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Roger Shen, DO
Family Medicine
Accepts New Patients
portal
Locations
About
Serving all people by providing personalized health and wellness through exemplary care, education and research.

LanguagesEnglish
Ages SeenInfants and Toddlers (ages 0-2), Children (ages 3-11), Adolescents (ages 12-18), Adults, Geriatrics, Newborns (0-28 days)
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna-Aetna Signature Administrators
Accepts New Patients
Aetna-Choice POS II
Accepts New Patients
Aetna-Elect Choice
Accepts New Patients
Aetna-Health Network Only
Accepts New Patients
Aetna-Health Network Option
Accepts New Patients
Aetna-HMO
Accepts New Patients
Aetna-Managed Choice
Accepts New Patients
Aetna-Open Access Elect Choice
Accepts New Patients
Aetna-Open Access HMO
Accepts New Patients
Aetna-Open Access Managed Choice
Accepts New Patients
Aetna-Open Access Select
Accepts New Patients
Aetna-Open Choice PPO
Accepts New Patients
Aetna-QPOS
Accepts New Patients
Aetna-Select SM
Accepts New Patients
Aetna-US Access
Accepts New Patients
Blue Cross Blue Shield-Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield-Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield-Blue Advantage HMO
Accepts New Patients
Blue Cross Blue Shield-Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield-Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield-Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield-Blue Essentials
Accepts New Patients
Blue Cross Blue Shield-Blue Essentials Access HMO
Accepts New Patients
Blue Cross Blue Shield-Blue Premier
Accepts New Patients
Blue Cross Blue Shield-Blue Premier Open Access HMO
Accepts New Patients
Blue Cross Blue Shield-Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield-Indemnity
Accepts New Patients
Blue Cross Blue Shield-Medicare Advantage
Accepts New Patients
Blue Cross Blue Shield-Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield-Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield-ParPlan
Accepts New Patients
Blue Cross Blue Shield-STAR Kids
Accepts New Patients
Blue Cross Blue Shield-Traditional
Accepts New Patients
Cigna-CAC Plan
Accepts New Patients
Cigna-Cigna Choice Fund
Accepts New Patients
Cigna-EPO
Accepts New Patients
Cigna-Flexcare
Accepts New Patients
Cigna-HMO
Accepts New Patients
Cigna-HMO Open Access
Accepts New Patients
Cigna-HMO/POS
Accepts New Patients
Cigna-LocalPlus
Accepts New Patients
Cigna-LocalPlusIN
Accepts New Patients
Cigna-Network
Accepts New Patients
Cigna-Network Open Access
Accepts New Patients
Cigna-Network POS
Accepts New Patients
Cigna-Open Access Plus
Accepts New Patients
Cigna-POS
Accepts New Patients
Cigna-POS Open Access
Accepts New Patients
Cigna-PPO
Accepts New Patients
Healthscope-DART ACO Flex Plus
Healthscope-DART ACO Flex
Humana-ChoiceCare
Accepts New Patients
Humana-ChoiceCare Preferred Network
Accepts New Patients
Humana-Commercial HMO Plans
Accepts New Patients
Humana-Commercial PPO Plans
Accepts New Patients
Humana-Medicare Advantage Plans (exclude Southwestern Health Resources Network)
Accepts New Patients
Humana-National POS
Accepts New Patients
Medicare-Traditional Medicare
Accepts New Patients
Railroad Medicare-Railroad Medicare
Accepts New Patients
Scott & White Health Plan-HMO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan-HMO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan-HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan-PPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan-EPO Network-Group-ORX Broad
Accepts New Patients
Scott & White Health Plan-EPO Network-Individual/Family-ORX Broad
Accepts New Patients
Scott & White Health Plan-PPO Choice Network
Accepts New Patients
Scott & White Health Plan-PPO Choice Preferred Network
Accepts New Patients
Scott & White Health Plan-Cigna PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan-Texas Statewide PPO
Accepts New Patients
Scott & White Health Plan-PHCS/ARGUS - PPO Network - Out-of-Area Member Plan
Accepts New Patients
Scott & White Health Plan-2018 SeniorCare (Cost) Network
Accepts New Patients
Scott & White Health Plan-McLane Group Network
Accepts New Patients
Scott & White Health Plan-BSW Preferred HMO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan-BSW Preferred PPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan-BSW Preferred EPO Network-ORX Broad
Accepts New Patients
Scott & White Health Plan-BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan-ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan-TRS - Active Care Participants Network
Accepts New Patients
Scott & White Health Plan-2018 Vital Traditions Medicare Advantage Network (HMO)
Accepts New Patients
Scott & White Health Plan-SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan-SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan-RightCare STAR Medicaid Network
