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Richard C. Chen, MD

Internal Medicine

Accepts New Patients
MyBSWHealth portal
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About Richard C. Chen, MD

Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenAdults, Geriatrics
Hospital Affiliations
  • Baylor Scott & White Medical Center - Plano
  • Baylor Scott & White The Heart Hospital - Plano
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Aetna - Choice POS II
Aetna - Elect Choice
Aetna - Health Network Only
Aetna - Health Network Option
Aetna - HMO
Aetna - Managed Choice
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Aetna - Open Choice PPO
Aetna - QPOS
Aetna - Select SM
Aetna - US Access
Baylor Scott & White Health Plan - Baptist St Anthony Preferred HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Access PPO
Baylor Scott & White Health Plan - BSW Plus HMO-Group
Baylor Scott & White Health Plan - BSW Plus HMO-Individual/Family
Baylor Scott & White Health Plan - BSW Plus PPO-Group
Baylor Scott & White Health Plan - BSW Plus PPO-Individual/Family
Baylor Scott & White Health Plan - BSW Preferred HMO - Individual Marketplace
Baylor Scott & White Health Plan - BSW Preferred HMO Network - Group
Baylor Scott & White Health Plan - BSW Preferred PPO Network
Baylor Scott & White Health Plan - BSW Premier HMO-Group
Baylor Scott & White Health Plan - BSW Premier HMO-Individual/Family
Baylor Scott & White Health Plan - BSW Premier PPO
Baylor Scott & White Health Plan - BSW SeniorCare Advantage HMO
Baylor Scott & White Health Plan - BSW SeniorCare Advantage PPO
Baylor Scott & White Health Plan - BSW Solutions PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Baylor Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Baylor Scott & White Health Plan - Covenant Preferred HMO
Baylor Scott & White Health Plan - EPO Network-Individual/Family
Baylor Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Baylor Scott & White Health Plan - Hendrick Health Employee Plan
Baylor Scott & White Health Plan - HMO Network-Group
Baylor Scott & White Health Plan - HMO Network-Individual/Family
Baylor Scott & White Health Plan - McLane Group Network
Baylor Scott & White Health Plan - PPO Network-Group
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Accepts New Patients
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - Flexcare
Cigna - Great West Open Access PPO-Open Access
Accepts New Patients
Cigna - Great West POS
Accepts New Patients
Cigna - Great West PPO
Accepts New Patients
Cigna - HMO
Cigna - HMO Open Access
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
DFW ConnectedCare - American Airlines Employee Benefit Plan
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
Accepts New Patients
FirstCare Health Plans - BSW Plus HMO
FirstCare Health Plans - BSW Plus PPO
FirstCare Health Plans - BSW Preferred HMO Network - Group
FirstCare Health Plans - Hendrick Health Employee Plan
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Humana - ChoiceCare
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans
Humana - National POS
Imagine Health - EPN
Accepts New Patients
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care SYstem PPO
Accepts New Patients
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Health Plan - Ambetter Balance Care - Silver
Accepts New Patients
Superior Health Plan - Ambetter Essential Care - Bronze
Accepts New Patients
Superior Health Plan - Ambetter Secure Care - Gold
Accepts New Patients
Superior Health Plan - CHIP
Superior Health Plan - CHIP Perinate
Superior Health Plan - Foster Care
Superior Health Plan - STAR
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest HealthCare - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth - Group Medicare Advantage
Accepts New Patients
UnitedHealth - Medicare Complete
Accepts New Patients
UnitedHealth - Medicare Gold
Accepts New Patients
UnitedHealth - Medicare Silver
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Medical School: University of Texas Health Science Center San Antonio (1996)
  • Internship: Internal Medicine, Parkland Memorial Hospital (1997)
  • Residency: Internal Medicine, Parkland Memorial Hospital (1999)
Certifications
  • Internal Medicine - American Board of Internal Med
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education. To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities. The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements. Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Aug 25, 2020, Richard C. Chen, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews (350) for Richard C. Chen, MD

Overall: 4.9*
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Patient Comments**

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May 15, 2023
Dr Chen took more personal interest in my health than any physician in recent memory REALLY appreciated his sincerity and the depth with which he approached my visit.
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May 14, 2023
Dr. Chen and his staff are, without a doubt, the best professionals to work with.
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May 14, 2023
Dr.Chen is a great doctor. Listens to you and has compassion.
