Sandy Kim Ngan Nguy, DO
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 3/09
- 3:00 PM
Tue, 3/10
- 7:40 AM
- 3:00 PM
- 5:20 PM
Thu, 3/19
- 10:00 AM
Locations of Sandy Kim Ngan Nguy, DO
Baylor Scott & White Family Medical Center - Wylie West
2300 W FM 544 Ste 270, Wylie, TX, 75098
6598.2mi
Directions
Call
469.800.2100
Open
- Monday:8:00 am-5:00 pm
- Tuesday:7:00 am-7:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:7:00 am-7:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Nguy is a firm believer in preventative care and shared decision-making. She enjoys building close and lasting relationships with her patients and their families and partnering with them to ... achieve their best health. Dr. Nguy sees patients 3 years and older. She diagnoses and treats both acute and chronic illnesses with special emphasis on preventive care and mental health. Dr. Nguy lives with her husband and son in Sachse. In her spare time, she enjoys spending time with her family, gardening, traveling, and trying new cuisines. View More |
| Ages Seen |
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| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: University of North Texas Health Science Center (2016) |
| Internship: Family Medicine, Charlton Methodist Hospital (2019) |
| Residency: Family Medicine, Charlton Methodist Hospital (2019) |
| Medical School: Charlton Methodist Hospital (2019) |
| Certifications | |
|---|---|
| Family Medicine- American Board of Family Medicine | Family Medicine- American Board of Family Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (377)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider included you in decisions | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (197)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Sandy Nguy for her exceptional listening skills, warm bedside manner, and thoroughness during appointments. Reviewers frequently highlight that she takes her time with patients, never making them feel rushed, and genuinely engages with their concerns rather than simply going through a checklist. Her friendly, caring, and personable nature is mentioned across dozens of reviews, with many patients noting that she explains things clearly and in an understandable way. Several patients also commend her staff and office environment, describing the team as welcoming, professional, and friendly. A number of long-term patients specifically mention following her between offices or recommending her to family and friends, reflecting a high level of trust and loyalty.
Patients also share
The reviews are overwhelmingly positive, and there are virtually no recurring criticisms or clear patterns of concern raised by patients. One review noted a slightly lower rating without specific feedback, and a small number of reviews were brief and general without elaborating on any issues. There are no consistent themes around wait times, communication gaps, or care quality that would suggest areas needing improvement.