Locations of Robert Cusser, DO

Baylor Scott & White Clinic - Round Rock 425 University
425 University Blvd , Round Rock, TX, 78665- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: DO, Kansas City University of Medicine and Biosciences (2014) |
| Medical School: Kansas City University of Medicine and Biosciences (2014) |
| Residency: General Psychiatry, Dell Medical School at the University of Texas (2016) |
| Residency: General Psychiatry, Dell Medical School at the University of Texas (2016) |
| Fellowship: Child Psychiatry, Wright State University School of Medicine (2018) |
| Residency: Adult Psychiatry, Wright State University School of Medicine (2019) |
| Education: Wright State University School of Medicine (2019) |
| Residency: Adult Psychiatry, Wright State University School of Medicine (2019) |
| Certifications | |||
|---|---|---|---|
| Psychiatry- American Board of Psychiatry and Neurology | Child and Adolescent Psychiatry- American Board of Psychiatry and Neurology | Child and Adolescent Psychiatry- American Board of Psychiatry and Neurology | Psychiatry- American Board of Psychiatry and Neurology |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Pflugerville (Building 1) |
| Baylor Scott & White Medical Center - Buda |
| Baylor Scott & White Medical Center - Lakeway |
| Baylor Scott & White Medical Center - Austin |
| Baylor Scott & White Medical Center - Temple |
| Baylor Scott & White Medical Center - Round Rock |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (15)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-ERS BSW Preferred HMO NetworkBaylor Scott & White Health Plan-HMO Network-GroupBaylor Scott & White Health Plan-HMO Network-Individual/FamilyBaylor Scott & White Health Plan-RightCare STAR Medicaid Network
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Blue Cross Blue Shield - (37)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Group Medicare Advantage Open Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Choice Premier (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Classic (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Protect (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Saver Plus (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-HealthSelectBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-ParPlanBlue Cross Blue Shield-STAR KidsBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Catalyst Health Group - (1)Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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Centivo Network - (1)Centivo Network-Centivo Network - Baylor Scott & White Premier
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Cigna - (1)Cigna-HMO Open Access
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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FirstCare Health Plans - (3)FirstCare Health Plans-CHIPFirstCare Health Plans-FirstCare Select Plus HMO NetworkFirstCare Health Plans-STAR Medicaid - MRSA
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Humana - (1)Humana-Military BH
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Medicaid - (2)Medicaid-Superior HealthPlanMedicaid-Traditional Medicaid
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Medicare - (2)Medicare-RailroadMedicare-Traditional Medicare
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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Optum - (1)Optum-Optum Behavioral Health
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Prism Electric - (1)Prism Electric-BSW Premier - Prism
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TriWest HealthCare - (1)TriWest HealthCare-Community Care Network
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United HealthCare - (8)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-Navigate BalancedUnited HealthCare-Select PlusUnited HealthCare-STAR KidsUnited HealthCare-SurestUnited HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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WellMed - (15)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage (HMO)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Dual Complete (HMO DSNP)WellMed-UnitedHealthcare Dual Complete Choice (Regional PPO DSNP)WellMed-UnitedHealthcare Dual Complete Select (HMO POS DSNP)WellMed-UnitedHealthcare Group Medicare Advantage (HMO)WellMed-UnitedHealthcare Medicare Advantage Ally (HMO POS CSNP)WellMed-UnitedHealthcare Medicare Advantage Choice (Regional PPO)WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (234)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.6 | Friendliness/Courtesy of Care Provider | |
| 4.3 | Wait Time at Clinic | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.6 | Provider showed concern | |
| 4.6 | Provider included you in decisions | |
| 4.5 | Rate Care Provider |
Patient Comments (95)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Robert Cusser receives consistent praise for being an excellent listener who takes time with patients and makes them feel genuinely heard and understood. Patients repeatedly highlight his empathetic, caring, and non-judgmental approach, noting that he creates a safe environment where they feel comfortable opening up about mental health concerns. His thoroughness stands out, with many reviews mentioning his detailed note-taking, insightful questions, and comprehensive explanations of medications and treatment plans. Patients appreciate that he focuses on finding root causes rather than simply prescribing medication, with several noting his emphasis on lifestyle changes when appropriate. His professionalism, knowledge, and ability to provide accurate diagnoses are frequently mentioned, and many long-term patients express deep gratitude for his care, with some calling him the best psychiatrist they've ever had.
Patients also share
While the vast majority of reviews are positive, a few patients noted concerns about Dr. Cusser's bedside manner, particularly during initial visits. One patient felt he wasn't very warm and sometimes delivered information too quickly in a way that was difficult to understand, though they acknowledged this might improve as the relationship develops. Two patients had significantly negative experiences: one felt he was completely closed-minded and didn't consider all life circumstances, while another felt dismissed and shut down during their visit, particularly when they weren't able to articulate answers without referring to prepared notes. A couple of reviews mentioned that his approach can feel more clinical than empathetic, which some patients attributed to the difference between psychiatrists and therapists, though they still found value in his care.