Locations of Robert Cusser, DO

Biography

Ages Seen
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: DO, Kansas City University of Medicine and Biosciences (2014)
Residency: General Psychiatry, Dell Medical School at the University of Texas (2016)
Fellowship: Child Psychiatry, Wright State University School of Medicine (2018)
Residency: Adult Psychiatry, Wright State University School of Medicine (2019)
Education: Wright State University School of Medicine (2019)
Certifications
Psychiatry- American Board of Psychiatry and Neurology Child and Adolescent Psychiatry- American Board of Psychiatry and Neurology
Hospital Affiliations
Baylor Scott & White Medical Center - Pflugerville (Building 1)
Baylor Scott & White Medical Center - Buda
Baylor Scott & White Medical Center - Lakeway
Baylor Scott & White Medical Center - Austin
Baylor Scott & White Medical Center - Temple
Baylor Scott & White Medical Center - Round Rock

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Patient Ratings (225)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.6 overall patient satisfaction
averageRating metric
4.6
Friendliness/Courtesy of Care Provider
4.2
Wait Time at Clinic
4.7
Time Care Provider spent with Patient
4.6
Provider showed concern
4.6
Provider included you in decisions
4.5
Rate Care Provider

Patient Comments (89)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Robert Cusser receives overwhelmingly positive feedback from patients who consistently praise his listening skills and attentiveness. Patients repeatedly describe him as genuinely caring, compassionate, and non-judgmental, creating a safe environment where they feel comfortable opening up about their concerns. His thoroughness in asking insightful questions, explaining treatment plans clearly, and taking time with patients without rushing them is frequently highlighted. Many patients appreciate his professional knowledge and expertise in psychiatry, particularly his thoughtful approach to medication management and his ability to provide accurate diagnoses. Patients also value that he makes them feel heard and understood, with several noting he is the best psychiatrist they have ever had.

Patients also share

The reviews reveal minimal criticism, with only one significantly negative experience. One patient gave a low rating after feeling dismissed during a visit, reporting that Dr. Cusser suggested they were on a "diagnosis hunt" and could find someone to give them the diagnosis they wanted. This patient felt unable to use prepared notes during the appointment and did not feel safe or comfortable enough to ask, resulting in incomplete answers to questions. A few other reviews mention that initial visits were not particularly warm or empathetic, with one patient noting the experience wasn't as soft as expected, though they acknowledged understanding the difference between psychiatrists and therapists. One review indicated initial skepticism due to a negative experience with another provider, though this was ultimately resolved positively.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.