Scott Yi Tong, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 12/10
- 10:40 AM
Thu, 12/11
- 1:40 PM
Mon, 12/15
- 11:20 AM
- 1:40 PM
Locations of Scott Yi Tong, MD
Baylor Scott & White Family Medicine - Lakewood
6301 Gaston Ave Ste 300 & 370, Dallas, TX, 75214
6610.0mi
Directions
Call
469.800.7900
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Scott Tong, MD is board-certified in Family Medicine with a professional interest in chronic illness such as diabetes, hypertension and chronic kidney disease. He likes to work closely with his ... patients to best help them live a healthy and fulfilling life. In his spare time, he enjoys watching sports and traveling the world. He also enjoys winding down by playing the piano. View More |
| Ages Seen |
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| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: University of Texas Southwestern Medical School (2018) |
| Internship: Family Medicine, Conroe Family Medicine Residency Program (2019) |
| Residency: Family Medicine, Conroe Family Medicine Residency Program (2021) |
| Medical School: Conroe Family Medicine Residency Program (2021) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (569)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.7 | Rate Care Provider |
Patient Comments (243)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Scott Tong receives overwhelmingly positive feedback from patients who consistently praise his exceptional listening skills and genuine care for their wellbeing. Patients repeatedly describe him as professional, thorough, and attentive, noting that he takes time to address all concerns without rushing appointments. His bedside manner is frequently highlighted as excellent, with patients appreciating his personable, compassionate approach and ability to make them feel valued rather than like "just a number." Many reviewers emphasize his knowledge and ability to explain medical information clearly in understandable terms. Patients also commend his efficiency, punctuality, and responsiveness through the patient portal. Several long-term patients express deep gratitude for his non-judgmental support through serious health challenges, including recovery from alcoholism and management of chronic conditions.
Patients also share
While feedback is predominantly positive, a few areas for improvement emerge from the reviews. Two patients found Dr. Tong to be rude or unprofessional during virtual visits, with one specifically mentioning he seemed rushed due to video lagging. Several reviewers noted that appointments felt brief or rushed, with one patient reporting less than five minutes of face time. A few patients commented that while competent, Dr. Tong could be more warm or personable, with one describing him as "not so much a people person" and another suggesting he needs to show more concern for older adults. Some patients mentioned longer wait times before seeing the provider, and one patient felt their wellness checkup was perfunctory with pre-registered symptoms not being addressed. A couple of reviews noted that interactions were strictly business-focused with limited rapport-building.