Rupal H. Patel, MD
Gastroenterology
MyBSWHealth
Locations of Rupal H. Patel, MD
Baylor Scott & White Gastroenterology - Lake Pointe
6705 Heritage Pkwy Ste 203, Rockwall, TX, 75087
6595.3mi
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Call
469.800.2950
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Patel is a board-certified gastroenterologist with fellowship training in advanced endoscopy. She strives to listen to her patients with compassion to fully address their concerns and improve their GI ... health in a meaningful way. As a gastroenterologist, Dr. Patel cares for a range of GI conditions, including abdominal pain, nausea, vomiting, diarrhea, constipation, celiac disease, irritable bowel syndrome, anemia, blood in the stool, hemorrhoids, diverticular disease, inflammatory bowel disease, women’s GI health, trouble swallowing, heartburn, Barrett’s esophagus, esophageal narrowing/strictures, stomach ulcers and gastroparesis. She provides hepatitis C diagnosis and treatment and cares for liver diseases such as fatty liver disease (metabolic dysfunction-associated steatotic liver disease) and cirrhosis. Dr. Patel also offers colonoscopy procedures for colon cancer screening and advanced endoscopy procedures, including endoscopic ultrasound and endoscopic retrograde cholangiopancreatography (ERCP). In her free time, she enjoys traveling, running, reading and spending time with her family. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: Ohio State Univ College of Med (2013) |
| Internship: Interal Medicine, University of South Florida (2014) |
| Residency: Internal Medicine, University of South Florida (2016) |
| Fellowship: Gastroenterology, University of South Florida (2019) |
| Fellowship: Advanced GI Endoscopy, Dartmouth-Hitchcock Medical Center (2020) |
| Certifications | |
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| Internal Medicine- American Board of Internal Medicine | Gastroenterology- American Board of Internal Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Lake Pointe |
Insurances accepted
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Patient Ratings (78)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (38)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Rupal Patel consistently receives praise for her compassionate, patient-centered approach to care. Patients frequently describe her as kind, caring, and an excellent listener who takes time to thoroughly address their concerns without rushing them. Many reviews highlight her ability to make patients feel comfortable and at ease, particularly when discussing sensitive procedures like colonoscopies. Her bedside manner is repeatedly described as outstanding, with patients noting that she explains things clearly, provides detailed information both verbally and in print, and involves patients in their care plans. The office staff also receives consistent praise for being polite, helpful, knowledgeable, and respectful, contributing to an overall positive atmosphere.
Patients also share
Two main areas for improvement emerge from the reviews. One patient noted that the office occasionally runs behind schedule, which can be frustrating for those who value punctuality. More significantly, one detailed review from a long-term patient expressed disappointment with a recent appointment where Dr. Patel seemed disinterested, did not take notes or document the visit, and left after less than 10 minutes for a phone call. This patient, who had previously been very pleased with Dr. Patel's care, felt the doctor no longer wanted them as a patient and was shocked by the change in attentiveness compared to earlier visits.