Rupal H. Patel, MD
Gastroenterology
MyBSWHealth
Locations of Rupal H. Patel, MD
Baylor Scott & White Gastroenterology - Lake Pointe
6705 Heritage Pkwy Ste 203, Rockwall, TX, 75087
6595.3mi
Directions
Call
469.800.2950
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Patel is a board-certified gastroenterologist with fellowship training in advanced endoscopy. She strives to listen to her patients with compassion to fully address their concerns and improve their GI ... health in a meaningful way. As a gastroenterologist, Dr. Patel cares for a range of GI conditions, including abdominal pain, nausea, vomiting, diarrhea, constipation, celiac disease, irritable bowel syndrome, anemia, blood in the stool, hemorrhoids, diverticular disease, inflammatory bowel disease, women’s GI health, trouble swallowing, heartburn, Barrett’s esophagus, esophageal narrowing/strictures, stomach ulcers and gastroparesis. She provides hepatitis C diagnosis and treatment and cares for liver diseases such as fatty liver disease (metabolic dysfunction-associated steatotic liver disease) and cirrhosis. Dr. Patel also offers colonoscopy procedures for colon cancer screening and advanced endoscopy procedures, including endoscopic ultrasound and endoscopic retrograde cholangiopancreatography (ERCP). In her free time, she enjoys traveling, running, reading and spending time with her family. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: Ohio State Univ College of Med (2013) |
| Internship: Interal Medicine, University of South Florida (2014) |
| Residency: Internal Medicine, University of South Florida (2016) |
| Fellowship: Gastroenterology, University of South Florida (2019) |
| Medical School: University of South Florida (2019) |
| Fellowship: Advanced GI Endoscopy, Dartmouth-Hitchcock Medical Center (2020) |
| Medical School: Dartmouth-Hitchcock Medical Center (2020) |
| Certifications | |||
|---|---|---|---|
| Internal Medicine- American Board of Internal Medicine | Gastroenterology- American Board of Internal Medicine | Internal Medicine- American Board of Internal Medicine | Gastroenterology- American Board of Internal Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Lake Pointe |
Insurances accepted
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Patient Ratings (84)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (43)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Patel for her attentiveness, compassion, and thoroughness. The most frequently highlighted strength is her ability to truly listen — many reviewers noted that she takes her time, never makes patients feel rushed, and gives them space to fully explain their concerns. Her ability to answer questions clearly and in terms patients can understand was also widely appreciated. Reviewers frequently described her as kind, caring, and professional, and several noted that her staff shares these qualities, creating a welcoming and comfortable office environment. A few patients specifically highlighted her willingness to accommodate urgent needs, such as arranging a same-day virtual appointment when a patient called with a pressing issue.
Patients also share
The most notable area for improvement comes from one detailed review in which a long-time patient felt that Dr. Patel was disengaged during an appointment — not taking notes, not entering information into the computer, and leaving within 10 minutes to take a hospital call, with the patient directed to speak to an administrative assistant instead. This patient, who had previously been very satisfied, felt dismissed and uncared for. One other reviewer noted that the office was running behind schedule, suggesting that appointment timeliness could occasionally be improved.