Swapna Palla, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 3/18
- 11:00 AM
Fri, 3/20
- 11:00 AM
Mon, 3/23
- 11:00 AM
Locations of Swapna Palla, MD
Baylor Scott & White Clinic - Austin Avery Ranch
10526 W Parmer Ln Ste 409, Austin, TX, 78717
6680.6mi
Directions
Call
512.310.4700
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Monday:8:00 am-4:00 pm
- Tuesday:8:00 am-4:00 pm
- Wednesday:8:00 am-4:00 pm
- Thursday:8:00 am-4:00 pm
- Friday:8:00 am-4:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Palla attended medical school at Lala Lajpat Rai Memorial Medical College and then completed a residency in Family Medicine at St. Luke’s Medical Center in Cleveland, OH. Dr. Palla’s medical ... interests include weight management, women's health, chronic disease management and procedures like knee/shoulder injection, skin biopsy and wart removal. She is certified in Family Medicine by the American Board of Family Medicine and by the American Board of Obesity Medicine. In her free time, Dr. Palla enjoys reading, gardening and travelling. View More |
| Ages Seen |
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| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: Lala Lajpat Rai Memorial Medical College (2006) |
| Education: Lala Lajpat Rai Memorial Medical College (2006) |
| Residency: Family Medicine, St Lukes Hospital (2012) |
| Residency: Family Medicine, St Lukes Hospital (2012) |
| Certifications | |
|---|---|
| Family Medicine- American Board of Family Medicine | Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Buda |
| Baylor Scott & White Medical Center - Pflugerville (Building 1) |
| Baylor Scott & White Medical Center - Lakeway |
| Baylor Scott & White Medical Center - Austin |
| Baylor Scott & White Medical Center - Temple |
| Baylor Scott & White Medical Center - Round Rock |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (22)Aetna-Aetna Medicare Choice II Plan (PPO)Aetna-Aetna Medicare Choice Plan (PPO)Aetna-Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna-Aetna Medicare Eagle II (PPO)Aetna-Aetna Medicare Eagle Plan (PPO)Aetna-Aetna Medicare Freedom Plan (PPO)Aetna-Aetna Medicare Freedom Preferred Plan (PPO)Aetna-Aetna Medicare Prime Plan (HMO)Aetna-Aetna Medicare Value Plan (HMO)Aetna-Aetna Signature AdministratorsAetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Catalyst Health Group - (1)Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
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Patient Ratings (448)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (192)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Swapna Palla receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills and compassionate approach to care. Reviewers repeatedly emphasize that she takes time to truly hear their concerns without rushing, makes them feel valued and included in healthcare decisions, and demonstrates genuine care for their wellbeing. Patients highlight her thorough and knowledgeable approach, noting that she explains medical information clearly, answers questions patiently, and reviews medical history carefully. Her professional yet personable bedside manner is frequently mentioned, with many patients describing her as kind, understanding, empathetic, and non-judgmental. Several long-term patients express deep trust in her care, with multiple reviewers calling her the best physician they've encountered. Her staff also receives consistent praise for being responsive, helpful, and courteous.
Patients also share
A small number of reviews identify areas for improvement. One patient felt the weight loss consultation didn't offer anything beyond what their primary care provider had already suggested and noted a focus on GLP medications. Another patient expressed frustration about not being informed of potential prescription approval issues with insurance at the start of a new year. One reviewer mentioned wanting more advice and guidance on their condition, while another felt the visit was somewhat rushed overall despite the provider herself not being rushed. A single review noted that while Dr. Palla is excellent, she could be slightly more personable to achieve a perfect rating. One patient observed that she sometimes types notes during visits, which can reduce direct eye contact and be distracting.