Sandy Kim Ngan Nguy, DO
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Sat, 2/21
- 9:20 AM
- 10:40 AM
- 11:20 AM
Mon, 2/23
- 3:00 PM
Tue, 2/24
- 3:00 PM
Locations of Sandy Kim Ngan Nguy, DO
Baylor Scott & White Family Medical Center - Wylie West
2300 W FM 544 Ste 270, Wylie, TX, 75098
6598.2mi
Directions
Call
469.800.2100
Open
- Monday:8:00 am-5:00 pm
- Tuesday:7:00 am-7:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:7:00 am-7:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Nguy is a firm believer in preventative care and shared decision-making. She enjoys building close and lasting relationships with her patients and their families and partnering with them to ... achieve their best health. Dr. Nguy sees patients 3 years and older. She diagnoses and treats both acute and chronic illnesses with special emphasis on preventive care and mental health. Dr. Nguy lives with her husband and son in Sachse. In her spare time, she enjoys spending time with her family, gardening, traveling, and trying new cuisines. View More |
| Ages Seen |
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| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Vietnamese |
| Education |
|---|
| Medical School: University of North Texas Health Science Center (2016) |
| Internship: Family Medicine, Charlton Methodist Hospital (2019) |
| Residency: Family Medicine, Charlton Methodist Hospital (2019) |
| Medical School: Charlton Methodist Hospital (2019) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
Insurances accepted
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Patient Ratings (354)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider included you in decisions | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (187)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Sandy Nguy consistently receives exceptional praise for her listening skills and the time she takes with patients. Reviewers repeatedly emphasize that she never makes them feel rushed, often spending 30 minutes or more during visits to thoroughly address concerns. Patients describe her as caring, kind, compassionate, and genuinely interested in their well-being, with many noting she treats them as people rather than just patients. Her ability to explain medical conditions, test results, and treatment plans in understandable terms is frequently highlighted. Patients also appreciate her thorough examinations, her willingness to answer all questions, and her collaborative approach to developing health plans. The office staff and medical assistants receive consistent praise for being friendly, professional, and welcoming, with minimal wait times and a clean, well-organized environment. Many reviewers state Dr. Nguy is the best doctor they have ever had.
Patients also share
The reviews contain very few criticisms or suggestions for improvement. The vast majority of reviews are overwhelmingly positive, with most patients rating their experience 5 out of 5 stars. The handful of reviews with slightly lower ratings (ranging from 4.1 to 4.93 stars) still contain positive comments but offer less detailed feedback. No specific, recurring areas for improvement are identified across the reviews, and no patients mention negative experiences or significant concerns about their care.