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Richard C. Chen, MD

Internal Medicine
Accepts New Patients
portal
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White The Heart Hospital - Plano
  • Baylor Scott & White Medical Center - Plano
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - HMO
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - QPOS
Aetna - US Access
Baylor Scott & White Quality Alliance - DFW ConnectedCare
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Cigna - CAC Plan
Accepts New Patients
Cigna - Great West Open Access PPO-Open Access
Accepts New Patients
Cigna - Great West POS
Accepts New Patients
Cigna - Great West PPO
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - PPO
Accepts New Patients
First Health - First Health PPO
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans
Imagine Health - EPN
Accepts New Patients
Medicaid - Traditional Medicaid
Medicare - Traditional Medicare
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care System PPO
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Scott & White Health Plan - EPO Network-Group
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Medical School: Ut Health Science Center At San Antonio (1996)
  • Residency: Internal Medicine, Parkland Memorial Hospital (1999)
  • Internship: Internal Medicine, Parkland Memorial Hospital (1997)
  • Education: University of Texas Health Science Center San Antonio (1996)
Certifications
  • Internal Medicine - American Board of Internal Med
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of May 11, 2020, Richard C. Chen, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(460)
Overall: 4.9*
Care Provider Efforts to Include in Decisions
Time Care Provider spent with Patient
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Friendliness / Courtesy of Care Provider
Care Provider showed Concern for Questions/Worries
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Patient Comments**

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May 28, 2020
Dr. Chen listens... really listens.
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May 28, 2020
always very good!
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May 27, 2020
Very knowledgeable about the condition I was experiencing and had a great approach to the treatment he thought I needed.
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May 27, 2020
Dr Chen is always compassionate and conscientious about mine and my wife's care. Excellent experience
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May 22, 2020
I always feel well cared for and listened to by Dr. Chen and his staff.
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May 18, 2020
Dr. Chen discusses my health from my health data including blood test but also has an interest and recommendations on how I can prioritize my health wellness. Dr. Chen's discussion around COVID-19 pandemic was helpful to how I can protect myself during these times. I have been a patient for many years as Dr. Chen's approach to my WellCare is phenomenal. The staff is also knowledgeable and helpful during my visits.
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May 17, 2020
Dr Chen is always very thorough and takes time to answer questions.
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May 13, 2020
very friendly and professional remembers the family and always ask about their wellbeing also. Recommends different option without pressure.
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Apr 8, 2020
Great care, great staff, too! I have been with Dr Chen for many years - he is the best. Thank you all.
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Apr 1, 2020
Dr. Chen is incredible
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Mar 29, 2020
Dr. Chen and his staff are top notch.
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Mar 28, 2020
This was my 6month f/u visit, Dr Chenwas thorough with my care. I was very satisfied.
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Mar 26, 2020
excellent
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Mar 25, 2020
Very knowledgeable, and caring. I like his care so much that I introduced my son to him, and he is our PCP - both of us.
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Mar 23, 2020
I found Dr. Chen and his nurse to be incredibly calm under the stress that the medical field is facing today. I appreciated that very much.
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Mar 21, 2020
Provider is always very friendly and takes his time to listen to any concerns and answers all my questions. I don't ever fell rushed.
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Mar 20, 2020
always takes time to explain and address concerns. reassuring.
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Mar 19, 2020
Love Dr.Chen and his nurse. They are the best!
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Mar 17, 2020
very care oriented and interested in my situation. very professional at all times. this includes his nurse.
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Mar 17, 2020
Speaks directly to patients concerns without making one anxious about their problems.
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Mar 16, 2020
Dr. Chen and his nurse are outstanding!
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Mar 15, 2020
Good,
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Mar 13, 2020
Very organized, on time.
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Mar 11, 2020
My PCP is professional, friendly, knowledgeable and caring. He listens and communicate well. He treats me as a team member in my care and plans for my ultimate good health.
