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Richard C. Chen, MD
Internal Medicine
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About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

Ages SeenAdults

LanguagesEnglish
Insurance Accepted
Insurance listings are subject to change without prior notice.Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and texas True Choice. In network participation is updated on a monthly basis by the network.
Aetna
Elect Choice/Open Access EPO | HMO/QPOS/US Access/HMO Open Access HMO | Managed Choice/Open Access POS | Open Choice PPO
Beech Street of Texas
Beech Street of Texas PPO PPO
Blue Cross/Blue Shield
Blue Advantage (Gold, Silver, Bronze) HMO | Blue Choice Plus POS | Blue Choice PPO PPO | Federal Select PPO | HMO Blue Essentials HMO | Medicare Advantage Oncor/Energy Future Holdings Retirees PPO
Cigna Healthcare of Texas, Inc.
CAC Plan PPO | Cigna Healthcare of Texas, Inc. PPO PPO | Open Access Plus PPO
First Health
First Health PPO PPO
Great-West Healthcare (formerly One Health Plan)
Great West PPO PPO | Open Access PPO-Open Access PPO-OA
HealthSCOPE
HealthSmart Preferred Care (incl NTHN)
HealthSmart PPO PPO | HealthSmart Preferred Care EPO EPO | HealthSmart Preferred Care GEPO GEPO
Humana/ChoiceCare Network
ChoiceCare Concentric Network SmartNet PPO | Humana Medicare Advantage PPO/HMO | Humana/ChoiceCare Network PPO PPO
Imagine Health
SmartCare EPN PPO
Medicaid
Medicaid
Medicare
Medicare
Oscar Health Insurance Company of Texas
Oscar Health Ins Co of Texas EPO
Private Health Care System
Private Health Care System PPO PPO
Scott & White Health Plan
Baylor Scott & White Employee Network | BSW Preferred HMO Network | BSW Preferred PPO Network | HMO Network - Group | McLane Group Network | PHCS/ARGUS - PPO Network - Out-of-Area Member Plan | PPO Network - Group | TRS - Active Care Participants Network
United HealthCare
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies(collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Apr 9, 2018, Richard C. Chen, MD  has reported no outside relationship with Industry that is applicable to this listing.

Background
Education
  • Internship: Internal Medicine, Parkland Memorial Hospital, Dallas, TX
  • Residency: Internal Medicine, Parkland Memorial Hospital, Dallas, TX
  • Medical School: UT Health Science Center at San Antonio
Certifications
  • Internal Medicine - American Board of Internal Medicine
Hospital Affiliations
  • Baylor Scott & White Medical Center - Plano
  • The Heart Hospital Baylor Plano
Reviews(120)
Overall: 4.871
Friendliness/Courtesy of Doctor
Wait Time at Clinic
Time Doctor Spent with Patient
Doctor Efforts to Include in Decisions
Doctor Concern for Questions/Worries
Rate Doctor

Patient Comments2

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Aug 1, 2018
very competent and understanding. very easy to talk to.
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Aug 1, 2018
Dr. Chen has always been through and very personable at every visit. He answers my questions and offers treatment/care plans that have been beneficial to my health.
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Jul 30, 2018
he\'s always thorough, kind, professional and allows for questions
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Jul 17, 2018
No one compares to Dr. Chen. He is, without a doubt, the best provider I have ever known or experienced in my life. Dr. Chen makes me feel like "one of the family" every time I meet with him regardless of me need.
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Jul 17, 2018
always excellent
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Jul 16, 2018
Always helpful and caring.
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Jul 16, 2018
Dr. Chen performed a great and thorough job at my annual visit.
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Jul 16, 2018
Dr. Chen is personable and professional, a very valuable combination.
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Jul 13, 2018
Dr. Chen is an incredibly good listener and doctor. he spends as much time as the patient needs without making us feel rushed. he makes us laugh and knows exactly how to explain things to his patients. I don\'t feel like a patient.. I feel like his friend. I trust him and that\'s awesome!!
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Jul 13, 2018
Dr. Chen is very knowledgeable and friendly. He answered all questions I had.
