Skip to main content Skip to footer

Susan Holland Heller, MD

Pediatrics

Accepts New Patients
MyBSWHealth portal
portal

About Susan Holland Heller, MD

A native of Galveston, TX, Dr. Heller received her medical degree at UT Southwestern Medical Center and went on to complete her residency in Pediatrics at Children's Medical Center Dallas. She is board certified by the American Board of Pediatrics as well as the American Board of Lifestyle Medicine. She also is a Fellow in the American Academy of Pediatrics and a member of the Texas Pediatric Society. Dr. Heller has been practicing general pediatrics in Irving since 1993. Dr. Heller loves coaching families on nutrition, physical activity and stress management. She believes that changing the health of our nation starts with developing healthy habits in children. Dr. Heller understands the importance of family. She enjoys spending time with her own family, which includes her husband Howard, who is also a physician, their three grown children and two grandchildren. Outside the office, Dr. Heller also enjoys crafting (especially glass fusion and paper crafts), involvement in her church, Bible study and cooking. She has twice earned the ""Best Pediatrician"" Reader's Choice award from Living Magazine.”

LanguagesEnglish
Ages SeenInfants and Toddlers (ages 0-2), Children (ages 3-11), Adolescents (ages 12-18), Newborns (0-28 days)
Hospital Affiliations
  • Baylor Scott & White Medical Center - Irving
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - Aetna Signature Administrators
Aetna - CHIP Medicaid
Accepts New Patients
Aetna - Choice POS II
Aetna - Elect Choice
Aetna - Health Network Only
Aetna - Health Network Option
Aetna - HMO
Accepts New Patients
Aetna - Managed Choice
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - Open Access Select
Aetna - Open Choice PPO
Aetna - QPOS
Accepts New Patients
Aetna - Select SM
Aetna - STAR Kids
Accepts New Patients
Aetna - STAR Medicaid
Accepts New Patients
Aetna - STAR+PLUS
Accepts New Patients
Aetna - US Access
Accepts New Patients
Baylor Scott & White Health Plan - Baptist St Anthony Preferred HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Access PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus HMO-Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus PPO-Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Plus PPO-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred HMO - Individual Marketplace
Accepts New Patients
Baylor Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Baylor Scott & White Health Plan - BSW Premier HMO-Group
Accepts New Patients
Baylor Scott & White Health Plan - BSW Premier PPO
Accepts New Patients
Baylor Scott & White Health Plan - BSW SeniorCare Advantage HMO
Accepts New Patients
Baylor Scott & White Health Plan - BSW Solutions PPO
Accepts New Patients
Baylor Scott & White Health Plan - Covenant Preferred HMO
Accepts New Patients
Baylor Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Baylor Scott & White Health Plan - Hendrick Health Employee Plan
Accepts New Patients
Baylor Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Baylor Scott & White Health Plan - McLane Group Network
Accepts New Patients
Bell County Public Health District - Bell County Public Health District
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage HMO
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials Access HMO
Blue Cross Blue Shield - Blue Premier
Blue Cross Blue Shield - Blue Premier Open Access HMO
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Indemnity
Blue Cross Blue Shield - Medicare Advantage
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Blue Cross Blue Shield - ParPlan
Blue Cross Blue Shield - STAR Kids
Blue Cross Blue Shield - Traditional
Brookshire Brothers - Brookshire Brothers Employee Plan (Nexcaliber)
Cigna - CAC Plan
Accepts New Patients
Cigna - Cigna Choice Fund