Accepts New Patients
Scott & White Health Plan-BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan-BSWH Employee Network - SEQA & EQA
Accepts New Patients
Superior-Ambetter Balance Care - Silver
Accepts New Patients
Superior-Ambetter Essential Care - Bronze
Accepts New Patients
Superior-Ambetter Secure Care - Gold
Accepts New Patients
Superior-CHIP
Accepts New Patients
Superior-CHIP Perinate
Accepts New Patients
Superior-Foster Care
Accepts New Patients
Superior-STAR
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP)-TMHP Children with Special Health Care Needs (CSHCN)
Accepts New Patients
Texas Medicaid & Healthcare Partnership (TMHP)-TMHP Medicaid
Accepts New Patients
Tricare-Tricare Extra
Accepts New Patients
Tricare-Tricare Prime
Accepts New Patients
Tricare-Tricare Select
Accepts New Patients
TriWest-VA-PCCC
Accepts New Patients
UnitedHealth-AARP Medicare Complete
Accepts New Patients
UnitedHealth-Charter EPO
Accepts New Patients
UnitedHealth-Charter HMO
Accepts New Patients
UnitedHealth-Charter POS
Accepts New Patients
UnitedHealth-CHIP
Accepts New Patients
UnitedHealth-Choice +HMO
Accepts New Patients
UnitedHealth-Choice EPO
Accepts New Patients
UnitedHealth-Choice HMO
Accepts New Patients
UnitedHealth-Choice Plus POS
Accepts New Patients
UnitedHealth-Core Choice Plus POS
Accepts New Patients
UnitedHealth-Core EPO
Accepts New Patients
UnitedHealth-Core HMO
Accepts New Patients
UnitedHealth-Dual Complete Medicare Advantage
Accepts New Patients
UnitedHealth-Group Medicare Advantage
Accepts New Patients
UnitedHealth-Medicare Complete
Accepts New Patients
UnitedHealth-Medicare Gold
Accepts New Patients
UnitedHealth-Medicare Silver
Accepts New Patients
UnitedHealth-Navigate EPO
Accepts New Patients
UnitedHealth-Navigate HMO
Accepts New Patients
UnitedHealth-Navigate HMO+
Accepts New Patients
UnitedHealth-Navigate POS
Accepts New Patients
UnitedHealth-Nexus ACO OA
Accepts New Patients
UnitedHealth-NexusACO R
Accepts New Patients
UnitedHealth-Options PPO
Accepts New Patients
UnitedHealth-PPO
Accepts New Patients
UnitedHealth-Secure Horizons
Accepts New Patients
UnitedHealth-Select +
Accepts New Patients
UnitedHealth-Select EPO
Accepts New Patients
UnitedHealth-Select HMO
Accepts New Patients
UnitedHealth-Select Plus POS
Accepts New Patients
UnitedHealth-STAR
Accepts New Patients
UnitedHealth-STAR Kids
Accepts New Patients
UnitedHealth-STAR+PLUS
Accepts New Patients
UnitedHealth-UHC West Signature Value Gated HMO
Accepts New Patients
Insurance listings are subject to change without prior notice.Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Residency: Family Medicine, Northeastern Health System (2016)
  • Internship: Transitional, Arrowhead Regional Medical Center (2014)
  • Medical School: Doctor of Osteopathy, Midwestern University - Glendale (2013)
Certifications
  • Family Medicine - Amer Osteopathic Board of Family Physicians
Industry Relationships

Physicians who are not employed, contracted with administrative duties or performing research with Baylor Scott & White Health are not required to report relationships and activities with industry partners such as pharmaceutical, biotech, or medical device companies(collectively referred to as Industry). Information regarding these relationships is therefore not available on this page.However, patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

Reviews(37)
Overall: 4.4*
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Patient Comments**

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Feb 26, 2019
took good care
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Feb 20, 2019
Dr. Shen receives my respect and thankfulness for him being my #1 choice for a provider. His knowledge, care, attentiveness, and concern gives me peace of mind. % A+
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Feb 19, 2019
very good staff
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Feb 15, 2019
Dr Shen is bad to the bone. He listens and cares about the patients concerns. Very happy to have him as my doctor
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Feb 12, 2019
great staff and convenient.
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Feb 8, 2019
Everyone was very friendly. It was my first time visit to this clinic and they made me feel like I had always been a patient there. Awesome employees!!!
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Feb 6, 2019
Dr. Shen listened to everything that I had to say and was very understanding and compassionate. He offered suggestions and alternatives. I am happy with Dr. Shen being my PCP.
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Feb 2, 2019
Dr Shen was recommended to me by my son. I am very pleased with Dr Shen and everyone in his office.