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Jul 12, 2018
I\'ve been a patient of Dr. Chen for more than five years. I am extremely pleased with my care as well as his group of associates.
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Jul 11, 2018
I live approximately 25 miles away, but visiting Dr. Chen is always a great experience. He is familiar with my health and always makes the best decisions for me. I would recommend him to anyone. He is an incredible doctor.
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Jul 10, 2018
Dr. Chen always takes the appropriate amount of time with me, and makes me feel like he cares about my health.
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Jul 10, 2018
Couldn\'t be better!
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Jul 2, 2018
Dr. Chen is very caring and kind physician. I would definitely recommend him.
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Jul 2, 2018
Dr. Chen is wonderful. He truly cares about his patients and takes the time to listen to concerns
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Jun 28, 2018
Dr. Chen and staff are awesome
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Jun 28, 2018
Good info & Dr Chen takes time with us.
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Jun 28, 2018
Always Awesome! They always take care of me outstanding.
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Jun 27, 2018
the best....
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Jun 22, 2018
Dr. Chen is one of best physicians I see. I love and appreciate his approach and honesty in finding solutions.
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Jun 21, 2018
Dr Chen took plenty of time to talk with me and answered all my questions. I really appreciate that.
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Jun 21, 2018
Very helpful and caring.
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Jun 21, 2018
Dr Richard C. Chen has been my Primary Dr for about 20 years and in my opinion the very best. He is always friendly, courteous, and respectful to myself and my wife when she is with me.He answers any and all questions we have concerns about, and asks if I or we have any questions to ask him. HE IS THE BEST IN OUR OPINION.!!!!!!!!!!!
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Jun 18, 2018
Dr. Chen is always extremely attentive and I never feel rushed. He is an excellent doctor.
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Jun 14, 2018
I like that he takes the time to explain things and he listens well to what my concerns are. never feel rushed.
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Jun 8, 2018
Dr. Chen is very thorough and I feel like my health is important to him.
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Jun 8, 2018
Dr. Chen is great. He listens, explains well and I am always confident in his assessment of the situation. Dr. Chen is also very observant and discerning.
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Jun 7, 2018
I wanted Dr. Chen to help me see a specialist for spine issues and I was frustrated with he outcome. he ordered x rays but did not call to discuss.
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Jun 4, 2018
I like him so much I recently recommended my wife to him.
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Jun 4, 2018
great!
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Jun 4, 2018
Dr. Chen has always been kind, professional and concerned. He is the best dr that I have visited at Baylor ever.
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Jun 2, 2018
it was a nice and accommodating overall first time visit.
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May 31, 2018
Dr. Chen is awesome!
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May 31, 2018
Dr. Chen listened and responded to all my concerns. Made me feel comfortable.
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May 29, 2018
Very pleased with care I get. always topnotched.
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May 29, 2018
excellent, knowledgeable , empathy
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May 24, 2018
Always great and caring!!
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May 24, 2018
He\'s the best most honest ever!
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May 17, 2018
everything was perfect, waiting time, care, new location ,time spent w/ friend/provider, well informed on all questions asked from both of us. No one in a rush to get you out the door asap.
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May 16, 2018
Great doctor! Dr. Chen always takes time to listen to my concerns and address them quickly.
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May 15, 2018
Dr Richard Chen is an amazing primary care physician who really cares not only about just the well being of his patients, but also about his patient\'s overall integrity and mental health as a whole. Dr Chen is one of the most caring and practical doctors I have ever met.
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May 15, 2018
Dr Chen is super great. He listens well, asks lots of question and makes you feel that you\'re in good hands.
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May 15, 2018
This was my first visit to meet with Dr. Chen. It was a very good meeting in that I felt he took adequate time getting to know me, was very competent, interested in my physical condition, and very helpful when explaining a couple concerns I had. Very gla d I made the change to Dr. Chen.
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May 14, 2018
Dr Chen is always patient and thorough. the staff is great as well
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May 14, 2018
excellent
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May 14, 2018
Could not have been a better office visit.
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May 10, 2018
Dr. Chen and his staff always provide great care.