Cigna - EPO
Cigna - Flexcare
Cigna - Great West Open Access PPO-Open Access
Accepts New Patients
Cigna - Great West POS
Accepts New Patients
Cigna - Great West PPO
Accepts New Patients
Cigna - HMO
Cigna - HMO Open Access
Cigna - HMO/POS
Cigna - LocalPlus
Cigna - Network
Cigna - Network Open Access
Cigna - Network POS
Cigna - Open Access Plus
Accepts New Patients
Cigna - POS
Cigna - POS Open Access
Cigna - PPO
Accepts New Patients
Consolidated Association of Railroad Employees - Self-Insured Employee Plan
Coventry - Coventry/First Health
DFW ConnectedCare - American Airlines Employee Benefit Plan
Envolve Vision - Envolve Vision
EyeMed Vision - EyeMed Vision
First Health - First Health PPO
Accepts New Patients
FirstCare Health Plans - BSW Plus HMO
Accepts New Patients
FirstCare Health Plans - BSW Plus PPO
Accepts New Patients
FirstCare Health Plans - FirstCare Advantage Dual SNP (HMO SNP)
Accepts New Patients
Galaxy Health Network - Galaxy Health Network
Gladney Center - Gladney Center
HealthSmart - ACCEL Network
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
HealthSmart - Preferred Network
Humana Behavioral - Tricare Members Only
Humana - ChoiceCare
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial HMO Plans
Humana - Commercial PPO Plans
Accepts New Patients
Humana - National POS
Imagine Health - EPN
Accepts New Patients
Independent Medical Systems - IMS Network
Magellan - CHIP
Magellan - Navigator Networks
Magellan - Pinnacle Networks
Magellan - STAR
Magellan - STAR Kids
Magellan - Summit Networks
Medicaid - AmeriGroup
Medicaid - Oklahoma Medicaid
Medicaid - Parkland HealthFirst
Medicaid - Superior HealthPlan
Medicaid - Traditional Medicaid
Accepts New Patients
Medical Development International - MDI
Medicare Railroad - Medicare Railroad
Medicare - Traditional Medicare
Accepts New Patients
Midland Memorial Hospital - Employee Benefit Plan
Mother Frances Hospital Regional - Self-Insured Employee Plan
OccuNet - Occupational Networks of Texas, Inc.
Optum - United Behavioral Healthcare/Optum
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care SYstem PPO
Accepts New Patients
Reny Company - Workers Comp
Rockport - Workers Comp
Sedgwick Preferred Network f/k/a Southwest Medical - Workers Comp
Superior Health Plan - Ambetter Balance Care - Silver
Accepts New Patients
Superior Health Plan - Ambetter Essential Care - Bronze
Accepts New Patients
Superior Health Plan - Ambetter Secure Care - Gold
Accepts New Patients
Superior Health Plan - CHIP
Superior Health Plan - CHIP Perinate
Superior Health Plan - Foster Care
Superior Health Plan - Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
Accepts New Patients
Superior Health Plan - Medicare/Medicaid Plan
Accepts New Patients
Superior Health Plan - STAR
Superior Health Plan - STAR+PLUS
Accepts New Patients
Superior Vision - Superior Vision
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Three Rivers Network - Three Rivers Network
Tricare - Tricare Extra
Tricare - Tricare Prime
Tricare - Tricare Select
TriWest HealthCare - VA-PCCC
United Behavioral Healthcare/Optum - United Behavioral Healthcare/Optum
UnitedHealth - AARP Medicare Complete
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - CHIP
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Dual Complete Medicare Advantage
UnitedHealth - Group Medicare Advantage
UnitedHealth - Medicare Complete
UnitedHealth - Medicare Gold
UnitedHealth - Medicare Silver
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate HMO+
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Secure Horizons
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
UnitedHealth - STAR
UnitedHealth - STAR Kids
UnitedHealth - STAR+PLUS
UnitedHealth - UHC West Signature Value Gated HMO
University Mary Hardin - Baylor-Employee Benefit Plan
Your rights and protections against surprise medical bills

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.

