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Roberto Baylon Dela Cruz, MD

Family Medicine

Accepts New Patients
MyBSWHealth portal
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About Roberto Baylon Dela Cruz, MD

Roberto dela Cruz, Jr., MD has joined Baylor Family Health Center at Richardson. Dr. dela Cruz is board certified in family medicine and is committed to treating the entire family. He offers a full spectrum of primary care services providing care for children ages five and older, as well as all adults. His special interests include preventive medicine, women's health, chronic disease management, and minor office procedures.

Dr. dela Cruz earned his medical degree and completed a residency in family medicine at the University of Texas Medical Branch at Galveston. He is currently welcoming new patients and accepts most insurance plans. Baylor Family Health Center at Richardson utilizes an Electronic Health Record system allowing them to better serve their patients, coordinate care and enhance the patient experience. Baylor Scott & White Family Health Center - Richardson is a certified Level 3 Patient Centered Medical Home and most recently was awarded the Texas Physician Practice Quality Improvement Award by TMF, in partnership with Texas Medical Association and Texas Osteopathic Medical Association. He enjoys spending time with his wife and his 2 boys.



LanguagesEnglish
Ages SeenChildren (ages 3-11), Adolescents (ages 12-18), Adults, Geriatrics
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Aetna - Choice POS II
Aetna - Elect Choice
Aetna - Health Network Only
Aetna - Health Network Option
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Aetna - Open Choice PPO
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Aetna - US Access
Accepts New Patients
Baylor Scott & White Health Plan - BSW Access PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Extended PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred EPO Network
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO - Individual Marketplace
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Baylor Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Baylor Scott & White Health Plan - Covenant Preferred HMO
Accepts New Patients
Baylor Scott & White Health Plan - EPO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Baylor Scott & White Health Plan - Hendrick Health Employee Plan
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - McLane Group Network
Accepts New Patients
Baylor Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Baylor Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Baylor Scott & White Quality Alliance - DFW ConnectedCare
Accepts New Patients
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - Flexcare
Cigna - Great West Open Access PPO-Open Access
Accepts New Patients
Cigna - Great West PPO
Accepts New Patients
Cigna - HMO
Cigna - HMO Open Access
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
Accepts New Patients
FirstCare Health Plans - BSW Plus HMO
Accepts New Patients
FirstCare Health Plans - BSW Plus PPO
Accepts New Patients
FirstCare Health Plans - BSW Preferred HMO Network - Group
Accepts New Patients
FirstCare Health Plans - Hendrick Health Employee Plan
Accepts New Patients
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Humana - ChoiceCare
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Accepts New Patients
Humana - Medicare Advantage Plans
Accepts New Patients
Humana - National POS
Imagine Health - EPN
Accepts New Patients
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Accepts New Patients
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Accepts New Patients
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care SYstem PPO
Accepts New Patients
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - CHIP
Superior - CHIP Perinate
Superior - Foster Care
Superior - STAR
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Medical School: University of Texas Medical Branch - Galveston (2006)
  • Residency: Family Medicine, UTMB-Galveston (2009)
Certifications
  • Family Medicine - American Board of Family Medicine
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education. To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities. The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements. Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Aug 25, 2020, Roberto Baylon Dela Cruz, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews (228) for Roberto Baylon Dela Cruz, MD

Overall: 4.8*
Care Provider Efforts to Include in Decisions
Friendliness / Courtesy of Care Provider
Care Provider showed Concern for Questions/Worries
Time Care Provider spent with Patient
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Wait Time at Clinic

