Locations of Robert Cusser, DO

Biography

Ages Seen
Children (ages 3-11)
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: DO, Kansas City University of Medicine and Biosciences (2014)
Medical School: Kansas City University of Medicine and Biosciences (2014)
Residency: General Psychiatry, Dell Medical School at the University of Texas (2016)
Residency: General Psychiatry, Dell Medical School at the University of Texas (2016)
Fellowship: Child Psychiatry, Wright State University School of Medicine (2018)
Residency: Adult Psychiatry, Wright State University School of Medicine (2019)
Education: Wright State University School of Medicine (2019)
Residency: Adult Psychiatry, Wright State University School of Medicine (2019)
Certifications
Psychiatry- American Board of Psychiatry and Neurology Child and Adolescent Psychiatry- American Board of Psychiatry and Neurology Child and Adolescent Psychiatry- American Board of Psychiatry and Neurology Psychiatry- American Board of Psychiatry and Neurology
Hospital Affiliations
Baylor Scott & White Medical Center - Pflugerville (Building 1)
Baylor Scott & White Medical Center - Buda
Baylor Scott & White Medical Center - Lakeway
Baylor Scott & White Medical Center - Austin
Baylor Scott & White Medical Center - Temple
Baylor Scott & White Medical Center - Round Rock

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Patient Ratings (234)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.6 overall patient satisfaction
averageRating metric
4.6
Friendliness/Courtesy of Care Provider
4.3
Wait Time at Clinic
4.7
Time Care Provider spent with Patient
4.6
Provider showed concern
4.6
Provider included you in decisions
4.5
Rate Care Provider

Patient Comments (95)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Robert Cusser receives consistent praise for being an excellent listener who takes time with patients and makes them feel genuinely heard and understood. Patients repeatedly highlight his empathetic, caring, and non-judgmental approach, noting that he creates a safe environment where they feel comfortable opening up about mental health concerns. His thoroughness stands out, with many reviews mentioning his detailed note-taking, insightful questions, and comprehensive explanations of medications and treatment plans. Patients appreciate that he focuses on finding root causes rather than simply prescribing medication, with several noting his emphasis on lifestyle changes when appropriate. His professionalism, knowledge, and ability to provide accurate diagnoses are frequently mentioned, and many long-term patients express deep gratitude for his care, with some calling him the best psychiatrist they've ever had.

Patients also share

While the vast majority of reviews are positive, a few patients noted concerns about Dr. Cusser's bedside manner, particularly during initial visits. One patient felt he wasn't very warm and sometimes delivered information too quickly in a way that was difficult to understand, though they acknowledged this might improve as the relationship develops. Two patients had significantly negative experiences: one felt he was completely closed-minded and didn't consider all life circumstances, while another felt dismissed and shut down during their visit, particularly when they weren't able to articulate answers without referring to prepared notes. A couple of reviews mentioned that his approach can feel more clinical than empathetic, which some patients attributed to the difference between psychiatrists and therapists, though they still found value in his care.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.