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May 8, 2018
bing bang boom he got me in and out
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May 8, 2018
Dr Chen took to answer all my questions
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May 7, 2018
Dr. Chen is always thorough, friendly, and shows concern regarding medical issues.
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May 7, 2018
He is professional, friendly, sharing and takes time to listen and discuss my issues. He makes a plan, helps me understand and implement "our" plan for my good health. I have faith in his professional knowledge and he helps me understand my health issues.
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May 3, 2018
a friendly efficient knowlegable dr. who inspires my confidence in best care and concern for me
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May 3, 2018
very friendly and easy to talk to. took his time and explained things. very pleased
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May 2, 2018
Good experience and that\'s why I continue to go to this care provider for the past couple of years now.
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May 1, 2018
I don\'t feel comfortable seeing anyone other than Dr. Chen.
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Apr 30, 2018
listens to my concerns
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Apr 27, 2018
wow! immediate attention and excellent care! I was certainly impressed and grateful to have this excellent medical attention. Thank You.
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Apr 27, 2018
listens and explains
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Apr 27, 2018
Dr Chen is a compassionate and exceptionally competent physician.
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Apr 26, 2018
Very professional and informative.
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Apr 24, 2018
Dr. Chen is great ! I have been his patient for about ten years, and I referred my Mom about eight years ago and she has also been his patient since that time. She is a retired nursing professor, taught at one of the highest (if not the highest) ranked nursing program in Texas, and also as a director of nursing program. She thinks that Dr. Chen is great, too !
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Apr 23, 2018
Took his time addressing some personal concerns I had about my daily routine.
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Apr 23, 2018
Have been seeing Dr. Richard Chen for a number of years. He and his team have been very responsive to my care.
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Apr 23, 2018
Dr. Chen was very professional but also took the time to explain medical concepts in everyday language. He gave me confidence that he will follow up until we figure out what is going on.
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Apr 19, 2018
Dr. listened to my concerns and questions.
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Apr 17, 2018
SEVERAL MEMBERS OF MY FAMILY USE DR. CHEN. WE ARE VERY PLEASED WITH HIM.
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Apr 17, 2018
Good service!
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Apr 16, 2018
awesome. caring. intelligent.
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Apr 13, 2018
Dr. Richard Chen and his staff are the best providers for general health that I have ever experienced in the 40 years plus I have been in Plano, Tx.
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Apr 12, 2018
Dr. Chen is a very knowledgeable, professional and caring doctor and he has a great staff supporting him.
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Apr 10, 2018
I have in the past and still do trust Dr. Chen with my life.
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Apr 10, 2018
Dr. Chen is the best!
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Apr 6, 2018
best dr. ever
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Apr 5, 2018
well done
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Apr 2, 2018
very thorough and caring.
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Mar 29, 2018
Dr. Chen is the best care provider I have ever seen.
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Mar 29, 2018
I have been a patient of Dr. Chen\'s for approximately 15 years. He is an outstanding physician in every way possible. He is extremely competent in his medical field but also very compassionate and concerned at a personal level. He listens and then explains his diagnosis in layman\'s terms that are never condescending.
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Mar 27, 2018
Dr. Chen is experienced and empathetic. He listens to your situation and provides thoughtful care.
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Mar 26, 2018
good primary care physician
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Mar 26, 2018
Dr Chen is an excellent listener who gives me plenty of time. I never feel rushed. While being thorough he is explaining diagnosis. It is encouraging to know I have the most skilled Dr I\'ve ever had.
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Mar 22, 2018
Dr. Richard Chen treated me politely and with great passion. He answered my questions thoroughly and patiently. I now understand why they are called "FAMILY" doctor, for a reason. He treats his patient like his own family.
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Mar 22, 2018
I really appreciate Dr. Chen\'s thoughtfulness and patience he demonstrated while caring for me.
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Mar 20, 2018
Dr. Chen was very helpful.
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Mar 19, 2018
Dr.Chen always gives my family excellent care, we like him very much
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Mar 16, 2018
Informative
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Mar 16, 2018
excellent
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Mar 16, 2018
Dr Chen is awesome!! I really enjoy having him as my primary care doctor! He makes you feel comfortable, is very thorough and takes the time to ensure you\'re good to go.