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May 12, 2023
Dr. Chen has been our PCP for a long time. We have family and friends that see him because we referred them.
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May 11, 2023
Dr. Chen always takes the time to listen to any concerns I have.
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May 10, 2023
Thorough exam, never hurried, good listener and takes the time to explain medicalese.
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May 9, 2023
Shows upmost care and concern for the well being of the patient not only physically, but mentally as well.
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May 6, 2023
Dr. Chen is the best physician I've ever had. He takes the time to listen to me issues and then explains the reason behind the issue as well as directives for rectifying it. I've already referred so many patients to him. Best I've ever had. BY FAR!!!
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May 5, 2023
Dr Chen cares and is very thorough. Would highly recommend.
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May 4, 2023
Friendly and efficient
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May 3, 2023
Very knowledgeable and listens to concerns. Very patient and understanding
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May 3, 2023
I made unscheduled visit on Sat. Morning because I suspected a uti and my husbandWas in hospital. He graciously agreed to seeAnd treat me! I will always remember hisKindness during a difficult time in our family!
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May 1, 2023
Excellent
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May 1, 2023
Dr. Chen and his staff are very professional and friendly!
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Apr 27, 2023
Been going to Dr. Chen for a very long time and, God willing, for a lot longer. He is caring, professional, knowledgeable and a perfect personality for a physiciian.
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Apr 26, 2023
Thorough, thoughtful, compassionate
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Apr 26, 2023
Excellent service
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Apr 25, 2023
Knowledgeable, Caring and Friendly
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Apr 25, 2023
Dr Chen is the most caring, patient doctor I have ever known.
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Apr 25, 2023
Easy to communicate with and answers all my questions throughly.
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Apr 25, 2023
Dr. Chen is an excellent doctor. I trust him.
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Apr 24, 2023
Dr Chen answers questions and not rush patient.
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Apr 22, 2023
Dr. Chen had been my provider for years and am very satisfied with my care.
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Apr 22, 2023
Easy to communicate with & will acknowledge your concerns
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Apr 21, 2023
Dr. Chen is always professional, spot on diagnosing my issues. He is helpful, knowledgeable and willing to get down to the correct diagnosis
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Apr 21, 2023
Kind, friendly, caring, bright
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Apr 21, 2023
Dr. Chen is always consistently great!!
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Apr 20, 2023
The best
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Apr 20, 2023
Dr Chen answered all of my questions.Ordered labs and did my referrals.
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Apr 20, 2023
Dr Chen took time with me during my annual physical. Listened to my concerns and ordered test, labs and resolutions to medical issues. Genuinely cares about my health.
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Apr 20, 2023
Dr Chen is exceptional!
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Apr 19, 2023
Dr. Chen is Awesome! Give him a raise!
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Apr 18, 2023
Patient felt comfortable explained everything to me took time to explain I am very happy with him
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Apr 18, 2023
Excellent care provider. Doctor Chen cares, listens and gives great advice.
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Apr 18, 2023
Dr. Chen is a good listener. He also suggests treatment options (not just meds but also lifestyle choices).
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Apr 16, 2023
Excellent
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Apr 16, 2023
Dr Chen allows me to be a part of my decision making healthcare challenges.
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Apr 15, 2023
Dr. Chen raises the bar for ALL providers. He listens to me & makes recommendations for me. It's not cookie cutter. He is genuine & sincere. Yvette is also wonderful & shouldn't be overlooked. Remarkable professionals that I recommend to all family & friends
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Apr 15, 2023
Provider is knowledgeable and friendly. Great dr and great person too!
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Apr 13, 2023
He is caring, thoughtful, intelligent, always listens and considers all of the options.
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Apr 13, 2023
Outstanding
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Apr 12, 2023
Dr Chen is the best
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Apr 11, 2023
Efficient and engages on a personal level
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Apr 10, 2023
Dr Chen treats the patient with respect
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Apr 7, 2023
Dr Chen is always awesome
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Apr 4, 2023
The best ever! In all areas and ways!
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Apr 2, 2023
Very caring w/ his patients.
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Mar 31, 2023
Always attentive, caring and easy to talk to.
