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Susan Holland Heller, MD

Pediatrics
Accepts New Patients
MyBSWHealth portal
portal
About
"A native of Galveston, TX, Dr. Heller received her medical degree at UT Southwestern Medical Center and went on to complete her residency in Pediatrics at Children's Medical Center Dallas. She is board certified by the American Board of Pediatrics. She also is a Fellow in the American Academy of Pediatrics and a member of the Texas Pediatric Society. Dr. Heller has been practicing general pediatrics in Irving since 1993. Dr. Heller most enjoys advising children and their parents about nutrition, growth and development. She strongly feels that changing the health of our nation starts with developing healthy habits in children. Dr. Heller understands the importance of family. She enjoys spending time with her own family, which includes her husband Howard, who is also a physician, their three grown children and two grandchildren. Outside the office, Dr. Heller also enjoys crafting (especially glass fusion and paper crafts), involvement in her church, Bible study and gardening. In 2014 and 2016, she earned the ""Best Pediatrician"" Reader's Choice award from Living Magazine."

LanguagesEnglish
Ages SeenInfants and Toddlers (ages 0-2), Children (ages 3-11), Adolescents (ages 12-18), Newborns (0-28 days)
Hospital Affiliations
  • Baylor Scott & White Medical Center - Irving
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - CHIP Medicaid
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - STAR Kids
Accepts New Patients
Aetna - STAR Medicaid
Accepts New Patients
Aetna - STAR+PLUS
Accepts New Patients
Aetna - US Access
Accepts New Patients
Baylor Scott & White Quality Alliance - DFW ConnectedCare
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Cigna - CAC Plan
Accepts New Patients
Cigna - Great West Open Access PPO-Open Access
Accepts New Patients
Cigna - Great West POS
Accepts New Patients
Cigna - Great West PPO
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - PPO
Accepts New Patients
First Health - First Health PPO
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Imagine Health - EPN
Accepts New Patients
Medicaid - Traditional Medicaid
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care System PPO
Accepts New Patients
Scott & White Health Plan - BSW Plus HMO
Accepts New Patients
Scott & White Health Plan - BSW Plus PPO
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Scott & White Health Plan - EPO Network-Group
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - PPO Choice Network
Accepts New Patients
Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
Accepts New Patients
Superior - Medicare/Medicaid Plan
Accepts New Patients
Superior - STAR+PLUS
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Medical School: Ut Southwestern Medical Center (1990)
  • Education: University of Texas Southwestern Medical Center (1990)
  • Residency: Pediatrics, UT Southwestern Medical Center at Dallas (1993)
Certifications
  • Pediatrics - American Board of Pediatrics
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of May 11, 2020, Susan Holland Heller, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(60)
Overall: 4.8*
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Patient Comments**

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Sep 2, 2020
She has been a blessing for both of my kids since I had my first one in 1998. No matter where I live it's worth the drive.
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Jul 21, 2020
Always a good experience
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Jul 16, 2020
Dr. Heller is very friendly and knowledgeable. she gave us the time we needed to discuss any issues we had.
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Jul 16, 2020
My girls have been seeing Dr. Heller since they've been little. I had no problem with the staff nor Dr. Heller.
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Jul 16, 2020
I love that Dr. Heller really knows my girls well, the nurses do as well. Everyone was so nice and caring
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Jul 16, 2020
We love Dr. Heller and her staff.
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Jul 14, 2020
it is always a pleasure to come to the office, everyone is friendly and courteous, Dr Heller is a great doctor always caring for my concerns in my children's health and well being.
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Jun 26, 2020
Dr. Heller is extremely patient. She always comes in with a smile. She listens to my concerns and answers my questions.
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Jun 19, 2020
Everyone there is EXTREMELY friendly and caring. Dr. Heller is very patient and friendly. Both of my kids love her. All her staff is fast and friendly.
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Jun 8, 2020
very good
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May 29, 2020
Susan Heller has been my children's doctor since birth. Love Her!
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May 29, 2020
Susan Heller has been my children's doctor since birth. Love Her!
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May 22, 2020
great service and very friendly
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May 21, 2020
Dr. Heller has been my children's (3) pediatrician since they were born and through their 18th birthday. Dr. Heller is fabulous and second to none!
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May 8, 2020
I loved that I was given plenty of time and never felt rushed with my time, especially with Dr. Heller. She valued my concerns and talked everything through with me till I understood. She never made me feel stupid which i value greatly. The staff is wonderful and i felt safe there even during a pandemic.
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