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Susan Holland Heller, MD

Pediatrics
Accepts New Patients
portal
About
"A native of Galveston, TX, Dr. Heller received her medical degree at UT Southwestern Medical Center and went on to complete her residency in Pediatrics at Children's Medical Center Dallas. She is board certified by the American Board of Pediatrics. She also is a Fellow in the American Academy of Pediatrics and a member of the Texas Pediatric Society. Dr. Heller has been practicing general pediatrics in Irving since 1993. Dr. Heller most enjoys advising children and their parents about nutrition, growth and development. She strongly feels that changing the health of our nation starts with developing healthy habits in children. Dr. Heller understands the importance of family. She enjoys spending time with her own family, which includes her husband Howard, who is also a physician, their three grown children and two grandchildren. Outside the office, Dr. Heller also enjoys crafting (especially glass fusion and paper crafts), involvement in her church, Bible study and gardening. In 2014 and 2016, she earned the ""Best Pediatrician"" Reader's Choice award from Living Magazine."

LanguagesEnglish
Ages SeenInfants and Toddlers (ages 0-2), Children (ages 3-11), Adolescents (ages 12-18), Newborns (0-28 days)
Hospital Affiliations
  • Baylor Scott & White Medical Center - Irving
Insurance Accepted
*Accepted plans and benefits may vary by location.
INSURANCE PLAN
ACCEPTS NEW PATIENTS
Aetna - CHIP Medicaid
Accepts New Patients
Aetna - HMO
Accepts New Patients
Aetna - Open Access Elect Choice
Accepts New Patients
Aetna - Open Access HMO
Accepts New Patients
Aetna - Open Access Managed Choice
Accepts New Patients
Aetna - QPOS
Accepts New Patients
Aetna - STAR Kids
Accepts New Patients
Aetna - STAR Medicaid
Accepts New Patients
Aetna - STAR+PLUS
Accepts New Patients
Aetna - US Access
Accepts New Patients
Baylor Scott & White Quality Alliance - DFW ConnectedCare
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Bronze
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Gold
Accepts New Patients
Blue Cross Blue Shield - Blue Advantage Silver
Accepts New Patients
Blue Cross Blue Shield - Blue Choice Plus
Accepts New Patients
Blue Cross Blue Shield - Blue Choice PPO
Accepts New Patients
Blue Cross Blue Shield - Blue Essentials
Accepts New Patients
Blue Cross Blue Shield - Federal Select PPO
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - EFH Retirees
Accepts New Patients
Blue Cross Blue Shield - Medicare Advantage - Oncor
Accepts New Patients
Cigna - CAC Plan
Accepts New Patients
Cigna - Great West Open Access PPO-Open Access
Accepts New Patients
Cigna - Great West POS
Accepts New Patients
Cigna - Great West PPO
Accepts New Patients
Cigna - Open Access Plus
Accepts New Patients
Cigna - PPO
Accepts New Patients
First Health - First Health PPO
Accepts New Patients
Healthscope - DART ACO
Accepts New Patients
Healthscope - DART ACO Flex
Accepts New Patients
HealthSmart - HealthSmart PPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care EPO
Accepts New Patients
HealthSmart - HealthSmart Preferred Care GEPO
Accepts New Patients
Humana - ChoiceCare Preferred Network
Accepts New Patients
Humana - Commercial PPO Plans
Accepts New Patients
Imagine Health - EPN
Accepts New Patients
Medicaid - Traditional Medicaid
Accepts New Patients
Medicare - Traditional Medicare
Accepts New Patients
PHCS Network - Beech Street of Texas PPO
Accepts New Patients
PHCS Network - Private Health Care System PPO
Accepts New Patients
Scott & White Health Plan - BSW Preferred EPO Network
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO - Large Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred HMO Network - Group
Accepts New Patients
Scott & White Health Plan - BSW Preferred PPO Network
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - PPO & HSA
Accepts New Patients
Scott & White Health Plan - BSWH Employee Network - SEQA & EQA
Accepts New Patients
Scott & White Health Plan - EPO Network-Group
Accepts New Patients
Scott & White Health Plan - EPO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - ERS BSW Preferred HMO Network
Accepts New Patients
Scott & White Health Plan - HMO Network - Large Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Group
Accepts New Patients
Scott & White Health Plan - HMO Network-Individual/Family
Accepts New Patients
Scott & White Health Plan - McLane Group Network
Accepts New Patients
Scott & White Health Plan - PPO Network-Group
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage HMO
Accepts New Patients
Scott & White Health Plan - SeniorCare Advantage PPO
Accepts New Patients
Scott & White Health Plan - TRS - Active Care Participants Network
Accepts New Patients
Superior - Ambetter Balance Care - Silver
Accepts New Patients
Superior - Ambetter Essential Care - Bronze
Accepts New Patients
Superior - Ambetter Secure Care - Gold
Accepts New Patients
Superior - Medicare/Medicaid Dual Needs Plan: Advantage HMO SNP
Accepts New Patients
Superior - Medicare/Medicaid Plan
Accepts New Patients
Superior - STAR+PLUS
Accepts New Patients
UnitedHealth - Charter EPO
Accepts New Patients
UnitedHealth - Charter HMO
Accepts New Patients
UnitedHealth - Charter POS
Accepts New Patients
UnitedHealth - Choice +HMO
Accepts New Patients
UnitedHealth - Choice EPO
Accepts New Patients
UnitedHealth - Choice HMO
Accepts New Patients
UnitedHealth - Choice Plus POS
Accepts New Patients
UnitedHealth - Core Choice Plus POS
Accepts New Patients
UnitedHealth - Core EPO
Accepts New Patients
UnitedHealth - Core HMO
Accepts New Patients
UnitedHealth - Navigate EPO
Accepts New Patients
UnitedHealth - Navigate HMO
Accepts New Patients
UnitedHealth - Navigate POS
Accepts New Patients
UnitedHealth - Nexus ACO OA
Accepts New Patients
UnitedHealth - NexusACO R
Accepts New Patients
UnitedHealth - PPO
Accepts New Patients
UnitedHealth - Select EPO
Accepts New Patients
UnitedHealth - Select HMO
Accepts New Patients
UnitedHealth - Select Plus POS
Accepts New Patients
Insurance listings are subject to change without prior notice. Please call the physician's office or health plan to verify coverage information prior to scheduling your visit or procedure. PPO Network Agreements include participating Employers and/or Administrator only. Not all members participating in contracted networks have in network access. Networks include Beech Street, HealthSmart, PHCS and Texas True Choice. In network participation is updated on a monthly basis by the network.
Background
Education
  • Residency: Pediatrics, Ut Southwestern Medical Center/children (1993)
  • Medical School: Ut Southwestern Medical Center (1990)
  • Education: University Of Texas Southwestern Medical Center (1990)
  • Residency: Pediatrics, Ut Southwestern Medical Center At Dallas (1993)
Certifications
  • Pediatrics - American Board of Pediatrics
Industry Relationships