Patient Comments**

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Sep 13, 2022
He is an excellent doctor. Referred me to a specialist, which is what I wanted.
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Sep 9, 2022
Dr. Dela Cruz is awesome. He has excellent patient care
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Sep 7, 2022
Professional Friendly Effective Knowledgeable
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Sep 3, 2022
He comes to the appointment ready to discuss test results and any issues I might have. I feel he is really giving me a good review based on the tests and my history.
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Sep 3, 2022
Dr Dela Cruz has been my entire family's physician for a decade. He cares about his patients and is beyond thorough.
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Sep 2, 2022
Highly focused on my health and very thorough! Recommends the best course of action for my health and well being. R excellent provider.
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Sep 2, 2022
He constantly asks if I have any needs or questions.
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Aug 31, 2022
Dr. DeLa Cruz is a great doctor , he's funny and he's thorough when giving explanations.
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Aug 31, 2022
He listens and cares
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Aug 30, 2022
Professional, personable, kind
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Aug 29, 2022
All good tanks
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Aug 24, 2022
Always caring and informative
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Aug 23, 2022
Very caring and thoughtful.
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Aug 20, 2022
Dr. Dela Cruz is very personable and willing to listen to whatever issue you present to him.
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Aug 18, 2022
All of my family sees Dr. Dela Cruz. Incredible respect for him.
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Aug 18, 2022
Excellent Doctor and team
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Aug 15, 2022
This Doctor was very good. Dr Dela Cruz really impressed me. He was professional, covered a lot of Information quickly, knowledgeable, listened to me and answered all my questions.
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Aug 12, 2022
Dr dela Cruz is a credit to BS&W. A truly great physician.
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Aug 11, 2022
Dr Dela Cruz is one of the best caring most compassionate doctors I have ever had!
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Aug 10, 2022
He listens most importantly. Makes me feel comfortable and at ease with me having health anxiety.
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Jul 31, 2022
Dr dela Cruz has been my primary care provider for at least 10+ years. He is thoughtful and careful, and I appreciate his quality care.
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Jul 29, 2022
I'm 65 and he's the best doctor I've ever seen. Always friendly, explains everything, takes time to ask if I have questions and genuinely wants to know how I am.
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Jul 29, 2022
Dr. Delacruz is always friendly, professional, and willing to answer any health question.
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Jul 27, 2022
Sometimes he is very rushed. However this visit he was very focused, attentive and thorough.
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Jul 25, 2022
Always listens to my concerns, provides the best services
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Jul 24, 2022
Dr De la Cruz always listens, shows concern, and does not make you feel rushed.
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Jul 22, 2022
Highly motivated and very helpful
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Jul 15, 2022
Very caring and alert to my problem. I feel he saved my life
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Jul 14, 2022
Friendly and very good assisted serviced
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Jul 14, 2022
Dr Dela Cruz explained so well all the questions we made to him.
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Jul 14, 2022
He is assertive in his recommendations
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Jul 9, 2022
Dela Cruz was very attentive!
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Jul 9, 2022
Dr Dela Cruz is probably the best Dr I have ever had, and I am old and had quite a few. I can think of no negative thing to say about him. He is excellent.
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Jul 8, 2022
My doctor and nurses friendly and caring
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Jul 2, 2022
Caring, concerned, and listens attentively to your concerns.
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Jul 1, 2022
Dr Dela Cruz is excellent and I would highly recommend him
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Jun 30, 2022
Dr. Dela Cruz is extremely personable, relatable & professional! Listens well & provides great medical advice!
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Jun 29, 2022
I trust him.
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Jun 24, 2022
I have a good experience every appointment I have with Dr. Dela Cruz. He always makes sure that all of my concerns are addressed and sees whether or not I have additional questions. I try to recommend him when I can.
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Jun 23, 2022
Dr. Robert Delacruz is an excellent provider. He listens, the office visit flows smoothly and quickly. It's very pleasant. I look forward to a visit to their office. I do enjoy informative videos that are playing in the lobby.
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Jun 15, 2022
Carefully listened and offered good advice
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Jun 11, 2022
Our family has been going to Dr Dela Cruz for years. Superb medical care and friendly, helpful staff. Have visited other doctors in the Baylor network and have always been very pleased.
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Jun 10, 2022
I travel 5 hrs to see Dr Dela Cruz. He genuinely cares about me. That's hard to find. He does whatever he needs to do within his legal limits to see that I'm taken care of. I know I'll get the best care possible from him.
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Jun 9, 2022
Great Doctor. Knowledgeable courteous Engaging.
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Jun 4, 2022
Great doctor very knowledgeable and emotional intelligence.
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Jun 1, 2022
Always friendly, thorough and on time.
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May 31, 2022
Dr dela Cruz is amazing!
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May 26, 2022
Outstanding MD and human being. I always feel unrushed, listened to and feel genuine concern from Dr. Dela Cruz and his staff. I get genuine and compansionate feedback to my concerns with immediate attention to my issues, without snarkiness that some doctors show these days. Even when he has to disagree with me or correct me, he does so directly, but does not put me down or Insult me. I would not go to any other primary care provider.
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May 24, 2022
Always listens and gives us best care possible.
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May 22, 2022
Very well versed and listened to what I had to say.very friendly
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May 5, 2022
Dr Dela Cruz is one of the most sincere caring doctors I have ever had. He seems to really care about my health! He has even contacted me at home if he saw a concern he felt needed immediate attention! You don't find this kind of dr anymore!
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May 4, 2022
Excellent service
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May 4, 2022
I am happy with my new doctor. He is super professional, knowledgeable, and he shows that he genuinely cares for his patients. Great clinic overall.
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Apr 30, 2022
He always listens and never hurries thru my time.
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Apr 23, 2022
Always a good experience
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Apr 22, 2022
Always treated with kindness and respect to whatever is going on, this time annual physical, treated like family, as usual:)
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Apr 20, 2022
I enjoyed my visit with Dr. De La Cruz. I felt he really listened to my concerns and addressed them. He gave informative answers to my questions. He has a great personality and he's pretty funny. Everyone in the office is very polite. I had blood work taken for labs , and the lady there was very gentle. I didn't feel anything! This is a great Doctor and office to have for primary care!
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Apr 19, 2022
Dr Dela Cruz is outstanding: knowledgeable, concerned, listens, offers recommendations and all around great doctor. Very kind and thoughtful.
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Apr 19, 2022
Totally happy with this provider, listens and explains things well
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Apr 15, 2022
Awesome doctor. I'm tired of mask requirements for healthy visitors.
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Apr 9, 2022
I love Dr. Dela Cruz! He is the best PCP that I have ever had. He spends adequate time listening and offering sound advice that I can trust.
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Apr 6, 2022
Dr. De LA Cruz and the staff, made my visit very comfortable. All issues I had were discussed. Made me feel like I was family. Excellent visit.
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