eight years ago and she has also been his patient since that time. She is a retired nursing professor, taught at one of the highest (if not the highest) ranked nursing program in Texas, and also as a director of nursing program. She thinks that Dr. Chen is great, too !
star
star
star
star
star
Apr 23, 2018
Took his time addressing some personal concerns I had about my daily routine.
star
star
star
star
star
Apr 23, 2018
Have been seeing Dr. Richard Chen for a number of years. He and his team have been very responsive to my care.
star
star
star
star
star
Apr 23, 2018
Dr. Chen was very professional but also took the time to explain medical concepts in everyday language. He gave me confidence that he will follow up until we figure out what is going on.
star
star
star
star
star
Apr 19, 2018
Dr. listened to my concerns and questions.
Scroll To Top