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Mar 11, 2020
Excellent physician and knowledge of my needed care. His assistant is also excellent with patients.
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Mar 10, 2020
Dr Chen is irreplaceable. He's amazing. Dr Chen is very attention, genuinely interested and we will stick with him.
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Mar 6, 2020
Dr. Chen has been treating me and my family for many years. We have recommended this office to everyone. He is a fantastic, personable, and knowledgeable.
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Mar 6, 2020
excellent .
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Mar 6, 2020
he cares about my sickness,
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Mar 6, 2020
I have been a patient of Dr Chen for a very long time, and he is the best primary care doctor I have ever had. Won't be going elsewhere
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Mar 5, 2020
fast, efficient, friendly, caring
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Mar 4, 2020
excellent
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Mar 3, 2020
Dr. Chen went over and above trying to help me. I left feeling I was heard, validated, and helped. He listened to what I was saying, and took it upon himself to call the specialist that I was unable to contact. He called me at the end of Friday to let me know he was having some difficulty getting through as well, but would keep trying. First thing on Monday he personally called to let me know the "referral ball" was in motion. He made all the arrangements and even called back to make sure everything was taken care of. What I love about Dr. Chen is that he never talks down to his patients, he actively listens, and he is extremely smart and intuitive about seeing what possible problems a person's symptoms may be pointing too. I can't say enough good things about him! Thank you!
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Feb 24, 2020
good in all respects
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Feb 24, 2020
Dr Chen is always willing to listen and takes time with you to help work out a solution.
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Feb 14, 2020
I can't ask or find anyone else better to take care of my heath..thank you for all you do .
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Feb 13, 2020
Kind,patient,calm,direct
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Feb 13, 2020
my dear experience with dr Chen and his staff has been excellent
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Feb 13, 2020
dr Chen is awesome
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Feb 13, 2020
continually excellent care, giving time to answer questions and ask questions!!! very pleased!
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Feb 12, 2020
Very great experience from the front desk to the labs to the doctor and nurse. The care was top of line.
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Feb 10, 2020
just part of the cattle
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Feb 9, 2020
Dr Chen is excellent!
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Feb 8, 2020
Dr. Chen is very caring and spent a lot of time with me discussing my needs. I appreciate him so much.
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Feb 7, 2020
I have been going to Dr Chen for at least 10 yrs and he is wonderful, always very concerned with my problem and helping me find a resolution. he's also very personably
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Feb 5, 2020
I have the utmost respect for Dr. Chen and his ability to diagnose and follow up on and any issues I might have
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Feb 4, 2020
Dr. Chen has always been amazing with his level of knowledge, friendliness, and best bedside manner of any doctor I have ever had. Another thing I really appreciate is his compassion, being a straight answer person, and overall truly genuine.
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Feb 3, 2020
I love Dr. Chen! He is a great doctor. He is caring, and takes the time to listen to my concerns. I feel very fortunate to have found him as a doctor.
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Feb 2, 2020
Dr. Chen is an excellent internist. Very caring physician.
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Jan 31, 2020
I appreciate the interest and care Dr. Chen shows for my overall well being.
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Jan 21, 2020
Dr Chen always explains things clearly and asks me if I have any questions about his treatment recommendations.
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Jan 21, 2020
Dr. Chen is always very generous with his time. I never feel rushed with him, which seems out of the ordinary these days.
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Jan 18, 2020
Excellent. very happy to be a new patient.
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Jan 16, 2020
Dr. Chen has an excellent bedside manner and always listens carefully to my questions.
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Jan 16, 2020
Very polite and carefully listened his care taker.
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Jan 15, 2020
Dr Chen has consistently, over the years, demonstrated a high level of expertise, professionalism, caring and customer service.
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Jan 15, 2020
I have always had a good experience here.
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Jan 14, 2020
Dr Chen always takes good care
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Jan 13, 2020
Dr Chen is truly a fantastic physician. I appreciate the time and effort he puts in.
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Jan 13, 2020
Love Dr Chen
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