Rupal H. Patel, MD
Gastroenterology
MyBSWHealth
Locations of Rupal H. Patel, MD
Baylor Scott & White Gastroenterology - Lake Pointe
6705 Heritage Pkwy Ste 203, Rockwall, TX, 75087
6595.3mi
Directions
Call
469.800.2950
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Patel is a board-certified gastroenterologist with fellowship training in advanced endoscopy. She strives to listen to her patients with compassion to fully address their concerns and improve their GI ... health in a meaningful way. As a gastroenterologist, Dr. Patel cares for a range of GI conditions, including abdominal pain, nausea, vomiting, diarrhea, constipation, celiac disease, irritable bowel syndrome, anemia, blood in the stool, hemorrhoids, diverticular disease, inflammatory bowel disease, women’s GI health, trouble swallowing, heartburn, Barrett’s esophagus, esophageal narrowing/strictures, stomach ulcers and gastroparesis. She provides hepatitis C diagnosis and treatment and cares for liver diseases such as fatty liver disease (metabolic dysfunction-associated steatotic liver disease) and cirrhosis. Dr. Patel also offers colonoscopy procedures for colon cancer screening and advanced endoscopy procedures, including endoscopic ultrasound and endoscopic retrograde cholangiopancreatography (ERCP). In her free time, she enjoys traveling, running, reading and spending time with her family. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: Ohio State Univ College of Med (2013) |
| Internship: Interal Medicine, University of South Florida (2014) |
| Residency: Internal Medicine, University of South Florida (2016) |
| Fellowship: Gastroenterology, University of South Florida (2019) |
| Fellowship: Advanced GI Endoscopy, Dartmouth-Hitchcock Medical Center (2020) |
| Certifications | |
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| Internal Medicine- American Board of Internal Medicine | Gastroenterology- American Board of Internal Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Lake Pointe |
Insurances accepted
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Patient Ratings (68)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (35)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Rupal Patel receives consistently high praise from patients for her interpersonal skills and thoroughness. Patients repeatedly describe her as kind, caring, patient, and an excellent listener who takes time to address concerns without rushing appointments. Her ability to make patients feel at ease and comfortable is frequently mentioned, with multiple reviewers noting how she actively listens and shows genuine concern for their health. Patients appreciate her thorough approach to reviewing medical history and explaining treatment plans in detail, both verbally and in writing. Her professionalism and knowledge are consistently highlighted, and many patients express strong satisfaction by recommending her to friends and family or noting that family members have chosen to use her services after observing appointments.
Patients also share
The primary area for improvement identified in the reviews relates to appointment scheduling and timeliness. One patient specifically mentioned that the office was running behind schedule, causing delays in their appointment time, and noted that more punctuality would enhance the patient experience. Additionally, one review mentioned a delay in receiving medical records from another facility, though this appears to be an external issue rather than a direct reflection on Dr. Patel's practice. These operational concerns are minimal compared to the volume of positive feedback, but they represent opportunities to improve the overall patient experience.