Baylor Scott & White Health’s vision is to be the most trusted name in giving and receiving safe, quality, compassionate healthcare. As part of that vision, Baylor Scott & White Health is committed to dealing honestly, fairly and with integrity in all matters to provide exemplary patient care, broaden medical knowledge, train the next generation of physicians and support outside relationships that promise public benefit.To that end, Baylor Scott & White Health physicians may collaborate with health care industry partners such as pharmaceutical, biotech, or medical device companies (collectively referred to as Industry) to help develop medical breakthroughs, or provide medical expertise or education.To promote professional and commercial integrity in such matters, physicians who are employed, contracted for administrative duties or performing research with Baylor Scott & White Health seek advanced approval for certain new Industry relationships, and report their Industry relationships and activities to the Office of Corporate Compliance annually for review.

Baylor Scott & White Health publicly discloses reported payments to these physicians and their immediate family members of $5,000 or more from Industry companies with which the physicians interact as part of their professional activities.The information on this website may differ somewhat from information on other publicly available databases due to different reporting periods, definitions, or reporting requirements.Patients may visit CMS’ Open Payments Database for more information, and should feel free to speak with their physician about relationships with Industry.

As of Nov 13, 2019, Susan Holland Heller, MD  has reported no outside relationship with Industry that is applicable to this listing.

Reviews(53)
Overall: 4.7*
Care Provider Efforts to Include in Decisions
Time Care Provider spent with Patient
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Friendliness / Courtesy of Care Provider
Care Provider showed Concern for Questions/Worries
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Patient Comments**

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Feb 13, 2020
This has been my kids clinic for about 5 yrs and I'm happy with it. Thank you
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Feb 13, 2020
Dr. Heller was my pediatrician when I was a baby so for her to be my son's pediatrician it was what I had planned on for a long period of time !
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Jan 21, 2020
we absolutely love Dr. Heller, my daughters have been going to her for several years.
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Jan 4, 2020
I'm very pleased with the service
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Dec 11, 2019
dr Heller is very genuine with her patients, takes the time to understand your needs, and offer great advice and information
Dec 8, 2019
dr heller was awesome with my son and treated my concerns with great respect
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Dec 1, 2019
My daughter is experiencing anxiety due to previous bad experience with former pediatrician. I spoke to office staff to let pediatrician know this and that for this first visit not to mention my daughters weight. Not only did she mention her weight, but she wanted to send her down to draw labs after appointment. My daughter now does not want to return . I like Dr. Heller and my other daughter had a good experience, but I am disappointed with this most recent experience with my second child.
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Nov 15, 2019
Dr. Heller was so amazing and answered all my questions that I had during my visit.
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Nov 11, 2019
Dr Heller is far and away the best pediatrician ever. I wish she was MY doctor.
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Nov 5, 2019
Love how she goes out her way to help explain her reasoning! Definitely puts her knowledge on yet still allows the parents with the final decision
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