Biography
| Ages Seen |
|---|
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
Please contact your provider to confirm if your insurance is accepted.
Let’s tailor your healthcare to you.
Use MyBSWHealth to get a personalized care experience.
Patient Ratings (1195)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (531)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Sripriya Santhanam receives overwhelmingly positive feedback from patients who consistently praise her exceptional caring nature, professionalism, and clinical expertise. Patients repeatedly describe her as compassionate, attentive, and genuinely concerned about their wellbeing, with many noting that she takes time to thoroughly explain diagnoses, test results, and treatment plans in understandable language. Her communication skills are highly valued, as she listens carefully to patient concerns, answers all questions without rushing, and ensures patients understand their care plans. Multiple reviewers emphasize her knowledge and thoroughness in managing complex conditions, particularly in oncology and hematology, with several patients crediting her with saving their lives or successfully treating their cancer. Many patients express deep loyalty, noting they have followed her between facilities, traveled long distances to continue seeing her, and consider her the best doctor they have ever had.
Patients also share
The few areas for improvement mentioned are relatively minor compared to the positive feedback. A small number of patients noted that appointments can be very brief, sometimes lasting only five minutes, which led some to question whether visits could be conducted via telehealth instead. One patient expressed frustration about difficulty reaching Dr. Santhanam or her nurse quickly when sick, noting that communication could be challenging. Another patient mentioned feeling unclear about where their condition currently stands and felt that processes seemed lengthy, though they acknowledged this was during the early stages of building their relationship with the provider.