Background

Education
  • Medical School: University of Texas Southwestern Medical School (1990)
  • Residency: Pediatrics, UT Southwestern Medical Center at Dallas (1993)
Certifications
  • Pediatrics - American Board of Pediatrics
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education. To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities. The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements. Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Aug 25, 2020, Susan Holland Heller, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews (89) for Susan Holland Heller, MD

Overall: 4.7*
Rate Care Provider
Wait Time at Clinic
Time Care Provider spent with Patient
Care Provider showed Concern for Questions/Worries
Care Provider Efforts to Include in Decisions
Friendliness / Courtesy of Care Provider

Patient Comments**

star
star
star
star
star
May 12, 2023
We have been seeing Dr. Heller for a long time. She always remembers the kids and her staff is amazing
star
star
star
star
star
May 5, 2023
She is a very excellent doctor with children. And very amble in all aspects and their nurses very friendly too.
star
star
star
star
May 5, 2023
She's a good provider
star
star
star
star
star
Apr 28, 2023
Dr. Heller was very knowledgeable and kind answering our questions as new parents
star
star
star
star
star
Apr 14, 2023
Doctor Heller and her staff have been the care team for my kids since birth, I can only say it has been the best care I've ever seen. My children are welcomed and treated well each and every time we visit the office. Doctor Heller makes sure our needs are always taken care of and she makes sure to provide all the detailed information needed as a parent. From the reception to the nurses from Doctor Heller's care team show the compassion and care they have to attend the healthcare needs of there patients.
star
star
star
star
star
Apr 14, 2023
Doctor Heller and her staff have been the care team for my kids since birth, I can only say it has been the best care I've ever seen. My children are welcomed and treated well each and every time we visit the office. Doctor Heller makes sure our needs are always taken care of and she makes sure to provide all the detailed information needed as a parent. From the reception to the nurses from Doctor Heller's care team show the compassion and care they have to attend the healthcare needs of there patients.
star
star
star
star
star
Apr 14, 2023
Good
star
star
star
star
star
Apr 14, 2023
Good
star
star
star
star
star
Apr 12, 2023
Dr Heller and been the Pediatrician for all 4 of my children and I have never been disappointed with her service. She is thorough and seems to really care about their health.
star
star
star
star
star
Apr 9, 2023
Excellent and very friendly...
star
star
star
star
star
Apr 6, 2023
Your kindness and knowledge
star
star
star
star
star
Apr 5, 2023
Dr. Heller has been seeing my kids for over 20 years. I trust her and her staff in making health decisions and recommendations for my chilfldren.
star
star
star
star
star
Mar 23, 2023
Dr. Heller is so thorough and very patient. We appreciate her care! The staff is wonderful.
star
star
star
star
star
Mar 12, 2023
I love that Dr. Heller takes her time and is always giving the best care for my daughter.
star
star
star
star
star
Mar 8, 2023
She is always caring & takes time to know how her patient is doing
star
star
star
star
star
Mar 7, 2023
I like how she listens to my kids when they are explaining the discomfort they have. She is very attentive to them and the parents. She has good bedside manners.
star
star
star
star
star
Feb 24, 2023
Loved Dr. Heller since 1998! She listens to you and is great to talk to. Honest as well!
star
star
star
star
star
Feb 17, 2023
Humble and specific.
star
star
star
star
Feb 11, 2023
She was very good listener and spoke to me in length
star
star
star
star
star
Feb 2, 2023
Very good attention
star
star
star
star
star
Feb 1, 2023
Dr. Heller is wonderful. She is patient and listens to concerns.
star
star
star
star
star
Jan 30, 2023
She's always patient and takes the time to make sure she answers all my questions and she talks direct to my kids!!
star
star
star
star
star
Jan 21, 2023
Excellent experience
star
star
star
star
star
Jan 20, 2023
Very patient ver knowledgeable on newborns.
star
star
star
star
star
Jan 3, 2023
Dr. Heller has been taking care of my child since birth and I trust her.
star
star
star
star
star
Dec 29, 2022
Very good
star
star
star
star
star
Dec 28, 2022
Dr. Simpson Heller, she is very excellent doctor. She is friendly she is spend lots of time with patient her treatment excellent
star
star
star
star
star
Dec 18, 2022
Great service
Scroll To Top