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Mar 15, 2018
friendly, concerned, spends time listening and explaining
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Mar 9, 2018
I am satisfied with Dr. Chen
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Mar 8, 2018
Always takes time to listen first, and I never feel rushed.He is interested & interesting & knowledgeable .
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Mar 8, 2018
good
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Mar 7, 2018
Dr Chen listens to me and is concerned for my welfare. He is thorough and competent, and he explains his diagnosis and the treatment plan in a way that is easy to understand. I would recommend him to anyone.
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Mar 5, 2018
I cannot recommend Dr. Chen enough. He is simply the best.
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Mar 5, 2018
The care provider was able to restore my ability to hear in my left ear by removing a wax plug from my left ear.
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Mar 3, 2018
Dr. Chen is always attentive and interactive in addressing my needs. He listens to my concerns and takes time to answer any questions. He is the first doctor in many years to really help me tackle my high cholesterol and get it under control. I attribute this in large part to how easy it is to schedule follow-up appointments, get lab work done, and having access to my records online.
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Mar 3, 2018
I was very pleas d with the service given to me by Dr Chen.
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Mar 2, 2018
I have been going to Dr. Chen for 15+ years and he has been wonderful. We have reduce the amount of medicine I need to take for allergies by refining when and what I do take and he is alway looking at preventive care based on my family\'s medical history. I always recommend him to friends/family.
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Mar 2, 2018
Dr. Chen spent quite a bit of time with me listening and discussing my concerns.
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Mar 2, 2018
absolutely the best!
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Mar 1, 2018
I had a list of questions that were of concern to me. Each one was answered to my satisfaction with explanations. Of the best visits I\'ve had!
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Feb 28, 2018
Dr Chen is remarkable and very knowledgeable and caring. Answers all my questions.
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Feb 28, 2018
I am very happy to have found Dr. Chen. He is simply amazing. He listens and takes the time to speak to his patients and treats them as people, not just numbers. He seems to genuinely care about each patient and is very knowledgeable and confident in what he does, which puts me at ease.
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Feb 28, 2018
very thoughtful and thorough
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Feb 27, 2018
Dr Chen is an excellent Internist. He is a role model for other physicians.
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Feb 26, 2018
always good
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Feb 23, 2018
all was handled in a highly skilled manner as well as a caring matter
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Feb 22, 2018
Dr. Chen always takes the time to answer all questions and is warm and friendly. I am always comfortable and well taken care of.
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Feb 19, 2018
I have been going to Dr. Chen for many years and I trust he has the best interests in my health.
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Feb 19, 2018
Dr. Chen is very intelligent and very personable.
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Feb 19, 2018
Glad I found Dr Chen. Have been seeing him for a few years (my wife has also) - compassionate, thorough, direct, caring
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Feb 19, 2018
Dr. Chen is the best: personable, knowledgeable, precise and concise. His diagnosis and treatment are first rate.
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Feb 19, 2018
Dr. Chen asked questions about me to understand my issue and how to approach it. He is an excellent communicator and listener. He was compassionate and described the rationale for his treatment approach.
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Feb 17, 2018
Dr Chin always tries to make sure that my questions are answered and related care is provided.
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Feb 17, 2018
I need a new doctor and will definitely ask for Dr. Chen. He provided very good recommendations, was thorough, showed genuine concern, and was personable.
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Feb 17, 2018
Dr. Chen is a true professional and a great doctor. I really appreciate the care he and his assistant gave me.
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Feb 16, 2018
He is not my regular doctor and7I didn\'t spend much time with him, but he was attentive, professional & quickly took care of my problem, conferring with a specialist.
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Feb 15, 2018
Dr. Chen was awesome to talk to and super relatable.
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Feb 15, 2018
Dr Chen and his nurse are always very attentive to my conditions. Very professional and cordial. I always feel comfortable to discuss any medical conditions that I have with Dr. Chen and his nurse. Wish all doctors are more like Dr. Chen.
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Feb 12, 2018
Dr. Chen has always shown concern and care for treating me.
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