Locations of Scott Andrew Francis, MD

Biography

Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Medical School: MD, Texas Tech University Health Science Center (2004)
Residency: Psychiatry, Texas A and M College of Medicine/Scott and White (2008)
Education: Texas A and M College of Medicine/Scott and White (2008)
Certifications
Psychiatry- American Board of Psychiatry and Neurology
Hospital Affiliations
Baylor Scott & White Medical Center - Temple

Insurances accepted

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  • Baylor Scott & White Health Plan - (15)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
    Baylor Scott & White Health Plan-ERS BSW Preferred HMO Network
    Baylor Scott & White Health Plan-HMO Network-Group
    Baylor Scott & White Health Plan-HMO Network-Individual/Family
    Baylor Scott & White Health Plan-RightCare STAR Medicaid Network
  • Blue Cross Blue Shield - (37)
    Blue Cross Blue Shield-Blue Advantage - Bronze
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    Blue Cross Blue Shield-Blue Choice
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    Blue Cross Blue Shield-Blue Cross Medicare Advantage Flex Access (PPO)
    Blue Cross Blue Shield-Blue Cross Medicare Advantage Health Choice (PPO)
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  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
  • Centivo Network - (1)
    Centivo Network-Centivo Network - Baylor Scott & White Premier
  • Cigna - (1)
    Cigna-HMO Open Access
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • FirstCare Health Plans - (3)
    FirstCare Health Plans-CHIP
    FirstCare Health Plans-FirstCare Select Plus HMO Network
    FirstCare Health Plans-STAR Medicaid - MRSA
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    Humana-Military BH
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    Nebraska Furniture Mart-Emerald
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    Nebraska Furniture Mart-Pearl
  • Optum - (1)
    Optum-Optum Behavioral Health
  • Prism Electric - (1)
    Prism Electric-BSW Premier - Prism
  • TriWest HealthCare - (1)
    TriWest HealthCare-Community Care Network
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Patient Ratings (226)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.8
Wait Time at Clinic
4.9
Time Care Provider spent with Patient
4.9
Provider showed concern
4.9
Provider included you in decisions
4.9
Friendliness/Courtesy of Care Provider
4.9
Rate Care Provider

Patient Comments (88)

Overview of patient comments

Summary created using AI

Patients appreciate

Dr. Scott Andrew Francis consistently receives exceptional praise for his listening skills and genuine care for patients. Reviewers repeatedly emphasize that he makes them feel heard, understood, and valued, with many noting he never rushes appointments and gives patients his full attention. His thorough approach to care stands out, with patients appreciating that he takes time to discuss medications in detail, explains both benefits and side effects, and encourages in-depth conversations about their progress. Many reviews highlight his exceptional ability to make patients feel comfortable opening up, even those who typically struggle with that, and his warm, easy-to-talk-to demeanor. His knowledge of psychiatry, professionalism, and caring attitude are frequently mentioned as distinguishing qualities.

Patients also share

The reviews contain minimal criticism of Dr. Francis. One review rated 3.84 stars noted that he conducts thorough office visits and discusses ongoing issues and medications, though the lower rating itself was not explained with specific concerns. No other reviews identified clear areas needing improvement or negative experiences with his care.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.