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Mar 31, 2023
Great
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Mar 30, 2023
The care provider and his staff are exceptional, your procedure in making appoints by phone and the staff taking the calls is a bad experience every time, this practice and policy needs a LOT of attention and modifications, this is the BIGGEST problem with your service, the doctors and nurses are exceptional the other however is the problem
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Mar 29, 2023
He is a wonderful Dr very concerned and listens
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Mar 29, 2023
Great
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Mar 28, 2023
Experienced and excellent communications skills.
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Mar 28, 2023
Next to perfect
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Mar 27, 2023
Dr. Chen is very knowledgeable and sociable. He tends to forget things we have spoken about in prior appointments. It is very small issue.
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Mar 25, 2023
Dr. Chen has always had a ready solution for all my medical issues. He is the best!
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Mar 24, 2023
Very friendly and answered all of my quey.
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Mar 24, 2023
Excellent
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Mar 21, 2023
Dr Chen is very kind and A good Dr
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Mar 10, 2023
Besides being an intelligent/enlightened internist, Richard is a nice guy. He knows how to listen and provide realistic observations of my feelings.
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Mar 8, 2023
Dr. Chen is always on time, friendly, professional and considerate. He also listens and involves me in my health concerns and treatment.
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Mar 8, 2023
Dr. Chen is the best doctor that I go to. He is a great listener and is genuinely concerned about my best care and well being. He makes sure to answer every question that I have before he leaves my appointment.
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Mar 7, 2023
Very organized, professional and very kind.
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Mar 7, 2023
First rate
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Mar 4, 2023
Great experience
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Mar 4, 2023
Very satisfactory.
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Mar 2, 2023
He takes his time and answers all your questions and he really listens! He's assist is also wonderful so kind and caring.
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Mar 2, 2023
Great bedside manner
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Feb 28, 2023
Excellent doctor- very personable
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Feb 27, 2023
Excellent. He is insightful and listens to you.
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Feb 26, 2023
Professional, communicates clearly and listens
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Feb 24, 2023
I will recommend him to anyone!
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Feb 24, 2023
Excellent as always.
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Feb 24, 2023
He's been our constant health advisor for many years. We trust Dr. R Chen
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Feb 23, 2023
Full explanation of my options. Made me feel comfortable and I trust his suggestions.
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Feb 21, 2023
He was professional and thorough. He was very likable.
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Feb 21, 2023
He helped me with my immediate needs
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Feb 20, 2023
High level of competence but with the patience of a monk. Always recommends the best doctors to see to your needs. Explains not only what is going on within your body but also notes what may be going on in your mind.
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Feb 20, 2023
I have more than once in the last 10 years
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Feb 19, 2023
Very impressed with bedside manner. He listened and heard, explained condition and treatment. Overall showed genuine concern. Will recommend him for sure!
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Feb 18, 2023
Great bedside manner
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Feb 17, 2023
He's a compassionate capable and knowledgeable doctor
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Feb 17, 2023
Dr Chen is one of the best doctor's I have ever been to!! I'm very fortunate to have him as I doctor!
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Feb 15, 2023
Very friendly, calm and knowledgeable!Really listens very good to your questions and answers them very well !I wouldn't want any other doctor !
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Feb 14, 2023
20 plus years with dr chen!!!
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Feb 14, 2023
I have been a patient for 30 + years
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Feb 14, 2023
Very knowledgeable
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Feb 11, 2023
I have trusted and benefited from Dr. Chef's care, guidance, and compassion since 2005. I have recommended him to my family and friends.
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Feb 10, 2023
Very efficient
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Feb 9, 2023
Great Doctor, always on top
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Feb 8, 2023
Dr. Chen is family!
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Feb 8, 2023
Best PCP I've ever had. Compassionate and I can relate with him on a personal level.
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Feb 8, 2023
Love Dr Chen and all staff (reception area and nurses).
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Feb 7, 2023
Excellent as usual
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Feb 5, 2023
I liked the doctor and most likely will change to him. Personable and asked pertinent questions.
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Feb 1, 2023
Dr Chen is great
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Jan 30, 2023
Dr. Chen and Nurse is very frendly and pleasant . They always remembers the last conversations (personal/professional) that we had. He check up on all the questions I have and make referals to other Doctors for me.
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Jan 28, 2023
Dr.Chen always listens to me and gives me the best care possible.
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Jan 27, 2023
Friendly & carding
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Jan 27, 2023
He always treats us like family!! Never felt rushed! He truly cares!!!!
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Jan 27, 2023
Greatest ever
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Jan 26, 2023
Excellent
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Jan 25, 2023
A pleasant and capable doctor who is very engaging and listens well.