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Jan 29, 2019
very thorough
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Jan 28, 2019
good
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Jan 24, 2019
I was very satisfied with my initial visit and recommended that wife go there too.
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Jan 15, 2019
Dr Shen took the time to discuss my concerns and symptoms. I did not feel rushed and was able to ask questions.
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Jan 2, 2019
I have had years of skin allergies that the doctor disreguarded and would not refill a steroid cream I have used for years! The doctor said my skin allergies was a fungal infection which I treated for several days and made my hands worse! I used what little steroid cream I had and wore rubber gloves ro prevent washing my hands at my work which he completely disregarded when I told him! Now I have to make another appointment and spend another copayment which the clinic has not acknowledged on my recent bill! The doctor threatened to only give me a month refill on my very much needed asthma medicine because I wanted a second opinion! Every year I have the same skin problems at my work because of hand cleaners and acted like I was stupid for telling him and argued that it was fungal without even looking closely at my hands! The previous doctor that is no longer at this clinic treated me very well!!
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Jan 2, 2019
I will not be back. I am new to Waco and still looking for a primary care physician. Dr. Shen was condescending - bordering on rude. He questioned the meds I was on and criticized my prior physician, but did not offer any new solutions. He told me he would see me next year for my physical. There is no way I will go back to this clinic. The front receptionist was very nice. The lady who checked me out was exceedingly rude.
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Dec 28, 2018
Dr Shen ordered hip x- rays and found. that my hip was broken He called for ambulance to take me to the hospital. I was given pain medication on the way to hospitable and made as comfortable as possible.
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Dec 26, 2018
staff did a great job.
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Dec 21, 2018
have been going to this clinic for a long time just not familiar with this provider
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Dec 20, 2018
explained my problem to me.
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Dec 18, 2018
he was thorough & respectful.
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Dec 15, 2018
This is the second time I have seen this provider. The first time I saw this provider was for a physical and the physician did not perform an entire physical or address my concerns of anxiety. The second time the I saw this physician for an illness. He said he would not give me anything to help with my symptoms and to call in a week if my condition had not improved. The following week I had not improved and called multiple times only to recieve no call back from the provider. I went to the facility and was told something would be called in to the pharmacy for me later. I did finally get an antibiotic but once again nothing else given or suggested to help with my symptoms. I am extremely displeased and will seek another provider.
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Dec 11, 2018
was terribly behind. waited 1 hour to be seen
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Dec 11, 2018
always caring.
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Dec 7, 2018
Went in with back ache came out with back ache but good information on what to do about the back ache. the bad word was exersize so I did and now my back is 80 Good.
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Dec 6, 2018
Very caring. Listened to my concerning and appeared truly concerned about my problem.
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Dec 4, 2018
the wait time was longer than usual, because of an issue with another patient which made him run about an hour behind.
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Dec 3, 2018
Dr. Shen is an excellent provider. He listens to our concerns & is great with my kids. I am glad my children are under his care.
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Dec 2, 2018
quick friendly service
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Dec 1, 2018
dr shen mumbles. he spoke fast and it was difficult to understand him. I felt I was being rushed even tho there were few if any patients waiting.
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Nov 27, 2018
He was called out of the room and did not return for another 15-20 minutes. I don\'t like the fact that you have multiple issues going on but will only be treated for the issue you called to schedule appointment for, you have to reschedule another appointment to be seen for the other issue. Physicians need to understand not all patients are coming in for a prescription, some want to learn how to be healed without medication.
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Nov 22, 2018
very satisfied with my visit. The DR. and Nurse were both excellent and made me feel very comfortable with it being my first visit. I\'ve been bounced between three different doctors this year and I\'m glad I have one close to me and one that I like.
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Nov 20, 2018
Doc was convinced it was a rotator cuff tear...should have at a minimum done an X-ray...was in a lot of pain....I can prescribe Ibuprofen to myself, it\'s called HEB off the shelf...a week later my shoulder popped back in place...amazing, maybe an X-ray next time....
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Nov 15, 2018
Dr Chen is probably one of the finest doctors I have seen in years. GO DR CHEN!
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Nov 13, 2018
I had two visits in two days. First to establish care as a patient and the next day I got sick. The staff was friendly and professional both visits and even remembered me the second day. Very impressed with this Dr. and his staff.
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Nov 13, 2018
Dr Shen is a great asset. Easy to discuss concerns with.
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Nov 13, 2018
doctor very knowledgeable and shows concern for his patient
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Nov 13, 2018
very friendly and concerned about me.
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Nov 11, 2018
Dr was very considerate and made sure I understood everything before I left.
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