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Jan 25, 2023
Very caring, considerate, listens to concerns, discusses treatment options
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Jan 24, 2023
I have seen Dr. Chen as my primary Doctor for several years.
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Jan 21, 2023
Dr Chen and his staff are excellent
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Jan 21, 2023
Dr Chen always takes time to explain and answer questions as well not rush our time together.
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Jan 20, 2023
Excellent doctor and nurse
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Jan 20, 2023
Very relatable, knowledgeable, reasonable. Caring. Down to earth.
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Jan 19, 2023
Dr Chen listens, questions, explains and Is most attentive to my needs
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Jan 18, 2023
Always knowledgeable, professional, and personable.
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Jan 17, 2023
Dr. Chen takes your health problems very seriously and finds the best way to take care of them promptly! He is the best!
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Jan 14, 2023
He has been my doctor for twenty years. I wouldn't go to anyone else.
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Jan 14, 2023
Listens, discusses and explains, patient and thorough, encouraging and understanding. Great physician.
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Jan 12, 2023
Always thorough, considerate and thoughtful. Genuinely cares about his patients.
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Jan 11, 2023
He is always so caring
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Jan 11, 2023
Just more like a friend then a doctor
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Jan 10, 2023
Great
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Jan 9, 2023
Dr Chen has been my provider for over 20 years. I have recommended my friends and family to him
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Jan 7, 2023
Takes time with you. Very efficient & through
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Jan 6, 2023
Great, Excellent, Most Excellent!!!
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Jan 4, 2023
Dr. Chen is concerned about his patients total health and asks questions and listens intently to answers and then offers his experience on options available.
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Jan 2, 2023
Listens, caring, helpful, wants the best outcome for people.
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Dec 31, 2022
I really like this guy. Spends necessary time assessing discussing options for treatment and I don't feel like I'm shoved through a "production line.".
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Dec 30, 2022
Dr Chen and his staff go above and beyond for their patients
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Dec 30, 2022
Dr Chen listens to us. He is caring and compassionate, as well as understands our needs. His bedside manner is unequaled! I will never leave Dr. Chen! I trust him completely!
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Dec 29, 2022
Dr. Chen is a good listener and takes the time to answer questions and explain issues in laymen's terms. Very respectful.
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Dec 28, 2022
He takes as much time as you need & explains everything so you can understand
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Dec 24, 2022
My husband and I both love seeing Dr Chen. Very caring doctor.
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Dec 24, 2022
Dr. Chen and his staff are the BEST!!! ALWAYS HAVE BEEN!!!!
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Dec 24, 2022
Covered everything
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Dec 23, 2022
Very professional & caring.
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Dec 20, 2022
Dr. Chen is very knowledgeable and professional. He addresses all my concerns and questions.
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Dec 19, 2022
Dr. Chen is always pleasant, professional, understanding and thorough. I am lucky to have him as my PCP.
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Dec 18, 2022
Dr. Chen is extremely professional, courteous, and takes the time needed to fully explain medical situations at a level that we can understand.
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Dec 17, 2022
Always professional and never hurried. I wouldn't go to anyone else
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Dec 16, 2022
Very personal and explained everything in layman's terms
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Dec 16, 2022
Dr. Chen is a caring and informed physician that knows my history and makes reliable health care decisions for my overall health.
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Dec 16, 2022
I've this doctor
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Dec 16, 2022
Very warm and engaging
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Dec 16, 2022
I have recommended Dr Chen to friends.
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Dec 14, 2022
Very personal
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Dec 14, 2022
Excellent
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Dec 13, 2022
Dr. Chen is a fabulous doctor. Very caring and listens to what the patient has to say.
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Dec 13, 2022
We've been patients of Dr Chen's for many years. He knows us and treats us like family.
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Dec 13, 2022
Very caring physician.
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Dec 12, 2022
My state of mind was 100% better after my visit with Doctor Chen
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Dec 11, 2022
Listened well; thorough and thoughtful; explained things easily; took time for discussion
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Dec 10, 2022
He was personable and caring. He took care of my issue for my PCP who was not able. I would see him any time.
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Dec 7, 2022
Dr Chan is very knowledgeable in his practice. He is very personable and very easy to talk to about my questions. I would definitely recommend him to anybody looking for a good internal medicine doctor.
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Dec 7, 2022
Great doctor
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